Hilton Garden Inn Charlotte/Concord

3.0 star property
Hotel with free parking, near Concord Mills
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hilton Garden Inn Charlotte/Concord

Bar (on property)
Terrace/patio
Exterior
Room
Bar (on property)

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
7831 Gateway Ln Nw, Concord, NC, 28027
  • Cabarrus County Convention and Visitors Bureau
    13 min walk
  • Great Wolf Lodge Water Park
    16 min walk
  • Concord Mills
    19 min walk
  • Concord, NC (USA-Concord Regional)
    5 min drive

Room options

Two Queen Beds, Roll In Shower

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Shower/bath combination
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

Room

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Shower/bath combination
Designer toiletries
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Drinks & Snacks)

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Shower/bath combination
Designer toiletries
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Sofa bed - double
Shower/bath combination
  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Shower/bath combination
Designer toiletries
Private bathroom
Hairdryer
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Sofa bed
Blackout curtains
Shower/bath combination
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
Private bathroom
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Accessible

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Shower/bath combination
Designer toiletries
Private bathroom
Hairdryer
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
Blackout curtains
Shower/bath combination
Designer toiletries
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
HDTV
5 bedrooms
Sofa bed
Shower/bath combination
Designer toiletries
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Concord

At Hilton Garden Inn Charlotte/Concord you'll be 1.6 km (1 mi) from Concord Mills and 3.4 km (2.1 mi) from Charlotte Motor Speedway. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Great American Grill, serves American cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the indoor swimming pool and 24-hour gym. 4844 square feet (450 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 9:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 10-minute drive of this 3-property class Concord hotel include University of North Carolina at Charlotte and PNC Music Pavillion.

What's nearby

  • Great Wolf Lodge Water Park - 16 min walk
  • Concord Mills - 19 min walk
  • Charlotte Motor Speedway - 4 min drive
  • Hendrick Motorsports Complex - 4 min drive
  • SEA LIFE Charlotte-Concord Aquarium - 4 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 8 min drive
  • Kannapolis Station - 17 min drive
  • Concord, NC (USA-Concord Regional) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬18 min walk
  • ‪Starbucks - ‬20 min walk
  • ‪Firehouse Subs - ‬5 min drive
  • ‪Cookout - ‬4 min walk
  • ‪McDonald's - ‬9 min walk

About this property

Hilton Garden Inn Charlotte/Concord

Hotel with free parking, near Concord Mills
Hilton Garden Inn Charlotte/Concord offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Hilton Garden Inn Charlotte/Concord. A free area shuttle within 7 mi is available. Free self parking is available.

  • 1 building
  • 118 guestrooms or units
  • 6 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2010
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Corner/local shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Charlotte/Concord offers 118 accommodations with a safe and coffee/tea makers. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Concord hotel provides complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 7 mi
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: USD 9.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great American Grill

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4,844 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9.95 per person
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Charlotte-Concord
Hilton Garden Inn Hotel Charlotte-Concord
Hilton Garden Inn Charlotte-Concord Hotel
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord
Hilton Garn Charlotte Concord
Hilton Charlotte Concord
Hilton Garden Inn Charlotte Concord
Hilton Garden Inn Charlotte/Concord Hotel
Hilton Garden Inn Charlotte/Concord Concord
Hilton Garden Inn Charlotte/Concord Hotel Concord

Frequently asked questions

What is the cancellation policy at Hilton Garden Inn Charlotte/Concord?

Hilton Garden Inn Charlotte/Concord offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Garden Inn Charlotte/Concord?

As of 2 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Charlotte/Concord on 24 Nov 2024 start from AU$217.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Garden Inn Charlotte/Concord?

Yep, Hilton Garden Inn Charlotte/Concord has a free self car park.

Does Hilton Garden Inn Charlotte/Concord have a pool?

Hilton Garden Inn Charlotte/Concord has an indoor pool.

Does Hilton Garden Inn Charlotte/Concord have a waterslide?

No, there is no waterslide at Hilton Garden Inn Charlotte/Concord, but Great Wolf Lodge Water Park is a short 16-minute walk away.

Does Hilton Garden Inn Charlotte/Concord serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 7:00 AM to 9:30 AM.

Is there a free airport shuttle available at Hilton Garden Inn Charlotte/Concord?

No, Hilton Garden Inn Charlotte/Concord does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Garden Inn Charlotte/Concord?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Garden Inn Charlotte/Concord?

Check-in begins at 3 PM. Check-out time is noon.

Hilton Garden Inn Charlotte/Concord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 670 out of 1001 reviews" "
Rating 8 - Good. 220 out of 1001 reviews" "
Rating 6 - Okay. 57 out of 1001 reviews" "
Rating 4 - Poor. 28 out of 1001 reviews" "
Rating 2 - Terrible. 26 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Natasha

Stayed 1 night in Jul 2024

8/10 Good

Amanda

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice but nothing special
Very nice facility but the price was outrageous! Breakfast was not even included. Service was mediocre, had to ask about everything.
Stayed 1 night in Jul 2024

8/10 Good

Mary, Greensboro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, clean and well-kept. No free coffee or breakfast, too pricey.
Stayed 1 night in Jul 2024

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very smooth check in hotel is clean and rooms were clean and comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Very new, fresh, great staff. Very convenient and close to everything.
Stayed 1 night in Jul 2024

10/10 Excellent

Sheri, Woodruff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed here after attending a concert at PNC . Excellent friendly staff. Very clean. Very convenient to eating and all the things. Try the breakfast , Mike makes the best grits in North Carolina .
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Adrienne

Stayed 2 nights in Jun 2024

10/10 Excellent

Nathan

Stayed 1 night in Jun 2024

8/10 Good

walter

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Jessse

Travelled with family
Liked: Amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
Nobody was at the front desk when we checked in, around 6:30pm. We waited almost 10 minutes before my husband walked down the hall and located an office. An employee was sitting in there. My husband asked him who was working the front desk and he said “I am” and he followed my husband to the desk. (The office was not visible from the front desk, so I don’t know exactly how he would ever know anyone was waiting to checkin.) He was friendly and checkin went smoothly after that. The hotel is nice, modern and smelled clean. The lobby is quite nice. Our room was tidy, but obvious the hard floors hadn’t been cleaned and toilet base was certainly not cleaned after the last guest. We even found someone’s personal hairbrush on the floor near the bed. Free breakfast is also stated when booking, but only fruit, canned juice, granola bars and pastries were free. There was a $13 charge for a buffet, which consisted of 3 items on the hot bar. We were offered a menu to order from. Prices were reasonable, but not free. We each grabbed a piece of fruit and ate elsewhere. On the day of checkout, housekeeping knocked on our door at 9:50am to see if we’d checked out yet. (Our reservation lists checkout time as noon.)
Stayed 1 night in Jun 2024

8/10 Good

Christopher

Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Mark and Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Was very clean and accessible.
Stayed 1 night in Jun 2024

10/10 Excellent

aleza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Elbert

Stayed 5 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was updated and very nice. Clean room, easy check in and out process. Convenient right off the interstate.
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Stayed 2 nights in Apr 2024

2/10 Terrible

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Extremely disappointed!!! I spent 264 for one night, for two reasons. One it was my wife’s birthday two so that our 4 year old daughter could swim. Before I booked this room I specifically called the Hotel to verify that they had an indoor pool and it was in service! We arrived around 5pm to check in. I was then told they overbooked double queen rooms would we take a king bed with pull out couch. We said sure no problem. Then the bad news was given the pool was closed because all of the safety measures were not in place??? I am all about safety but I called that morning to ensure the pool was open and operational. Then we get to our room no and the cable isn’t even hooked up ? I managed to figure out that the HDMI cord wasn’t plugged in. I am extremely disappointed and not happy we could have stayed home slept in our own king size bed and played in the bathtub and saved $ 264.00!!!!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near PNC
Super friendly and helpful front desk service! Clean, quiet, comfortable stay.
Stayed 1 night in Apr 2024

10/10 Excellent

Whitney

Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Been staying at the Hilton Garden Inn for at the past 7-8 years . They are always remodeling . The restaurant has great food and is open til 10 pm. Breakfast is cook to order and really good . On the weekend they serve breakfast until 11 which is nice .
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024