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JW Marriott The Rosseau Muskoka Resort & Spa

4.5 star property
Luxury resort on the beach, with 2 outdoor swimming pools
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for JW Marriott The Rosseau Muskoka Resort & Spa

Exterior
Exterior
Property amenity
Exterior
Private beach, waterskiing, kayaking, motor boating

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Hot tub
    Hot tub
  • Pool
    Pool
  • On private beach
    On private beach
  • Housekeeping
    Housekeeping
  • Room service
    Room service

Explore the area

Map
1050 Paignton House Road, Muskoka Lakes, ON, P0B1G0
  • Muskoka Sports and Recreation
    5 min walk
  • The Rock Golf Course
    6 min walk
  • Lake Rosseau
    7 min walk
  • Parry Sound, ON (YPD-Parry Sound Area Municipal)
    40 min drive

Room options

View all photos for Suite, 1 Bedroom, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony, Courtyard View

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 70 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Balcony, Lake View

Premium bedding, down duvets, in-room safe, iron/ironing board

Junior Suite, 2 Bedrooms, Balcony, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 101 sq m
  • Water view
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Balcony, Lake View

Premium bedding, down duvets, in-room safe, iron/ironing board

Suite, 1 Bedroom, Balcony, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 70 sq m
  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Fireplace, No View (No View, Fireplace)

Premium bedding, down duvets, in-room safe, iron/ironing board

Suite, 2 Bedrooms, Fireplace, No View (No View, Fireplace)

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 117 sq m
  • Sleeps 8
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Fireplace, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Suite, 1 Bedroom, Fireplace, Courtyard View

Highlights

Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 70 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Fireplace, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Fireplace, Courtyard View

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Fireplace, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 2 Queen Beds, Fireplace, Courtyard View

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Courtyard View

Highlights

Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Balcony, Courtyard View

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 2 Bedrooms, Balcony, Lake View

Premium bedding, down duvets, in-room safe, iron/ironing board

Executive Suite, 2 Bedrooms, Balcony, Lake View

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 120 sq m
  • Water view
  • Sleeps 8
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 2 Queen Beds, Balcony, Courtyard View

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Balcony, Lake View

Premium bedding, down duvets, in-room safe, iron/ironing board

Studio, 1 King Bed with Sofa bed, Balcony, Lake View

Highlights

Balcony
Separate dining area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
  • 43 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms, Balcony, Courtyard View

Premium bedding, down duvets, in-room safe, iron/ironing board

Junior Suite, 2 Bedrooms, Balcony, Courtyard View

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 101 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Front of property - evening/night
Windermere House
Pool
Breakfast included
Spa
Parking included
4.4 out of 5, Excellent, (481)
The price is AU$506
for 1 night
includes taxes & fees
12 Oct - 13 Oct
Windermere House

About the area

Minett

A luxury stay in Muskoka Lakes awaits you at JW Marriott The Rosseau Muskoka Resort & Spa. You'll be 0.5 km (0.3 mi) from The Rock Golf Course and 23.6 km (14.7 mi) from Muskoka Lakes Winery. Highlights at this beachfront resort include 5 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing visit to HydroSpa Muskoka can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. The restaurant, Cottages, is open for breakfast. Lakes,the gathering-place is the resort's own lobby lounge, serving drinks along with lunch and dinner. Spend the day at the private beach and enjoy the 3 hot tubs, indoor swimming pool and 24-hour gym. Additionally, you'll find free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Buffet breakfast is available daily. There's also the convenience of valet parking. .Sights in the region of this 4.5-property class Muskoka Lakes resort include Aspen Valley Wildlife Sanctuary and Georgian Bay Islands National Park.
View more Resorts in MinettOpens in a new window

What's nearby

  • Muskoka Sports and Recreation - 5 min walk
  • The Rock Golf Course - 6 min walk
  • Lake Rosseau - 7 min walk
  • Lake Joseph Golf Club - 11 min drive
  • Muskoka Lakes Winery - 26 min drive

Getting around

  • Toronto, ON (YYZ-Pearson Intl.) - 131 min drive

Restaurants

  • ‪Bass Lake Road House - ‬25 min drive
  • ‪Pie Wood Fired Pizza Joint - ‬3 min drive
  • ‪Oliver's Coffee - ‬15 min drive
  • ‪York & Mason - ‬17 min drive
  • ‪Rosseau Bakery Variety - ‬19 min drive

About this property

JW Marriott The Rosseau Muskoka Resort & Spa

Luxury resort on the beach, with 2 outdoor swimming pools
Simply walk outside to feel the sun on your face at the sandy beach. At JW Marriott The Rosseau Muskoka Resort & Spa, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This luxury resort also offers a children's pool, a seasonal outdoor pool and a 24-hour fitness centre. For a fee, parking is available.

This 4.5-star Muskoka Lakes resort is smoke free.

  • 221 guestrooms or units
  • 4 levels
  • 5 dining venues
  • 11264 sq ft of conference space
  • 1046 sq. m of conference space
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
JW Marriott The Rosseau Muskoka Resort & Spa offers 221 air-conditioned accommodations with fireplaces and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Accommodation at this 4.5-star resort has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils. Bathrooms include a separate bath and shower, dressing gowns, slippers and designer toiletries.

This Muskoka Lakes resort provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

HydroSpa Muskoka has 11 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (CAD 55 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: CAD 29 per person
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cottages
  • Country Market
  • Lakes,the gathering-place
  • Muskoka Chophouse
  • Teca

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11,264 square feet of conference space
  • 15 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Hob
  • Kitchenette
  • Limited room service
  • Microwave
  • Mini-fridge
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Fireplace
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between 14 January and 17 January.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 49.00 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 6.900 per cent destination fee will be charged.
  • Resort fee: CAD 49.00 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • In-room bottled water
  • In-room safe
  • Pool access
  • Self-parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 29 per person
  • Valet parking fee: CAD 55.00 per night (in/out privileges)
  • Rollaway bed fee: CAD 49.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The outdoor pool closes for the season in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

JW Marriott Resort Muskoka
JW Marriott Rosseau Muskoka Minett
JW Marriott Rosseau Muskoka Resort Minett
Jw Marriott Minett
The Rosseau, a Jw Marriott Hotel Minett
JW Marriott Rosseau Muskoka Resort
JW Marriott Rosseau Resort
JW Marriott Rosseau Muskoka
JW Marriott Rosseau
JW Marriott The Rosseau Muskoka Resort Spa
JW Marriott The Rosseau Muskoka Resort & Spa Resort
JW Marriott The Rosseau Muskoka Resort & Spa Muskoka Lakes

Frequently asked questions

What is the cancellation policy at JW Marriott The Rosseau Muskoka Resort & Spa?

JW Marriott The Rosseau Muskoka Resort & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at JW Marriott The Rosseau Muskoka Resort & Spa?

As of 28 Sept 2024, prices found for a 1-night stay for 2 adults at JW Marriott The Rosseau Muskoka Resort & Spa on 20 Oct 2024 start from AU$439.07, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at JW Marriott The Rosseau Muskoka Resort & Spa?

Yep, JW Marriott The Rosseau Muskoka Resort & Spa has valet parking with in/out privileges for CAD 55.00 per night.

Is there a spa on site at JW Marriott The Rosseau Muskoka Resort & Spa?

Yep, HydroSpa Muskoka is available for guests. It has 3 hot tubs, a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as hot stone massages.

Does JW Marriott The Rosseau Muskoka Resort & Spa have a pool?

Take your pick from 2 outdoor swimming pools, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at JW Marriott The Rosseau Muskoka Resort & Spa?

JW Marriott The Rosseau Muskoka Resort & Spa features a private beach, 2 outdoor pools and 3 hot tubs. All guestrooms come with premium bedding, fireplaces and dining areas.

What makes JW Marriott The Rosseau Muskoka Resort & Spa a romantic place to stay?

Couples spa treatments and a private beach, as well as premium bedding and fireplaces in the guestrooms, help set the scene for a romantic weekend at JW Marriott The Rosseau Muskoka Resort & Spa.

Is JW Marriott The Rosseau Muskoka Resort & Spa family-friendly?

You bet! With amenities such as a children's pool and a private beach, as well as free infant beds in the guestrooms, it's no surprise that JW Marriott The Rosseau Muskoka Resort & Spa is a hit with families.

Does JW Marriott The Rosseau Muskoka Resort & Spa serve breakfast?

You bet, buffet breakfast is available daily.

Is there a free airport shuttle available at JW Marriott The Rosseau Muskoka Resort & Spa?

No, JW Marriott The Rosseau Muskoka Resort & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at JW Marriott The Rosseau Muskoka Resort & Spa?

Yep, they've got a lounge bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at JW Marriott The Rosseau Muskoka Resort & Spa?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at JW Marriott The Rosseau Muskoka Resort & Spa?

No, pets are not allowed.

Is there a golf course on site at JW Marriott The Rosseau Muskoka Resort & Spa?

There isn't one on site, but The Rock Golf Course is a short 6-minute walk away.

JW Marriott The Rosseau Muskoka Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 924 reviews" "
Rating 8 - Good. 244 out of 924 reviews" "
Rating 6 - Okay. 102 out of 924 reviews" "
Rating 4 - Poor. 37 out of 924 reviews" "
Rating 2 - Terrible. 25 out of 924 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nava

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best!!
Stayed 2 nights in Jun 2024

8/10 Good

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Kathy

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Yanick

Stayed 2 nights in May 2024

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Friendly welcoming staff. The front desk staff were very helpful but some of them seemed to lack the knowledge to answer some of our questions about the activities advertised. Perhaps they were training new staff for the upcoming busy season. We were very pleased with the 2 hotel activities that we participated in
Stayed 4 nights in May 2024

6/10 Okay

Kate

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely location, service was poor
We travelled for our son’s 10th birthday and to test whether we wanted to book a two week stay in the summer. We travelled with 3 children including a baby, it took 90 minutes to get a baby crib at nighttime and I had to call 3 times to remind them. We ordered room service in the evening and was told it would take 30-40 minutes, it took 75 minutes and our children’s food was cold and inedible at which stage the kitchen was just shutting. We wanted to order room service for breakfast but my husband spent 30 minutes trying to call but no one was picking up. When we checked out we had to fight to have the kids meals comped. When we asked if the hotel was busy we were told it wasn’t, which doesn’t bode well for the peak season.
Stayed 1 night in May 2024

10/10 Excellent

kelvin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly. Just the long wait on check in.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Stayed 2 nights in May 2024

10/10 Excellent

Pantea, Richmond Hill

Stayed 1 night in May 2024

10/10 Excellent

Ivana, Toronto

Stayed 2 nights in May 2024

10/10 Excellent

Omar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view and friendly staff!
Stayed 2 nights in May 2024

2/10 Terrible

Sahar

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff and services were horrible. That wasn’t my first time went there, this time everything was completely different and messy.
Stayed 1 night in May 2024

6/10 Okay

ozan

Travelled with family and small children
This is my second stay at JW Marriot. What i found this time, pool is not clean and it seems facility is not ready for season. Unfortunately, I disappointed this time although i like resort
Stayed 2 nights in May 2024

10/10 Excellent

Sarah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time
Stayed 1 night in May 2024

10/10 Excellent

Yiming

Stayed 2 nights in May 2024

10/10 Excellent

Ardian

Stayed 1 night in May 2024

10/10 Excellent

Gbemileke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive been in several Marriot hotels but this is far is the best experience. The ine bedroom suite was amazing and felt homely. The people, the people,the people. They made all the difference. From the concierge, to the restaurant, lounge, housekeeping etc they were so courteous, friendly and ALWAYS willing to help. It was my first time and sure wont be the last.
Stayed 2 nights in May 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Outstanding service - above and beyond any I've experienced at other hotels- consistently helpful, respectful and warm - from personal email pre-check-in, to front desk check-in and speedy and attentive response to every request through our stay. Plus of course absolutely beautiful setting and grounds, spacious and comfortable suite. My adult daughters and I thoroughly enjoyed our stay and look forward to returning.
Stayed 3 nights in May 2024

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch service and professionalism. It was a birthday trip and the staff made it special.
Stayed 3 nights in May 2024

10/10 Excellent

Sookie, Whitby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Stayed 1 night in May 2024

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

natassia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024