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Extended Stay America Suites - Charlotte - Matthews

2.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Extended Stay America Suites - Charlotte - Matthews

Lobby
Lobby
Exterior
Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Kitchen
The current price is AU$134
includes taxes & fees
6 Apr - 7 Apr

Explore the area

Map
1424 Matthews- Mint Hill Road, Matthews, NC, 28105
  • Sportsplex at Matthews
    ‪12 min walk‬
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • SouthPark Mall
    ‪17 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 2 Queen Beds

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About the area

Matthews

At Extended Stay America Suites - Charlotte - Matthews you'll be within just a 15-minute stroll of Bowlero Matthews and Sportsplex at Matthews. Highlights at this hotel include free daily breakfast, free self-parking and a 24-hour gym. .This business-friendly hotel offers free WiFi in public areas, a 24-hour front desk and express check-out. Added amenities include coffee/tea in a common area and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of limited parking. .Attractions within a 20-minute drive of this Matthews hotel include Spectrum Center and Charlotte Convention Center.

What's nearby

  • Sportsplex at Matthews - 12 min walk - 1.1 km
  • Novant Health Matthews Medical Center - 3 min drive - 1.8 km
  • Carolina Courts Indian Trail - 6 min drive - 6.0 km
  • Waverly - 9 min drive - 12.2 km
  • SouthPark Mall - 17 min drive - 16.7 km

Getting around

  • Charlotte Station - 21 min drive
  • Charlotte-Douglas International Airport (CLT) - 31 min drive

Restaurants

  • ‪Texas Roadhouse - ‬19 min walk
  • ‪Miki's Restaurant - ‬3 min drive
  • ‪Golden Corral - ‬8 min walk
  • ‪Neds Tavern - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬17 min walk

About this property

Extended Stay America Suites - Charlotte - Matthews

Suburban hotel with free breakfast and 24-hour fitness centre
Free breakfast is available daily. Public spaces have free WiFi. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Extended Stay America Suites - Charlotte - Matthews. Limited free parking is available on a first-come, first-served basis.

This Matthews hotel is smoke free.

  • 123 guestrooms or units
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Lift
  • No smoking on site
Extended Stay America Suites - Charlotte - Matthews offers 123 accommodations with blackout curtains. This accommodation offers separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a combined bath/shower unit.

This Matthews hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided once per stay.

Languages

English

Similar properties

Standard Room, 2 Queen Beds, Non Smoking

Comfort Inn Matthews - Charlotte

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.1 out of 5, Very good, 1,010 reviews
The price is AU$144
includes taxes & fees
6 Apr - 7 Apr
Comfort Inn Matthews - Charlotte

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector and window guards in all accommodation. The property is professionally cleaned. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

WoodSpring Suites Charlotte Matthews Aparthotel
WoodSpring Suites Charlotte Aparthotel
WoodSpring Suites Charlotte
WoodSpring Suites Charlotte Matthews
Extended Stay America Suites Charlotte Matthews
Extended Stay America Suites - Charlotte - Matthews Hotel
Extended Stay America Suites - Charlotte - Matthews Matthews

Frequently asked questions

What is the cancellation policy at Extended Stay America Suites - Charlotte - Matthews?

Extended Stay America Suites - Charlotte - Matthews offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Extended Stay America Suites - Charlotte - Matthews?

As of 4 Apr 2025, prices found for a 1-night stay for 2 adults at Extended Stay America Suites - Charlotte - Matthews on 6 Apr 2025 start from AU$134.37, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Extended Stay America Suites - Charlotte - Matthews?

Yep, Extended Stay America Suites - Charlotte - Matthews has a free self car park. Onsite parking is limited.

Does Extended Stay America Suites - Charlotte - Matthews serve breakfast?

Yeah, complimentary on-the-go breakfast is on offer daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Extended Stay America Suites - Charlotte - Matthews?

No, Extended Stay America Suites - Charlotte - Matthews does not offer an airport shuttle service.

What time are check-in & check-out at Extended Stay America Suites - Charlotte - Matthews?

Check-in begins at 3 PM. Check-out time is 11 AM.

Extended Stay America Suites - Charlotte - Matthews Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 138 out of 320 reviews
Rating 8 - Good. 58 out of 320 reviews
Rating 6 - Okay. 44 out of 320 reviews
Rating 4 - Poor. 29 out of 320 reviews
Rating 2 - Terrible. 51 out of 320 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite and clean. Perfect location near the interstate highway, food, gas and shopping
Stayed 2 nights in Dec 2024

4/10 Poor

Christopher

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
This was my second stay at this location. My first stay, I asked the front desk clerk for a coffee station (for my room) as I work odd hours. Unfortunately, while they had the coffee pot, they could only supply instant coffee. So, this time around, I specifically asked for a coffee station for my room during booking. I’d hoped the advance notice combined with the specific request would’ve been plenty… No luck. For a hotel to provide a stove, fridge, microwave, etc., yet be unable to supply a coffee station for its guests is unfortunate. I’ll be staying a 3rd time; if they strike out again, I’ll be forced to select a new “go to” hotel for this area. Note: I included the coffee issue under the “Staff & Service” section.
Stayed 2 nights in Dec 2024

2/10 Terrible

ashley, International Falls

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude. Changed room becuase the first room was dirty. Second room was just as bad. Also had to $150 deposit down that takes 5-7 days to refund. Do not recommend
Stayed 1 night in Dec 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Stephanie

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pet friendly which is important to us when traveling from MA to FL with our golden retriever.

2/10 Terrible

Michael

Disliked: Staff & service, property conditions & facilities
I rented a non-smoking room but for my hole stay myroom smell like someone was smoking in the bathroom, the loud music playing afterhoursno plllow an blanket fot the extra bed. My stay was horrible,
Stayed 3 nights in Dec 2024

10/10 Excellent

Annalise

Stayed 28 nights in Oct 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice checkin Jill was excellent
Stayed 1 night in Dec 2024

6/10 Okay

Kayla

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

John

Business traveller, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

I didn't like the fact that i used my card to pay for the room and I still had to pay a 150 dollar deposit
Stayed 1 night in Nov 2024

6/10 Okay

Leila

Travelled with family
Liked: Property conditions & facilities
It was a pleasant stay, there was spurts of night traffic that could be heard through night but still pleasant for day away. When entering the facility it was a mildew dusty smell. Stronger wet mop scent as you entered the room. Made it feel as if it was not truly clean The front desk needs improvement. He was not friendly, the greeting was started with me. He asked for a deposit but did not give detail on the process. There was no followup questions. When checking out no thank you for staying, did I enjoy my stay, nothing. I had to ask for receipt. Just do better!
Stayed 1 night in Nov 2024

6/10 Okay

Shenine

Liked: Cleanliness, staff & service, property conditions & facilities
My mom had to stay here for a week due to Hurricane Helene, property was clean, staff friendly, although the place was pretty busy with a lot of people in and out we felt safe. Would recommend.
Stayed 6 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful from the time we checked in. It was a very comfortable place and we would definitely use this location again!
Stayed 2 nights in Oct 2024

2/10 Terrible

Stan

Liked: Cleanliness, property conditions & facilities
the website stated check in is 18 , i also called the property to confirm that, and i was also told that it was 18 . i traveled from WA state to this hotel here in NC just to be told i’m not allowed to check in because the policy is 21 . why was that not anywhere in the description? and why was i not informed over the phone? disappointed honestly,dishonest advertising
Stayed 1 night in Oct 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Staff is very helpful.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tavaris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place night time staff I really love
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Staff there. It is always a pleasurable experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and always willing to help. Explained in details the amenities.
Stayed 6 nights in Aug 2024

4/10 Poor

Kimberly

Disliked: Staff & service, property conditions & facilities
I stayed on the first floor of the property. When I checked in, the clerk told me that I could expect it to get "really cold" in my room. In actuality, the room was so humid, the only way to not allow the floor to become slick with condensation (able to be seendue to the lack of carpet in the room), was to keep the AC on and turned down to a colder setting. What's interesting is that it wasn't even humid outside, but inside made you feel sticky almost instantly. I live in Louisiana so I am more than familiar with humidity. I have never had to go to bed shaking from the cold in order to not feel suffocated by humidity though. Also, the chair in the room was torn in multiple places. As in the actual surface of the chair was torn in multiple places. I was stunned that they had actual left it in a room they were charging full price. The paint on the walls looked poorly done, with uncovered spackled patches visible from across the room. There was no good rest to be had in the bed, either. The sheets were stiff and scratchy and the mattress was incredibly uncomfortable. This Extended Stay offers an in room kitchenette but absolutely no items (cookware, utensils, etc ) are actually in the room. Every item had to be requested from the desk. The phone in the room also had a sign stating that the guest would be charged for every outgoing phone call, local or long distance. Further added that even "non-answered" phone calls would be charged to the guest as well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Great service
Stayed 14 nights in Jul 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and easy access.
Stayed 3 nights in Jul 2024

2/10 Terrible

David

Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Staff & service, property conditions & facilities
Exactly place to stay safe and quiet and will stay again
Stayed 2 nights in Jul 2024