2/10 Terrible
sheerin
25 Aug 2024
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager and house keepers behaved very badly, and rudely with me. The house keeper shut the door very badly upon me when they were cleaning my room. They wanted me to leave the room and when I left the room and asked them if I can take my phone charger and other stuff from inside the room. The house keeper closed the room very badly and angrily upon me. It seems she is paying for the room and has the full authority for my belongings and contents inside the room. I faced a very hard time today even though I got my room cleaned after two days. Besides, the manager too behaved very rudely with me and told me to check out tomorrow. Though I had the check out time till 12:00 pm in their notice. But, still the manager want me to check out by 11:00 am tomorrow. Besides, the manager said if I make any reservations online, he will not check me in with considering no refunds. Hence, I have to leave the place as early as possible because of no security here in Metro inn ( Ramada limited Calgary Northwest) hotel.
sheerin
Stayed 1 night in Aug 2024