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Mercure Brisbane Spring Hill

4.0 star property
Hotel with a fitness centre, steps from Roma Street Parkland

Photo gallery for Mercure Brisbane Spring Hill

Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Breakfast, lunch, dinner served; Italian cuisine, garden views
City view from property
Family Room, Multiple Beds, Balcony

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Gym
The current price is AU$196
includes taxes & fees
22 Apr - 23 Apr

Explore the area

Map
345 Wickham Terrace, Spring Hill, QLD, 4000
  • Roma Street Parkland
    ‪1 min walk‬
  • Queen Street Mall
    ‪9 min walk‬
  • Suncorp Stadium
    ‪2 min drive‬
  • Brisbane, QLD (BNE)
    ‪22 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Junior Room, 1 King Bed, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Family Room, Multiple Beds, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Dining table
HDTV
  • 63 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Deluxe Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Superior Room, 2 Double Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Superior Room, 1 Queen Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

Superior Twin Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Blackout curtains
Pillow-top bed
Premium bedding
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

About the area

Brisbane

Mercure Brisbane Spring Hill places you in the centre of Brisbane, steps from Brisbane Private Hospital and within a short 5-minute stroll of Roma Street Parkland. Highlights at this hotel include in-room free WiFi, balconies and Smart TVs. .The restaurant, Osteria Roma Spring Hill, serves Italian cuisine and is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, gym and pool loungers. 1475 square feet (137 square metres) of event facilities include 4 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Sights within a 10-minute walk of this Spring Hill hotel include St. Andrew's War Memorial Hospital and Queen Street Mall.

What's nearby

  • Roma Street Parkland - 1 min walk - 0.1 km
  • Queen Street Mall - 9 min walk - 0.8 km
  • Queensland Performing Arts Centre - 19 min walk - 1.6 km
  • South Bank Parklands - 19 min walk - 1.6 km
  • Suncorp Stadium - 2 min drive - 1.9 km

Getting around

  • Brisbane Roma Street Station - 8 min walk
  • Brisbane Airport (BNE) - 22 min drive

Restaurants

  • ‪Chez Nous Cafe - ‬9 min walk
  • ‪Frescos Restaurant - ‬4 min walk
  • ‪Madison Tower Mill Hotel - ‬3 min walk
  • ‪The Garden Room - ‬3 min walk
  • ‪Subway - ‬9 min walk

About this property

Mercure Brisbane Spring Hill

Hotel with a fitness centre, steps from Roma Street Parkland
Mercure Brisbane Spring Hill offers its guests an outdoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 1475 square feet (137 square metres) and includes conference space. A terrace, a vending machine, and tour/ticket assistance are also featured at the business-friendly Mercure Brisbane Spring Hill. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Brisbane hotel is smoke free.

  • 1 building
  • 179 guestrooms or units
  • 10 levels
  • 1475 sq ft of conference space
  • 137 sq. m of conference space
  • Built in 1970
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Mercure Brisbane Spring Hill offers 179 accommodations with a safe and designer toiletries. Rooms open to balconies. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with digital channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

Languages

Bulgarian, Croatian, Dutch, English, French, German, Indonesian, Macedonian, Russian, Serbian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (AUD 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Osteria Roma Spring Hill

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,475 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 29 for adults and from AUD 14.5 for children
  • Self-parking fee: AUD 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pacific Brisbane
Pacific Hotel Brisbane (formerly Hotel Urban Brisbane)
Hotel Urban Brisbane
Pacific Hotel Brisbane
Pacific Hotel Brisbane
Mercure Brisbane Spring Hill Hotel
Mercure Brisbane Spring Hill Spring Hill
Mercure Brisbane Spring Hill Hotel Spring Hill

Frequently asked questions

What is the cancellation policy at Mercure Brisbane Spring Hill?

Mercure Brisbane Spring Hill offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Brisbane Spring Hill?

As of 7 Apr 2025, prices found for a 1-night stay for 2 adults at Mercure Brisbane Spring Hill on 22 Apr 2025 start from AU$195.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Brisbane Spring Hill?

Yep, Mercure Brisbane Spring Hill has a self car park for AUD 25 per night. Onsite parking is limited.

Are there any beaches close to Mercure Brisbane Spring Hill?

The closest beach to Mercure Brisbane Spring Hill is Shorncliffe Beach (16.9 km).

Does Mercure Brisbane Spring Hill have a pool?

Mercure Brisbane Spring Hill has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Mercure Brisbane Spring Hill a romantic place to stay?

Al fresco dining and a lounge bar, as well as pillowtop beds and private balconies in the guestrooms, help set the scene for a romantic weekend at Mercure Brisbane Spring Hill.

Is Mercure Brisbane Spring Hill family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Mercure Brisbane Spring Hill is a hit with families.

Does Mercure Brisbane Spring Hill serve breakfast?

Yep, our visitors can't get enough of the buffet breakfast here! Available daily from 7:00 AM to 10:00 AM, this is the perfect spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Brisbane Spring Hill?

No, Mercure Brisbane Spring Hill does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Brisbane Spring Hill?

Yep, they've got a lounge bar and an onsite restaurant that serves Italian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Brisbane Spring Hill?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Mercure Brisbane Spring Hill?

No, only service animals are allowed.

Mercure Brisbane Spring Hill Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1006 reviews
Rating 8 - Good. 356 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 52 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It’s very close to Roma Street Station.
Stayed 1 night in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where I needed to be. Staff happy and were very happy to help. Food was excellent quality
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Stayed 1 night in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay
Stayed 1 night in Mar 2025

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I hated this hotel. It is straight up a cliff-face from Roma St - they need to direct you to get off at Central and catch the bus. Walking from Roma St with a suitcase is nearly impossible. The lift smelt mouldy. I got out of the lift to a very strong food/cooking smell. Then I got into my room and it smelt dank and dusty, and the aircon hadn't been cleaned forever. 3 offensive smells in 3 different parts of the hotel. The hot water was off, the balcony is way too small to be functional or at all useful, and they only have basic television stations. The pool is useless for adults, it's just a splash pool. They have a menu for the restaurant and for room service, but they don't include dietary information, which I'm pretty sure is illegal. The crazy thing is they appear to cater for a lot of different diets, but they don't tell anyone on the menu. Spring Hill is too steep for scooters from the city, so the best tip is to learn about the free buses out the front of the hotel. Of course, they don't tell you this beforehand. This hotel is on the more expensive side, and it's supposed to be 4-star. I was really expecting a nice experience. Not premium - but I certainly didn't expect to hate every aspect of the hotel... except the staff, who were friendly. Perhaps most annoying is that I replied to their feedback email, and received no response to my scathing review.
Stayed 2 nights in Feb 2025

10/10 Excellent

Louise Eve

Liked: Cleanliness, staff & service, property conditions & facilities
The place was lovely, clean and quiet.
Stayed 2 nights in Feb 2025

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where we needed to be.
Stayed 1 night in Feb 2025

6/10 Okay

Emelye-Jane

Liked: Amenities, property conditions & facilities
We were only there for one night as we were going to a concert . The staff at the bar were extremely helpful as I needed my food that I brought with me heated up as the kitchen was closed and I didn’t wish to order room service. However, I found the Staff on reception quite rude and pretty much ignored me and my question. We ordered room service at 11 pm. It took more than 30 minutes to arrive to our room. It arrived stone cold and the food was absolutely terrible. Not worth $100 that we spent on it at all. The room however was nice and clean. We were on a balcony which we loved. The beds were comfy, especially the pillows. What we paid for the room for one night, however the facilities did not reflect that. I do not recommend getting room service from this place.
Stayed 1 night in Jan 2025

10/10 Excellent

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Jignesh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Yusuf

Stayed 1 night in Dec 2024

10/10 Excellent

Louisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a little tight
Stayed 5 nights in Dec 2024

8/10 Good

Mat

Travelled with partner
Liked: Cleanliness, staff & service, amenities
.
Stayed 1 night in Dec 2024

8/10 Good

Stu

Stayed 1 night in Nov 2024

10/10 Excellent

Jianshi

Stayed 2 nights in Nov 2024

8/10 Good

Bradley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice big rooms, beds were very comfortable. Easy access to the train station.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Great location for this hotel. Easy to walk everywhere from here. Decent rooms. Very loud corridor, could hear children playing in the pool all day, people talking, doors slamming at all hours of the night. Check in was later than expected even though they said our room would be ready after lunchtime.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nar-tarn

Stayed 1 night in Nov 2024

10/10 Excellent

MONICA

Liked: Staff & service, property conditions & facilities
Very clean accessible to train station
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brenden

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

6/10 Okay

ALLAN

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
FOOD WAS POOR
Stayed 3 nights in Nov 2024

10/10 Excellent

Biliana

Stayed 3 nights in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024