Dreams Vista Cancun Golf & Spa Resort - All Inclusive

4.5 star property
Luxury property on the beach, with 2 outdoor pools
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Beach/ocean view
Exterior
Private beach, white sand, sun-loungers, beach umbrellas
Private beach, white sand, sun-loungers, beach umbrellas
Balcony view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • On private beach
  • Breakfast included
The price is AU$848
includes taxes & fees
7 Jan - 8 Jan 2025

Explore the area

Map
Lote I-03 Manzana 12 Supermanzana 84, Cancun, QROO, 77520
  • Ultramar Ferry Puerto Juárez
    19 min walk
  • Gran Puerto Pier
    3 min drive
  • Benito Juarez Municipal Building
    8 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    28 min drive

Room options

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 112 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Honeymoon Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Private indoor hot tub
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 56 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe Golf and Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

Preferred Club Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Ocean View Plunge Pool 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 49.6 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Preferred Club Deluxe Ocean View Plunge Pool King

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 48 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Deluxe Family Suite Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Preferred Club Corner Suite Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
Smart TV
  • 69.4 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Family Suite Golf and Ocean View

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 89 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Preferred Club Deluxe Family Suite Ocean View Plunge Pool

Highlights

Furnished balcony or patio
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Free minibar items
  • 96 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Deluxe Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Deluxe Golf and Ocean View King

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Family Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private plunge pool
Air conditioning
Connecting rooms available
Club Lounge
  • 156.50 sq m
  • Sea view
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 2 Queen Beds

Deluxe Ocean View 2 Queens

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Deal of the Day

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
Smart TV
Hypo-allergenic bedding
  • 44.50 sq m
  • Sea view
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Cancun

A luxury stay in Cancun awaits you at Dreams Vista Cancun Golf & Spa Resort - All Inclusive. You'll be 3.1 km (1.9 mi) from Puerto Cancun Golf Course and 3.8 km (2.3 mi) from Puerto Cancun Marina Town Center. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a private beach. .A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps and aromatherapy. The steakhouse, Vista Prime Asado, serves local and international cuisine and is open for dinner. With 2 poolside bars and 5 lounge bars to choose from, you can enjoy a drink at the property. Enjoy the free water park, nightclub, free kids' club and gym. 8428 square feet (783 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre and coworking space. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free valet parking. .With a stay at this 4.5-property class Cancun property, you'll be 4.3 km (2.6 mi) from Plaza Las Americas and 4.7 km (2.9 mi) from El Meco Archaeological Site.

What's nearby

  • Ultramar Ferry Puerto Juárez - 19 min walk
  • Plaza Las Americas - 8 min drive
  • Puerto Cancun Marina Town Center - 9 min drive
  • Las Plazas Outlet Cancun - 10 min drive
  • La Isla Shopping Mall - 19 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 28 min drive

Restaurants

  • ‪El Mero Mero - ‬20 min walk
  • ‪Coco Café - ‬1 min walk
  • ‪Puerto Santo - ‬20 min walk
  • ‪Blue Water Grill - ‬1 min walk
  • ‪World Café - ‬1 min walk

About this property

Dreams Vista Cancun Golf & Spa Resort - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Vista Cancun Golf & Spa Resort - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Bring your whole family to Dreams Vista Cancun Golf & Spa Resort - All Inclusive for summer fun including 2 outdoor swimming pools, a complimentary water park and a complimentary children's club.

Free breakfast is available daily. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a children's pool, a fitness centre and a rooftop terrace. Free valet parking is available.

This 4.5-star Cancun property is smoke free.

  • 1 building
  • 416 guestrooms or units
  • 16 levels
  • 6 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • Conference rooms
  • 8428 sq ft of conference space
  • 783 sq. m of conference space
  • Built in 2019
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club (free)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar on the beach
Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers 416 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to furnished balconies or patios. Select Comfort beds feature down duvets and premium bedding. 48-inch Smart televisions come with cable channels and Netflix. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 7 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 poolside bars
  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Bluewater Grill
  • Himitsu
  • Mi Lucrecia
  • Portofino
  • Vista Prime Asado

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Games
  • Golf driving range
  • Gym
  • Kayaking
  • Nightclub
  • Optional golf privileges
  • Pro golf lessons
  • Rock climbing
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Waterslide
  • Wine tasting room

Family friendly

  • 2 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free cot
  • Free water park access
  • In-room babysitting
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (8,428 square foot of space)
  • Coworking space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On a private beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (196 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (90 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 48-inch smart TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site
Long-term renters welcome
Safety features at this property include outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Parties and events (including family gatherings, birthday parties and weddings) are allowed on site. Long-term renters welcome. For guests' safety, the property includes a smoke detector and outdoor lighting in all accommodation.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sunscape Star Cancun All Inclusive All-inclusive property
Sunscape Star All Inclusive All-inclusive property
Sunscape Star All Inclusive
Sunscape Star Inclusive inclu

Frequently asked questions

What is the cancellation policy at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Dreams Vista Cancun Golf & Spa Resort - All Inclusive on 7 Jan 2025 start from AU$848.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Yep, Dreams Vista Cancun Golf & Spa Resort - All Inclusive has free valet parking.

Are there any beaches close to Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

The closest beach to Dreams Vista Cancun Golf & Spa Resort - All Inclusive is Langosta Beach (4.5 km).

Is there a spa on site at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

There's no onsite spa, but this property does offer services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a pool?

Yep, and guests recommend it! Dreams Vista Cancun Golf & Spa Resort - All Inclusive has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 8:00 AM to 8:00 PM.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dreams Vista Cancun Golf & Spa Resort - All Inclusive features a private beach, 2 poolside bars and 2 outdoor pools. All guestrooms come with Select Comfort beds, premium bedding and 24-hour room service.

What makes Dreams Vista Cancun Golf & Spa Resort - All Inclusive a romantic place to stay?

Couples spa treatments and ocean-view dining, as well as rainfall showerheads and comfy beds in the guestrooms, help set the scene for a romantic weekend at Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

Is Dreams Vista Cancun Golf & Spa Resort - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Vista Cancun Golf & Spa Resort - All Inclusive is a hit with families.

Does Dreams Vista Cancun Golf & Spa Resort - All Inclusive serve breakfast?

Yeah, free buffet breakfast is on offer daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

No, Dreams Vista Cancun Golf & Spa Resort - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Relax with a coldie at the 2 poolside bars or 5 lounge bars, and grab a meal at the onsite restaurant that serves local and international cuisine.

What time are check-in & check-out at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

Dogs are welcome at Dreams Vista Cancun Golf & Spa Resort - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Is there a golf course on site at Dreams Vista Cancun Golf & Spa Resort - All Inclusive?

There is a golf course next to Dreams Vista Cancun Golf & Spa Resort - All Inclusive.

Dreams Vista Cancun Golf & Spa Resort - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 533 out of 959 reviews" "
Rating 8 - Good. 219 out of 959 reviews" "
Rating 6 - Okay. 99 out of 959 reviews" "
Rating 4 - Poor. 50 out of 959 reviews" "
Rating 2 - Terrible. 58 out of 959 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Suresh

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have good experience. It was a hotel scam. I reserved the preferred club master suite so my pregnant wife and 2 years old can enjoy the 3 nights and 4 days vacation. The AC wasn’t working and my kid was not feeling well due to the humidity. My wife was not relaxed at all as we were constantly thinking for how to cool ourselves. We had vip Checkin due to the preferred members but while we had to report the AC we had to go to the lobby and follow the queue. We were transferred to another hotel and that was not fair process. I spent a lot to get that experience of master suite double balcony ocean facing plung pool. And we were moved to dreams sands where nothing matched. The hotel we got moved to didn’t have balcony at all which was the primary reason I took preferred club master suite for. I was moved to 400sq foot box room from 1200sq foot room. Plan to spend luxury time with family turned into how to survive next remaining days. There was no honest conversation to let us know since we were downgraded in our plan they were sorry about the experience or any comp provided. In total it was the worst experience I could imagine for family vacation. I hope no one gets same experience.
Stayed 3 nights in Sep 2024

2/10 Terrible

xiangdi

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of the inconvenient communication, we lost some money.Missed time.
Stayed 6 nights in Aug 2024

8/10 Good

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

bing

Disliked: Cleanliness, staff & service, property conditions & facilities
All bad. The air conditioner is broken, they do nothing.
Stayed 4 nights in Sep 2024

4/10 Poor

Behar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
It’s was ok, until the Ac Brooke and we have to go back and forth while the front desk stuff was getting aggravated with us and how we were here for our anniversary and it got ruined because of the ongoing issue
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Carolyn M, Toronto

Liked: Staff & service
Stayed 7 nights in Sep 2024

10/10 Excellent

Shayanansy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Baleigh

Stayed 3 nights in Aug 2024

10/10 Excellent

Maria Clara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second year consecutive coming to Dreams Vista and once again we had an AMAZING experience. We have to be specially thankful to Jorge, Dania and Kendor at the beach/pool area who were so nice and provided incredible service! Esteban was also unbelievable!!! We has our chef at Himitsu during the Teppanyaki table experience and he was so nice and funny! Carlo’s, at the Desires sports bar was also very nice and welcoming! Excellent service!
Stayed 6 nights in Sep 2024

4/10 Poor

Hilario

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
I will not come back or not recommending at all. Food is terrible and not much choices. The same food everyday. Service is no good, special mention, Lucrecia Restaurant. Worst food i ever tested and air conditioning is was not working
Stayed 6 nights in Sep 2024

4/10 Poor

Jessenia

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
horrible arrival time, no early check in. no call when room was ready we had to go and ask. room had no function air condition. had to complain about 4 times before getting a new room, that only had cold water. 90min meeting for preffered signup turned into 3 hours then they get mad when you dont sign up. Wendy was the only employee who listned to our concers. as far as restaurants waiters were also great, that was prob the best part of the hotel. dont waste your time and money here.
Stayed 3 nights in Aug 2024

8/10 Good

Juan David Soto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 5 nights in Aug 2024

10/10 Excellent

Mario Alberto Salazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, very clean and the staff is amazing
Stayed 3 nights in Aug 2024

4/10 Poor

iris

Stayed 4 nights in Sep 2024

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This property is not friendly towards foreigners. Additionally, I received a facial at the spa, and the technician gave me Covid. Unfortunately, I spent the last day of my trip sick in bed with Covid. Lastly, I felt that the locals did not pay the same rate to stay at the resort. I will not be returning
Stayed 4 nights in Sep 2024

6/10 Okay

Roderick

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was not worth the money we paid. We upgraded to VIP and premiere thinking we were going to get extra care or extra incentives but didn’t get anything close to it except for being able to use the adult pool on the rooftop and restaurant. The hotel itself is nice and clean but staff was not very friendly. Some were nice and helpful, most were rude and didn’t want to help us at all with anything. I’m not sure if it’s because the hotel was understaffed but def didn’t receive the best care or service. I called front desk for 3 days straight regarding our AC not working in the room and it never got fixed or resolved. Didn’t offer to change our room either. Most dining closed early and certain days it was not open at all. Not enough area to just hang out if you’re in a big group. No dessert or coffee shops like other resorts. They only have room service after a certain time. My husband and I went to eat at the buffet for breakfast but they turned us away to change our shoes and clothing. I asked why and they said they are trying to change the dress code. We were wearing sandals, shorts and tank tops. But I brought up the fact that almost everyone in the buffet had on sandals, bathing suits, shorts etc and they didn’t have an issue with it. I brought it up to the manager and they didn’t seem to care or even apologized. I highly recommend staying elsewhere and don’t waste your money on this place.
Stayed 4 nights in Sep 2024

10/10 Excellent

Lakesha

Liked: Cleanliness, amenities
The service was Great!
Stayed 3 nights in Sep 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they let me check in early, the amenities was abundant there was plenty of food and drinks. I got a little confused with the elevators but they have a map. The only complaint I have is that I used the app for room service and never received my order. I was told my other people staying there that it was best to call in.
Stayed 3 nights in Sep 2024

10/10 Excellent

Elba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stayed here, the staff were all super friendly and attentive. Really enjoyed the evening events, every night was something different.
Stayed 3 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kid friendly. Staff was very attentive and friendly.
Stayed 4 nights in Sep 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Elvira

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for a wedding and everything was perfect. Service was excellent!
Stayed 4 nights in Aug 2024

10/10 Excellent

Tito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Aug 2024

6/10 Okay

Heraa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024