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Universal's Cabana Bay Beach Resort

3.5 star property
Family-friendly Orlando hotel in Florida Center with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Universal's Cabana Bay Beach Resort

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
View from room
Point of interest
Property entrance
Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Reviews

8.8 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
6550 Adventure Way, Orlando, FL, 32819
  • Universal Orlando Resort
    5 min walk
  • Universal’s Volcano Bay
    7 min walk
  • Universal CityWalk
    13 min walk
  • Orlando, FL (MCO-Orlando Intl.)
    21 min drive

Room options

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 72 sq m
  • Park view
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

View from room

Volcano Bay View Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Park view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property
Universal's Endless Summer Resort - Dockside Inn and Suites
Pool
Kids pool
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (5412)
The price is AU$242
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Universal's Endless Summer Resort - Dockside Inn and Suites

About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Cabana Bay Beach Resort. Within just a 15-minute stroll, you'll find Universal’s Volcano Bay and Universal CityWalk. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The restaurant, Bayliner Diner, serves American cuisine and is open for breakfast, lunch and dinner. Swizzle Lounge is the hotel's own bar. Enjoy the 2 hot tubs, gym and lazy river plus access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, early theme park entry and a coffee shop/cafe. Cooked-to-order breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute walk of this 3.5-property class Florida Center hotel include Universal’s Islands of Adventure and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 5 min walk - 0.5 km
  • Universal’s Volcano Bay - 7 min walk - 0.6 km
  • Universal CityWalk - 13 min walk - 1.1 km
  • Universal’s Islands of Adventure - 13 min walk - 1.1 km
  • Universal Studios Florida - 3 min drive - 2.2 km

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • ‪Jurassic Park - ‬3 min drive
  • ‪Toon Lagoon - ‬19 min walk
  • ‪The Toothsome Chocolate Emporium And Savory Feast Kitchen - ‬17 min walk
  • ‪Bayliner Diner - ‬3 min walk
  • ‪Confisco Grille & Backwater Bar - ‬15 min walk

About this property

Universal's Cabana Bay Beach Resort

Family-friendly Orlando hotel in Florida Center with 2 restaurants
As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, early theme park entry, and an arcade/games room are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

  • 2200 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Universal's Cabana Bay Beach Resort offers 2200 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Early theme park entry
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Valid theme park admission and Universal Orlando hotel validation required. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to: (a) Universal Studios Florida and/or Universal Islands of Adventure as determined by Universal Orlando; (b) Universal Volcano Bay (weather permitting); and/or (c) Universal Epic Universe (opening 2025). Valid at select attractions at each park. Park-to-Park admission required to board the Hogwarts™ Express. Benefit is non-transferable. Parks, attractions, operational times, and offerings for the Early Park Admission benefit may vary and are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 23 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Frequently asked questions

What is the cancellation policy at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on 2 Dec 2024 start from AU$311.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Cabana Bay Beach Resort?

Yep, Universal's Cabana Bay Beach Resort has a covered self car park with in/out privileges for USD 23 per night.

Does Universal's Cabana Bay Beach Resort have a pool?

Yep, and guests love it! Universal's Cabana Bay Beach Resort has 2 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Cabana Bay Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort features 2 poolside bars, 2 outdoor pools and 2 hot tubs.

Is Universal's Cabana Bay Beach Resort family-friendly?

You bet! With amenities such as early theme park entry and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Universal's Cabana Bay Beach Resort is a hit with families.

Does Universal's Cabana Bay Beach Resort serve breakfast?

Yeah, cooked-to-order brekkie is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Universal's Cabana Bay Beach Resort?

No, Universal's Cabana Bay Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Cabana Bay Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal's Cabana Bay Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Cabana Bay Beach Resort?

No, only service animals are allowed.

Universal's Cabana Bay Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3133 out of 5022 reviews" "
Rating 8 - Good. 1093 out of 5022 reviews" "
Rating 6 - Okay. 446 out of 5022 reviews" "
Rating 4 - Poor. 185 out of 5022 reviews" "
Rating 2 - Terrible. 165 out of 5022 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Divya

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed 7 nights. We really enjoyed the most was pools, and shuttle to theme parks which was very convenient. What we didn't like was food options. Bayline dinner food prices were way too high compare to quality of food. We paid about $57 for theee meals which we end up trashing half because we couldn't eat. Hotel staffs never had smile on their faces. At check in we were only given one room key. Later we had to ask for more. Housekeeping was not provided for the first and last day. But overall a great family resort.
Stayed 7 nights in Aug 2024

8/10 Good

Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay for families. Transportation, pools, Starbucks, service, all top notch. Cafeteria food was not very good.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Liked: Cleanliness
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort
Convenient, but uncomfortable beds.
This hotel is convenient, the shuttle service to the park is frequent and the walk to volcano bay is very short. Lots of life guards supervising the 2 pools and the lazy river. Laundry room costing $3 per wash cycle (30 mins) and $3 for the tumble dryers (1 hour), supply your own detergent. The cleanliness could be better, towards the end of the day it was hard to find clean pool towels. The room towels and the pool towels look identical which might explain the yellow stains on the room towels. Toiletries supplied by the hotel are shampoo, conditioner and a bar of soap, so if you want shower gel/body wash take your own. Walls are very thin, so when someone closes the door to their nearby room expect the wall of you room to move. The bed in the room we stayed in was uncomfotable, the mattress had exceeded its life cycle and was in need of replacing. The location of the scanner to release the parking barrier caused confusion for lots of guests given it is low down on the machine and requires most drivers to drive the car to with-in inches of the machine, this often lead to queues getting out of the car park.
Stayed 14 nights in Aug 2024

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Clean rooms and great pools. Varius restrooms and restuarants available around the resort.
Stayed 7 nights in Aug 2024

10/10 Excellent

Claudileia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s great place !! I love it
Stayed 10 nights in Aug 2024

10/10 Excellent

Liccy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay would come again
Stayed 2 nights in Aug 2024

10/10 Excellent

Yanney

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much 😊 for having and me and my son. We had the best time of our lives together and we enjoyed the view we had on your property hope to see you soon if god gives me more time I’m grateful for everything
Stayed 5 nights in Aug 2024

10/10 Excellent

Pinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect for theme parks, the hotel has a free shuttle to and from all of the Orlando theme parks. Everything is compact and to a small area so it's the perfect vacation spot
Stayed 6 nights in Aug 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

8/10 Good

Bryan

Travelled with family
Need better food
Stayed 5 nights in Aug 2024

10/10 Excellent

Marvin and Mia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice visit. Views and Kenric at front counter
Stayed 1 night in Aug 2024

10/10 Excellent

Truc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at this resort! The room was clean and the property was well kept. Everything was just so easy to access. Lots of options for dining. Onsite Starbucks was great. Parking was plentiful. It was so convenient to be able to walk over to Universal Volcano Bay. The only negative was the rusty old gym equipment. The work studio itself was well designed but the equipments are outdated. Overall, would definitely recommend this resort!
Stayed 3 nights in Aug 2024

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Super convenient & comfortable.
Stayed 3 nights in Aug 2024

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 5 nights in Aug 2024

8/10 Good

Roman

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained, it is clean and relaxing. Wish there was more food variety on the premises. I would return in the future!
Stayed 3 nights in Aug 2024

8/10 Good

Irma

Travelled with family
Disliked: Staff & service
In general good, the staff front desk of the hotel they are nice, but court food cashiers no nice, (most) and the New ice cream place, especially at night, the employees are not nice, there are always problems with the customers, they are not friendly, they do not serve you well, if you ask them something they do not answer you, they talk among themselves. I went twice and stopped going because I do not like their service. I spoke with other people who were at the hotel and they told me the same thing.
Stayed 7 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to vacation
Stayed 3 nights in Aug 2024

8/10 Good

Efren, Los Angeles

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient if you are visiting Universal Orlando. The bartenders were incredible. Lots of options at the diners.
Stayed 4 nights in Aug 2024

10/10 Excellent

Samar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Libera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we. loved the theme of the 50's and 60's
Stayed 2 nights in Aug 2024

8/10 Good

Tawatchai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 6 nights in Jun 2024

8/10 Good

tayri

Travelled with family and small children
Amazing staff, amazing amenities, but the hotel needs more upkeep in their rooms and property
Stayed 2 nights in Aug 2024