Hyatt Carmel Highlands

4.0 star property
Resort in Carmel with full-service spa and free valet parking
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Carmel Highlands

Beach nearby
Front of property - evening/night
Bar (on property)
Outdoor pool, pool loungers
Fireplace

Reviews

8.4 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Breakfast available
  • Hot tub
  • Spa
The price is AU$643
includes taxes & fees
5 Jan - 6 Jan 2025

Explore the area

Map
120 Highland Dr, Carmel, CA, 93923
  • Point Lobos State Natural Reserve
    10 min walk
  • Point Lobos Ranch
    15 min walk
  • Hidden Beach
    24 min drive
  • Monterey, CA (MRY-Monterey Peninsula)
    15 min drive

Room options

Suite (POINTLOBOS)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 79 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (HIGHLANDS)

Highlights

Furnished balcony or patio
Individually furnished
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Garden View

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Suite (California)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 42 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Ocean View

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Townhome, 1 King Bed with Sofa bed, Ocean View

Highlights

Separate dining area
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Big Sur)

Highlights

Furnished balcony or patio
Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
  • 56 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite (Sunset)

Highlights

Individually furnished
Fireplace
Air conditioning
Heating
Free cots/infant beds
Full-sized fridge/freezer
Flat-screen TV
Clothes dryer
  • 51 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Carmel

At Hyatt Carmel Highlands you'll be within a 20-minute stroll of Point Lobos State Natural Reserve and Point Lobos Ranch. Highlights at this resort include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Pacific's Edge, is open for breakfast and lunch. For a drink, you can stop by the resort's own lounge bar. Enjoy the gym, Hot tub and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free valet parking. .Attractions within a 15-minute drive of this Carmel resort include Monterey Bay and Carmel Beach.

What's nearby

  • Point Lobos State Natural Reserve - 10 min walk
  • Monastery Beach - 3 min drive
  • Carmel Mission Basilica - 8 min drive
  • Carmel Plaza - 9 min drive
  • Carmel Beach - 9 min drive

Getting around

  • Monterey Station - 20 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 15 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Bagel Bakery - ‬7 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪Crossroads BBQ - ‬6 min drive

About this property

Hyatt Carmel Highlands

Resort in Carmel with full-service spa and free valet parking
Hyatt Carmel Highlands offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the business-friendly Hyatt Carmel Highlands. Self parking and valet parking are free.

This Carmel resort is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Carmel Highlands offers 142 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and DVD players. Each accommodation is individually furnished. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels and pay-per-view films. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers.

This Carmel resort provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and an iron/ironing board.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages and Swedish massages.

Languages

Dutch, English, Filipino, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • Free cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • DVD player
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 24 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.

Property is also known as

Carmel Highlands
Carmel Highlands Hyatt
Carmel Hyatt
Carmel Hyatt Highlands
Hyatt Carmel
Hyatt Carmel Highlands Overlooking Big Sur Coast Hotel
Hyatt Highlands
Hyatt Highlands Carmel
Hyatt Highlands Hotel
Hyatt Highlands Hotel Carmel
Carmel Highland Inn
Highlands Hotel Hyatt Carmel
Hyatt Carmel Highlands Hotel Carmel
Hyatt Carmel Highlands Hotel
Hyatt Highlands Overlooking Big Sur Coast Hotel
Hyatt Carmel Highlands Overlooking Big Sur Coast Resort
Hyatt Highlands Overlooking Big Sur Coast
Hyatt Highlands Overlooking Big Sur Coast Resort
Hyatt Carmel Highlands

Frequently asked questions

What is the cancellation policy at Hyatt Carmel Highlands?

Hyatt Carmel Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Carmel Highlands?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on 5 Jan 2025 start from AU$589.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Carmel Highlands?

Yep, Hyatt Carmel Highlands has a free self car park and free valet parking.

Are there any beaches close to Hyatt Carmel Highlands?

The closest beach to Hyatt Carmel Highlands is Carmel Beach (6 km).

Is there a spa on site at Hyatt Carmel Highlands?

Yep, there is an onsite spa at Hyatt Carmel Highlands. You'll enjoy services like deep-tissue massages.

Does Hyatt Carmel Highlands have a pool?

Hyatt Carmel Highlands has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The swimming pool will be unavailable from October 28 2024 to January 31 2025 (dates subject to change). The property will be renovating the swimming pool from July 24 2024 until April 30 2025 (completion date subject to change).

What makes Hyatt Carmel Highlands a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hyatt Carmel Highlands.

Is Hyatt Carmel Highlands family-friendly?

You bet! With amenities such as laundry facilities and a BBQ, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Carmel Highlands is a hit with families.

Does Hyatt Carmel Highlands serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Carmel Highlands?

No, Hyatt Carmel Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Carmel Highlands?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch. The property will be renovating its dining venue from July 24 2024 until April 30 2025 (completion date subject to change).

What time are check-in & check-out at Hyatt Carmel Highlands?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hyatt Carmel Highlands?

No, only service animals are allowed.

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 732 reviews" "
Rating 8 - Good. 152 out of 732 reviews" "
Rating 6 - Okay. 96 out of 732 reviews" "
Rating 4 - Poor. 53 out of 732 reviews" "
Rating 2 - Terrible. 29 out of 732 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Karen

Disliked: Staff & service, property conditions & facilities
Not worth the price
Although check-in is at 4:00, our room wasn't ready until 4:15. We arrived at 3:00, so we had a drink at the bar after a long day's drive. Once checked in, we had to schlepp our luggage up multiple sets of outside steps to get to our room. Inside the room, the bathroom is small, with a small shower, but it had two sinks pretty close together. The cabinet was rather beat up and looked like it was the original cabinetry. There was only one lamp in the large living area, and a HUGE spa taking up about a quarter of the space in the room. On one day of our stay, I went to find ice, which someone from the front desk area had to go get for me. She advised they could bring it to me in the future. The next day upon our return to the hotel, we stopped by the front desk and asked them to please deliver a bucket of ice to our room. Twenty-five minutes later, I went in search of the ice. The woman who had gotten our ice the day before was surprised to learn that we had put in a request face-to-face with someone at the front desk. She hadn't gotten any message, and one of the men who had been standing there when we talked to his partner (who was no longer there) just stood there silently, not volunteering that we had in fact stopped by. The only thing good about this experience was the view from our room. However, we will NEVER stay here at this overpriced hotel again!
Stayed 3 nights in Sep 2024

10/10 Excellent

Eunjae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is beautiful resort in Carmel.
Stayed 2 nights in May 2024

4/10 Poor

Cibelly

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ying

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the view! I wish we had known about the amount of stairs up to our car. That was difficult for us, especially with luggage. Such a gorgeous property- our stay overall was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kirstie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was phenomenal. We just recently got engaged and this was a trip to celebrate. We also brought our young daughter and the staff were so quick to cater to our needs with her. The property is beautiful and our stay was perfect. Thank you for an incredible experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in Carmel Highlands. A bit pricey for age but location, views, and staff overcame that objection quickly.
Stayed 2 nights in Aug 2024

4/10 Poor

Matthew

Stayed 1 night in Aug 2024

6/10 Okay

Oksana

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff in the checkin and front desk are not informative and are not willing to help.
Stayed 4 nights in Aug 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel. Service was excellent. Views are amazing. Try to stay on the top floor as the middle and lower levels can get noisy.
Stayed 3 nights in Aug 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

david

Liked: Staff & service
Disliked: Property conditions & facilities
Out dated
Property is very out-dated. Stuck in the 70’s. Pool was out of service. If you’re older, be aware of the number steps to get around.
Stayed 2 nights in Aug 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Our room wasn’t ready by check-in time, and when it was we had to stand in a long line again just to get our room keys. Also, for such an expensive hotel I’d expect a cup of coffee to be complimentary, not over $6
Stayed 1 night in Aug 2024

8/10 Good

Hong

Travelled with family
Liked: Cleanliness
The pool is closed. This information was posted on the website. But we booked through Expedia, we were not aware of this information. When I called hotel to confirm the booking, they didn’t tell us either.
Stayed 2 nights in Aug 2024

8/10 Good

William

Nice room and view. A lot of steps for a guy with a cane.
Stayed 2 nights in Aug 2024

6/10 Okay

Rosa

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The property had spectacular views! The dining experience was average and wasn't fully open on the days we booked our stay (wish we had known that before booking). They only open Wednesday through Sunday so all guests on Monday and Tuesday really don't get the same dinner menu which is actually why we booked our stay here. The room was not what we were expecting, but comfortable nonetheless. The pool and firepit by our room were also closed so our room's view made up for all the minor disappointments. I would stay here again, but would call before booking to make sure I am getting all the amenities we are paying for. Grateful the staff was friendly and inviting!
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife had a great time here
Stayed 1 night in Aug 2024

4/10 Poor

Sukhpreet

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The rooms are old and not cleaned.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lezhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Jinglong

Stayed 1 night in Jul 2024

10/10 Excellent

Valeriu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

HELEN

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Brenda, Big Bear City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing and beautiful hotel I’ve been to thus far. I had an ocean view room and it was absolutely breathtaking! The food at the restaurant was insanely delicious! So much so that we ended up eating there for breakfast as well! Not to mention extremely polite and helpful staff. Highly recommend!!
Stayed 2 nights in Jul 2024