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Kimpton Armory Hotel Bozeman, an IHG Hotel

5.0 star property
Luxury Bozeman hotel in Downtown Bozeman with a 24-hour fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kimpton Armory Hotel Bozeman, an IHG Hotel

Outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Restaurant
Frette Italian sheets, premium bedding, down duvets, pillow-top beds
Point of interest
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
    Bar
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
24 W. MENDENHALL ST, Bozeman, MT, 59715
  • The Ellen Theatre
    2 min walk
  • American Prairie Reserve
    4 min walk
  • Andesite Mountain
    5 min walk
  • Bozeman, MT (BZN-Bozeman Yellowstone Intl.)
    16 min drive

Room options

View all photos for Presidential Suite

Presidential Suite | Room amenity

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Dining table
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Exercise Bike)

Premium Room, 1 King Bed (Exercise Bike)

Premium Room, 1 King Bed (Exercise Bike)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Essential)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room (Essential)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Premium Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Armory)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Suite (Armory)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Roll-in Shower (Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Roll-in Shower (Mobility)

Frette Italian sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Roll-in Shower (Mobility)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Down duvet
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property entrance
The LARK Bozeman
Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (1001)
The price is AU$227
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The LARK Bozeman

About the area

Bozeman

A luxury stay in Bozeman awaits you at Kimpton Armory Hotel Bozeman, an IHG Hotel. You'll be 2.4 km (1.5 mi) from Montana State University-Bozeman and 7.7 km (4.8 mi) from Gallatin National Forest. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .Sky Shed is the hotel's own rooftop bar. Other amenities include free Wi-Fi in public areas, free use of bicycles and ski storage. Full breakfast is available daily between 7:00 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 20-minute drive of this 5-property class Downtown Bozeman hotel include Gallatin River and Bridger Canyon.

What's nearby

  • The ELM - 13 min walk - 1.2 km
  • Museum of the Rockies - 4 min drive - 2.8 km
  • Montana State University-Bozeman - 4 min drive - 2.6 km
  • Bozeman Deaconess Hospital - 4 min drive - 3.0 km
  • Brick Breeden Fieldhouse - 5 min drive - 3.5 km

Getting around

  • Bozeman, MT (BZN-Bozeman Yellowstone Intl.) - 16 min drive

Restaurants

  • ‪Rocking R Bar - ‬5 min walk
  • ‪Crystal Bar - ‬4 min walk
  • ‪Jam - ‬2 min walk
  • ‪Backcountry Burger Bar - ‬3 min walk
  • ‪Wild Joes Coffee Spot - ‬3 min walk

About this property

Kimpton Armory Hotel Bozeman, an IHG Hotel

Luxury Bozeman hotel in Downtown Bozeman with a 24-hour fitness centre
Kimpton Armory Hotel Bozeman, an IHG Hotel offers its guests an outdoor pool, a 24-hour fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

There are 6 meeting rooms available. Multilingual staff, ski storage, and concierge services are also featured at the luxury Kimpton Armory Hotel Bozeman, an IHG Hotel. For a fee, parking is available.

This 5-star Bozeman hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 8 levels
  • Built in 2020
  • Umbrellas for the pool
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Kimpton Armory Hotel Bozeman, an IHG Hotel offers 122 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Frette Italian sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include dressing gowns, designer toiletries, complimentary toiletries and hairdryers.

This Bozeman hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 8 metres
  • Street parking available
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: USD 25 to 65 for adults and USD 10 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Fielding's
  • Sky Shed
  • Tune Up

Family friendly

  • Free cot
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 6 meeting rooms

Outdoors

  • In a nature reserve
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2020
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 35 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 25 to 65 for adults and USD 10 to 25 for children
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, American Express and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 10:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kimpton Armory Hotel
Kimpton Armory Hotel Bozeman
Kimpton Armory Bozeman, An Ihg
Kimpton Armory Hotel Bozeman, an IHG Hotel Hotel
Kimpton Armory Hotel Bozeman, an IHG Hotel Bozeman
Kimpton Armory Hotel Bozeman, an IHG Hotel Hotel Bozeman

Frequently asked questions

What is the cancellation policy at Kimpton Armory Hotel Bozeman, an IHG Hotel?

Kimpton Armory Hotel Bozeman, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kimpton Armory Hotel Bozeman, an IHG Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Kimpton Armory Hotel Bozeman, an IHG Hotel on 20 Dec 2024 start from AU$296.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kimpton Armory Hotel Bozeman, an IHG Hotel?

Yep, Kimpton Armory Hotel Bozeman, an IHG Hotel has secured covered valet parking with in/out privileges for USD 40.00 per night.

Does Kimpton Armory Hotel Bozeman, an IHG Hotel have a pool?

Yep, and guests love it! Kimpton Armory Hotel Bozeman, an IHG Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 9:00 PM.

What makes Kimpton Armory Hotel Bozeman, an IHG Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Kimpton Armory Hotel Bozeman, an IHG Hotel.

Is Kimpton Armory Hotel Bozeman, an IHG Hotel family-friendly?

You bet! With amenities such as free bike rentals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Kimpton Armory Hotel Bozeman, an IHG Hotel is a hit with families.

Does Kimpton Armory Hotel Bozeman, an IHG Hotel serve breakfast?

Yep, full breakfast is available daily from 7:00 AM to 10:30 AM.

Is there a free airport shuttle available at Kimpton Armory Hotel Bozeman, an IHG Hotel?

No, Kimpton Armory Hotel Bozeman, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Kimpton Armory Hotel Bozeman, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Kimpton Armory Hotel Bozeman, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Kimpton Armory Hotel Bozeman, an IHG Hotel?

Furry friends are welcome at Kimpton Armory Hotel Bozeman, an IHG Hotel, with food and water bowls on offer.

Kimpton Armory Hotel Bozeman, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 375 out of 515 reviews" "
Rating 8 - Good. 60 out of 515 reviews" "
Rating 6 - Okay. 44 out of 515 reviews" "
Rating 4 - Poor. 16 out of 515 reviews" "
Rating 2 - Terrible. 20 out of 515 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Randy

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Melissa

Stayed 1 night in Aug 2024

10/10 Excellent

Jeroen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, loved the rooftop pool.
Stayed 1 night in Aug 2024

6/10 Okay

RM

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Poor customer service at check-in. Front desk lady did not greet us and was very standoffish. Also very odd showers as they have no doors. Only a shower curtain. Water got all over the floor. What a mess! Whoever designed the showers for this hotel needs to be fired. No way this is considered a "high end" hotel. Most Hampton Inns or Hiltons are significantly better.
Stayed 1 night in Aug 2024

10/10 Excellent

Gino

Stayed 1 night in Aug 2024

8/10 Good

John, Calgary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Kimpton Brand reputation was what brought us to this hotel, even though it’s the most expensive hotel in Bozeman. Rooms were very nice and clean. We rolled into town for our one night stay after 8 pm and no restaurants were open after 9 pm so we had to go offsite for a 9 pm reso which was almost impossible to find in Bozeman. It wasn’t even dark yet!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly nice hotel!
Great stay, central, lovely staff
Stayed 2 nights in May 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Great location, staff and amentities.
Stayed 2 nights in Jul 2024

8/10 Good

Richard

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Callie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

jacob

Travelled with partner
I need a receipt for my stay for my room. No one can send me one.
Stayed 2 nights in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

George

Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Liked: Property conditions & facilities, room comfort
Kimpton Bozeman
I was disappointed with the housekeeping like not vacuuming, cleaning the bathroom with product, but redeemed yourselves with finding my jewelry and Louis wallet!
Stayed 4 nights in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Jul 2024

2/10 Terrible

Franco

Business traveller
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Taylor was terrific… so was the rest of the staff
Taylor was especially helpful. I wish I could’ve stayed longer.
Stayed 2 nights in Jul 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and views from the roof bar and pool. Great water pressure and coffee machine, ample charging station options and mini bar. Cozy lounge.
Stayed 5 nights in Jul 2024

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, clean, great location, right in the walking area of old Bozeman. super comfy.
Stayed 2 nights in Mar 2024

2/10 Terrible

Matthew

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Pool was misadvertised -- not available at stated times. Staff did not resolve problems. TV was terrible. All food service stopped at 9 pm.
Stayed 1 night in Jul 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
Excellent hotel and experience, only slight negative was a noisy AC unit at night. Great location and would stay again.
Stayed 1 night in Jul 2024

2/10 Terrible

Ulyana

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Deeply disappointed
I recently stayed here and was extremely disappointed with my experience. For the most expensive hotel in Bozeman, Montana, I expected top-notch service and accommodations, but what I encountered was far from acceptable. Firstly, upon arriving in our room, we discovered a blanket on the bed that had blood stains on it. This is an unacceptable biohazard and a clear indication of poor housekeeping standards. Blood-stained linens pose serious health risks as they can carry pathogens that may lead to infections. While the staff did replace the blanket and bedding when we brought it to their attention, this incident left us feeling incredibly uncomfortable and concerned about the overall cleanliness of the room. Additionally, our check-in experience was frustrating. Although the check-in time was stated as 3:00 PM, we did not receive our room until 4:45 PM. The manager claimed to have texted us when the room was ready but we never received any such notification. After a long day of travel, having to wait nearly two hours past the designated check-in time was highly inconvenient and unacceptable. Overall, this experience was a major letdown. For a hotel that charges premium prices, I expected much better standards of cleanliness and service. I would not recommend this hotel to anyone looking for a comfortable and worry-free stay in Bozeman.
Stayed 1 night in Jul 2024

4/10 Poor

Esther

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I reached out to the property prior to posting, as I hoped for a better resolution than "whoops" as we spent extra to stay at this property because of the amenities. Below is the email I sent and response: Thank you for reaching out. I wanted to express our frustration with our recent stay, particularly since we chose the most expensive hotel in Bozeman primarily for its amenities. While we understand that unexpected issues can arise, we were misled by your receptionist, who assured us the issue would be resolved by the weekend. When I visited the restaurant/bar, it was clear that the extensive work required couldn't possibly be completed within 48 hours of our arrival. We called the hotel multiple times beforehand to ensure our stay would be comfortable and to maximize our enjoyment of the property. Given the amount we spent, my friend and I are disappointed that we missed out on the full experience we were expecting. And in response, I received: Thank you for taking the time to tell us about your experience at Kimpton Armory Hotel Bozeman. Unfortunately, our emergency maintenance on our pool uncovered some additional work that needed to be done. This was unexpected on our end. Please know that your feedback is extremely valuable to us. My expectation was a partial refund or crediting of additional points to my account. This response screams, shrug we don't care from this business.
Stayed 3 nights in Jun 2024