See all properties
Save

DoubleTree by Hilton Hotel Bristol South - Cadbury House

4.0 star property
Hotel with 2 restaurants, in the vicinity of Clevedon Court
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Bristol South - Cadbury House

Exterior
Reception
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Loft, 1 King Bed | Bathroom
Meeting facility

Reviews

8.2 out of 10

Very good

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Spa
    Spa
  • Parking available
    Parking available
  • Room service
    Room service

Explore the area

Map
Frost Hill, Congresbury, Bristol, England, BS49 5AD
  • Mendip Spring Golf and Country Club
    8 min drive
  • Clevedon Court
    11 min drive
  • Noah's Ark Zoo Farm
    18 min drive
  • Bristol (BRS-Bristol Intl.)
    13 min drive

Room options

View all photos for Family Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Sofa bed
Blackout curtains
Hairdryer
Private bathroom
  • 23 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Bathrobes
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Separate bedroom
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe, Two Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe, Two Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panoramic Suite

Panoramic Suite

Panoramic Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Blackout curtains
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
LCD TV
Rainfall showerhead
Hairdryer
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed (Deluxe)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 Double Bed (Deluxe)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Shower/bath combination
Designer toiletries
  • Sleeps 4
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed (Connecting Rooms)

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room, 1 Double Bed (Connecting Rooms)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Designer toiletries
Private bathroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Twin Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Hairdryer
Private bathroom
Designer toiletries
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Bristol Marriott Royal Hotel
Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (1007)
The price is AU$230
for 1 night
includes taxes & fees
2 Dec - 3 Dec
Bristol Marriott Royal Hotel

About the area

Yatton

At DoubleTree by Hilton Hotel Bristol South - Cadbury House, you'll be 9.4 km (5.8 mi) from Clevedon Court and 13.4 km (8.3 mi) from Noah's Ark Zoo Farm. Highlights at this hotel include 2 restaurants, 2 hot tubs and a full-service spa. .A relaxing visit to theSpa at Cadbury House can include deep-tissue massages, hot stone massages and detox wraps along with access to the sauna and hot tub. The steakhouse, Marco Pierre White Grill, is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool, gym, sauna and pool loungers. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 20-minute drive of this 4-property class Bristol hotel include The Grand Pier and Chew Valley.

What's nearby

  • The Grand Pier - 16 min drive - 16.2 km
  • Noah's Ark Zoo Farm - 18 min drive - 13.4 km
  • Cheddar Gorge - 18 min drive - 15.2 km
  • Ashton Gate Stadium - 19 min drive - 17.3 km
  • Clifton Suspension Bridge - 20 min drive - 17.8 km

Getting around

  • Yatton Station - 3 min drive
  • Bristol International Airport (BRS) - 13 min drive

Restaurants

  • ‪Bridge Inn New Lodge - ‬5 min drive
  • ‪Cadbury Garden Centre, part of the Blue Diamond Group - ‬10 min walk
  • ‪Full Quart - ‬6 min drive
  • ‪The Plough Inn - ‬2 min drive
  • ‪Marco Pierre White Steakhouse Bar & Grill - ‬2 min walk

About this property

DoubleTree by Hilton Hotel Bristol South - Cadbury House

Hotel with 2 restaurants, in the vicinity of Clevedon Court
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers its guests a full-service spa, 2 hot tubs, an indoor pool, and a sauna. There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, spa services, and a terrace are also featured at the business-friendly DoubleTree by Hilton Hotel Bristol South - Cadbury House. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Bristol hotel.

  • 1 building
  • 132 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2009
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Lift
  • Smoking in designated areas
  • Bar or lounge
DoubleTree by Hilton Hotel Bristol South - Cadbury House offers 132 accommodations with a safe and designer toiletries. 37-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on request.

TheSpa at Cadbury House has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

English, French, German, Hungarian, Italian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (GBP 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 17.95 to 17.95 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bardolinos
  • Marco Pierre White Grill
  • The Living Room

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 to 17.95 per person
  • Uncovered self-parking fee: GBP 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards and cash. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cadbury Bristol
Cadbury Hilton
Cadbury House
Cadbury House Bristol
Cadbury House Hotel
DoubleTree Cadbury
DoubleTree Cadbury Hilton Bristol
DoubleTree Hilton Bristol Cadbury House
DoubleTree Hilton Hotel Bristol South Cadbury House
Hilton DoubleTree Bristol Cadbury House
DoubleTree by Hilton Hotel Bristol South - Cadbury House Hotel
DoubleTree by Hilton Hotel Bristol South - Cadbury House Bristol

Frequently asked questions

What is the cancellation policy at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

DoubleTree by Hilton Hotel Bristol South - Cadbury House offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

As of 18 Nov 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel Bristol South - Cadbury House on 24 Nov 2024 start from AU$183.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Yep, DoubleTree by Hilton Hotel Bristol South - Cadbury House has an uncovered self car park for GBP 10.00 per day.

Are there any beaches close to DoubleTree by Hilton Hotel Bristol South - Cadbury House?

The closest beach to DoubleTree by Hilton Hotel Bristol South - Cadbury House is Sand Bay Beach (10.7 km).

Is there a spa on site at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Yep, theSpa at Cadbury House is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as prenatal massages.

Does DoubleTree by Hilton Hotel Bristol South - Cadbury House have a pool?

DoubleTree by Hilton Hotel Bristol South - Cadbury House has an indoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

DoubleTree by Hilton Hotel Bristol South - Cadbury House features 2 hot tubs, an indoor pool and 2 restaurants.

Is DoubleTree by Hilton Hotel Bristol South - Cadbury House family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that DoubleTree by Hilton Hotel Bristol South - Cadbury House is a hit with families.

Does DoubleTree by Hilton Hotel Bristol South - Cadbury House serve breakfast?

Yep, our guests highly rate the full breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

No, DoubleTree by Hilton Hotel Bristol South - Cadbury House does not offer an airport shuttle service.

Is there a bar or restaurant at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at DoubleTree by Hilton Hotel Bristol South - Cadbury House?

No, only service animals are allowed.

DoubleTree by Hilton Hotel Bristol South - Cadbury House Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1002 reviews" "
Rating 8 - Good. 290 out of 1002 reviews" "
Rating 6 - Okay. 130 out of 1002 reviews" "
Rating 4 - Poor. 69 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this hotel last minute and couldn’t be happier with our choice, service was amazing and all very kind and happy to help, the restaurant at the hotel was lovely, good distance between place but also out of the way which was lovely. Plenty of things to do at the hotel especially when wanting to relax, was a lovely stay would definately return
Stayed 2 nights in Aug 2024

6/10 Okay

Lais

Disliked: Staff & service
It was good, staff at reception wasn’t very happy, they helped but it seamed they were annoyed at our questions… they charged us wrongly and again they got annoyed. I called several times to pay the correct amount and no one knew what I was talking about and kept saying call later, I even got a “call later I’m busy”… I gave up. Unlikely we’ll be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 1 night in Aug 2024

10/10 Excellent

Olive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely amazing , the room was very clean , bed was super comfy the room service option was very convenient and had lots on the menu to decide from , the swimming and gym was also fantastic easy to find , will definitely be staying here again
Stayed 1 night in Aug 2024

10/10 Excellent

Phil

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Stayed 1 night in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Adam

Stayed 1 night in Aug 2024

10/10 Excellent

Moana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel although it a bit far from town center
Stayed 1 night in Aug 2024

8/10 Good

Annette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Would recommend everything apart from the very grumpy/unhelpful/borderline rude staff member who was manning reception when we arrived late last night. I would suggest that possibly hospitality should not be his chosen career path. Otherwise, very nice. Breakfast was first class.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing beautiful place
Nothing was too much trouble. Staff very friendly and helpful. Beautiful surroundings and great food. Breakfast was delicious and plentiful buffet style. The only small disappointment, although you are made aware of it, is the parking fee to be paid each day when you’re already paying for your stay and food and drinks etc. otherwise couldn’t fault it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Helena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Would not stay again - very average especially for what you pay. We put on ground floor - called floor zero and we had delivery lorry every morning- first one at 6.15 and Sunday morning at 8.15.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely grounds, good facilities and delicious breakfast. I stayed here with my family whilst visiting Bristol and would definitely stay again and recommend it to others.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

A

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very disappointed!
We were really looking forward to staying at this hotel, especially since it was the first trip my sisters, my mum, and I had together. The pictures looked gorgeous online, and we were excited. When we arrived, the scenery was just as beautiful as in the photos. However, our experience quickly went downhill. At check-in, we had to pay separately for parking, which we found absurd. The check-in process itself was ordinary, not particularly welcoming. We received our keys and headed to our two twin rooms. On the way, we noticed the corridors were quite dirty and in need of a good vacuum! One of our room doors was left slightly open, which was strange, but we didn't think much of it at the time. Later, we found a dirty towel with makeup stains in the bathroom, making us question the cleanliness of the room. The view from our rooms was of the car park, not the beautiful scenery we had seen in the pictures, which was really disappointing. Additionally, the toilet flush in the other room was not working properly. While the restaurant and breakfast were nice, the breakfast area was small and got very crowded. The spa was fully booked during our stay, and its appearance was not pleasing. The pool was small and always crowded, and the yoga classes were all booked up. There wasn't much to do! Overall, it was not a place I would return to or recommend. It simply wasn't worth the almost £780 we paid for a two-night stay for four people! Very disappointed
Stayed 2 nights in Aug 2024

4/10 Poor

John

Disliked: Room comfort
For the money the stay was very poor.
Couldn’t reach reception by car ( for my disabled wife.) due to cars totally blocking that entrance. Stayed 2 nights and room was not serviced on day 2 so ran out of tea and milk. Or mattress was terrible and needed replacing.
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
A nice hotel stay for one night, the bar area was not very clean for saying how much thay wnated to charge for the food. The pool did not feel the friendlyest of places but it was a nice room with balcony
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel with two on site restaurants Parking is an extra cost
Stayed 4 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disorganised and unprofessional event.
We travelled over 5 hours one way to stay at the hotel for a family get together to celebrate a milestone birthday. The party was held in a 5th floor events room. There were over 60 guests and the main bar was not opened, so no draught beer was available. A small temporary bar was opened instead with only 1 member of staff on duty. The lone member of staff did their best but long queues were inevitable. The hotel (NOT the bar) ran out of wine and beer at 9pm and made no attempt to rectify the situation. Highly disorganised and unprofessional for such an important family occasion. Totally unacceptable and spoilt the evening especially for our hosts.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Beautiful hotel, fantastic facilities, good food and drinks!
Stayed 1 night in Aug 2024

4/10 Poor

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Air conditioning not good at all
When I arrived the air conditioning was not working well at all, they did supply me with a fan but spent the whole night awake listening to the fan and not a comfortable nights sleep at all, very disappointed
Stayed 1 night in Jul 2024

6/10 Okay

David

Staff impersonal and abrupt.
Stayed 1 night in Jul 2024

6/10 Okay

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The stay was marred by an exceptionally rude and flippant receptionist. There was no shower gel in the dispenser in the bathroom either, which felt like a basic oversight.
Stayed 1 night in Jun 2024