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Holiday Inn Express Cheltenham, an IHG Hotel

3.0 star property
Eco-certified hotel with fitness centre and 24-hour front desk
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Cheltenham, an IHG Hotel

Bar (on property)
In-room safe, desk, blackout curtains, soundproofing
Exterior
Point of interest
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Pet-friendly
The price is AU$145
includes taxes & fees
2 Jan - 3 Jan 2025

Explore the area

Map
Dunalley Street, Cheltenham, England, GL50 4AP
  • Pittville Park
    5 min walk
  • Everyman Theatre
    9 min walk
  • The Promenade
    10 min walk
  • Brize Norton (BZZ-RAF Brize Norton)
    44 min drive

Room options

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Sofa bed - double
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds, Accessible

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Sofa bed - double
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Sofa bed - double
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Sofa bed - double
Blackout curtains
Hairdryer
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Connecting rooms available
Free cots/infant beds
TV
Pillow menu
Sofa bed - king
Blackout curtains
Hairdryer
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Leonardo Hotel Cheltenham

Pool
Free WiFi
Restaurant
Gym
4.2 out of 5, Very good, (976)
The price is AU$143
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Leonardo Hotel Cheltenham

About the area

Cheltenham

Holiday Inn Express Cheltenham, an IHG Hotel places you in the centre of Cheltenham, within a 30-minute stroll of Cheltenham Town Hall and Cheltenham General Hospital. Highlights at this eco-friendly hotel include a restaurant and in-room free WiFi. .The café, Great Room, is open for breakfast. For a drink, you can stop by the hotel's own lounge bar. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Cheltenham hotel include Cheltenham Racecourse and University of Gloucestershire.

What's nearby

  • The Promenade - 10 min walk
  • Cheltenham Town Hall - 14 min walk
  • Cheltenham General Hospital - 2 min drive
  • Cheltenham Racecourse - 3 min drive
  • University of Gloucestershire - 3 min drive

Getting around

  • Cheltenham Spa Station - 7 min drive
  • Birmingham Airport (BHX) - 68 min drive

Restaurants

  • ‪The Brewery Quarter - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Frog & Fiddle - ‬6 min walk
  • ‪SOHO Coffee - ‬5 min walk
  • ‪Cosy Club - ‬5 min walk

About this property

Holiday Inn Express Cheltenham, an IHG Hotel

Eco-certified hotel with fitness centre and 24-hour front desk
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A fitness centre, a terrace, and a vending machine are also featured at the eco-certified Holiday Inn Express Cheltenham, an IHG Hotel. You'll have access to the indoor pool at a partner property.

Smoking is allowed in designated areas at this 3-star Cheltenham hotel.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Express Cheltenham, an IHG Hotel offers 138 accommodations with a safe and free newspapers. A pillow menu is available. Premium cable televisions are provided. Bathrooms include a shower and hairdryers.

This Cheltenham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, Chinese (Mandarin), English, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 12.95 per day); discounts available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Room

Things to do

  • Gym
  • Indoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby indoor pool
  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Height-adjustable showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: GBP 90.00
  • Nearby parking fee: GBP 12.95 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and Eurocard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cheltenham Holiday Inn Express
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Holiday Inn Express Cheltenham
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Holiday Inn Express Cheltenham, an IHG Hotel Hotel
Holiday Inn Express Cheltenham, an IHG Hotel Cheltenham
Holiday Inn Express Cheltenham, an IHG Hotel Hotel Cheltenham

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Cheltenham, an IHG Hotel?

Holiday Inn Express Cheltenham, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Cheltenham, an IHG Hotel?

As of 23 Dec 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express Cheltenham, an IHG Hotel on 2 Jan 2025 start from AU$145.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Cheltenham, an IHG Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Cheltenham, an IHG Hotel is a hit with families.

Does Holiday Inn Express Cheltenham, an IHG Hotel serve breakfast?

Yeah, buffet brekkie is on offer on weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Cheltenham, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Holiday Inn Express Cheltenham, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Holiday Inn Express Cheltenham, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Holiday Inn Express Cheltenham, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 411 out of 1000 reviews" "
Rating 8 - Good. 392 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 51 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Amrit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely not somewhere for families to stay. Its in the centre of the town so lots of restaurants and bars around within walking distance. Very noisy into the early hours of the morning so we struggled to sleep due to the noise from people outside and those staying in the hotel. In hindsight not a location for families to stay with children. Much more for people looking for a good night out like the other patrons of the hotel.
Stayed 1 night in Sep 2024

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay staff excellent great service clean and excellent location
Stayed 3 nights in Sep 2024

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf Trip
Good location, excellent breakfast, comfortable bed and NCP parking opposite. Ideal for us.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leonard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient accommodation when visiting family. Didn't like noise from air con units outside room window.
Stayed 1 night in Sep 2024

10/10 Excellent

Mr Vee and Mrs Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Bethan

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stopover hotel.
Well situated close to centre, room very clean, lots of choice at breakfast. Only negative was you could hear other rooms having a shower but we were getting up early so wasn't an issue.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Sons Wedding
Great hotel in the centre of Cheltenham for my sons wedding day for the following day.. Hotel was very good overall for me..& i would book againat this location wirh no problems at all..
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Busy and not the best Holiday Inn Express.
Overall the stay was pleasant. Room was clean but the towels felt like sand paper and one hand towel had a hole in it. Breakfast was chaotic and they couldn’t meet the constant demand for clean plates and cutlery. Lack of choice of breakfast juice as only orange or water available. Also the tv in the bedroom did not function properly which was either a signal issue or the tv on its way out.
Stayed 1 night in Aug 2024

6/10 Okay

r

Stayed 1 night in Aug 2024

10/10 Excellent

Neil james

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay is always good, been 3 times this year.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Neil

Business traveller
Liked: Cleanliness, staff & service
Great location.
Great location but lack of air con or a decent fan let the property down. I did use the gym and the pool which were a big bonus. Overall a good stay. Pleased the weather wasn't warmer or the lack of air con could've been a big problem.
Stayed 3 nights in Aug 2024

4/10 Poor

Linda

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No airflow or AC
Stayed 7 nights in Aug 2024

10/10 Excellent

Abbi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was lovely. Will definitely be back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

ganeshan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic hotel at exp above price
The hotel was very basic. Small room size, no Aircon. It’s not value for money at these prices. The staff except for a few seemed like interns who were doing this for first time Breakfast was basic and they wind down by 930 which is very odd in a small town like this - the staff was not pleased to wait even 5 minutes on breakfast despite the request Lots of dogs and one guest took food from the breakfast in the hotel plates to feed his dog no one from the hotel noticed and only took action after we pointed it out
Stayed 4 nights in Jul 2024

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very short stop on our journey down the country. We had everything we needed and the staff were very accommodating. The room was very warm but that was mentioned on arrival and additional fans were offered. The shower was amazing. Although small we didn’t need anything else
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and friendly staff. We visited when it was hot and the aircon doesn't work in any of the rooms. Apparently it is due to be replaced later in the year and in the meantime can only be used as a fan. The owners of this hotel need to maintain it properly and not put their staff in the awkward position of dealing with hot guests!
Stayed 1 night in Jul 2024

2/10 Terrible

Collins

Stayed 1 night in May 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024