4/10 Poor
Verified traveller
Business traveller
4 Oct 2024
Disliked: Cleanliness, staff & service
Meh.
I came to the hotel on the early evening. The lobby was bustling so not at an odd hour. “We will be right back” sign at the desk. Fine. So I wait. And wait. And 15-20 minutes of waiting someone finally comes to the desk. Pro-tip—cross train your personnel. The front desk should never be unattended. I go to my room. No lotion provided. There are things I don’t pack because rely on the hotel to provide. When has lotion not been part of the amenities?! The shower had black mold along the edge of the shower door on the inside. It happens, I know. So address it with some mildew spray. Room size was fine. AC unit is the old school one that makes a lot of noise turning on and off but the room was sufficiently cool so it did what it was supposed to do. I went to the gym. No towels, no wipes. I was at this hotel recently and they at that visit no towels, no wipes. So there is two weeks of sweat and grime on the machines that was apparent so I let the front desk know. This was unacceptable. I will not be staying here again when there are better hotels for a few dollars more.
Verified traveller
Stayed 1 night in Oct 2024