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Universal's Cabana Bay Beach Resort

3.5 star property
Comfortable hotel, walk to Universal’s Volcano Bay

Choose dates to view prices

Photo gallery for Universal's Cabana Bay Beach Resort

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Property entrance
View from room
Food and drink
Lobby
Reviews
8.6

Excellent

Popular amenities

  • Parking availableParking availableParking available
  • Hot tubHot tubHot tub
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Pool
  • Room serviceRoom serviceRoom service

Explore the area

Map
6550 Adventure Way, Orlando, FL, 32819
  • Popular LocationUniversal’s Volcano Bay7 min walk
  • Popular LocationUniversal’s Islands of Adventure13 min walk
  • Popular LocationUniversal Studios Florida3 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive

Room options

View all photos for Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Poolside Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

8.9/10 Excellent

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Standard Room (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w / ADA tub - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Bathtub (Mobility, Exterior Entry, Poolside) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Exterior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/roll-in shower (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite - Exterior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Exterior Entry (Includes Early Park Admission*)

8.7/10 Excellent

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Poolside Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Standard Room (Includes Early Park Admission*)

9.1/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*) | Living area

Volcano Bay View 2-Bedroom Suite (Includes Early Park Admission*)

8.3/10 Very good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 72 sq m
  • Sleeps 8
  • 1 Queen Bed and 2 Single Beds

View all photos for Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Family Suite, w/ADA tub - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite, Poolside (Mobility, Exterior Entry, Roll-in Shower) (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Volcano Bay View Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Volcano Bay View Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Volcano Bay View Standard Room (Includes Early Park Admission*)

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Mobility Accessible Standard Room, w/ADA tub (Includes Early Park Admission*)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Family Suite - Interior Entry (Includes Early Park Admission*)

8.8/10 Excellent

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Standard Room (Includes Early Park Admission*)

9.2/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Hearing Accessible Standard Room (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Hearing Accessible Standard Room (Includes Early Park Admission*)

9/10 Wonderful

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Blackout curtains
Private bathroom
Hairdryer
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

In-room safe, blackout curtains, iron/ironing board

Poolside Family Suite - Interior Entry (Includes Early Park Admission*)

8.4/10 Very good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Flat-screen TV
  • 40 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Front of property
Universal's Endless Summer Resort - Dockside Inn and Suites
Pool
Kids pool
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (5171)
The price is AU$343
for 1 night
includes taxes & fees
16 June - 17 June
Universal's Endless Summer Resort - Dockside Inn and Suites

About the area

Orlando

A family-friendly stay in Orlando awaits you at Universal's Cabana Bay Beach Resort. Within just a 15-minute stroll, you'll find Universal’s Volcano Bay and Universal CityWalk. Highlights at this hotel include 2 restaurants, 2 outdoor swimming pools and 2 poolside bars. .The restaurant, Bayliner Diner, serves American cuisine and is open for breakfast, lunch and dinner. Swizzle Lounge is the hotel's own bar. Enjoy the 2 hot tubs, gym and lazy river plus access to a bowling alley. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Cooked-to-order breakfast is available daily. There's also self parking, along with the convenience of a free theme park shuttle. .Places within a 30-minute walk of this 3.5-property class Florida Center hotel include Universal’s Islands of Adventure and Universal Studios Florida.

What's nearby

  • Universal Orlando Resort - 5 min walk
  • Universal’s Volcano Bay - 7 min walk
  • Universal CityWalk - 13 min walk
  • Universal’s Islands of Adventure - 13 min walk
  • Universal Studios Florida - 3 min drive

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

Restaurants

  • Jurassic Park - 3 min drive
  • Toon Lagoon - 19 min walk
  • The Toothsome Chocolate Emporium And Savory Feast Kitchen - 17 min walk
  • Bayliner Diner - 3 min walk
  • Swizzle Lounge - 3 min walk

About this property

Universal's Cabana Bay Beach Resort

Comfortable hotel, walk to Universal’s Volcano Bay
As a guest of Universal's Cabana Bay Beach Resort, you'll find 2 outdoor swimming pools and 2 hot tubs along with a lazy river, a waterslide, and a fitness centre. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi and wired Internet.

A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Universal's Cabana Bay Beach Resort. Parking is available for a fee.

This 3.5-star Orlando hotel is smoke free.

  • 2200 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Universal's Cabana Bay Beach Resort offers 2200 accommodations with a safe and coffee/tea makers. 40-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hairdryers. This Orlando hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free theme park shuttle
  • Covered parking on site (USD 23 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 5 to 25 for adults and USD 5 to 20 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Atomic Tonic
  • Bayliner Diner
  • Galaxy Bowl Restaurant
  • Hideaway Bar and Grille
  • Swizzle Lounge

Things to do

  • 2 outdoor pools
  • 2 spa tubs
  • Arcade/game room
  • Bowling alley
  • Gym
  • Heated pool
  • Lazy river
  • Shopping
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Bowling alley
  • Free cot
  • Free theme park shuttle
  • Laundry facilities
  • Lazy river
  • Mini-fridge
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • In-room accessibility
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
WIZARDING WORLD and all related trademarks, characters, names, and indicia are © & ™ Warner Bros. Entertainment Inc. Publishing Rights © JKR. (s23) *Requires theme park admission. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening to either Universal Studios Florida or Universal Islands of Adventure as determined by Universal Orlando. Early Park Admission begins up to one (1) hour prior to regular scheduled park opening for Universal Volcano Bay. Valid at select attractions at each park. Attractions are subject to substitutions without notice. Additional restrictions apply.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 25 for adults and USD 5 to 20 for children
  • Covered self-parking fee: USD 23 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Contactless check-out is available.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cabana Bay Beach Resort
Cabana Bay Resort
Cabana Beach Bay
Cabana Resort
Universal's Cabana Bay
Universal's Cabana Bay Beach
Universal's Cabana Bay Beach Resort
Universal's Cabana Bay Beach Resort Hotel
Universal's Cabana Bay Beach Resort Hotel Orlando
Universal's Cabana Bay Beach Resort Orlando
Universal's Cabana Bay Beach Orlando

Frequently asked questions

What is the cancellation policy at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Universal's Cabana Bay Beach Resort?

As of 2 June 2024, prices found for a 1-night stay for 2 adults at Universal's Cabana Bay Beach Resort on 4 June 2024 start from AU$395.69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Universal's Cabana Bay Beach Resort?

Yep, Universal's Cabana Bay Beach Resort has a covered self car park with in/out privileges for USD 23 per night.

Are there any beaches close to Universal's Cabana Bay Beach Resort?

The closest beach to Universal's Cabana Bay Beach Resort is Beachcomber Beach (13 km).

Does Universal's Cabana Bay Beach Resort have a pool?

Yep, and guests recommend it! Universal's Cabana Bay Beach Resort has 2 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

Does Universal's Cabana Bay Beach Resort have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Universal's Cabana Bay Beach Resort?

Universal's Cabana Bay Beach Resort features 2 poolside bars, 2 outdoor pools and 2 hot tubs.

Is Universal's Cabana Bay Beach Resort family-friendly?

You bet! With amenities such as children's meals and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Universal's Cabana Bay Beach Resort is a hit with families.

Does Universal's Cabana Bay Beach Resort serve breakfast?

Yeah, cooked-to-order brekkie is served daily.

Is there a free airport shuttle available at Universal's Cabana Bay Beach Resort?

No, Universal's Cabana Bay Beach Resort does not offer an airport shuttle service.

Is there a bar or restaurant at Universal's Cabana Bay Beach Resort?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Universal's Cabana Bay Beach Resort?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Universal's Cabana Bay Beach Resort?

No, only service animals are allowed.

Universal's Cabana Bay Beach Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 2942 out of 5042 reviews" "
Rating 8 - Good. 1143 out of 5042 reviews" "
Rating 6 - Okay. 513 out of 5042 reviews" "
Rating 4 - Poor. 224 out of 5042 reviews" "
Rating 2 - Terrible. 220 out of 5042 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained. The rooms were spacious and clean. My family and I used the pools, dining facilities, transportation, gym and even the hot tub. All of this while heading to the parks everyday. The staff was very friendly. The food was excellent. We could not have asked for a better experience.
Stayed 5 nights in Feb 2024

4/10 Poor

Justin

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Dirty linens. Found bed bugs on one of the beds. Told them snd fhey just dropped new bedding on the floor, didn't even make the bed. Overcharged me by 349 dollars and just applied it towards the wnd of the stay and put the balance on my room key. I understand mistakes happen but i had to point all these things out. I never recieved an apology or an offer of gratuity or a consulation as an apology. With hiw much i spend - multiple thousands of dollars every 3 months - on these hotels alone let alone the amounts i spend at the parks - im for sure part of the 10 percent that equates to the hotels True revenue stream. They say 90 percent of any given hotels revenue comes from 10 percent of the customers Almost always repeat customers. I definitely feel like a nunber here. It would be nice if they offered to make it right. Never had this issue wt Dockside...
Stayed 1 night in Mar 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bowling ally. We enjoyed a few drinks and bowled, then grabed an icecream cone afterwards.
Stayed 3 nights in Feb 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good-not Disney
Hotel has cute theme and plenty of room at pool. Lots of fast food type food choices. No sit down restaurant. Decor starting to look a little shabby in room. Checkout at 11 but maid ENTERED our room at 10:45. 😳
Stayed 2 nights in Mar 2024

8/10 Good

Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 5 nights in Feb 2024

10/10 Excellent

Laura

Stayed 3 nights in Feb 2024

10/10 Excellent

michelle, oak ridge

Stayed 2 nights in Feb 2024

6/10 Okay

Daniel thomas

Stayed 7 nights in Feb 2024