4/10 Poor
Thomas, Evanston
Travelled with partner
11 Aug 2024
We experienced a few disappointments during our stay. Firstly, we had booked a bar (chart room) dinner for a smaller, more casual dining experience, but we were informed that dinners were only served in a more formal 2 or 3-course setting. Additionally, we were surprised to find that our Ocean View room had a very small bathroom, which was not as depicted on the website. However, the most disappointing aspect was that more than half of the guests were ill and were allowed to sit and cough while we ate our meals. We felt that the unwell guests should have been asked to dine in their rooms in order to not expose others to their illness.
Thomas
Stayed 1 night in Aug 2024