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The Westin Chicago River North

4.5 star property
Riverfront Chicago hotel in Downtown Chicago with a fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin Chicago River North

Exterior
Lounge
Breakfast, lunch, dinner served; American cuisine
Exterior
Deluxe Room, 2 Double Beds, River View | City view

Reviews

9.0 out of 10

Wonderful

Guests liked:

Friendly staff

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • Air conditioning
    Air conditioning

Explore the area

Map
320 N Dearborn St, Chicago, IL, 60654
  • State Street
    2 min walk
  • Chicago Theatre
    6 min walk
  • Chicago Riverwalk
    6 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    36 min drive

Room options

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Deluxe Suite, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 84 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Sofa bed - double
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Lounge

Deluxe Room, 2 Double Beds

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Lounge

Deluxe Room, 1 King Bed, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, River View

Deluxe Room, 2 Double Beds, River View | City view

Deluxe Room, 2 Double Beds, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, River View

Deluxe Room, 1 King Bed, River View | City view

Deluxe Room, 1 King Bed, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 37 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
The Royal Sonesta Chicago Downtown
Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (2228)
The price is AU$354
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Royal Sonesta Chicago Downtown

About the area

Chicago

A luxury stay in the heart of Chicago awaits you at The Westin Chicago River North. Within just a 10-minute stroll, you'll find Chicago Theatre and Chicago Riverwalk. Highlights at this hotel include a restaurant and in-room LED TVs. .The restaurant, 320 RiverBar, serves American cuisine and is open for breakfast, lunch and dinner. Business travelers can take advantage of 13 meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4.5-property class Downtown Chicago hotel include Michigan Avenue and Millennium Park.

What's nearby

  • Chicago Theatre - 6 min walk - 0.5 km
  • Chicago Riverwalk - 6 min walk - 0.5 km
  • Michigan Avenue - 9 min walk - 0.8 km
  • Millennium Park - 11 min walk - 1.0 km
  • Willis Tower - 18 min walk - 1.6 km

Getting around

  • State Station - 5 min walk
  • Millennium Station - 10 min walk
  • Chicago O'Hare International Airport (ORD) - 36 min drive

Restaurants

  • ‪House of Blues - ‬1 min walk
  • ‪Tiny Tapp & Cafe - ‬9 min walk
  • ‪Travelle Kitchen + Bar - ‬5 min walk
  • ‪RPM Seafood - ‬2 min walk
  • ‪Untitled Supper Club - ‬4 min walk

About this property

The Westin Chicago River North

Riverfront Chicago hotel in Downtown Chicago with a fitness centre
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and 13 meeting rooms. A fitness centre, a terrace, and multilingual staff are also featured at the luxury The Westin Chicago River North. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Chicago hotel is smoke free.

  • 1 building
  • 445 guestrooms or units
  • 20 levels
  • Built in 1987
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
The Westin Chicago River North offers 445 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels, pay-per-view films and Netflix. Bathrooms include baths or showers with a rainfall showerhead, dressing gowns, complimentary toiletries and hairdryers.

This Chicago hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 60 per day)
  • Valet parking on site (USD 79 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 30 per person
  • A restaurant

Restaurants on site

  • 320 RiverBar

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Garden
  • On a river
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 20 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Comprehensive recycling policy
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per day
  • Weight limit: 40 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 25 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 79 per day (in/out privileges)
  • Nearby parking fee: USD 60 per day (656 ft away)
  • Pet fee: USD 100.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chicago River North Westin
Westin
Westin Chicago River North
Westin Hotel Chicago River North
Westin Chicago River North Hotel
Westin River North Hotel
Westin River North
The Westin Chicago River North Hotel Chicago
Chicago Westin
The Westin Chicago River North Hotel
The Westin Chicago River North Chicago
The Westin Chicago River North Hotel Chicago

Frequently asked questions

What is the cancellation policy at The Westin Chicago River North?

The Westin Chicago River North offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Chicago River North?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at The Westin Chicago River North on 22 Dec 2024 start from AU$257.78, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Chicago River North?

Yep, The Westin Chicago River North has valet parking with in/out privileges for USD 79 per day.

Are there any beaches close to The Westin Chicago River North?

The closest beach to The Westin Chicago River North is Oak Street Beach (1.8 km).

What makes The Westin Chicago River North a romantic place to stay?

A bar and 24-hour room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Chicago River North.

Does The Westin Chicago River North serve breakfast?

Sure does, full breakfast is served daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at The Westin Chicago River North?

No, The Westin Chicago River North does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Chicago River North?

Yep, you can grab a meal at The Westin Chicago River North's onsite restaurant that serves American cuisine.

What time are check-in & check-out at The Westin Chicago River North?

Check-in begins at 4:00 PM. Check-out time is noon.

The Westin Chicago River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1003 reviews" "
Rating 8 - Good. 218 out of 1003 reviews" "
Rating 6 - Okay. 60 out of 1003 reviews" "
Rating 4 - Poor. 30 out of 1003 reviews" "
Rating 2 - Terrible. 19 out of 1003 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Jeff

Stayed 2 nights in Aug 2024

4/10 Poor

val

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Chad, Ute

Stayed 4 nights in Aug 2024

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location. Excellent room condition. Comfortable bed and pillows.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best location; Very well kept hotel near Wacker.
Fantastic location in one of the best parts of downtown Chicago.
Stayed 2 nights in Jul 2024

10/10 Excellent

Samuel

Stayed 1 night in Jul 2024

10/10 Excellent

Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
If you are going to stay in Chicago I would highly recommend The Westin. From ease of getting to from the train, to the river walk. Everything you want to do is easily accessible.
Stayed 4 nights in Jul 2024

8/10 Good

melissa

Stayed 1 night in Apr 2024

10/10 Excellent

Jerry

Stayed 2 nights in Jul 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the bathroom had a smell of urine. I think the waste can may have had diapers in it at some point and needed to be replaced as it picked up the smell. Also the bathrobe had make up on it. The cleaning staff may need to pay a little better attention.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jacque

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Jacki

Stayed 1 night in Jul 2024

8/10 Good

Kiara

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Luis

Amazing Hotel
The hotel is located in a good area with a beautiful view of the city. The staff was really friendly. The room I stayed at was very spacious and very clean. The bathroom as well. I would a hundred percent recommend this hotel and for sure would come back.
Stayed 5 nights in Jul 2024

10/10 Excellent

tatiana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Comfy rooms. Luxury services. Loved if
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location along the river with easy access to everything in downtown Chicago. One of the quietest hotels I’ve ever stayed in. We didn’t hear any noise from the hallway or other rooms.
Stayed 8 nights in Jun 2024

10/10 Excellent

Erica, Aurora

.
Stayed 1 night in Jul 2024

8/10 Good

Claire

Stayed 1 night in Jul 2024

8/10 Good

Nik

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Pros: Awesome location. Cons: No microwave in room to heat up leftovers, No breakfast included, no pool on property, price gouging on parking
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Westin Way!!
We thoroughly enjoyed our stay at the Westin!! The best part was the excellent customer service. Particularly, the staff in the executive suite lounge.
Stayed 3 nights in Jun 2024

10/10 Excellent

Tina Ahrens, Riverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give it 10 stars I would! I can’t even put into words how amazing the staff is! Every single person from the time you walked in the door were happy, accommodating ,engaging, and all went above and beyond to make mine and my family's first visit to Chicago that much more memorable. We will definitely be back sooner than later. Thank you, thank you, thank you!!!
Stayed 3 nights in Jun 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service always
Stayed 1 night in Jun 2024

8/10 Good

Margaret

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work Trip
The hotel is in a great location and the staff is excellent. The bathroom is tired and could use a refresh.
Stayed 4 nights in Jun 2024