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Hilton Beijing

5.0 star property
Family-friendly Beijing hotel in Chaoyang with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Beijing

Sports facility
Terrace/patio
King Junior Suite | Living area
2 restaurants, breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Parking included
    Parking included
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1 Dong Fang Rd, North Dong Sanhuan Rd, Beijing, Beijing, 100027
  • Sanlitun Road
    15 min walk
  • Taikoo Li Sanlitun - Shopping & Life Style Centre
    2 min drive
  • Chaoyang Park
    3 min drive
  • Beijing (PEK-Capital Intl.)
    32 min drive

Room options

View all photos for King Deluxe Suite

Premium bedding, down duvets, minibar, in-room safe

King Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Down duvet
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Suite

King Premier Suite | Living area

King Premier Suite

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Private bathroom
  • 82 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Family Suite, Multiple Beds (Junior)

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
Separate bath and shower
  • Sleeps 4
  • 2 King Beds

View all photos for King Junior Suite

King Junior Suite | Living area

King Junior Suite

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Hairdryer
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Hilton Executive

Twin Hilton Executive

Twin Hilton Executive

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
  • 43 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Junior Suite

Premium bedding, down duvets, minibar, in-room safe

Twin Junior Suite

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Imperial Suite

King Imperial Suite

King Imperial Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
Separate bath and shower
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Chairman Suite

King Chairman Suite

King Chairman Suite

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Premium bedding
Down duvet
Designer toiletries
Separate bath and shower
  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton Deluxe

Premium bedding, down duvets, minibar, in-room safe

King Hilton Deluxe

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Pillow-top bed
Down duvet
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton Executive

King Hilton Executive

King Hilton Executive

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Down duvet
Premium bedding
  • 43 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Hilton Deluxe Plus

King Hilton Deluxe Plus

King Hilton Deluxe Plus

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Premium bedding
Down duvet
Bidet
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Junior Suite

King Executive Junior Suite

King Executive Junior Suite

Highlights

Air conditioning
Executive Lounge
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 50 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Hilton Deluxe Plus

Premium bedding, down duvets, minibar, in-room safe

Twin Hilton Deluxe Plus

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Hilton Deluxe

Premium bedding, down duvets, minibar, in-room safe

Twin Hilton Deluxe

Highlights

Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Down duvet
Pillow-top bed
  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for King Hilton Deluxe Plus

Premium bedding, down duvets, minibar, in-room safe

King Hilton Deluxe Plus

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Hilton Deluxe Plus

Premium bedding, down duvets, minibar, in-room safe

Twin Hilton Deluxe Plus

  • Sleeps 2
  • 2 Single Beds

View all photos for King Executive Junior Suite

Premium bedding, down duvets, minibar, in-room safe

King Executive Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Hilton Family Suite - 2-Room

Premium bedding, down duvets, minibar, in-room safe

Hilton Family Suite - 2-Room

  • Sleeps 4
  • 1 Single Bed and 2 Queen Beds

View all photos for King Junior Suite

Premium bedding, down duvets, minibar, in-room safe

King Junior Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Boutique Studio Family Suite

Premium bedding, down duvets, minibar, in-room safe

Boutique Studio Family Suite

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for King Hilton Deluxe

Premium bedding, down duvets, minibar, in-room safe

King Hilton Deluxe

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Premier Suite

Premium bedding, down duvets, minibar, in-room safe

King Premier Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Family Connecting Room

Premium bedding, down duvets, minibar, in-room safe

Executive Family Connecting Room

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for B.DUCK family theme King Suite

Premium bedding, down duvets, minibar, in-room safe

B.DUCK family theme King Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Hilton Executive

Premium bedding, down duvets, minibar, in-room safe

King Hilton Executive

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Hilton Deluxe

Premium bedding, down duvets, minibar, in-room safe

Twin Hilton Deluxe

  • Sleeps 2
  • 2 Single Beds

View all photos for King Deluxe Suite

Premium bedding, down duvets, minibar, in-room safe

King Deluxe Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Hilton Executive

Premium bedding, down duvets, minibar, in-room safe

Twin Hilton Executive

  • Sleeps 2
  • 2 Single Beds

View all photos for Hilton Deluxe Family Room

Premium bedding, down duvets, minibar, in-room safe

Hilton Deluxe Family Room

  • Sleeps 3
  • 1 Single Bed and 1 Queen Bed

Similar properties

Exterior
Hilton Beijing Wangfujing
Pool
Spa
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (912)
The price is AU$317
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Hilton Beijing Wangfujing

About the area

Beijing

A family-friendly stay in the heart of Beijing awaits you at Hilton Beijing. You'll be 1.2 km (0.8 mi) from Sanlitun Road and 7.1 km (4.4 mi) from Wangfujing Street. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Jinchenbaojian can include massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The buffet restaurant, Elements, is open for breakfast, lunch and dinner. Tonic Lounge is the hotel's own bar. Enjoy the gym, Hot tub and sauna as well as access to aerobics classes. Additionally, you'll find Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning buffet breakfast is served between 6 AM and 10 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this Chaoyang hotel include Forbidden City and Beijing National Stadium.

What's nearby

  • Sanlitun Road - 15 min walk
  • Wangfujing Street - 7 min drive
  • Forbidden City - 8 min drive
  • The Palace Museum - 9 min drive
  • Tiananmen Square - 9 min drive

Getting around

  • Liangmaqiao Station - 5 min walk
  • Beijing East Station - 9 min drive
  • Beijing (PEK-Capital Intl.) - 32 min drive

Restaurants

  • ‪大得涮肉 - ‬4 min walk
  • ‪常赢三兄弟 - ‬1 min walk
  • ‪官也街澳门火锅 - ‬4 min walk
  • ‪Blenz Coffee白怡咖啡 - ‬5 min walk
  • ‪汉拿山 - ‬4 min walk

About this property

Hilton Beijing

Family-friendly Beijing hotel in Chaoyang with 2 restaurants
Hilton Beijing offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee.

Business amenities include a business centre and meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the family-friendly Hilton Beijing. Self parking is free.

Smoking is allowed in designated areas at this Beijing hotel.

  • 506 guestrooms or units
  • 25 levels
  • 2 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 1994
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
Hilton Beijing offers 506 accommodations with MP3 docking stations and DVD players. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Fridges and minibars are provided. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Beijing hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers, laptop-compatible safes and safes. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

Jinchenbaojian has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 60 per day); wired internet (surcharge)
  • Available in some public areas: WiFi (CNY 3)

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CNY 208 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Caffe Cino
  • Elements
  • One East
  • Tonic Lounge

Family friendly

  • DVD player
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Bathroom emergency pull cord
  • Lift (114 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (114 centimetre wide)

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable/satellite channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Cookware, dishware, and utensils
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Beijing

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 288.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 208 per person
  • Fee for in-room wireless Internet: CNY 60 per day (rates may vary)
  • Fee for in-room wired Internet: CNY 60 per day (rates may vary)
  • Fee for wireless Internet in public areas: CNY 3 (rates may vary)
  • Rollaway bed fee: CNY 288.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Beijing Hilton
Hilton Beijing
Hilton Hotel Beijing
Hilton Beijing Wangfujing Hotel Beijing
Hilton International Beijing Wangfujing
Hilton Beijing Hotel
Hilton Beijing Hotel
Hilton Beijing Beijing
Hilton Beijing Hotel Beijing

Frequently asked questions

What is the cancellation policy at Hilton Beijing?

Hilton Beijing offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Beijing?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Beijing on 9 Nov 2024 start from AU$211.74, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Beijing?

Yep, Hilton Beijing has a free self car park.

Is there a spa on site at Hilton Beijing?

Yep, Jinchenbaojian is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hilton Beijing have a pool?

Hilton Beijing has a pool and an indoor pool. The pool is open 6:00 AM to 10:30 PM.

What luxury perks are available at Hilton Beijing?

Hilton Beijing features a full-service spa, an indoor pool and 2 restaurants. All guestrooms come with premium bedding and 24-hour room service.

What makes Hilton Beijing a romantic place to stay?

1 hot tub and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hilton Beijing.

Is Hilton Beijing family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Hilton Beijing is a hit with families.

Does Hilton Beijing serve breakfast?

You bet, buffet brekkie is offered daily from 6 AM to 10 AM.

Is there a free airport shuttle available at Hilton Beijing?

No, Hilton Beijing does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Beijing?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Beijing?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Beijing?

No, pets and service animals are not allowed.

Hilton Beijing Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 148 out of 380 reviews" "
Rating 8 - Good. 159 out of 380 reviews" "
Rating 6 - Okay. 36 out of 380 reviews" "
Rating 4 - Poor. 20 out of 380 reviews" "
Rating 2 - Terrible. 17 out of 380 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Divant

Stayed 1 night in May 2024

10/10 Excellent

Gerhard

Business traveller
Liked: Amenities, property conditions & facilities
Love it thanks
Stayed 1 night in May 2024

2/10 Terrible

Ruiwei

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
They charged us ¥100 for a borrowed umbrella which is just ridiculous… We felt sorry that we lost one of the umbrella we borrowed from the front desk earlier in the day. And we were being honest so just told them. And then one of the guy in the front desk immediately and rudely asked us to pay them ¥100 for the lost umbrella, which is REALLY pricy… However, the price is not most the ridiculous part, the MOST SUSPICIOUS part is the looks on other staffs’ faces when that guy came up with that price… their faces were all like ‘REALLY’… I found it fishy so I asked the guy if there is a written price of the umbrella anywhere. And he said ‘it actually should be ¥150, I give you a lower price already’…… Okay, we didn’t want to waste more time dealing with this, so we just paid. However, the whole thing was just SO SUSPICIOUS that I couldn’t help thinking about it… Other than this pricy umbrella event, everything else was really good.
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't choose this hotel...
The staffs' English level was terrible. Also I had room service for my dinner and got so sick all night after the meal and spent $300 to see a doctor..
Stayed 2 nights in Mar 2024

6/10 Okay

Lily

Stayed 1 night in Feb 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, and the employees are super helpful. Highly recommended!
Stayed 2 nights in Dec 2023

10/10 Excellent

Tian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The arrangement of the room is comfortable and the room is spacious. Staff are very friendly and helpful.
Stayed 3 nights in Dec 2023

10/10 Excellent

gunjmaa

Liked: Cleanliness, staff & service
Overall good but little bit far from the city center or subway

10/10 Excellent

Jiaqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quick and decent check-in service. Concierge manager Harry is vey nice and kind person to help us organize all stuff like delivery, luggage storage and calling taxi. We highly recommend staying at Hilton Beijing.
Stayed 1 night in Nov 2023

2/10 Terrible

Xin

Stayed 1 night in Sep 2023

8/10 Good

Leoka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

4/10 Poor

Philip

Business traveller
Disliked: Staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

SHAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best
simply the best!
Stayed 1 night in Jun 2021

10/10 Excellent

Zayd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was modern and clean.... the room was very nice and clean, very new. the staff was extremely friendly
Stayed 1 night in Jan 2021

8/10 Good

Iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

6/10 Okay

Guest

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
In general a smooth staying experience. Hotel staff were friendly. But during our stay the lobby had so much going on, making us sincerely worried about our safety, including someone drunk was yelling and beat someone and throw a chair in the hotel lobby; an extremely large lantern in the hotel dropped from the very top of the ceiling to the lobby, the loud sound shocked a lot of guests, then a lot of the executive people came down and surrounded the center of the lobby like an investigation scene. I was also surprised that the hotel decoration /carpet was charged during the day instead of the night time. I believe day time in the hotel lobby is the busiest. It is not very professional for guests to see a lot of staff lining up and put the decoration carpet down. The facility is also quite old, I felt it was not worth the money in Beijing. The carpet on each floor in the older executive building has water stain. But We were happy with the balcony after the upgrade. Nice scenery. I hope the hotel risk management team and the administrative management team can work towards a better solution to protect the Hilton image and hotel guests safety.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The service is excellent! Facilities are good too!
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was renovated and it was nicer than before.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Not recommended
1. Check in and out We arrived Beijing quite late. We checked in at midnight. The counter staff wasn’t prepared for our arrival. They gave us a room at level 5 with one bottle of water. As we start to settle down, reception called and say our floor would be renovating and they will move us to a renovated floor. So we had to pack our bags again. So, they only knew the renovation work will at 1am? How professional. And they keep saying we will get an upgrade. We say we want to speak to the manager. I stayed for 3 nights. There was no apology at all. I didn’t even get to meet the manager. Frankly speaking, the new room they gave us was a upgrade - 2 bottles of waters and 2 hangers. The pillows were quite soft so I asked for two more pillows the next day. Housekeeping had no idea what or why I was asking for pillows. 2. Wifi I had to reset the password 3 times. I don’t know what went wrong. 3. Package I bought some stuff from Taobao. Some of my goods got rejected and sent back to seller. Some was not recorded. Only one of my pancake was recorded. Jason wasn’t very happy about it. Overall, I was expecting basic service from Hilton but it wasn’t within my expectation. And it wasn’t cheap.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

jiao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice, very clean.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Aug 2019

8/10 Good

CChing

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast doesnt worth the price and i was misinformed on the breakfast hour.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel with decent rooms and friendly staff. The building itself is not new compared to the Westin across the street. But this Hilton is more affordable. So it is a good value. Overall I was very happy with my stay here.
Stayed 3 nights in Jul 2019