See all properties
Save

Hilton Richmond Hotel & Spa/Short Pump

4.0 star property
Hotel with 2 restaurants, near Short Pump Town Center
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Richmond Hotel & Spa/Short Pump

Exterior
Bar (on property)
Meeting facility
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • Spa
  • Pool
  • Gym
  • Bar
The price is AU$326
includes taxes & fees
9 Feb - 10 Feb

Explore the area

Map
12042 West Broad Street, Richmond, VA, 23233
  • Short Pump Town Center
    ‪12 min walk‬
  • Henrico Doctors' Hospital
    ‪12 min drive‬
  • Historic Tuckahoe
    ‪12 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪29 min drive‬

Room options

View all photos for Classic Room, 2 Queen Beds

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Sofa bed
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Classic Room, 2 Queen Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Pillow-top bed
  • 65 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Parlor Suite Non-Smoking

Parlor Suite Non-Smoking | Living area

Parlor Suite Non-Smoking

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Shower/bath combination
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Richmond

Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2580)
The price is AU$221
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Drury Plaza Hotel Richmond

About the area

Richmond

At Hilton Richmond Hotel & Spa/Short Pump you'll be within a 15-minute walk of Short Pump Town Center and 2.9 km (1.8 mi) from Sheltering Arms Institute. Highlights at this hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A day of pampering at Aura Spa can include deep-tissue massages, body wraps and mani/pedis. The café, Aroma Cafe, is open for breakfast. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the 24-hour gym and Hot tub. 21937 square feet (2038 square metres) of event facilities include 11 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and microwave in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4-property class Short Pump hotel include Virginia Hospital & Health and Elk's Lodge.

What's nearby

  • Short Pump Town Center - 12 min walk
  • Henrico Doctors' Hospital - 12 min drive
  • University of Richmond - 14 min drive
  • Lewis Ginter Botanical Garden - 14 min drive
  • Henrico Sports & Events Center - 16 min drive

Getting around

  • Richmond Main Street Station - 19 min drive
  • Richmond, VA (RIC-Richmond Intl.) - 29 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬11 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Casa del Barco - Short Pump Town Center - ‬10 min walk
  • ‪Firebirds Wood Fired Grill - ‬11 min walk

About this property

Hilton Richmond Hotel & Spa/Short Pump

Hotel with 2 restaurants, near Short Pump Town Center
Hilton Richmond Hotel & Spa/Short Pump offers its guests a full-service spa, an indoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 11 meeting rooms. Event space at this hotel measures 21937 square feet (2038 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a terrace are also featured at the business-friendly Hilton Richmond Hotel & Spa/Short Pump. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Richmond hotel.

  • 1 building
  • 254 guestrooms or units
  • 8 levels
  • 2 dining venues
  • Conference rooms
  • 21937 sq ft of conference space
  • 2038 sq. m of conference space
  • Built in 2009
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Terrace
  • Television in lobby
  • ATM
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
Hilton Richmond Hotel & Spa/Short Pump offers 254 accommodations with MP3 docking stations and laptop-compatible safes. Beds feature pillowtop mattresses. 65-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Aura Spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is open selected days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 9 to 18 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Aroma Cafe
  • Shula's Steakhouse
  • The Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 11 meeting rooms
  • 21,937 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A 2 per cent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.00 to 18.00 per person
  • Covered self-parking fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Richmond
Hilton Richmond Hotel
Hilton Richmond Hotel Short Pump
Hilton Richmond Short Pump
Hilton Short Pump
Hilton Short Pump Richmond
Richmond Hilton
Richmond Hilton Short Pump
Richmond Short Pump Hilton
Short Pump Hilton
Hilton Richmond Hotel And Spa / Short Pump
Hilton Richmond Hotel /Short Pump
Hilton Richmond /Short Pump
The Hilton Richmond Hotel Spa / Short Pump
Hilton Richmond & Short Pump
Hilton Richmond Hotel & Spa/Short Pump Hotel
Hilton Richmond Hotel & Spa/Short Pump Richmond
Hilton Richmond Hotel & Spa/Short Pump Hotel Richmond

Frequently asked questions

What is the cancellation policy at Hilton Richmond Hotel & Spa/Short Pump?

Hilton Richmond Hotel & Spa/Short Pump offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Richmond Hotel & Spa/Short Pump?

As of 22 Jan 2025, prices found for a 1-night stay for 2 adults at Hilton Richmond Hotel & Spa/Short Pump on 9 Feb 2025 start from AU$320.20, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Richmond Hotel & Spa/Short Pump?

Yep, Hilton Richmond Hotel & Spa/Short Pump has a covered self car park for USD 10.00 per day.

Is there a spa on site at Hilton Richmond Hotel & Spa/Short Pump?

Yep, Aura Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Hilton Richmond Hotel & Spa/Short Pump have a pool?

Hilton Richmond Hotel & Spa/Short Pump has an indoor pool. The pool is open 6:00 AM to 10:00 PM.

What luxury perks are available at Hilton Richmond Hotel & Spa/Short Pump?

Hilton Richmond Hotel & Spa/Short Pump features a full-service spa, an indoor pool and 2 restaurants.

What makes Hilton Richmond Hotel & Spa/Short Pump a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Richmond Hotel & Spa/Short Pump.

Is Hilton Richmond Hotel & Spa/Short Pump family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Richmond Hotel & Spa/Short Pump is a hit with families.

Does Hilton Richmond Hotel & Spa/Short Pump serve breakfast?

Sure does, cooked-to-order brekkie is on offer on weekdays from 6:30 AM to 11:00 AM and weekends between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hilton Richmond Hotel & Spa/Short Pump?

No, Hilton Richmond Hotel & Spa/Short Pump does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Richmond Hotel & Spa/Short Pump?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Richmond Hotel & Spa/Short Pump?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hilton Richmond Hotel & Spa/Short Pump?

No, only service animals are allowed.

Hilton Richmond Hotel & Spa/Short Pump Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1004 reviews" "
Rating 8 - Good. 207 out of 1004 reviews" "
Rating 6 - Okay. 74 out of 1004 reviews" "
Rating 4 - Poor. 49 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Great property. Quiet and very clean. Fast efficient check in and reservations.
Stayed 1 night in Oct 2024

10/10 Excellent

Julius

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great area for a great price.
Stayed 2 nights in Oct 2024

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff was very accommodating.
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Our waiter, Ali, made our two dinners enjoyable. His recommendations were delicious and service was perfect.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot and the breakfast at Shulas was excellent!
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Stayed 4 nights in Oct 2024

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in Short Pump
Nice spacious and clean room. My husband was pleased with the size of the TV, the better to see football on 🙄 I did have to call the front desk for bottled water to make coffee with in the room. It was at the door in 3 mins flat. We have stayed at this property before and will stay here again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Won

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Nancy Ferguson

Liked: Cleanliness, staff & service, property conditions & facilities
This is a really nice, very clean hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, conveniently located.
Stayed 2 nights in Oct 2024

10/10 Excellent

SHERRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
Great stay for my wedding anniversary. Close to EVERYTHING. I'm definitely coming back.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Stayed 1 night in Sep 2024

10/10 Excellent

phoenyx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were outstanding
Stayed 1 night in Sep 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly, professional, and helpful! Room was extremely clean!!!
Stayed 1 night in Sep 2024

10/10 Excellent

John

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Christy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is smoke free and convenient to shopping and the interstate. Pleasant stay for a work trip.
Stayed 5 nights in Sep 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

David

Stayed 1 night in Aug 2024

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024