Sunstar Hotels - accommodation in Beatenberg

First visit to Switzerland. Absolutely fantastic. Couldn’t fault anything. Stayed in the duplex style room, amazing view overlooking the lake and surrounding mountains. A very peaceful location being so high up. Definitely wouldn’t hesitate in visiting again and staying here. Breakfast was included, good selection, including tea for us brits. 10/10 👍 (one negative, no tv in the upper room of the duplexes)

Really lovely hotel. You needed to request a kettle and return it at check out. Where’s the coffee machine was in situ. They offered a fridge with complimentary drinks, but they were standard, I have food intolerances which meant that half the drinks were of no use to me. So it would have been better to have a choice. The swimming pool and spa was lovely. But most of the sauna and steam rooms were for access of 16+ and nude, which wasn’t ideal for a single mother. My daughter is only 8. The breakfast was good. Amazing selection of teas. The egg station was good. The cups could have been placed near the tea, not just next to the coffee. Ingredients and labels for food could have been clearer. It would have been good to be able to reheat food and drinks. A microwave for use of guests would have been good. It would have been nice if a simple rosti with bacon/ egg was available at the bar or restaurant and I would have liked it if a portion of chips and salads were also available at the bar.

The location of this lodge, at the base of the Eiger mountain as well as Grindelwald terminal was perfect! My daughter and I had an amazing time. The staff was friendly and helpful, the rooms were clean and comfortable, the restaurant served delicious food and this all made our first visit to Switzerland a memorable one. We will be back!