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Puri Sebatu Resort

4.0 star property
Boardwalk/promenade resort with full-service spa and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Puri Sebatu Resort

Outdoor pool
Aerial view
Property grounds
1 bedroom, premium bedding, in-room safe, individually decorated
Terrace/patio

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • Spa
  • 24/7 front desk

Explore the area

Map
Banjar Apuh, Sebatu, Bali, 80571
  • Tegallalang Handicraft Center
    9 min drive
  • Elephant Safari Park
    12 min drive
  • Gunung Kawi Temple
    13 min drive
  • Denpasar (DPS-Ngurah Rai Intl.)
    113 min drive

Room options

View all photos for One Bedroom Valley Villa

1 bedroom, premium bedding, in-room safe, individually decorated

One Bedroom Valley Villa

Highlights

Furnished balcony or patio
Garden
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private hot tub
  • 30 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Sebatu

At Puri Sebatu Resort, you'll be 5.2 km (3.3 mi) from Tirta Empul Temple and 8.5 km (5.3 mi) from Tegallalang Handicraft Center. Highlights at this Art Deco resort include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering at Tirta Bulan Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, The Rumah Gadang Dining, serves international cuisine and is open for breakfast, brunch, lunch and dinner. The resort's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the Hot tub along with access to bike hire and mountain biking. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Continental breakfast is available daily between 7 AM and 10 AM. There's also free valet parking, along with the convenience of a free area shuttle. .Within a 30-minute drive of this 4-property class Sebatu resort, attractions include Ubud Traditional Art Market and Ubud Palace.
View more Resorts in SebatuOpens in a new window

What's nearby

  • Tegallalang Rice Terrace - 11 min drive
  • Elephant Safari Park - 12 min drive
  • Ubud Traditional Art Market - 21 min drive
  • Ubud Palace - 21 min drive
  • Ubud Monkey Forest - 22 min drive

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 113 min drive

Restaurants

  • ā€ŖAKASA Specialty Coffee - ā€¬10 min drive
  • ā€ŖGunung Kawi Sebatu - ā€¬8 min drive
  • ā€ŖSegara windhu agrotourism bali - ā€¬16 min drive
  • ā€ŖGrand Puncak Sari - ā€¬10 min drive
  • ā€ŖPura Gunung Kawi - ā€¬12 min drive

About this property

Puri Sebatu Resort

Boardwalk/promenade resort with full-service spa and free valet parking
Puri Sebatu Resort offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi and wired Internet.

There's an onsite business centre. A rooftop terrace, spa services, and a library are also featured at the business-friendly Puri Sebatu Resort. You'll have access to the health club at a partner property. An area shuttle within 3 km and A shopping centre shuttle are free. Self parking and valet parking are free.

Smoking is allowed in designated areas at this Art Deco Sebatu resort.

  • 1 floor
  • 10 guestrooms or units
  • 10 buildings
  • Built in 2012
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Puri Sebatu Resort offers 10 accommodations, which are accessible via exterior corridors and feature Hot tubs and iPod docking stations. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate dining areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, first-run films and DVD players. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Tirta Bulan Spa has 1 treatment room. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Airport pick-up shuttle (surcharge) from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 km
  • Area shuttle
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: IDR 150,000 for adults and IDR 150,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Rumah Gadang Dining

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Hiking/biking trails
  • Library
  • Mountain biking
  • Outdoor pool
  • Spa tub
  • Yoga classes

Family friendly

  • Cot (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • On the boardwalk/promenade
  • Picnic area
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • DVD player
  • First-run films
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Puri Sebatu Resort

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 7 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for IDR 100000.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately IDR 150000 for adults and from IDR 150000 for children
  • Airport shuttle fee: IDR 550000 per vehicle
  • Crib (infant bed) fee: IDR 100000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 7 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Puri Sebatu
Puri Sebatu Resort
Puri Sebatu Resort Bali/Tegalalang
Puri Sebatu Resort Resort
Puri Sebatu Resort Sebatu
Puri Sebatu Resort Resort Sebatu

Frequently asked questions

What is the cancellation policy at Puri Sebatu Resort?

Puri Sebatu Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Puri Sebatu Resort?

Yep, Puri Sebatu Resort has a free self car park and free valet parking.

Is there a spa on site at Puri Sebatu Resort?

Yep, Tirta Bulan Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Puri Sebatu Resort have a pool?

Puri Sebatu Resort has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What makes Puri Sebatu Resort a romantic place to stay?

1 hot tub and couples spa treatments, as well as Hot tubs and deep-soaking baths in the guestrooms, help set the scene for a romantic weekend at Puri Sebatu Resort.

Is Puri Sebatu Resort family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Puri Sebatu Resort is a hit with families.

Are there hot tubs in the rooms at Puri Sebatu Resort?

Yep, all rooms come with private hot tubs.

Does Puri Sebatu Resort serve breakfast?

You bet, continental brekkie is served daily from 7 AM to 10 AM.

Is there a free airport shuttle available at Puri Sebatu Resort?

No, but there's a shuttle from the airport to the hotel that runs from 8:00 AM - 5:00 PM on request for a fee.

Is there a bar or restaurant at Puri Sebatu Resort?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Puri Sebatu Resort?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Puri Sebatu Resort?

No, pets and service animals are not allowed.

Puri Sebatu Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 25 out of 57 reviews" "
Rating 8 - Good. 20 out of 57 reviews" "
Rating 6 - Okay. 1 out of 57 reviews" "
Rating 4 - Poor. 7 out of 57 reviews" "
Rating 2 - Terrible. 4 out of 57 reviews" "

7.8/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

roy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Mountain Beauty in splendid isolation
The hotel is set on a hillside overlooking a beautiful valley. Lovely spacious rooms with large beds. The level of maintenance is poor, my room sprang several leaks when it rained and a fresh coat of paint would have made all the difference, some shoddy repair work suggested a low budget which didn't reflect the price levels. Having said that, the staff are absolutely wonderful..very obliging and friendly. The restaurant is a small area with tables near the reception and nearest eateries are a 20 minute drive away or take the free shuttle into Ubud...if you like isolation then this is for you...but to be fair, I was looking for a break away from it all and this place provided exactly that. If they upped their game on maintenance , this would be perfection.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful room with a fantoustic view at the jungle. Really good restaurant.
Stayed 2 nights in Oct 2018

8/10 Good

Joy, Singapore

Liked: Cleanliness, staff & service, room comfort
Most amazing view
This is the sixth time I am returning to this hotel because of the amazing view from the villa. I have explored many surrounding resorts but this one has one of the most amazing view. The hotel is quite run down now and would definitely need a good renovation soon.
Stayed 4 nights in Aug 2018

10/10 Excellent

Julie , california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is amazing!!!! And the staff are so friendly and the food is the best!!!! I would stay here everytime I visit Bali!!!! Oka the manager did everything in his power to welcome us!!!! And make us feel at home! Love love love the pool!
Stayed 6 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Great but has bugs
It was a great place to stay if you really want a day off the city and just relax and rewind. But keep in mind it's no 5 star hotel. There will be bugs inside the room. I love the a la carte breakfast. And there were not a lot of guests at the time, so the resort feels like ours. And the staffs sure made it feel like it.
Stayed 1 night in Dec 2017

10/10 Excellent

Andrea, san diego, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying in Jurassic Park
This is a magical place that lets you overlook the jungle. Everyone is really nice, you feel like an Amazonian goddess waking up to paradise. Just go. It was such a great time.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice tranquility place
A place where you can rest and have a piece. During the wet season humidity is somewhat a trouble and the traffic can be a nightmare if you want to go somewhere

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay At Your Own Risk
Not sure how to rate this place. It's in the middle of no where so basically you are stuck here unless have your own transportation. The resort is located on a mountain top with beautiful views but that's about it. The food was below average. I made a big mistake my not reading prior reviews before booking this place. If you are not a lizard or house gecko lover then PLEASE stay away. I had to leave this place in the middle of the night being disturbed by house geckos. I will however give the staffs an applaud for the great service specially Meli. She has able to transfer me to another resort Atta Mesari which happen to be run by the same chain of resorts. I had paid way too much for staying here rather than Atta Mesari Villas but was never refunded. Over all I will say, stay here at your own risk & expect house gecko/gecko under your blanket.

10/10 Excellent

Daniel, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wished we had stayed here all of our trip to Bali
Couldn't have asked for more. I would come again.

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
This was a terrible experience. I want my money back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay in Bali
My villa at the Puri Sebatu Resort was amazing. This place is a little bit of paredice . We stayed in no 3 and our view was 2 volcanos and forest. The villas are stunning ,a little bit of luxury. However it had a couple of maintinence problems. There are a lot of stairs and when I came back from Ubud one night going to our villa the hand rail gave way and I almost went straight over the top. They replaced them 2 days later. Next day the curtain poll and curtains came down on my head. I think maintinence need to be given more priority. The staff are great . The breakfast was good. If you were to buy meals here they are expensive and you have a 21% tax added. Good job they have a free shuttle to and from Ubud 3 times a day that we made good use of. This place is really out of the way. It takes 45 min to get to Ubud. It might be helpful to know that you can barter with the taxi and they will be all your for the day , Ā£30

8/10 Good

Ahmed

Liked: Cleanliness, staff & service
Value for money
Very nice hotel, cozy. The only bad thing we faced was the insects. I don't think this has anything to do with the hotel anyway, it's the same everywhere in Ubud, but at the hotel it was extreme since it's in the middle of the jungle right into the mountain. View was gorgeous, very good terrace, great food. It's about 20-minute drive from Ubud center, so if you don't mind the distance, it's a great option.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PEACEFUL RETREAT
Tranquility is an understatement. Amazing stay, extremely peaceful. Make sure to grab snacks before you head up as its a while away from shops

10/10 Excellent

Jennifer, Oxford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A unique jungle stay
We really enjoyed our stay here. The setting is serene, the staff are lovely and the villas are truly unique. To make it super perfect I'd 1) tidy up some of the paint work in the bathroom (some of it looked a bit haphazard in ours which was a shame!) and 2) clean the bathroom windows - the water stains mar the beautiful views! The bedroom itself though was flawless and beautiful, and very private with a large personal balcony from which to look at the hills in the day and the stars at night. Transfers into Ubud were no problem at all, and the volcano is easily accessible for a morning walk.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel very quiet
My husband and I stayed here for 4 nights for our honeymoon. The staff were so friendly and so willing to help. The hotel is very far from shops, restaurants and stores so you will have to take a shuttle into the city to shop and eat. However, the hotel offers a shuttle that goes into the city 3 times a day and they also have 3 different pick up times. If relaxation and a quiet place is what you want then this is the place for you. They also, offer various tour packages but the prices are higher than city prices.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

ANDREW, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from Chaos
Great little escape from the worries of life. Very hospitable staff and good food. Wifi in room was shotty.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Krepton Franky, Gawler, South Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
Beautiful relaxing resort in the mountains. Only 10 secluded villas, all carefully spaced to ensure you feel as if you have the valley view all to yourself from your private balcony. King sized bed faces eastward, so you have the option of being woken (not too early) by the sun easing itself between the distant volcano peaks and over the opposite valley wall. If you prefer you can block it with the dark curtains for a leisurely lie in (we couldn't resist the lure of the warming sun on the bed each morning). The resort itself is quite sparse, with only an open dining area and a small infinity pool disappearing off the edge of the valley, however with only 10 villas we often felt as if we were the only people in the world. Often the loudest noise of an evening were the frogs and the geckos trading calls. Huge bath could fit 4 people, and the rainfall shower with river pebble floor was a delight.

8/10 Good

Kate, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal Stay - great staff, perfect view
I chose this hotel for my boyfriend and I's last night stay in Bali. It was a little out of Ubud but there is a free shuttle that operates at certain times and the drive is really pleasurable. The hotel offers a pick up as well at 150,000Rp and compared to what other taxis would offer that's definitely a steal. The room was amazing, we woke up to the sunrise over the volcanos and lush area. My only problem with the room was that the sliding doors to the balcony would blow in the wind as there wasn't a bottom track for them and the hot water for the bath was at times finicky. But, other than that the stay was incredible. The staff were great and the food was unreal I loved the breakfast that was served. It's a very relaxing hotel and I would absolutely stay here again.

10/10 Excellent

Zeshan, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a gem of a hotel!
From the moment we walked into the place to the moment we left we felt at home. The views are totally outstanding and the staff is super attentive to the requests of their guests. The room was well appointed with everything one would need to have a relaxing trip. We stayed in Villa 102 and the view was outstanding. There is lots of choices on the menu for the breakfasts and the staff got to know our particular customized orders after the second day. The area sorrounding the hotel is awfully quiet but thats one of the biggest reasons to check in at this place, to get away from the hustle and bustle of Bali

8/10 Good

Catking, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent - fantastic value for money
Amazingly romantic and meticulously set over a stunning backdrop of hanging rice paddies. Pool is nice too. Only drawback is the distance to Ubud centre - 45min.

2/10 Terrible

Bita, Perth, Australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
most dishonest hotel
The hotel location is far from every where but the hotel does not provide sufficient free shuttles to the town centre and the ones that it does offer is on the most inconvenient time. The hotel was very dishonest about their price of airport pick up. I was quoted USD40 on the phone then an e-mail confirmation quoted me USD50 and another USD70!!!! the food was most disgusting. it was not freshly made. The food was served with small portion not enough to for even a child! Average waiting time for food ordered at restaurant was 40-60 mins !!! the hotel admin team were most unorganised. we did not have wifi in our rooms for the first 4 days of our stay and after i complained first the lady said that they dont provide wifi in the room and it is only availalbe at the reception area but when I contacted a male staff he connected our wife in our room !! we found the staff also very dishonest and they lied about prices of every thing. I have stayed at 78 hotels in my life time as I travel for work at well and I have never stayed at such a terrible hotel. the food and service was simply disgusting and I would never ever would go back there again.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet & small resort at a perfect hill slope
Couldn't asked for a better view, weather, food, facilities and service. Wonderful as expected.

4/10 Poor

i., Korea

Disliked: Cleanliness, property conditions & facilities, room comfort
Kind staff, disappointing stay
First of all, there is no getting around the fact that the cleanliness is just not up to par. While some of this is a result of being so close to nature (thus the mosquito netting around the bed), a lot of it is a result of a lack of attention to detail. There were stains on sheets, mold in wardrobes and tissue boxes, and a lot of other small things that should be put in order. However, it was the flood in our room (about four centimeters of flowing rain) that finally lead us to check out early. The view is priceless, the breakfast very good, and the staff warm and friendly, but that cannot overcome the flaws in conditions.