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Kempinski Nile Hotel Cairo

5.0 star property
Art Deco Cairo hotel in Downtown Cairo with 2 restaurants

Photo gallery for Kempinski Nile Hotel Cairo

Outdoor pool, open 7:00 AM to 5:00 PM, pool umbrellas, pool loungers
2 bars/lounges, poolside bar
Exterior
Golf
Suite, 1 King Bed, River View | Room amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
The current price is AU$300
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
12 Ahmed Ragheb Street, Cornish El-Nile, Garden City, Cairo, Cairo Governorate, 11519
  • Tahrir Square
    ‪11 min walk‬
  • American University of Cairo
    ‪11 min walk‬
  • Talaat Harb Street
    ‪13 min walk‬
  • Cairo (CAI-Cairo Intl.)
    ‪38 min drive‬

Room options

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 66.1 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 66.1 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 300 sq m
  • River view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 100 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, River View

View from room

Superior Room, 2 Single Beds, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 33.1 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Standard Room, 2 Single Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 36.4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, City View

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Standard Room, 2 Single Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 33.1 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 100 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, River View

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Room, 1 King Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 36 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

View from room

Deluxe Room, 2 Single Beds, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 Queen Bed, River View

Egyptian cotton sheets, premium bedding, down duvets, free minibar items

Deluxe Room, 1 Queen Bed, River View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Minibar (some free items)
  • 36.4 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Sofitel Cairo Nile El Gezirah

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.2 out of 5, Very good, (1002)
The price is AU$276
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sofitel Cairo Nile El Gezirah

About the area

Cairo

A luxury stay in the heart of Cairo awaits you at Kempinski Nile Hotel Cairo. Within a 20-minute stroll, you'll find Tahrir Square and Egyptian Museum. Highlights at this family-friendly hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering at Kempinski The Spa can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The restaurant, Osmanly Restaurant, serves Turkish cuisine and is open for lunch and dinner. Jazz Bar is the hotel's own bar. Enjoy access to 2 hot tubs along with an outdoor swimming pool and a gym. 1055 square feet (98 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a coffee shop/cafe. Continental breakfast is available daily between 6:30 AM and 11:00 AM. There's also valet parking, along with the convenience of train pick-up service. .With a stay at this 5-property class Downtown Cairo hotel, you'll be 2.3 km (1.4 mi) from Cairo Tower and 4 km (2.5 mi) from Khan el-Khalili.

What's nearby

  • Tahrir Square - 11 min walk
  • Egyptian Museum - 18 min walk
  • Cairo Tower - 4 min drive
  • Khan el-Khalili - 5 min drive
  • Saladin Citadel - 7 min drive

Getting around

  • Cairo Rames Station - 22 min drive
  • Cairo (CAI-Cairo Intl.) - 38 min drive

Restaurants

  • ‪مطعم اشبيليا - ‬6 min walk
  • ‪il Nilo Ristoro - ‬7 min walk
  • ‪شقة جاردن سيتي - ‬6 min walk
  • ‪ساندوتشات أبو سليم - ‬6 min walk
  • ‪رفليكشن بار - ‬5 min walk

About this property

Kempinski Nile Hotel Cairo

Art Deco Cairo hotel in Downtown Cairo with 2 restaurants
Kempinski Nile Hotel Cairo offers its guests a full-service spa, 2 hot tubs, an outdoor pool, and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A 24-hour business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 1055 square feet (98 square metres) and includes a conference centre. A fitness centre, a rooftop terrace, and spa services are also featured at the luxury Kempinski Nile Hotel Cairo. A train station pick-up service and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this Art Deco Cairo hotel.

  • 1 building
  • 191 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 1055 sq ft of conference space
  • 98 sq. m of conference space
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Kempinski Nile Hotel Cairo offers 191 accommodations with MP3 docking stations and DVD players. This individually decorated and furnished accommodation has separate dining areas. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and video game consoles. Espresso makers and minibars (stocked with some free items) are provided. Bathrooms include a combined bath/shower unit with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Cairo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and free newspapers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Kempinski The Spa has 4 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (USD 13 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:00 AM for a fee: USD 25 for adults and USD 12.50 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • Chocolate Lounge
  • Jazz Bar
  • Osmanly Restaurant
  • Rooftop Bar
  • The Blue Restaurant

Things to do

  • 2 spa tubs
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1,055 square foot of space)
  • Meeting rooms

Outdoors

  • On a river
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • High-pile carpet in room
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • DVD player
  • MP3 dock
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Nile Hotel Cairo

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 12.5 for children
  • Valet parking fee: USD 13 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Union Pay, Eurocard, debit cards and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

We should mention

  • In accordance with local laws, unmarried guests may be restricted from sharing rooms. Guests are obligated to provide proof of marriage, if requested by the property.
  • Pool access available from 7:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cairo Kempinski
Cairo Kempinski Hotel
Cairo Nile Hotel
Kempinski Hotel Nile
Kempinski Hotel Nile Cairo
Kempinski Nile
Kempinski Nile Cairo
Kempinski Nile Hotel
Kempinski Nile Hotel Cairo
Nile Kempinski
Kempinski Nile Cairo Cairo
Kempinski Nile Hotel Cairo Hotel
Kempinski Nile Hotel Cairo Cairo
Kempinski Nile Hotel Cairo Hotel Cairo

Frequently asked questions

What is the cancellation policy at Kempinski Nile Hotel Cairo?

Kempinski Nile Hotel Cairo offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Nile Hotel Cairo?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Kempinski Nile Hotel Cairo on 3 Mar 2025 start from AU$299.62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Kempinski Nile Hotel Cairo?

Yep, Kempinski Nile Hotel Cairo has valet parking for USD 13 per day. Onsite parking is limited.

Is there a spa on site at Kempinski Nile Hotel Cairo?

Yep, Kempinski The Spa is available for guests. It has 2 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Kempinski Nile Hotel Cairo have a pool?

Kempinski Nile Hotel Cairo has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 5:00 PM.

What luxury perks are available at Kempinski Nile Hotel Cairo?

Kempinski Nile Hotel Cairo features 2 hot tubs, an outdoor pool and 2 restaurants. All guestrooms come with Private jetted baths, premium bedding and 24-hour room service.

What makes Kempinski Nile Hotel Cairo a romantic place to stay?

A hot tub and couples spa treatments, as well as Jetted bath and premium bedding in the guestrooms, help set the scene for a romantic weekend at Kempinski Nile Hotel Cairo.

Is Kempinski Nile Hotel Cairo family-friendly?

You bet! With amenities such as supervised childcare and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Kempinski Nile Hotel Cairo is a hit with families.

Are there hot tubs in the rooms at Kempinski Nile Hotel Cairo?

No, but there are Jetted bath in the guestrooms.

Does Kempinski Nile Hotel Cairo serve breakfast?

Sure does, continental breakfast is available daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Kempinski Nile Hotel Cairo?

No, Kempinski Nile Hotel Cairo does not offer an airport shuttle service.

Is there a bar or restaurant at Kempinski Nile Hotel Cairo?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Nile Hotel Cairo?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Kempinski Nile Hotel Cairo?

No, pets and service animals are not allowed.

Kempinski Nile Hotel Cairo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 593 out of 1001 reviews
Rating 8 - Good. 250 out of 1001 reviews
Rating 6 - Okay. 91 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Cairo relatively
Quiet and beautiful over looking the Nile
Stayed 2 nights in Nov 2024

8/10 Good

Ibrahim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok
Stayed 1 night in Nov 2024

4/10 Poor

Kervin

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was very dirty, bathroom sink clogged.
Stayed 3 nights in Nov 2024

10/10 Excellent

KATHIRASEN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Trip
Staff are super friendly and helpful
Stayed 3 nights in Nov 2024

10/10 Excellent

KATHIRASEN

Stayed 3 nights in Nov 2024

10/10 Excellent

Issam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service is superb , staff are very friendly supportive and always smiling, I would like to register a mark of appreciation to the duty manager for his extended courtesy
Stayed 3 nights in Nov 2024

8/10 Good

Pippa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and helpful staff. Unfortunately pool and bar area are quite small and places to socialise with large group are limited which is not obvious from the available information on the hotel. I came with a big group and would’ve liked a place where we could all hang out so this was a limitation. Otherwise all was very good.
Stayed 4 nights in Oct 2024

10/10 Excellent

German

Travelled with family
Very well maintained
Stayed 4 nights in Oct 2024

6/10 Okay

Frederic

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Stayed 3 nights in Oct 2024

10/10 Excellent

Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and lovely accommodation.
Stayed 1 night in Oct 2024

8/10 Good

Jad

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is simply excellent. The rooms were impeccable, the staff were amazing and everything went perfectly. I highly recommend it.
Stayed 5 nights in Sep 2024

8/10 Good

rony

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice. Staff was friendly. It’s a good location so you can walk around however since Cairo traffic is a little crazy we just took Ubers from the hotel to where we needed to be since we were not going to risk crossing the streets. Overall the hotel was clean and comfortable. I would stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Marwan

Stayed 3 nights in Aug 2024

2/10 Terrible

Kristi

Stayed 2 nights in Sep 2023

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Tanecia, Sacramento

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here lacks soft skills, and customer service. Beware that when you pay for items at this hotel they will charge you twice and refuse to provide receipts at the time if purchase. The staff also lack in comprehening english words and lacks patience. It’s disgusting how the staff talk to you as if they know everything and then when you threaten to complain the front desk manager Muhammad Alie will threathen to contact the police to lie to say you refuse to pay for service. I trusted the staff with my card. Provided the staff with my card and told the transaction was approved only to be told later the card was never charged. l tried to show prroof of bank statements and viedo to show staff taking my card to back to pay for items. The manager lied to my face and then threatened to contact the police to say I shouted with him and refused to pay. I did not refuse to pay I simply was upset and demanded answerers to why staff was in the back with my credit card doing God knows what for five minutes and to bw told later I was never charged. I have receipts frim my credit card company along with video. The manager refused to review the video and receipts. I recorded the incident on my phone.
Stayed 1 night in Aug 2024

2/10 Terrible

Hashim Gafar M.

Travelled with family
Disliked: Cleanliness, staff & service, amenities
- bathroom finishing was not up to known kempinski standards - staff were not so helpful, e.g. after check in I had to wait one hour for my luggage to be delivered to my room , another example staff had to reach out after check out to bill me for 4 $ ( yes you're not mistaken, it's four USD) worth of peanuts, although I paid almost 700 USD for 3 nights
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities
Location is great!!
Stayed 1 night in Aug 2024

10/10 Excellent

Tharwat, Cairo

Liked: Cleanliness, staff & service, property conditions & facilities
I will back again
Stayed 1 night in Aug 2024

10/10 Excellent

Marshall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time during my stay at Kempinski Nile Hotel. The staff were awesome and communication was excellent. Back soon!
Stayed 6 nights in Aug 2024