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Mercure Chester Abbots Well Hotel

4.0 star property
Eco-certified hotel with full-service spa and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Chester Abbots Well Hotel

Indoor pool, pool loungers
Reception
Superior Suite, 1 Double Bed
Indoor wedding
Garden

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Gym
  • Room service
  • 24/7 front desk
The price is AU$110
includes taxes & fees
9 Jan - 10 Jan 2025

Explore the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL
  • Grosvenor Park
    4 min drive
  • The Old Trooper
    4 min walk
  • Chester Station
    4 min drive
  • Chester (CEG-Hawarden)
    29 min drive

Room options

Family Room, Multiple Beds (2 Adults and 2 Children)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Classic Room, 2 Single Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Room, 2 Single Beds

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Superior Suite, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Separate bedroom
Bathrobes
Private bathroom
Hairdryer
  • 24.0 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Classic Double Room, 1 Double Bed

Highlights

Separate sitting area
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Eco-friendly toiletries
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Classic)

Family Room (Classic)

Family Room (Classic)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Bathrobes
Private bathroom
Hairdryer
Eco-friendly toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Highlights

Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Eco-friendly toiletries
Private bathroom
Electric kettle
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

The Mill Hotel & Spa

Pool
Breakfast included
Spa
Free WiFi
4.4 out of 5, Excellent, (1735)
The price is AU$163
for 1 night
includes taxes & fees
5 Jan - 6 Jan
The Mill Hotel & Spa

About the area

Chester

At Mercure Chester Abbots Well Hotel you'll be 2.6 km (1.6 mi) from Grosvenor Park and 3.6 km (2.2 mi) from Chester Cathedral. Highlights at this eco-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Feelgood Club can include access to the sauna and steam room. The restaurant, The Brasserie, serves British cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Meeting rooms and a conference centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of free self parking. .With a stay at this 4-property class Chester hotel, you'll be 3.7 km (2.3 mi) from Chester City Walls and 3.9 km (2.4 mi) from Chester Racecourse.

What's nearby

  • University of Chester - 5 min drive
  • Chester City Walls - 5 min drive
  • Chester Zoo - 6 min drive
  • Chester Racecourse - 6 min drive
  • Chester Cathedral - 6 min drive

Getting around

  • Chester Station - 4 min drive
  • Liverpool (LPL-John Lennon) - 38 min drive

Restaurants

  • ‪Ring O' Bells - ‬9 min walk
  • ‪Peacock Hotel Chester - ‬13 min walk
  • ‪The Cheshire Cat - ‬13 min walk
  • ‪The Old Harkers Arms - ‬5 min drive
  • ‪The Lock Vault - ‬3 min drive

About this property

Mercure Chester Abbots Well Hotel

Eco-certified hotel with full-service spa and fitness centre
Mercure Chester Abbots Well Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A children's pool, a fitness centre, and spa services are also featured at the eco-certified Mercure Chester Abbots Well Hotel. Free self parking is available.

This 4-star Chester hotel is smoke free.

  • 126 guestrooms or units
  • Conference rooms
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Mercure Chester Abbots Well Hotel offers 126 accommodations with a safe and coffee/tea makers. LED televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Chester hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Bulgarian, English, French, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Brasserie

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard, Barclaycard, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

What is the cancellation policy at Mercure Chester Abbots Well Hotel?

Mercure Chester Abbots Well Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Chester Abbots Well Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Chester Abbots Well Hotel on 9 Jan 2025 start from AU$109.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Chester Abbots Well Hotel?

Yep, Mercure Chester Abbots Well Hotel has a free self car park.

Is there a spa on site at Mercure Chester Abbots Well Hotel?

Yep, Feelgood Club is available for guests. It has a steam room and a sauna.

Does Mercure Chester Abbots Well Hotel have a pool?

Mercure Chester Abbots Well Hotel has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is Mercure Chester Abbots Well Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Mercure Chester Abbots Well Hotel is a hit with families.

Does Mercure Chester Abbots Well Hotel serve breakfast?

Yep, our visitors love the buffet breakfast here! Available weekdays between 7:00 AM and 10:00 AM and weekends from 8:00 AM to 11:00 AM, this is the spot to fuel up for a day full of adventure.

Is there a free airport shuttle available at Mercure Chester Abbots Well Hotel?

No, Mercure Chester Abbots Well Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Chester Abbots Well Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves British cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Chester Abbots Well Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Dogs are welcome at Mercure Chester Abbots Well Hotel, with food and water bowls on offer.

Mercure Chester Abbots Well Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 302 out of 1001 reviews" "
Rating 8 - Good. 325 out of 1001 reviews" "
Rating 6 - Okay. 170 out of 1001 reviews" "
Rating 4 - Poor. 120 out of 1001 reviews" "
Rating 2 - Terrible. 84 out of 1001 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mrs Heather Colbourn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fab place to stay in Chester and would stay again
Stayed 1 night in Sep 2024

8/10 Good

Harry

Liked: Cleanliness, staff & service, room comfort
Nice hotel - great location
Nice hotel - a little tired in places - great location for our plans. Two nights, used the restaurant and would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Business traveller
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Sep 2024

8/10 Good

Shaun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here before & will stay again
Stayed 2 nights in Sep 2024

8/10 Good

Jason Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing that let the stay down was the maintenance team working on the emergency stairs outside before 9am which woke me up. Otherwise I would consider returning to the hotel as the location is not too bad. Ample parking and bus stop outside the grounds.
Stayed 1 night in Sep 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and was very clean throughout. Room was spacious and very clean. Only downfall was the pillows were quite worn, so could do with upgrading. The staff were really friendly and helpful. A very pleasant stay. Will definitely be returning
Stayed 2 nights in Sep 2024

8/10 Good

Alana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, friendly, helpful staff, excellent breakfast, short taxi ride to the racecourse.
Stayed 1 night in Sep 2024

4/10 Poor

Kevin

Ok noisey
Stayed 1 night in Sep 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great and i cant say hoq amazing all the staff were. Really kind and had loads of time for my son and his excitement about going to chester zoo . Food and drinks in the bar were alao reasonable and not the usual stupid hotel prices FIVE STARS
Stayed 1 night in Sep 2024

8/10 Good

Thomas, Yarm

Stayed 1 night in Aug 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Maximiliano

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Business stay for 1 night only. The room and hotel areas was freezing cold. Otherwise a good quality stay for the money paid incl breakfast The bes was super comfortable so the pillows which is the most important to me Location a bit far from city centre but for my event was perfect
Stayed 1 night in Sep 2024

8/10 Good

Keith

Liked: Amenities
Stayed 2 nights in Aug 2024

10/10 Excellent

Brad

Stayed 1 night in Sep 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel only criticism was no air conditioning however there was a fan in the room
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Chirag

Liked: Amenities
Good
Stayed 1 night in Sep 2024

2/10 Terrible

Derek

Stayed 2 nights in Aug 2024

10/10 Excellent

Lenroy

Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Staff & service
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Sorry but what a waste of money. The allocated room had a toilet that didn't flush so the lady on reception moved us to an alternative room but that one had a bed that squeaked like mad and the bathroom had a door which you couldn't close! Furthermore, there was no hot water when I tried to have an evening bath nor a morning shower. The reception staff were all lovely, polite and helpful so it wasn't fair to complain to them as the maintenance of the rooms is hardly their remit nor personal fault. So we just checked out and were gone from the place first thing in the morning. Breakfast was nice but I'm sorry I would not recommend this hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

NICHOLAS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and flexible check-in time
Stayed 1 night in Aug 2024