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Queen Victoria Hotel & Manor House by NEWMARK

5.0 star property
Luxury Cape Town hotel in Victoria and Alfred Waterfront with a full-service spa
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Queen Victoria Hotel & Manor House by NEWMARK

View from room
View from property
Terrace/patio
Pool
Lobby

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service
The price is AU$667
includes taxes & fees
14 Dec - 15 Dec

Explore the area

Map
Portswood Close Portswood Ridge, Victoria & Alfred Waterfront, Cape Town, Western Cape, 8001
  • Two Oceans Aquarium
    4 min walk
  • Zeitz Museum of Contemporary Art Africa
    7 min walk
  • Greenpoint Market
    15 min walk
  • Cape Town (CPT-Cape Town Intl.)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
HDTV
Blackout curtains
Premium bedding
Separate bath and shower
  • 45 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Victoria and Alfred Hotel by NEWMARK

Pool
Spa
Parking included
Free WiFi
4.6 out of 5, Wonderful, (1016)
The price is AU$666
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Victoria and Alfred Hotel by NEWMARK

About the area

Cape Town

A luxury stay in the heart of Cape Town awaits you at Queen Victoria Hotel & Manor House by NEWMARK. Within a 20-minute stroll, you'll find popular places like Cape Town Stadium and Cape Town International Convention Centre. Highlights at this Victorian hotel include a full-service spa, a restaurant and free valet parking. .A day of pampering can include massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Dash, is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the gym, sauna and pool loungers as well as access to free bike hire. Business travellers can take advantage of a business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of an airport shuttle. .Attractions within a 30-minute walk of this 5-property class Victoria and Alfred Waterfront hotel include Cape Town Cruise Terminal and Long Street.

What's nearby

  • Two Oceans Aquarium - 4 min walk - 0.4 km
  • Cape Town Stadium - 16 min walk - 1.4 km
  • Cape Town International Convention Centre - 19 min walk - 1.6 km
  • Long Street - 3 min drive - 2.4 km
  • Cape Town Cruise Terminal - 3 min drive - 2.3 km

Getting around

  • Cape Town Station - 7 min drive
  • Observatory Station - 8 min drive
  • Cape Town (CPT-Cape Town Intl.) - 21 min drive

Restaurants

  • ‪V & A Waterfront - ‬3 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Ocean Basket - ‬3 min walk
  • ‪Life Grand Café - ‬2 min walk
  • ‪Cooked - ‬3 min walk

About this property

Queen Victoria Hotel & Manor House by NEWMARK

Luxury Cape Town hotel in Victoria and Alfred Waterfront with a full-service spa
Queen Victoria Hotel & Manor House by NEWMARK offers its guests a full-service spa, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and limo/town car service. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Queen Victoria Hotel & Manor House by NEWMARK. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee. Free self parking and valet parking are available.

This Victorian Cape Town hotel is smoke free.

  • 1 building
  • 35 guestrooms or units
  • 3 levels
  • Built in 2011
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Queen Victoria Hotel & Manor House by NEWMARK offers 35 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch LCD televisions come with satellite channels. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: ZAR 385 for adults and ZAR 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Dash

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • At least 80% of food locally-sourced
  • Built in 2011
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Queen Victoria Hotel & Manor House by NEWMARK

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately ZAR 385.00 for adults and from ZAR 200 for children
  • Airport shuttle fee: ZAR 900 per person (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Queen Hotel Victoria
Queen Victoria Hotel
Victoria Queen Hotel
Queen Victoria Hotel Cape Town, South Africa
Queen Victoria Hotel Cape Town
Queen Victoria Cape Town
Queen Victoria Hotel Manor House Cape Town
Queen Victoria Hotel Manor House
Queen Victoria Manor House Cape Town
Queen Victoria Manor House
Queen Victoria Hotel
Queen Victoria Hotel Manor House by NEWMARK
Queen Victoria Hotel & Manor House by NEWMARK Hotel
Queen Victoria Hotel & Manor House by NEWMARK Cape Town
Queen Victoria Hotel & Manor House by NEWMARK Hotel Cape Town

Frequently asked questions

What is the cancellation policy at Queen Victoria Hotel & Manor House by NEWMARK?

Queen Victoria Hotel & Manor House by NEWMARK offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Queen Victoria Hotel & Manor House by NEWMARK?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Queen Victoria Hotel & Manor House by NEWMARK on 14 Dec 2024 start from AU$666.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Queen Victoria Hotel & Manor House by NEWMARK?

Yep, Queen Victoria Hotel & Manor House by NEWMARK has a free self car park and free valet parking.

Are there any beaches close to Queen Victoria Hotel & Manor House by NEWMARK?

The closest beach to Queen Victoria Hotel & Manor House by NEWMARK is Camps Bay Beach (6.1 km).

Is there a spa on site at Queen Victoria Hotel & Manor House by NEWMARK?

Yep, there is an onsite spa at Queen Victoria Hotel & Manor House by NEWMARK. You'll enjoy heaps of services like body wraps, body scrubs and facials.

What makes Queen Victoria Hotel & Manor House by NEWMARK a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Queen Victoria Hotel & Manor House by NEWMARK.

Is Queen Victoria Hotel & Manor House by NEWMARK family-friendly?

You bet! With amenities such as children's meals, babysitting services and laundry facilities, it's no surprise that Queen Victoria Hotel & Manor House by NEWMARK is a hit with families.

Are there hot tubs in the rooms at Queen Victoria Hotel & Manor House by NEWMARK?

No, but there are deep-soaking baths in the guestrooms.

Does Queen Victoria Hotel & Manor House by NEWMARK serve breakfast?

Yep, buffet breakfast is offered daily from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Queen Victoria Hotel & Manor House by NEWMARK?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Queen Victoria Hotel & Manor House by NEWMARK?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Queen Victoria Hotel & Manor House by NEWMARK?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Queen Victoria Hotel & Manor House by NEWMARK?

No, pets and service animals are not allowed.

Queen Victoria Hotel & Manor House by NEWMARK Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 401 reviews" "
Rating 8 - Good. 73 out of 401 reviews" "
Rating 6 - Okay. 13 out of 401 reviews" "
Rating 4 - Poor. 4 out of 401 reviews" "
Rating 2 - Terrible. 4 out of 401 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Small quiet hotel. Perfect location and all the staff were excellent. They could not have been more helpful. Highly recommended hotel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We especially enjoyed the intimate boutique ambiance of the Manor House. Undoubtedly, our most cherished memories include the exceptional service rendered daily by its staff to accommodate our desires.
Stayed 11 nights in Jul 2024

10/10 Excellent

Leon

Stayed 1 night in May 2024

10/10 Excellent

Clemente, La Habra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Excellent location.
Stayed 2 nights in May 2024

8/10 Good

Zhi

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff in a great location
Stayed 5 nights in Mar 2024

10/10 Excellent

Kuljinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon Garden Route
First stop en route up the garden route for our honeymoon and couldn’t have got off to a better start. The hotel itself is amazing very modern with all the amenities you could ask for. The staff were very attentive and friendly can not speak highly enough of all involved with the hotel. The breakfast as well was amazing and set us up perfectly every morning for the rest of the day
Stayed 3 nights in Feb 2024

10/10 Excellent

A J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for waterfront. Lovely pool garden, room large with oversize bathroom
Stayed 1 night in Feb 2024

8/10 Good

Linda

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was well equipped so comfortable and clean, its proximity to the main road meant it was very noisy in our room and the swimming pool, the staff were very friendly and so helpful although there weren’t enough staff for breakfast service and at the bar early evening
Stayed 3 nights in Jan 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed a four night stay at the hotel. This is our second visit - location brilliant in an historic area of the waterfront. Staff very helpful, facilities exceptional with a beautiful pool area and fabulous spa ! Will go again!
Stayed 4 nights in Jan 2024

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was in fabulous condition and the staff were extremely friendly. Despite Cape Town being a somewhat dangerous destination at the moment, I felt very safe and taken care of at the hotel, given proper guidance on activities and how to enjoy the surrounding area. I would definitely return to stay again!
Stayed 5 nights in Jan 2024

10/10 Excellent

Salvo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay
Stayed 1 night in Jan 2024

6/10 Okay

stuart, Hindhead

Liked: Cleanliness, amenities
Stayed 3 nights in Jan 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing from check-in to check-out…. The staff and property are perfection…. Breakfast and room service was delicious
Stayed 1 night in Dec 2023

10/10 Excellent

ROGERS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel near the ‘Waterfront’.
Extremely attentive and professional staff, good location for the Waterfront.
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
This hotel has seen better times...
First, I will say that the hotel is located at the center of the V&A Waterfront district only steps away from restaurants and the mall. It is very convenient with great dining options just around the corner. The staff is very friendly and goes out of their way to make your stay very comfortable. However, the hotel rooms could use some renovations and refresh. The walls in our bathroom (toilet area) were bubbling out showing previous water damage which has not been fixed. There were signs of black mold on the crown molding in the shower and the shower floor had some red markings. Additionally, the bathroom vanity was damaged and the sink was draining very slowly. This is rather unacceptable for a hotel rated as 5-stars with nightly rates over $400 per night, It seems the upkeep of the hotel is not the priority for the owner which is a shame as it looks like this hotel was very nice in the past.
Stayed 1 night in Dec 2023

10/10 Excellent

Boris

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent
Stayed 2 nights in Dec 2023

8/10 Good

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Monique

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked a premium and bigger room and they gave us the smallest room of the hotel. After complaining they changed but still not under the same category we booked. Other than that the hotel is excellent and very well located.
Stayed 7 nights in Nov 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room and very helpful staff
Stayed 8 nights in Nov 2023

10/10 Excellent

Nigel, San Clemente

Stayed 1 night in Oct 2023

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch hotel in a great location. The V&A Waterfront provides a very safe walkable area with lots of shops, restaurants and entertainment options (boat trips, tours). The hotel staff at Queen Victoria is top notch in all respects- courtesy, helpfulness and desire to do anything they can to make your stay in the city/country as good as possible.

10/10 Excellent

Bobawo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 3 nights in Sep 2023

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023