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Canopy by Hilton Charlotte Southpark

4.0 star property
Hotel with a health club, near SouthPark Mall
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Canopy by Hilton Charlotte Southpark

Premium bedding, down duvets, in-room safe, desk
Exterior
Terrace/patio
Shower, rainfall showerhead, hair dryer, towels
Fitness facility

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
4905 Barclay Downs Drive, Charlotte, NC, 28210
  • Park Road Park
    12 min walk
  • SouthPark Mall
    15 min walk
  • Phillips Place
    19 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    19 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

Premium bedding, down duvets, in-room safe, desk

Premium Suite, 1 King Bed, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 1 Bedroom

55-inch LCD TV with satellite channels, TV

Premium Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
Hairdryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Peloton Wellness Room)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed (Peloton Wellness Room)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 1 King Bed, Accessible, Balcony (Mobility & Hearing, Roll-In Shower)

Highlights

Balcony
Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Down duvet
Premium bedding
Separate bedroom
Hairdryer
  • 69 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Premium Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, down duvets, in-room safe, desk

Premium Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Hairdryer
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, in-room safe, desk

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
LCD TV
Premium bedding
Down duvet
Blackout curtains
Private bathroom
Rainfall showerhead
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Hyatt Centric SouthPark Charlotte
Parking included
Free WiFi
Restaurant
Air conditioning
4.7 out of 5, Exceptional, (900)
The price is AU$330
for 1 night
includes taxes & fees
16 Nov - 17 Nov
Hyatt Centric SouthPark Charlotte

About the area

Charlotte

At Canopy by Hilton Charlotte Southpark you'll be within just a 15-minute stroll of Sharon Shopping Center and Park Road Park. Highlights at this hotel include a restaurant, a gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find a 24-hour business centre, a coffee shop/cafe and a snack bar/deli. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Attractions within a 10-minute drive of this 4-property class SouthPark hotel include SouthPark Mall and Billy Graham Library.

What's nearby

  • Park Road Park - 12 min walk
  • SouthPark Mall - 15 min walk
  • Quail Hollow Club - 7 min drive
  • Bank of America Stadium - 11 min drive
  • Spectrum Center - 11 min drive

Getting around

  • Archdale Station - 6 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 19 min drive

Restaurants

  • ‪Suffolk Punch Brewing - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Arthur's At Belk - ‬11 min walk
  • ‪The Original Pancake House - ‬9 min walk

About this property

Canopy by Hilton Charlotte Southpark

Hotel with a health club, near SouthPark Mall
Canopy by Hilton Charlotte Southpark offers its guests a health club and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 5 meeting rooms, and coworking spaces. Event space at this hotel measures 9000 square feet (836 square metres) and includes conference space. The business-friendly Canopy by Hilton Charlotte Southpark also features coffee/tea in common area, concierge services, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Charlotte hotel is smoke free.

  • 150 guestrooms or units
  • 5 levels
  • 9000 sq ft of conference space
  • 836 sq. m of conference space
  • Built in 2020
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Canopy by Hilton Charlotte Southpark offers 150 accommodations with espresso makers and a safe. Beds feature down duvets and premium bedding. 55-inch LCD televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and change of towels can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 46 metres
  • Street parking available
  • Secured, covered parking on site (USD 10 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 50 for adults and USD 10 to 50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 9,000 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels

Food and drink

  • Espresso maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 75.00
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: USD 75.00 per accommodation, per stay (maximum USD 80.44 per stay), plus a deposit of USD 80.44 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 50.00 for adults and USD 10.00 to 50.00 for children
  • Covered self-parking fee: USD 10.00 per night (in/out privileges)
  • Pet deposit: USD 80.44 per stay
  • Pet fee: USD 75.00 per accommodation, per stay (maximum USD80.44 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 75.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy by Hilton Charlotte Southpark Hotel
Canopy by Hilton Charlotte Southpark Charlotte
Canopy by Hilton Charlotte Southpark Hotel Charlotte

Frequently asked questions

What is the cancellation policy at Canopy by Hilton Charlotte Southpark?

Canopy by Hilton Charlotte Southpark offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Canopy by Hilton Charlotte Southpark?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Canopy by Hilton Charlotte Southpark on 15 Nov 2024 start from AU$299.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Canopy by Hilton Charlotte Southpark?

Yep, Canopy by Hilton Charlotte Southpark has a secured covered self car park with in/out privileges for USD 10.00 per night. Onsite parking is limited.

What makes Canopy by Hilton Charlotte Southpark a romantic place to stay?

Couples dining and romance packages, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Canopy by Hilton Charlotte Southpark.

Does Canopy by Hilton Charlotte Southpark serve breakfast?

You bet, cooked-to-order brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Canopy by Hilton Charlotte Southpark?

No, Canopy by Hilton Charlotte Southpark does not offer an airport shuttle service.

Is there a bar or restaurant at Canopy by Hilton Charlotte Southpark?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Canopy by Hilton Charlotte Southpark?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Canopy by Hilton Charlotte Southpark?

Cats and dogs are welcome at Canopy by Hilton Charlotte Southpark, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 34 kg per pet.

Canopy by Hilton Charlotte Southpark Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 466 out of 645 reviews" "
Rating 8 - Good. 91 out of 645 reviews" "
Rating 6 - Okay. 36 out of 645 reviews" "
Rating 4 - Poor. 26 out of 645 reviews" "
Rating 2 - Terrible. 26 out of 645 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

randy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sherrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location. I would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Kendra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are very nice. The rooms are modern and clean. Comfy bed. This hotel is in a convenient area with easy parking.
Stayed 1 night in Jul 2024

10/10 Excellent

Colleen

Stayed 2 nights in Jul 2024

10/10 Excellent

Jesus

Stayed 1 night in Jul 2024

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were informed by the front desk person upon arrival at 5:30pm our room was not ready
Stayed 1 night in Jul 2024

8/10 Good

Clark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute 5 star experience....EXCEPT for the parking! We arrived late at night and were told to go around to the rear of the building. We got sorta trapped in a parking lot not affiliated with Canopy at all! Almost an hour after we arrived, we got into our room. We are comfortable on NYC, SF, Chicago and Boston. To get crossed up in a Charlotte hotel was somewhat frustrating. Otherwise, room, staff and location were great.
Stayed 1 night in Jul 2024

2/10 Terrible

Michelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, friendly staff and excellent room’
Stayed 2 nights in Jul 2024

10/10 Excellent

Keelin

Stayed 1 night in Jun 2024

10/10 Excellent

Brandi

Stayed 1 night in Jun 2024

10/10 Excellent

Chelsea

Stayed 2 nights in Jun 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast at this place is amazing, You have to pay but if you get the breakfast vouchers it covers a bit of your meal, but the food is so good it was worth. I can be a stickler for having to pay for things, especially hotel food. But man oh man this breakfast was top notch. Super friendly staff always the most important after a clean hotel room, which is definitely was
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always pleasant, and property is always well managed and well kept.
Stayed 1 night in Jun 2024

10/10 Excellent

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Damian

Stayed 2 nights in Jun 2024

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Alphonso

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

8/10 Good

Jeffrey W

Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
For being a newer hotel in the Southpark Area, felt like the cleanliness and quality of the hotel has gone backwards, from when we visited when it first opened. There were areas of the room that you could tell was not vacuumed properly and were scuff marks all over the wall. There was obvious wear and tears in the room that they tried to cover…but made it look worse. However, on the flip side. Location was close to where we needed to be. Not too crowded.
Stayed 2 nights in May 2024

8/10 Good

Rachelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Canopy Hotel was exquisite in interior design. The amenities provided were excellent. The onsite restaurant - Fine & Fettle had delicious, convenient breakfast options. I appreciated the availability of filtered water in glass jars to fill during my stay. The hotel staff was pleasant and helpful but sometimes difficult to reach in person after peak hours. Without a bell or any indicator to inform the front desk, we were left standing and waiting for service. The parking garage is atrocious! It was a poorly designed and difficult to navigate for a mid sized SUV or larger. If you get to the end of the garage and do not find a suitable space to park, getting out required backing out of the garage fully through 3 sharp sections or doing a 20 point turn to about face the vehicle - and it cost $10 daily to use the facility. Room service came and made the bed daily if my do not disturb sign was not out and brought fresh towels, however, no clean cups were provided for the water or espresso and the espresso pods were only refilled on my refresh before my last night. The property location was close to shopping and restaurants and walkable and in a fantastic area. Overall, the stay was good and I would stay here again.
Stayed 5 nights in May 2024

2/10 Terrible

Leo

Stayed 1 night in May 2024

10/10 Excellent

Will

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024