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Raffles Grand Hotel d'Angkor

5.0 star property
Luxury resort with 2 restaurants and 2 outdoor pools
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Raffles Grand Hotel d'Angkor

2 outdoor pools, free pool cabanas, pool umbrellas
Exterior
Raffles, Suite, 1 King Bed
2 restaurants, breakfast served
Exterior

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Gym
    Gym
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning

Explore the area

Map
1 Vithei Charles de Gaulle, Khum Svay, Siem Reap
  • Royal Garden
    1 min walk
  • Charles de Gaulle Road
    1 min walk
  • Siem Reap Royal Residence
    3 min walk
  • Siem Reap Angkor Intl. Airport (SAI)
    58 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed (Colonial)

Suite, 1 King Bed with Sofa bed (Colonial)

Suite, 1 King Bed with Sofa bed (Colonial)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Landmark)

View from room

Room, 1 King Bed (Landmark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View (Landmark)

View from room

Room, 1 King Bed, Pool View (Landmark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Single Beds (Colonial)

Suite, 2 Single Beds (Colonial)

Suite, 2 Single Beds (Colonial)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Renovated in 2019
Separate bedroom
  • 48 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, 2 Single Beds (Landmark)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Twin Room, 2 Single Beds (Landmark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Personality)

Junior Suite, 1 King Bed (Personality)

Junior Suite, 1 King Bed (Personality)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 1 Double Bed, Pool View (Landmark)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Twin Room, 1 Double Bed, Pool View (Landmark)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Pool View (State)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed, Pool View (State)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 1 Double Bed, Pool View (State)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Twin Room, 1 Double Bed, Pool View (State)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed (State)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 Double Bed (State)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Raffles, Suite, 1 King Bed

Raffles, Suite, 1 King Bed

Raffles, Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (State)

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed (State)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Renovated in 2019
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Park Hyatt Siem Reap
Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (379)
The price is AU$654
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Park Hyatt Siem Reap

About the area

Siem Reap

A luxury stay in Siem Reap awaits you at Raffles Grand Hotel d'Angkor. Within a 20-minute stroll, you'll find popular places like Pub Street and Angkor Night Market. Highlights at this family-friendly resort include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Raffles spa can include Swedish massages, body wraps and body scrubs along with aromatherapy and Ayurvedic treatments. The brasserie, Cafe D'Angkor, is open for breakfast, brunch, lunch and dinner. Elephant Bar is the resort's own bar, serving drinks along with dinner and light fare. Enjoy the free kids' club, gym, outdoor tennis court and sauna. 2691 square feet (250 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available daily between 6 AM and 10 AM. There's also free valet parking, along with the convenience of car rentals on site. .With a stay at this 5-property class Siem Reap resort, you'll be 5.4 km (3.3 mi) from Angkor Wat.
View more Resorts in Siem ReapOpens in a new window

What's nearby

  • Siem Reap Royal Residence - 3 min walk
  • Angkor National Museum - 5 min walk
  • Old Market Area - 14 min walk
  • Pub Street - 16 min walk
  • Angkor Night Market - 19 min walk

Getting around

  • Siem Reap Angkor Intl. Airport (SAI) - 58 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪Phanha Khmer Restaurant - ‬5 min walk
  • ‪J All Day Dining - ‬4 min walk
  • ‪Palate Angkor Restaurant & Bar - ‬8 min walk
  • ‪Conservatory Bar - ‬1 min walk

About this property

Raffles Grand Hotel d'Angkor

Luxury resort with 2 restaurants and 2 outdoor pools
Raffles Grand Hotel d'Angkor offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A business centre, 3 meeting rooms, and limo/town car service are available. Event space at this resort measures 2691 square feet (250 square metres) and includes conference space. A children's pool, a fitness centre, and spa services are also featured at the luxury Raffles Grand Hotel d'Angkor. Self parking and valet parking are free. A complete renovation of Raffles Grand Hotel d'Angkor was completed in October 2019.

Smoking is allowed in designated areas at this Colonial Siem Reap resort.

  • 119 guestrooms or units
  • 4 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 2691 sq ft of conference space
  • 250 sq. m of conference space
  • Built in 1932
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar by the pool
Raffles Grand Hotel d'Angkor offers 119 air-conditioned accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Raffles spa has 5 treatment rooms. Services include Swedish massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, French, Khmer, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 1,932
  • Cafe D'Angkor
  • Conservatory
  • Elephant Bar

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Highchair
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,691 square feet of conference space
  • 3 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • Lift

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1932
  • Colonial architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Raffles Grand Hotel d'Angkor

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 60 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 36 for adults and from USD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

d'Angkor
Grand d'Angkor
Raffles Grand d'Angkor
Raffles Grand d'Angkor Siem Reap
Raffles Grand Hotel d'Angkor
Raffles Grand Hotel d'Angkor Siem Reap
Raffles Hotel d'Angkor
Raffles Hotel Grand d'Angkor
Raffles Grand Hotel d Angkor
Raffles Grand Siem Reap
Raffles D'angkor Siem Reap
Raffles Grand Hotel d'Angkor Resort
Raffles Grand Hotel d'Angkor Siem Reap
Raffles Grand Hotel d'Angkor Resort Siem Reap

Frequently asked questions

What is the cancellation policy at Raffles Grand Hotel d'Angkor?

Raffles Grand Hotel d'Angkor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Raffles Grand Hotel d'Angkor?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Raffles Grand Hotel d'Angkor on 4 Dec 2024 start from AU$696.31, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Raffles Grand Hotel d'Angkor?

Yep, Raffles Grand Hotel d'Angkor has a free self car park and free valet parking.

Is there a spa on site at Raffles Grand Hotel d'Angkor?

Yep, Raffles spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Raffles Grand Hotel d'Angkor have a pool?

Raffles Grand Hotel d'Angkor has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Raffles Grand Hotel d'Angkor?

Raffles Grand Hotel d'Angkor features 2 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Raffles Grand Hotel d'Angkor a romantic place to stay?

A hot tub and garden-view dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Raffles Grand Hotel d'Angkor.

Is Raffles Grand Hotel d'Angkor family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as highchairs and children's slippers in the guestrooms, it's no surprise that Raffles Grand Hotel d'Angkor is a hit with families.

Does Raffles Grand Hotel d'Angkor serve breakfast?

You bet, full brekkie is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Raffles Grand Hotel d'Angkor?

No, Raffles Grand Hotel d'Angkor does not offer an airport shuttle service.

Is there a bar or restaurant at Raffles Grand Hotel d'Angkor?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Raffles Grand Hotel d'Angkor?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Raffles Grand Hotel d'Angkor?

No, pets and service animals are not allowed.

Raffles Grand Hotel d'Angkor Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 208 out of 261 reviews" "
Rating 8 - Good. 36 out of 261 reviews" "
Rating 6 - Okay. 12 out of 261 reviews" "
Rating 4 - Poor. 4 out of 261 reviews" "
Rating 2 - Terrible. 1 out of 261 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with very friendly and professional staff! Food is to die for. Truly a place to return to
Stayed 4 nights in Jul 2024

6/10 Okay

Ranjit

Liked: Cleanliness
Disliked: Staff & service
The rooms were well appointed and a good size but the bathrooms were very small for a luxury hotel . Secondly the mixers did not work so it was a struggle to get warm water !!! The team could not fix this . We took two rooms in the old wing and they both had this problem . Staff was kind but could not grasp that there was major Techinal issue with either the cold water or the hot water pressure which in turn affected the mixer form operating normally . Also pressure in the shower was poor . They need to have a Hydroneumatic system to get the full effect in the old wing . The food and beverage was superb . Lovely atmosphere and the food and beverage staff was good . Prices are high but the quality was very good . Airport transfers are exhobriant. A one way surprise transfer was 150 dollars when the room rate we paid was 260 dollars per night . I mean in comparison to the room rate this was excessive . On the return we got a grab taxi for 60 dollars . So don’t book airport transfers through the hotel .
Stayed 3 nights in Jun 2024

10/10 Excellent

lee, los angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Raffles Siem Reap is simply one of a kind, as close as you can get to experiencing what it was like to be on a grand tour of Southeast Asia 100 years ago.. luxury in every detail, yet as relaxed and inviting as your own home.
Stayed 3 nights in Jun 2024

10/10 Excellent

Anders, Port Saint Lucie

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, good value
Stayed 4 nights in Apr 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maybe my new favorite hotel
I had a very short time for a trip to Siem Reap after a business trip to Vietnam and was looking for a hotel that would feel safe for a solo traveler, convenient for a quick trip and feel like a vacation. Raffles did not disappoint. The service was amazing, the hotel is beautiful, the food is delicious and the shops are hard to resist. Even on an extremely hot day, I enjoyed a few hours at the pool between tours. I only wish I had been able to stay longer. I think this may be my new favorite hotel anywhere. It’s luxurious with all of the modern conveniences while also highlighting the culture and artisans of Cambodia.
Stayed 1 night in Apr 2024

10/10 Excellent

ISABEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel, the best...
Stayed 3 nights in Apr 2024

10/10 Excellent

Rhianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the Raffles for our honeymoon and couldn’t have been happier. The staff were friendly and helpful, and the facilities were immaculately kept. The Raffles Grand Angkor was comfortable, luxurious and relaxing.
Stayed 4 nights in Apr 2024

8/10 Good

Edwin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location , close to restaurants and Royal palace. Staff are very attentive and personable. They have a very talented piano player at the restaurant during afternoon tea. The only downside is that the spa needs some updating otherwise the rest of the facility are world class.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brajesh, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, clean property with outstanding staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Donald, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow - this hotel was over the top - service staff - pool facilities and excellent dining quality - it’s not a cheap place to stay - and one does struggle with a luxury colonial outpost amid the general population that is at subsistence - but it’s clear tourism is something Cambodia needs - tip generously as it will go father in their pockets than yours - we just loved staying here - I was in the pool until the last minute before leaving to airport - probably the top 3 pool I have ever seen as it’s huge and clean - good proximity to Angor Wat and temples - staff are wonderful from arrival to end - the historical vignettes on the pillow each night along with sweets and turned down bed was so interesting - the sheets are best I have ever slipped into - would like to buy a set to take home - bathrooms are retrofit from original to be modern, and the old style luxury was a unique experience. See temples in morning - spend the rest of day at the pool - the pineapple juice was outstanding along with pool service. We loved sitting in the piano bar in evening listening to the pianist. So many fine details maintained from wonderful flower arrangements to room service that tidies up several times a day - this experience was one I hope to take in again.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gerard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was like a dream. I loved every second of my stay here. It was extreme luxury with a yesteryear feel to it. The staff were amazing. So happy, kind, friendly and always happy to chat and help in any way they could. The room was one of the best rooms I have ever had in a hotel. It really was like sleeping on a cloud in the massive bed. I felt like a king! I genuinely had a tear in my eye when I left! I’ve never experienced this type of luxury at such a low price.
Stayed 3 nights in Aug 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suberb hotel in every way.
Stayed 3 nights in Oct 2023

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel I’ve ever stayed at
Even though I was told it’s just been renovated Grand hotel d’Angkor still has all the trapping of a 1930’s historic hotel such as the original wooden lift which really makes you fell like you’ve been transported back in time. The staff were also excellent and really made you feel like family. Although it’s expensive is still think the hotel offers unbelievable value for money for the quality you are getting for the price (£1000 a night hotels in London are not as good as this place). The one thing I would is the breakfast could be a bit better, the bread and sausages were not up to the high standards of everything else at the hotel.
Stayed 1 night in Oct 2023

10/10 Excellent

Luiz

Stayed 2 nights in Jul 2023

10/10 Excellent

christopher

Stayed 7 nights in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
I highly recommend staying at raffles in Siem Reap, it is an outstanding property, amazing service by all employees at the hotel, they are so service oriented and would be there to help at all times. The faculties at the hotel are amazing, great bars, restaurants and pool facilities. When we arrived at the hotel we were greeted by the most polite and friendliness people you will ever meet, a particular shout out to Theary who was always there to assist us and organised tours and guidance on Siem Reap. We were had an amazing experience at this hotel as a result of the beautiful Cambodian people, we loved every minute and will return one day.

10/10 Excellent

DORIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful architecture , great staff, great food, fantastic big pool.
Stayed 2 nights in Feb 2023

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic and comfortable property, enjoyed the Conservatory, breakfast on the terrace and the spacious outdoor pool and gardens.

10/10 Excellent

Cookie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a unique hotel with an Old World & Cambodian charm & hospitality. The staff was excellent from Pat Sambo the concierge who took care of all our curated tours, etc., to the morning yoga with Yoga teacher Manuela, to Chantha who was always helpful especially when we were using the really cool elevators, and the wait staff at the 1932 Khmer cuisine restaurant. The room manager Rey Moraga whose welcome & hospitality was bar none. Plus, our excellent tour guide Kun Sophal who was bilingual English and Spanish. She was trés, trés cool & chill! I highly recommend this hotel - its the best in Siem Reap!

10/10 Excellent

Monica

Stayed 1 night in Oct 2022

10/10 Excellent

Sarah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of service is exceptional. The room is extremely clean and absolutely stunning. The bathroom has marble and beautiful tile. The breakfast has the most extensive collection of breads, fruits, cheeses, egg dishes, crepes, yoghurt and Khmer type dishes that I have ever seen. Beyond spectacular.
Stayed 2 nights in Oct 2022

10/10 Excellent

stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb staff; unique Khmer cuisine
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting architecture and location with friendly staff However, the management was invisible apart from the female executive chef The promotion Accor videos on the TV were of very bad quality and therefore more an Anti promotion
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect blend of heritage, comfort and service
We spent 2 nights at this beautiful property at the end of a 3-week trip to the region. Right from the greeting as we arrived outside the hotel to the moment we left for the airport, the service was fantastic - professional and friendly. We felt the hotel really valued our custom and went the extra mile on more than one occasion. The room was beautiful and the macaroons on the second afternoon were extremely welcome. We thoroughly enjoyed the Singapore Sling making masterclass and time in the Elephant Bar generally. My only regret is that we were so busy that we didn't get around to swimming in the superb looking pool.
Stayed 2 nights in Dec 2019