Hotel Casa San Agustin

4.5 star property
Colonial Cartagena hotel in Cartagena Walled City with a full-service spa
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Casa San Agustin

32-inch flat-screen TV with premium TV channels, TV, DVD player
Outdoor pool, pool loungers
Property amenity
Frette Italian sheets, premium bedding, pillow-top beds, free minibar
Free daily cooked-to-order breakfast

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Breakfast included
  • Spa
  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Laundry
    Laundry
The price is AU$788
includes taxes & fees
17 Nov - 18 Nov

Explore the area

Map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Clock Tower
    3 min walk
  • Cartagena Cathedral
    4 min walk
  • Plaza Santo Domingo
    4 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    19 min drive

Room options

Deluxe Room

Highlights

Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Pillow-top bed
Premium bedding
Blackout curtains
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Prestige)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 170 sq m
  • Sleeps 4
  • 2 King Beds

Premium Suite

Highlights

Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Suite (del Virrey)

Highlights

Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
  • 184 sq m
  • Sleeps 4
  • 2 King Beds

Junior Suite

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Free minibar items
Flat-screen TV
Pillow menu
Ceiling fan
Pillow-top bed
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cartagena

A luxury stay in the heart of Cartagena awaits you at Hotel Casa San Agustin, a recipient of the prestigious Conde Nast Gold List award in 2020. Within just a 10-minute stroll, you'll find popular attractions like Clock Tower and Walls of Cartagena. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Aurum Spa can include massages, facials and mani/pedis. The fine-dining restaurant, Alma, serves Latin American cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, steam room and pool loungers as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free cooked-to-order breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Within a 30-minute walk of this 4.5-property class Cartagena Walled City hotel, attractions include Cartagena de Indias Convention Center and Bocagrande Beach.

What's nearby

  • Clock Tower - 3 min walk
  • Walls of Cartagena - 5 min walk
  • Cartagena de Indias Convention Center - 9 min walk
  • San Felipe de Barajas Castle - 2 min drive
  • Bocagrande Beach - 12 min drive

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive

Restaurants

  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪San Valentín Restaurante - Bar - ‬2 min walk
  • ‪Amaretto - ‬2 min walk
  • ‪Buena Vida - ‬1 min walk

About this property

Hotel Casa San Agustin

Colonial Cartagena hotel in Cartagena Walled City with a full-service spa
Hotel Casa San Agustin offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Casa San Agustin. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Casa San Agustin offers 30 accommodations with iPod docking stations and DVD players. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms feature free minibar items and laptop-compatible safes. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily
  • Spa tub

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 290000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 110000 per vehicle (return)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 290000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa San Agustin
Casa San Agustin Cartagena
Casa San Agustin Hotel
Hotel Casa San Agustin
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel
Hotel Casa San Agustin Cartagena
Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Casa San Agustin?

Hotel Casa San Agustin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa San Agustin?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on 17 Nov 2024 start from AU$788.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Casa San Agustin?

The closest beach to Hotel Casa San Agustin is Bocagrande Beach (3.2 km).

Is there a spa on site at Hotel Casa San Agustin?

Yep, Aurum Spa is available for guests. You'll enjoy services like facials.

Does Hotel Casa San Agustin have a pool?

Hotel Casa San Agustin has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Casa San Agustin?

Hotel Casa San Agustin features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with Frette Italian sheets, pillowtop beds and 24-hour room service.

What makes Hotel Casa San Agustin a romantic place to stay?

A hot tub and al fresco dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Casa San Agustin.

Is Hotel Casa San Agustin family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hotel Casa San Agustin is a hit with families.

Does Hotel Casa San Agustin serve breakfast?

Sure does, complimentary cooked-to-order brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Casa San Agustin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa San Agustin?

Yep, they've got a poolside bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa San Agustin?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa San Agustin?

No, pets are not allowed.

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 343 out of 375 reviews" "
Rating 8 - Good. 21 out of 375 reviews" "
Rating 6 - Okay. 6 out of 375 reviews" "
Rating 4 - Poor. 4 out of 375 reviews" "
Rating 2 - Terrible. 1 out of 375 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene, SETAUKET

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice boutique hotel, with excellent service (however it seems that they are way over staffed). Walking distances to shops and restaurants
Stayed 4 nights in Jul 2024

10/10 Excellent

Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would recommend and definitely would come back. Great service, great food and great location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jeffrey James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

nathalie

Stayed 2 nights in Jun 2024

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Tracey Lane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Staff was amazing and the food was amazing! Cannot wait to return
Stayed 4 nights in Mar 2024

10/10 Excellent

Luba

Travelled with group
Liked: Cleanliness
The hotel was lovely. The location was great and the service was impeccable
Stayed 1 night in May 2024

10/10 Excellent

Emily

Stayed 3 nights in May 2024

10/10 Excellent

isabella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cien por ciento recomendado. El staff es increíble y el lugar divino
Stayed 4 nights in May 2024

10/10 Excellent

Susan

Stayed 4 nights in May 2024

10/10 Excellent

Wayne

Liked: Staff & service, property conditions & facilities
Good service
Stayed 1 night in May 2024

10/10 Excellent

Yelena

Stayed 1 night in May 2024

10/10 Excellent

yuri

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Pierra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Apr 2024

6/10 Okay

Daniel

Stayed 2 nights in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

andres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 2 nights in Apr 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than 5 stars
My wife and I spent five days at the Casa San Agustín hotel. If I could give it more than five stars I would. It was one of the best hotels I’ve ever stayed in. Once you check in the staff goes above and beyond for you. They remember your room number, name, breakfast order, etc. The housekeeping each day cleaned, restocked our complimentary mini bar, and performed turndown which was awesome. They have door personnel watching the area to help keep you safe. Every minute of our experience was exceptional.
Stayed 5 nights in Mar 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a beautiful stay, made special by all of the staff. Muchas gracias
Stayed 3 nights in Mar 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely a 10/10 hotel, i enjoyed my stay the beds are amazing I just melted in it after a long day of exploring the town, the hotel is centrally located near everything so I walked everywhere I never felt in danger of any sort. The service was top tier very cleaned they also come in go your room in the evening and prep your bed for sleep and leave you a cookie, the scent was so pleasant. At night it’s quite in the rooms despite the fact that the town is busy at night with vendor tourists cars etc… The food presentation was incredible and delicious I say I will be coming back as my full experience was remarkable from beginning to end. If you have the extra money to book this hotel I highly recommend you do Thank you Casa San Agustín
Stayed 3 nights in Mar 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. We will be back.
This property is beautiful and very unique. The rooms were extremely well appointed and so comfortable. Service was top notch. Location is excellent. The spa offers a Hamam body scrub service followed by massage and they were two of the most amazing spa services we have ever had. Breakfast at the restaurant was lovely. Best hotel by far during our 10 day stay in Colombia.
Stayed 2 nights in Feb 2024