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Boston Marriott Burlington

4.0 star property
Suburban hotel with fitness centre and 24-hour business centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Boston Marriott Burlington

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Indoor pool, outdoor pool, pool umbrellas, pool loungers
Exterior
49-inch Smart TV with cable channels, TV, Netflix

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking included
    Parking included
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning
  • Gym
    Gym

Explore the area

Map
One Burlington Mall Road, Burlington, MA, 01803
  • Burlington Mall
    4 min drive
  • Lahey Hospital & Medical Center
    4 min drive
  • Woburn Mall
    7 min drive
  • Bedford, MA (BED-Laurence G. Hanscom Field)
    13 min drive

Room options

View all photos for Club Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 26.4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Club Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room
Hilton Garden Inn Boston-Burlington
Pool
Pet-friendly
Parking included
Free WiFi
4.0 out of 5, Very good, (999)
The price is AU$150
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hilton Garden Inn Boston-Burlington

About the area

Burlington

At Boston Marriott Burlington you'll be 1.9 km (1.2 mi) from Lahey Hospital & Medical Center and 2.1 km (1.3 mi) from Burlington Mall. Highlights at this hotel include a restaurant, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Chopps Italian Steakhouse, serves American cuisine and is open for breakfast and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers. 14570 square feet (1354 square metres) of event facilities include 20 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 4-property class Burlington hotel include Harvard University and Harvard Square.

What's nearby

  • Burlington Mall - 4 min drive - 2.3 km
  • Lahey Hospital & Medical Center - 4 min drive - 1.9 km
  • Tufts University - 13 min drive - 12.7 km
  • Harvard University - 16 min drive - 16.1 km
  • Harvard Square - 17 min drive - 16.7 km

Getting around

  • Woburn Mishawum Station - 8 min drive
  • Logan International Airport (BOS) - 27 min drive

Restaurants

  • ‪Burlington Mall Food Court - ‬3 min drive
  • ‪1032 Caffe Nero Villag - ‬3 min drive
  • ‪Pressed Cafe - ‬2 min drive
  • ‪The Friendly Toast - ‬3 min drive
  • ‪Legal Sea Foods - ‬3 min drive

About this property

Boston Marriott Burlington

Suburban hotel with fitness centre and 24-hour business centre
Boston Marriott Burlington offers its guests a seasonal outdoor pool, an indoor pool, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. A 24-hour business centre and 20 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 14570 square feet (1354 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Boston Marriott Burlington. Free self parking is available. The property offers extended parking privileges.

This 4-star Burlington hotel is smoke free.

  • 1 building
  • 418 guestrooms or units
  • 9 levels
  • 14570 sq ft of conference space
  • 1354 sq. m of conference space
  • Built in 1983
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Boston Marriott Burlington offers 418 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 49-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burlington hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 13.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 13 for adults and USD 13 for children
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chopps Italian Steakhouse

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 14,570 square feet of conference space
  • 20 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1983
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 13.00 for adults and from USD 13.00 for children
  • Fee for in-room wireless Internet: USD 13.95 per day (rates may vary)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008970480
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The tax ID number is C0008970480. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation.

We should mention

  • The seasonal pool will open on 30 April and close on 01 October.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Boston Burlington
Boston Burlington Marriott
Boston Marriott Burlington
Boston Marriott Hotel Burlington
Burlington Boston Marriott
Burlington Marriott
Burlington Marriott Boston
Marriott Boston Burlington
Marriott Burlington
Marriott Burlington Boston
Boston Marriott Burlington Hotel Burlington
Boston Marriott Burlington Hotel
Boston Marriott Burlington Hotel
Boston Marriott Burlington Burlington
Boston Marriott Burlington Hotel Burlington

Frequently asked questions

What is the cancellation policy at Boston Marriott Burlington?

Boston Marriott Burlington offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Boston Marriott Burlington?

As of 22 Nov 2024, prices found for a 1-night stay for 2 adults at Boston Marriott Burlington on 22 Dec 2024 start from AU$231.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Boston Marriott Burlington?

Yep, Boston Marriott Burlington has a free self car park.

Are there any beaches close to Boston Marriott Burlington?

The closest beach to Boston Marriott Burlington is Revere Beach (19.3 km).

Does Boston Marriott Burlington have a pool?

Boston Marriott Burlington has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open from April 30 to October 01.

What makes Boston Marriott Burlington a romantic place to stay?

Couples dining and romance packages, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Boston Marriott Burlington.

Is Boston Marriott Burlington family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Boston Marriott Burlington is a hit with families.

Does Boston Marriott Burlington serve breakfast?

You bet, continental breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Boston Marriott Burlington?

No, Boston Marriott Burlington does not offer an airport shuttle service.

Is there a bar or restaurant at Boston Marriott Burlington?

Yep, you can grab a meal at Boston Marriott Burlington's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Boston Marriott Burlington?

Check-in begins at 4 PM. Check-out time is noon.

Boston Marriott Burlington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 552 out of 1000 reviews" "
Rating 8 - Good. 243 out of 1000 reviews" "
Rating 6 - Okay. 91 out of 1000 reviews" "
Rating 4 - Poor. 53 out of 1000 reviews" "
Rating 2 - Terrible. 61 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jiahui

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
As a four-star hotel just have luxurious lobby, but facilities are too old, the wash basin does not drain smoothly, the air conditioner does not work, the hotel is very noisy, and the sound insulation is very poor.
Stayed 1 night in Aug 2024

10/10 Excellent

Hector

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cops was there first day i came , said no petts but there was dog pop
Stayed 1 night in Aug 2024

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can't wait to come back
Our stay was great from start to finish. We were welcomed warmly, directed to our rooms, and greeted by every employee we walked by. Breakfast was fantastic as well as the selection. The specialty made omelette was fantastic! I definitely look forward to coming back.
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Sept2024Visitor
Great location right outside of Boston
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lissette

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need new mattress
The stay was great other than the mattress. I booked a double bed room and both mattress were terrible for a Marriott.
Stayed 2 nights in Aug 2024

6/10 Okay

Susana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for one night. Hotel is in the middle of nowhere. The lobby of the hotel is nice, however the 9th floor where we stayed could’ve used a bit more vacuuming and a little sprucing. We also had issues with the elevator. The room itself was nice and clean. Bathroom was newer and they did provide some toiletries. The ac was making noise at night. That paired with wedding party guests next door that were partying to the wee hours of the night (2-3 am), kept waking us up. The doors slam and are extremely loud at night. They had people coming in and out of the room with constant slamming. The hotel should have kept wedding guests together and separate from families. We’re a family with 2 younger kids, and we couldn’t rest well because of all of the noise. Lastly, there is no WiFi and they tried to charge $14 at checkout even though it wasn’t used. They did remove the fee with no issue. Overall, it was just ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Eugene Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here while visiting for my Grandmothers funeral. This hotel was a pleasant place for me to stay and feel at home while away from home. My room was clean and presentable with no odors and the building itself was very nice and accommodating. I will definitely book here again when I’m in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Breakfast was very good.
Stayed 1 night in Jul 2024

8/10 Good

Nelson

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Ted

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Steven, Philadelphia

Travelled with family, Business traveller
Disliked: Staff & service, property conditions & facilities
I have encountered couple issues with the property: 1. Bad customer service - The front desk didn't treat us nicely, and didn't provide proper information about their service. 2. Room phone - It's difficult to connect to front desk if you have questions or request for something. I have to walk to the front desk for questions. 3. The ice machine - It's out of order. I have to stop by the Bar on the lobby level for ice, and they only provided couple cups of ice, if I need more I have to request from the front desk. 4. Swimming pool - No new swimming towels in the morning, I was caught a cold because they didn't provide new towels and even though I have informed their workers but took long time to come. 5. Bathtub curtains - The bathtub curtain was not waterproof, each time we took a shower, the bathroom was floored, and I have to use the towels to absorb water every time we use it. I am requesting a partial refund because of all the incontinence. Thank you for your consideration.
Stayed 2 nights in Jul 2024

8/10 Good

Cheryl Ann

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Zakil

Stayed 1 night in Jul 2024

8/10 Good

Shamim

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything
Stayed 3 nights in Jul 2024

4/10 Poor

Mefiboset

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No microwave in the room. Smelled like feet. Paid $228 for 1 night and it was horrible small and I couldn't even warm my kids milk up with no microwave I'm room. The staff was amazing kicking they made my stay so much better. Will not be going back
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

TULA, LIMA

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything except the charge of the internet and that they don’t have shuttle
Stayed 2 nights in Jul 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jul 2024

10/10 Excellent

Sidnei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here
Stayed 3 nights in Jul 2024

10/10 Excellent

Praphul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The was good. Would have preferred free wifi or complementary breakfast with the price.
Stayed 2 nights in Jul 2024