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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
In-room safe, desk, iron/ironing board, free cots/infant beds
Reception
Indoor wedding
Garden

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Grosvenor Park
    4 min drive
  • Roman Amphitheatre
    4 min drive
  • Eastgate Clock
    4 min drive
  • Chester (CEG-Hawarden)
    29 min drive

Room options

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Hairdryer
Bathrobes
Private bathroom
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Private bathroom
Hairdryer
Eco-friendly toiletries
Coffee/tea maker
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior
The Mill Hotel & Spa
Pool
Breakfast included
Spa
Free WiFi
4.4 out of 5, Excellent, (1686)
The Mill Hotel & Spa

About the area

Chester

At Mercure Chester Abbots Well Hotel you'll be 2.6 km (1.6 mi) from Grosvenor Park and 3.6 km (2.2 mi) from Chester Cathedral. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Feelgood Club can include access to the sauna and steam room. The restaurant, The Brasserie, serves British cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 4-property class Chester hotel, you'll be 3.7 km (2.3 mi) from Chester City Walls and 3.9 km (2.4 mi) from Chester Racecourse.

What's nearby

  • University of Chester - 5 min drive - 3.9 km
  • Chester City Walls - 5 min drive - 3.9 km
  • Chester Zoo - 6 min drive - 6.1 km
  • Chester Racecourse - 6 min drive - 4.3 km
  • Chester Cathedral - 6 min drive - 4.3 km

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Eco-certified hotel with full-service spa and fitness centre
Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the eco-certified Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 126 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Chester Abbots Well Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

What is the cancellation policy at Mercure Chester Abbots Well Hotel?

Mercure Chester Abbots Well Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 22 Dec 2024 start from AU$135.92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Chester Abbots Well Hotel?

Yep, Mercure Chester Abbots Well Hotel has a free self car park.

Is there a spa on site at Mercure Chester Abbots Well Hotel?

Yep, Feelgood Club is available for guests. It has a steam room and a sauna.

Does Mercure Chester Abbots Well Hotel have a pool?

Mercure Chester Abbots Well Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mercure Chester Abbots Well Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Chester Abbots Well Hotel is a hit with families.

Does Mercure Chester Abbots Well Hotel serve breakfast?

Yep, our visitors love the buffet breakfast here! Available weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Chester Abbots Well Hotel?

No, Mercure Chester Abbots Well Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Chester Abbots Well Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Chester Abbots Well Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Dogs are welcome at Mercure Chester Abbots Well Hotel, with food and water bowls on offer.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 299 out of 1005 reviews" "
Rating 8 - Good. 325 out of 1005 reviews" "
Rating 6 - Okay. 173 out of 1005 reviews" "
Rating 4 - Poor. 123 out of 1005 reviews" "
Rating 2 - Terrible. 85 out of 1005 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Paul J

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good place to stay for Chester, great staff and great service
Stayed 1 night in Aug 2024

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely welcome from all member of staff, including Reception, cleaners and breakfast staff. The room was very warm and we struggled to cool it down. All in all a pleasant stay, with the Park and Ride and transport links being very convenient.
Stayed 3 nights in Aug 2024

2/10 Terrible

Samira

Travelled with partner
Disliked: Cleanliness, amenities
Bedding was so itchy and one the pillow case was so dirty Felt very unclean and ended up getting a rash 11 o clock check out lady started banging on the door saying you need to be gone now Was very dirty and rude bad experience
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a comfortable hotel to stay at while we went to a wedding down the road .
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Staff & service
Lovely hotel but spa very run down
The staff were very helpful and friendly. The room was lovely and clean and the hotel had a nice spacious bar and breakfast area with a good choice of buffet style food. The spa however was quite run down; the door didn't shut properly for the sauna and it was quite dirty looking overall. 2 great little gyms though - although not all machines were in working order. There was also constant swimming lessons with instructors bellowing all the time which lessened the relaxing atmosphere of a spa weekend!
Stayed 1 night in Aug 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Rashvinderjeet

Business traveller
Liked: Cleanliness, staff & service
Value for money
Stayed 4 nights in Aug 2024

10/10 Excellent

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Quick, easy, clean, quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location, plenty of parking. Courteous staff.
Stayed 1 night in Aug 2024

6/10 Okay

linds

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed at the hotel this weekend for a wander around Chester from reading reviews about how close it was to the park and ride. The staff at check in were lovely, but when we got to our room we could hardly breathe from how warm it was in there. There was already a fan but it was hardly blowing any air out, so we asked for another one and our request was noted and told it would be in our room when we returned from Chester. When we arrived back quite late at night we found there was no extra fan and had to phone down to request one again. Our sleep for the 2 nights was completely non existent as the heat in the room kept us tossing and turning all night, there was absolutely no air coming from the fans. From leaning on one of the pipes it appeared that it was boiling hot! Which was making the room a sauna. Okay stay but won't be recommending this hotel to anyone.
Stayed 2 nights in Aug 2024

8/10 Good

claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel would recomnend
Lovely hotel, staff really friendly, pool and leisure facilities lovely, set in nice grounds. Breakfast lovely, do not recommend the meal deal for the brassierre only a couple of choices but that was the only negative to our stay. Chester centre a short drive away would recomnend and will return
Stayed 2 nights in Aug 2024

10/10 Excellent

Dennis

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfy bed and a lovely shower. Some of the room doors looked a bit worse-for-wear but all good.
Stayed 1 night in Aug 2024

8/10 Good

K

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Happy customer
We had a comfortable night at this hotel and everything was as expected. Customer service was very good at reception and our late check in was more than accommodated!
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Jessica

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Priya Mona

Liked: Cleanliness, staff & service, property conditions & facilities
We were there only for a day and didn’t spend the night but stay was comfortable, staff was very helpful and kind. Location is great. Best thing was pool, jacuzzi and sauna! It was included in our stay and made the most of it.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable
booking in and bar staff very friendly. gym spacious enough. pool. big but floor very wet. not shower pool side. door would not shut in sauna.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
In my opinion great value for money.
Stayed 3 nights in Aug 2024

4/10 Poor

Peter

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
No Hot Water in room.
I wouldn't stay here again as they was no hot water in the room and therefore no shower etc.... Only after complaining to the reception desk was i allowed to use the Spa facilities to have a shower. staff were very apologetic but could do anything about the problem.
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Property conditions & facilities, room comfort
Moving room
Our toilet wouldn’t flush ad we had to move to a room that was not as nice as the first one
Stayed 3 nights in Jul 2024

6/10 Okay

Kevin

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

steven

Liked: Cleanliness, staff & service
Disliked: Room comfort
No air con
The room was boiling hot. Windows where open and fan on but still not hot. Which lead to poor sleep and bed a to firm for me.
Stayed 1 night in Aug 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but unthoughtful other guests
Unfortunately, our stay was spoiled by other guests. Some guests were noisy all night, running outside our room (ground floor) and shouting 'hello!', some were outside singing at 2am, and there was nearly always someone smoking outside our room, under the No Smoking sign which meant we had to close our windows. Service in the restaurant wasn't great and I would not recommend eating a meal, my fish was overcooked and samphire literally black and bitter as it was burnt. Some staff were absolutely lovely and very helpful, I think we just picked an unfortunate weekend.
Stayed 2 nights in Aug 2024