Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Balcony view
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
The price is AU$888
includes taxes & fees
24 Jan - 25 Jan

Explore the area

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Ultramar Ferry Puerto Juárez
    ‪19 min walk‬
  • Las Palapas Park
    ‪5 min drive‬
  • Puerto Cancun Golf Course
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪28 min drive‬

Room options

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 112 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Honeymoon Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Golf and Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 49.6 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Ocean View Plunge Pool King

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Preferred Club Corner Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 69.4 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite Golf and Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 96 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Golf and Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Family Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 156.50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deal of the Day

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Cancun

A luxury stay in Cancun awaits you at Dreams Vista Cancun Golf & Spa Resort - All Inclusive. You'll be 3.1 km (1.9 mi) from Puerto Cancun Golf Course and 3.8 km (2.3 mi) from Puerto Cancun Marina Town Center. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The steakhouse, Vista Prime Asado, serves local and international cuisine and is open for dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, nightclub, free kids' club and gym. 8428 square feet (783 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Cancun property, you'll be 4.3 km (2.6 mi) from Plaza Las Americas and 4.7 km (2.9 mi) from El Meco Archaeological Site.

What's nearby

  • Ultramar Ferry Puerto Juárez - 19 min walk
  • Plaza Las Americas - 8 min drive
  • Puerto Cancun Marina Town Center - 9 min drive
  • Playa Tortugas - 14 min drive
  • La Isla Shopping Mall - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬20 min walk
  • ‪Coco Café - ‬1 min walk
  • ‪Puerto Santo - ‬20 min walk
  • ‪Blue Water Grill - ‬1 min walk
  • ‪World Café - ‬1 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness centre and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 8428 sq ft of conference space
  • 783 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down duvets and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino
  • Vista Prime Asado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Pro golf lessons
  • Rock climbing
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,428 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (196 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

What is the cancellation policy at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

As of 23 Jan 2025, prices found for a 1-night stay for 2 adults at Dreams Vista Cancun Golf & Spa Resort - All Inclusive on 24 Jan 2025 start from AU$888.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Yep, Dreams Vista Cancun Golf & Spa Resort - All Inclusive has free valet parking.

Are there any beaches close to Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

The closest beach to Dreams Vista Cancun Golf & Spa Resort - All Inclusive is Langosta Beach (4.5 km).

Is there a spa on site at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Dreams Vista Cancun Golf & Spa Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Dreams Vista Cancun Golf & Spa Resort - All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

Is Dreams Vista Cancun Golf & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Vista Cancun Golf & Spa Resort - All Inclusive is a hit with families.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

No, Dreams Vista Cancun Golf & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dogs are welcome at Dreams Vista Cancun Golf & Spa Resort - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

There is a golf course next to Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 551 out of 986 reviews" "
Rating 8 - Good. 221 out of 986 reviews" "
Rating 6 - Okay. 103 out of 986 reviews" "
Rating 4 - Poor. 51 out of 986 reviews" "
Rating 2 - Terrible. 60 out of 986 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

astrid gabriela

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Food was not good, not many options. Will not visit again

10/10 Excellent

SULEMAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Riya

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing vacation spot for family. Loved the location. Food was great! and so was the staff!! Keep up the good work.
Stayed 3 nights in Oct 2024

6/10 Okay

Joey Max

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The property is very nice. The rooms and the view are great. The taco stand was my only good experience with the food over there. The food at those restaurants was at time horrible, or just average. Again, that was my experience. So maybe I was there at a bad time. I hoping other people had better experience with the food.
Stayed 2 nights in Oct 2024

6/10 Okay

Deven B

Travelled with family
Did not like the service in the Asian Restaurant.
Stayed 3 nights in Oct 2024

10/10 Excellent

janele

Stayed 1 night in Sep 2024

6/10 Okay

Niurka Y

Travelled with family
Liked: Property conditions & facilities
Some staff were great!
Stayed 4 nights in Oct 2024

2/10 Terrible

SHANENA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Courtney

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice. Many food selection to choice from and staff were friendly and courteous.
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing. Staff constantly welcoming and warm. The plunge pool on the deck was a gamechanger.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tereza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort. Awesome restaurants. Super great staff, especially the entertainment team. Would return!
Stayed 7 nights in Sep 2024

10/10 Excellent

LaShonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dreams Vista was amazing! The quality of service was superb. I felt that the prices for the spa were very inflated but everything else was terrific! The food in every restaurant was pretty good although the buffet food could have been hotter but they do aim to please. I enjoyed the plunge pool in our room. I will definitely be back!
Stayed 2 nights in Sep 2024

10/10 Excellent

LUIS

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay looking forward for the next time!
Stayed 4 nights in Sep 2024

6/10 Okay

Abhishekharee

Travelled with partner
Liked: Cleanliness, staff & service
Property is great and most of the staff are very helpful, nice and kind. Staff around the front desk are engaging but seem only interested in upselling services from their in-house supplier (Amstar). Location is terrible - it takes a while to get out of the resort into the city, and the area around the main gate is pretty rough with nothing to do. The hotel itself has good ocean views but is next to a swamp, so the other side of your views isn't great. Also, the beach is very small, with half of it reserved for the preferred members. I'd suggest staying in the Hotel Zone instead.
Stayed 9 nights in Aug 2024

10/10 Excellent

Sandra

Stayed 4 nights in Sep 2024

6/10 Okay

Wynne

Liked: Cleanliness, staff & service
Stayed 7 nights in Sep 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was stunning, the food and the staff were all exceptional. Only complaint is the lack of ‘normal’ music, they only played what felt like elevator music throughout the day save for 1 day. This was a bit of a let down especially in the sports bar where you would want an atmosphere. Also do not be conned by the sales people on site, don’t let them waste your time for a voucher
Stayed 3 nights in Sep 2024

10/10 Excellent

AARTH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service from all staff.
Stayed 5 nights in Jun 2024

2/10 Terrible

Claire

Well…./ apparently for three days their air con had gone kaput. We arrived to the hotel and after they take our passport info etc, staff then say they will be moving us 45 mins away to another resort…… to their sister resort breathless. We were given no chance to choose our hotel a couple days prior. We made the most of the other hotel but we had hoped to stay at dreams
Stayed 7 nights in Sep 2024

2/10 Terrible

Christopher Ronald

Disliked: Cleanliness, property conditions & facilities
I Didn’t get To Stay here they moved us to dreams sapphire because of no Ac and down graded our room after we paid for a preferred club honeymoon suite king bed we called and nobody would help us that is our first and last time Going With hyatt!
Stayed 7 nights in Sep 2024

2/10 Terrible

Aurora

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Upon my arrival, I was told that I was not able to stay there because the AC unit throughout the facility was not functioning. They sent me to a different hotel. I didn’t get a choice. I was so discouraged because photos online do not show the real reality. The facility is a lot smaller compared to pictures. I noticed the water kids waterpark is in poor conditions. There was mold between the walls. I was able to eat before I was obligated to leave. I went to the taco shop and their tacos were flavorless and meat was cold. I was very discouraged . I am glad I ended up staying at a different hotel which was way better than this one.
Stayed 4 nights in Sep 2024

4/10 Poor

Tinisha

Travelled with group
Disliked: Staff & service, property conditions & facilities
Issues with staff and manager resolving AC power outages during stay. Was not compensated properly.
Stayed 4 nights in Sep 2024

2/10 Terrible

Suresh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have good experience. It was a hotel scam. I reserved the preferred club master suite so my pregnant wife and 2 years old can enjoy the 3 nights and 4 days vacation. The AC wasn’t working and my kid was not feeling well due to the humidity. My wife was not relaxed at all as we were constantly thinking for how to cool ourselves. We had vip Checkin due to the preferred members but while we had to report the AC we had to go to the lobby and follow the queue. We were transferred to another hotel and that was not fair process. I spent a lot to get that experience of master suite double balcony ocean facing plung pool. And we were moved to dreams sands where nothing matched. The hotel we got moved to didn’t have balcony at all which was the primary reason I took preferred club master suite for. I was moved to 400sq foot box room from 1200sq foot room. Plan to spend luxury time with family turned into how to survive next remaining days. There was no honest conversation to let us know since we were downgraded in our plan they were sorry about the experience or any comp provided. In total it was the worst experience I could imagine for family vacation. I hope no one gets same experience.
Stayed 3 nights in Sep 2024

2/10 Terrible

xiangdi

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of the inconvenient communication, we lost some money.Missed time.
Stayed 6 nights in Aug 2024