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Kempinski Hotel Changsha

5.0 star property
Luxury hotel connected to a shopping centre in Yuhua District with 4 restaurants

Photo gallery for Kempinski Hotel Changsha

Exterior
Lobby
Exterior
Executive Suite, 1 King Bed, City View (Executive Suite)
1 bedroom, down duvets, minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Gym
  • Housekeeping
  • Breakfast available
The current price is AU$173
includes taxes & fees
3 Mar - 4 Mar

Explore the area

Map
No.419, Shaoshan Middle Road, Yuhua District, Changsha, Hunan, 410007
  • Huangxing Walking Street
    ‪3 min drive‬
  • Helong Stadium
    ‪3 min drive‬
  • Jia Yi's Memorial Hall
    ‪5 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed, City View (Presidential Suite)

Executive Suite, 1 King Bed, City View (Presidential Suite)

Executive Suite, 1 King Bed, City View (Presidential Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 256 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds (Executive Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds (Executive Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, City View (Superior King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Executive King Room)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Executive King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 1 King Bed, City View (Grand Deluxe King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds (Superior Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 44 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed, City View (Deluxe King Room)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 1 King Bed, City View (Deluxe King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds (Premier Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds (Premier Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 45 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite)

Executive Suite, 1 King Bed, City View (Executive Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 87 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds, City View (Grand Deluxe Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Superior Room, 2 Single Beds, City View (Grand Deluxe Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, City View (Deluxe Twin Room)

1 bedroom, down duvets, minibar, in-room safe

Standard Room, 2 Single Beds, City View (Deluxe Twin Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 44 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite, 1 King Bed, City View (Grand Deluxe Suite)

1 bedroom, down duvets, minibar, in-room safe

Suite, 1 King Bed, City View (Grand Deluxe Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 86.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, City View (Diplomatic Suite)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 132 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View (Premier King Room)

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, City View (Premier King Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Down duvet
Separate bedroom
Blackout curtains
Separate bath and shower
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Superior 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Diplomatic Suite

Lobby

Diplomatic Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

1 bedroom, down duvets, minibar, in-room safe

Executive Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe King Size Room

1 bedroom, down duvets, minibar, in-room safe

Grand Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Size Room

1 bedroom, down duvets, minibar, in-room safe

Premier King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

1 bedroom, down duvets, minibar, in-room safe

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Twin Size Room

1 bedroom, down duvets, minibar, in-room safe

Grand Deluxe Twin Size Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe King Size Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Size Room

1 bedroom, down duvets, minibar, in-room safe

Premier Twin Size Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Superior King Size Room

1 bedroom, down duvets, minibar, in-room safe

Superior King Size Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down duvets, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Deluxe Suite

1 bedroom, down duvets, minibar, in-room safe

Premier Deluxe Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room

1 bedroom, down duvets, minibar, in-room safe

Family Friendly Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Friendly Room (Double Bed)

1 bedroom, down duvets, minibar, in-room safe

Family Friendly Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

1 bedroom, down duvets, minibar, in-room safe

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Kaaaaat Themed Family Room

1 bedroom, down duvets, minibar, in-room safe

Kaaaaat Themed Family Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Themed Family Friendly Family Suite

1 bedroom, down duvets, minibar, in-room safe

Themed Family Friendly Family Suite

  • Sleeps 4
  • 1 Single Bunk Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Room

1 bedroom, down duvets, minibar, in-room safe

Detective MacFox Immerse Theme Kids Room

  • Sleeps 2
  • 1 Single Bed and 1 King Bed

View all photos for Detective MacFox Immerse Theme Kids Suite

1 bedroom, down duvets, minibar, in-room safe

Detective MacFox Immerse Theme Kids Suite

  • Sleeps 2
  • 1 Single Bed and 1 King Bed

Similar properties

Exterior

JW Marriott Hotel Changsha

  • Pool
  • Spa
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, (18)
The price is AU$240
for 1 room
includes taxes & fees
8 Mar - 9 Mar
JW Marriott Hotel Changsha

About the area

Changsha

Kempinski Hotel Changsha places you in the heart of Changsha, connected to a shopping centre and 2.8 km (1.8 mi) from Helong Stadium. Highlights at this luxury hotel include 4 restaurants, an indoor swimming pool and a bar/lounge. .The buffet restaurant, Elements Restaurant, is open for breakfast, brunch, lunch and dinner. Lobby Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the free kids' club, gym and sauna. A meeting room, a conference centre, and a 24-hour business centre are among the business amenities offered. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. .Sights within a 10-minute drive of this 5-property class Yuhua District hotel include Jia Yi's Memorial Hall and Martyrs' Park.

What's nearby

  • Helong Stadium - 3 min drive
  • May Day Square - 5 min drive
  • Hunan University - 6 min drive
  • Hongxing International Convention Center - 7 min drive
  • Hunan Provincial Museum - 8 min drive

Getting around

  • Changsha Railway Station - 13 min drive
  • Wanjiali Square Station - 16 min drive
  • Changsha (CSX-Huanghua Intl.) - 27 min drive

Restaurants

  • ‪忆口香龙虾 - ‬11 min walk
  • ‪星巴克 - ‬10 min walk
  • ‪湖南金辉旅行社 - ‬5 min walk
  • ‪双泉龙茶楼 - ‬6 min walk
  • ‪怡清源 - ‬14 min walk

About this property

Kempinski Hotel Changsha

Luxury hotel connected to a shopping centre in Yuhua District with 4 restaurants
Kempinski Hotel Changsha offers its guests an indoor pool, a sauna, and a fitness centre. There are 4 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. A complimentary children's club, tour/ticket assistance, and a garden are also featured at the luxury Kempinski Hotel Changsha.

Smoking is allowed in designated areas at this 5-star Changsha hotel.

  • 1 building
  • 408 guestrooms or units
  • 39 levels
  • 4 dining venues
  • Built in 2014
  • Kid's club (free)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
Kempinski Hotel Changsha offers 408 air-conditioned accommodations with iPod docking stations and minibars. Beds feature down duvets. Flat-screen televisions are featured in guestrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 158 for adults and CNY 79 for children
  • 4 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Elements Restaurant
  • Kempi Deli
  • Kempinski Brewery
  • Lobby Lounge
  • Qi Shun Restaurant

Things to do

  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Children's toys
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kempinski Hotel Changsha

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 1000.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 158 for adults and from CNY 79 for children
  • Rollaway bed fee: CNY 350.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kempinski Hotel Changsha
Kempinski Changsha
Kempinski Hotel Changsha Hotel
Kempinski Hotel Changsha Changsha
Kempinski Hotel Changsha Hotel Changsha

Frequently asked questions

What is the cancellation policy at Kempinski Hotel Changsha?

Kempinski Hotel Changsha offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Kempinski Hotel Changsha?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel Changsha on 3 Mar 2025 start from AU$173.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kempinski Hotel Changsha have a pool?

Kempinski Hotel Changsha has an indoor pool.

What luxury perks are available at Kempinski Hotel Changsha?

Kempinski Hotel Changsha features an indoor pool, a sauna and 4 restaurants. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Kempinski Hotel Changsha a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Kempinski Hotel Changsha.

Are there hot tubs in the rooms at Kempinski Hotel Changsha?

No, but there are deep-soaking baths in the guestrooms.

Does Kempinski Hotel Changsha serve breakfast?

Sure does, buffet brekkie is on offer daily between 6:30 AM and 10:00 AM.

Is there a free airport shuttle available at Kempinski Hotel Changsha?

No, Kempinski Hotel Changsha does not offer an airport shuttle service.

Is there a bar or restaurant at Kempinski Hotel Changsha?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Kempinski Hotel Changsha?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Kempinski Hotel Changsha?

No, pets and service animals are not allowed.

Kempinski Hotel Changsha Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 25 out of 37 reviews
Rating 8 - Good. 9 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 1 out of 37 reviews
Rating 2 - Terrible. 0 out of 37 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

RAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager @ frontdesk and the rest of the staff are very helpful in helping me to navigate around the place. Offered very useful tips
Stayed 4 nights in Oct 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

STEPHEN, HUNTINGTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Dorothy the manager super helpful speaks English and Chinese perfect.All of the staff were very helpful.The buffet breakfast incredible.The buffet weekend lunch or dinner highly recommend.Housekeeping always kept the room neat and clean daily.Great local food around the neighborhood.
Stayed 3 nights in Mar 2024

10/10 Excellent

Ling

6/10 Okay

Yutang

Stayed 2 nights in Sep 2020

6/10 Okay

Yutang

Stayed 1 night in Sep 2020

10/10 Excellent

Sarabjit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definately suggested to all
Great place to stay. Will highly recommend.
Stayed 1 night in Dec 2019

10/10 Excellent

ISSACK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2019

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very happy with the front desk staff, they are very friendly and helpful
Stayed 1 night in Jun 2019

10/10 Excellent

Xinyi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel does not match its brand name
I chose this hotel because of its brand, but I was very disappointed. The worst of all was the air conditioning. It simply did not work, and the quilt was thick. The location is quite far away from downtown. It took 15 to 20 minutes to walk to the nearest subway station, and then six stops to go to the downtown. The restaurant that served Chinese food was terrible. When I walked in at around 19:30, there was not a single guest there. Only a table with several people who looked like working at the restaurant eating there. But I must say that the ladies at the front desk and the lobby were extremely helpful. So what went wrong was the top management, not the people working there.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Typical of the brand. Very high quality and reasonable price

8/10 Good

Shijia, Los angelas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay
The hotel was OK as a 5 star. But the location rid really inconvenient

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
i loved my stay, they arranged a free update to 32 flloors. which was a great honor. we enjoyed also breakfast.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! Recommended!
Very comfortable. The hotel design are good and details are well taken care of.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and Comfortable, Good Services
Hotel is great, but the restaurant does not have many chlives for local cuisines. Location is a bit far from the commercial areas and train stations and does not have underground station nearby.

10/10 Excellent

Emy, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, staff was exceptional
We were very pleased with the hotel, especially the lobby staff. The buffet breakfast was quite nice selections and quality, except for the staff in their, some nice, but a few not too responsive, maybe language barrier. We stayed for a week, on some days, it was under staff. Next door there was a large construction project, at time's could be noisy. The room temp was centrally controlled, way too warm for comfort. We couldn't fall asleep the first night. They had to leave one window slightly opened to air out for us.

10/10 Excellent

David, Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The Kempinski Changsha is a very good choice for the quality of the service. The staff were all very polite with a lot of attention to details. The bed room was huge with an wonderful bathroom. Breakfast with full choices between western and Asian I'll certainly stay again in this hotel any times I'm traveling to changsha

8/10 Good

WEN SHU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lida

Stayed 2 nights in Jun 2022

8/10 Good

Yves

Liked: Cleanliness, property conditions & facilities, room comfort
Komfortables und sauberes Hotel
Wir blieben zwei Nächte in einer Executive Suite im Kempinski Changsha. Die Lage ist etwas abseits des Zentrums im Süden, aber immer noch gut. Es gibt einen Walmart und einige gute Restaurants in Gehdistanz. Gutes Frühstücksbuffet, sauber, Einrichtung im guten Zustand. Teilweise ist es etwas schwierig, mit den Angestellten in Englisch zu kommunizieren, aber der General Manager steht zur Verfügung und nimmt Wünsche auf. Personal ist ausreichend vorhanden, jedoch ist der Trainingsstand nicht bei allen top. Restaurants im Hotel und In-Room-Dining sind nicht empfehlenswert. Insgesamt hatten wir aber einen guten Aufenthalt und würden das Hotel empfehlen.
Stayed 2 nights in Jan 2020

10/10 Excellent

TOMOMI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良いです。
Stayed 5 nights in Nov 2019

10/10 Excellent

Hoi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客房/酒店整潔
Stayed 1 night in May 2019