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Britannia Palace Hotel Buxton & Spa

4.0 star property
Victorian hotel with full-service spa and health club
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Britannia Palace Hotel Buxton & Spa

Reception hall
Indoor pool
Aerial view
Exterior
In-room safe, desk, WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Parking available
    Parking available
  • Hot tub
    Hot tub
  • Bar
    Bar

Explore the area

Map
Palace Road, Buxton, England, SK17 6AG
  • Buxton Baths
    3 min walk
  • Devonshire Dome
    4 min walk
  • Buxton Opera House
    4 min walk
  • Manchester (MAN)
    44 min drive

Room options

View all photos for Standard Single Room

In-room safe, desk, WiFi, bed sheets

Standard Single Room

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Desk chair
  • 3.3 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room

In-room safe, desk, WiFi, bed sheets

Standard Twin Room

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Desk chair
  • 3.3 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Compact Double Room

Compact Double Room

Compact Double Room

Highlights

Heating
Flat-screen TV
Renovated in 2016
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

Highlights

Flat-screen TV
Shower/bath combination
Private bathroom
Hairdryer
Coffee/tea maker
Electric kettle
Digital channels
Desk chair
  • 3.3 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

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4.2 out of 5, Very good, (958)
The price is AU$279
for 1 night
includes taxes & fees
30 Nov - 1 Dec
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About the area

Buxton

Britannia Palace Hotel Buxton & Spa places you steps from Devonshire Dome and within a short 5-minute stroll of Buxton Baths. Highlights at this Victorian hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Dovedale Restaurant, is open for breakfast and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub and sauna. 172 square feet (16 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Full breakfast is available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Buxton hotel, you'll be 3.6 km (2.2 mi) from Peak District National Park.

What's nearby

  • Buxton Baths - 3 min walk
  • Devonshire Dome - 4 min walk
  • Buxton Opera House - 4 min walk
  • Pavilion Gardens - 4 min walk
  • The Crescent - 4 min walk

Getting around

  • Buxton Station - 2 min walk
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • ‪Costa Coffee - ‬6 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Seasons - ‬2 min walk
  • ‪Railway Hotel - ‬6 min walk
  • ‪Buxton Tap House - ‬3 min walk

About this property

Britannia Palace Hotel Buxton & Spa

Victorian hotel with full-service spa and health club
Britannia Palace Hotel Buxton & Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. Event space at this hotel measures 172 square feet (16 square metres) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly Britannia Palace Hotel Buxton & Spa. Parking is available for a fee.

This Victorian Buxton hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 172 sq ft of conference space
  • 16 sq. m of conference space
  • Built in 1868
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Britannia Palace Hotel Buxton & Spa offers 186 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 7 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 5 per day)

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10:30 AM on weekends; GBP 12 to 15 for adults and GBP 6 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Dovedale Restaurant

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 172 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • Lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Built in 1868
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Desk chair
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night, plus a deposit of GBP 50.00 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12 to 15.00 for adults and GBP 6 to 10.00 for children
  • Fee for in-room wireless Internet: GBP 7.00 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 5.00 per day
  • Pet deposit: GBP 50.00 per stay
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)
  • Crib (infant bed) fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 

Property is also known as

Palace Buxton
Palace Hotel Buxton
Barcelo Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Britannia Palace Hotel
Britannia Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel
Britannia Palace Hotel Buxton & Spa Buxton
Britannia Palace Hotel Buxton & Spa Hotel Buxton

Frequently asked questions

What is the cancellation policy at Britannia Palace Hotel Buxton & Spa?

Britannia Palace Hotel Buxton & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Britannia Palace Hotel Buxton & Spa?

As of 16 Nov 2024, prices found for a 1-night stay for 2 adults at Britannia Palace Hotel Buxton & Spa on 1 Dec 2024 start from AU$107.40, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Britannia Palace Hotel Buxton & Spa?

Yep, Britannia Palace Hotel Buxton & Spa has an uncovered self car park for GBP 5.00 per day.

Is there a spa on site at Britannia Palace Hotel Buxton & Spa?

Yep, there is an onsite spa at Britannia Palace Hotel Buxton & Spa. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Britannia Palace Hotel Buxton & Spa have a pool?

Britannia Palace Hotel Buxton & Spa has an indoor pool.

What luxury perks are available at Britannia Palace Hotel Buxton & Spa?

Britannia Palace Hotel Buxton & Spa features a full-service spa, a health club and an indoor pool.

Does Britannia Palace Hotel Buxton & Spa serve breakfast?

Yep, guests highly rate the full brekkie here! Available on weekdays between 7 AM and 9:30 AM and on weekends between 8 AM and 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Britannia Palace Hotel Buxton & Spa?

No, Britannia Palace Hotel Buxton & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at Britannia Palace Hotel Buxton & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Britannia Palace Hotel Buxton & Spa?

Check-in begins at 4:00 PM. Check-out time is 10:00 AM.

Is there a golf course on site at Britannia Palace Hotel Buxton & Spa?

There isn't one on site, but Cavendish Golf Club is a short 19-minute walk away.

Britannia Palace Hotel Buxton & Spa Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 275 out of 1001 reviews" "
Rating 8 - Good. 332 out of 1001 reviews" "
Rating 6 - Okay. 191 out of 1001 reviews" "
Rating 4 - Poor. 126 out of 1001 reviews" "
Rating 2 - Terrible. 77 out of 1001 reviews" "

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent. Will definitely return
Stayed 1 night in Aug 2024

10/10 Excellent

gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the only thing we didn't like was the noise from round the back we had to move rooms
Stayed 3 nights in Aug 2024

6/10 Okay

Liam

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Elaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our one night stay here. Quite a wait to check in as only one person on reception and having to deal with queries as well as booking people in. It was probably a ‘rush hour’ time though. Parking was good as wasn’t sure on spaces. It is very convenient for town as just across the road and everywhere walkable. Our room was small as standard double but I think on other sites it was classed as ‘cosy’ but was only 1 night so was fine for us. The en-suite looked recently refreshed and was very clean.
Stayed 1 night in Aug 2024

4/10 Poor

marisa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was comfortable and the TV a good size. We stayed two nights and the room was not serviced. The pool cost £6 per session and parking £5 per day. So for £162.90 per night all you got was bed and very chaotic breakfast. The staff were not helpful or forthcoming. The clean sheets for next occupant were placed on the dirty floor before being put on the bed. It is possibly the worst hotel experience I have had.
Stayed 2 nights in Aug 2024

4/10 Poor

Christopher

Disliked: Staff & service, room comfort
Had to pay to park. Room tiny, couldn’t even occupy the toilet properly as it was too cramped
Stayed 1 night in Aug 2024

4/10 Poor

Brad

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Vincent Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long waits to see reception. Lift needs modernising. About half the rooms are not on the same levels as served by the lift.
Stayed 4 nights in Aug 2024

8/10 Good

Alan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one night stay, handy for the centre of town and the Opera House. Polite and efficient check in. Big lobby with lots of seating and free, if slow, wi-fi. easy parking which costs £5 a day. Given the very reasonable room rates this is OK. Wi-fi in rooms only available for a fee, but again, the room rate can't include everything. That said, two of us each had a single room. Comfortable large bed. Tea tray with biscuits and bottles of water. No air con but window opens. Bathroom clean. Shower over bath; all worked well. Long term there may be a problem with the bathroom I used as no extractor fan and the window was locked shut, but at the moment, it's fine. This isn't a luxury hotel, but we were comfortable and the room rates are very competitive. I'll be happy to use it again.
Stayed 1 night in Aug 2024

4/10 Poor

Stephen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointing. The Palace Hotel is one of the monuments of Buxton in the mid-19th-century. It's a huge building, once very sure of itself and confident. Today it's in shabby condition and the owners - Britannia Hotels - seem to have no idea what to do with it. Once one steps back from the grand rooms at the front of the building, one finds oneself in a maze of ugly corridors, notably mostly have over a century of clumsy over-painting. What this building needs more than anything is having every painted surface scraped down to the bare wood, and years of wallpaper torn away. The carpets should go. Some architect or interior designer with a good eye - me? - should take it back to its core, see what's there, and then put together a plan for putting it back together again. Refurbishment would be expensive but, if carried out over a five-year period, could achieve a lot. The trouble is, the owners probably don't think that Buxton is worth it any longer, given that the town is in an economic decline. But someone has to bite the bullet. Some kind of inspired refurb, carried out alongside a redevelopment plan agreed with the Council and, maybe, English Heritage could be the start of a new lease of life. Until then, this is a sad, drab, apology for a one-time regional landmark.
Stayed 4 nights in Jul 2024

6/10 Okay

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lift needs updating. Bedroom basic but clean and services good. Breakfast good.Outside facilities good if the weather is fine.
Stayed 2 nights in Aug 2024

2/10 Terrible

Philip

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A disappointing experience and an awful room.
The only entrance is via revolving doors the hidden alternative “accessible” entrance, which is not wheel chair accessible, has its own obstacle course. Getting into the hotel with a number of bags is a challenge. The public areas are impressive even though there is so much furniture it is difficult to move around. The front desk was ok and reasonably helpful, if there was someone there — not always the case. Having found my way through the labyrinth of airless corridors to my assigned room 22 and the key did not work, another trek back to reception for adifferent key card but that didn’t work either so they gave me room 23 instead. The room was abysmal, in the noisy service area amongst the store rooms, windowless and cramped. Good job I do not suffer from claustrophobia. The bed was comfortable enough but that could not make up for the absolutely dreadful room. No cell phone service in the room, so the only internet option was to buy their expensive “premium” service. When booking no indication given that the room was in the dungeons. I tried to get the room changed but they claimed to be full except for two other dungeon rooms which I declined. The breakfast was good but at £15 very expensive as was their coffee at £4 a cup. The wifi in the public areas was supposed to be free but the signal strength was so poor it was useless. I first stayed in the Palace over 40 years ago but never again.
Room 23
The impressive main Staricase
Stayed 1 night in Aug 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing and comfortable in spacious accommodation
Stayed 1 night in Jul 2024

8/10 Good

Ms D

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Anthony

Travelled with partner
Disliked: Property conditions & facilities
We liked the grounds and the conservatory and patio area. The staff were ok but we’re working under difficult circumstances. However there are steps in the grounds of the hotel which need urgent attention before an accident occurs. One lift in an hotel of that size is ridiculous. The staff were under so much pressure that empty glasses were left outside ( tables not cleared) for a whole evening. Quite honestly the hotel needs to be updated, our bedroom was very basic and we felt that bathroom was not up to standard. Only dinner available was carvery
Stayed 3 nights in Jul 2024

6/10 Okay

Peter

Travelled with partner
Fabulous building in beautiful grounds. The inside is a bit shabby and past its best. It's a bit chaotically run, which impacts the staff's ability to do their jobs well. Rooms only serviced after two nights and only if requested. Rooms are old fashioned and not geared up for 21st century clientele. Could be great but isn't!
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be very aware of hidden costs
If you have a disability mention it i was on 2 crutches and iur room was in the attic and the furthist bar 3 rooms away from the lift
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it has an old fashioned grandeur feel
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
For the money not a very good room on top floor small opening window. Did not use shower of bath dirty smelly water coming up the plughole when emptying hand wash basin.
Stayed 2 nights in Jul 2024

6/10 Okay

Hugh

Good location but pricey for what it is
Expensive for slightly down at heel hotel. Good central location but not a lot else going for it
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service.
Was originally put into an unacceptable room. Didn't use the bed as knew we couldn't stay in that room. Spoke with front desk who moved us and sorted our problem out straight away.
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing and hidden extra charges
Very poor hotel experience. Hotel computers down meant it took an hour to get into the room. Thirty minutes having to stand in a queue for only one person on reception who asked what she should charge you! Payment was then taken and another 30 minutes to get a room key. Also extra hidden charges. Wi- Fi you have to pay. Parking you have to pay. Leisure centre you have to pay. Was not advised of the last even though I asked about using the pool so I had a disappointed trip. The breakfast was also disappointing quality, choice and options. The room was clean but dated and there were not enough plug sockets. The room was really hot as no air con and the window closed with curtains open and the sun streaming in- for all day and all the time I was stuck in the lobby. There is also no fridge in the room so the water offered was sat in the sun and was discoloured likely because the plastic bottle had reacted in the direct sunlight. I would avoid and stay elsewhere.
Stayed 1 night in Jul 2024

4/10 Poor

Nigel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed
Hotel was clean and well maintained but staff I interacted with were unfriendly with little interest in my needs. No offer to purchase breakfast or evening meal.
Stayed 1 night in Jul 2024

4/10 Poor

Rebecca

Travelled with group
Disliked: Staff & service, room comfort
Better than Britannia Manchester (just!)
The one thing I can say about this Hotel, it’s better than it’s Manchester sister, but that’s setting a bar so low a small asthmatic rodent could climb over with little difficulty. The room, while functional and clean, was small and claustrophobic, no windows. It seemed this was a space that had been repurposed; this room was basically in a storage area. The bed was comfortable enough, although the furnishings were minimal and not of great quality, we’re talking low grade Ikea here. It’s just as well I had an iPad for entertainment, because while there was a TV in the room (at 90’ to the bed) there was no remote, so it was rendered useless. That said, WiFi is not free, there’s a seven pounds a day charge. Not even drinking water is free; while a bottle is provided for the first night, they’ll charge for the rest. As I said, the Buxton Palace is not as God-awful as the Machester Britannia, but it still has an air of being unloved, a lot of signs of wear and tear, and need of a lick of paint. Staff were variable, from Jobsworth to friendly and helpful. Hats of to the manager who did her best to resolve some of these issues, again better than the experience in Manchester where the Manager refused to deal with complaints. But to be honest, I’m not inclined to recommend the Palace. There are nicer places to stay in Buxton.
Stayed 2 nights in Jul 2024