Hipotels Barrosa Palace & SPA

5.0 star property
Ocean-view hotel with a poolside bar, near La Barrosa Beach
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hipotels Barrosa Palace & SPA

Indoor pool, outdoor pool, pool loungers
3 restaurants, lunch, dinner served; international cuisine
Minibar, in-room safe, desk, blackout curtains
Poolside views
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Urb. Novo Sancti Petri s/n, Chiclana de la Frontera, Cadiz, 11130
  • La Barrosa Beach
    1 min walk
  • Golf Novo Sancti Petri
    8 min walk
  • Centro Comercial Novocenter
    9 min walk
  • Jerez de La Frontera (XRY)
    54 min drive

Room options

Double Room (2 adults and 1 child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

Junior Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Senior Suite, Sea View, Oceanfront

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Bathrobes
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Double Room for 2 adults and 1 child

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

Senior Suite, Sea View, Oceanfront

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 25 sq m
  • Partial ocean view
  • Sleeps 1
  • 1 Single Bed

Senior Suite, Sea View, Oceanfront (Triple)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

Triple Room, Sea View (2 adults and 1 child)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • Sea view
  • Sleeps 3
  • 3 Single Beds

Junior Studio Suite

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 30 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

Junior Studio Suite, Private Pool (Triple)

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

Double Room Single Use

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 1
  • 1 Single Bed

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

Double Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 2 Single Beds

Senior Suite, Sea View, Oceanfront (Triple)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Separate bedroom
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
  • 45 sq m
  • Sea view
  • Sleeps 3
  • 3 Single Beds

Junior Studio Suite (Triple)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

Junior Studio Suite (Triple)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 3 Single Beds

Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • 25 sq m
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Junior Studio Suite, Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room for 2 adults and 1 child

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • Sea view
  • Sleeps 3
  • 3 Single Beds

Junior Studio Suite, Private Pool

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

Double Room, Sea View

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
Private bathroom
  • Sea view
  • Sleeps 2
  • 2 Single Beds

Junior Studio Suite, Private Pool (Triple)

Highlights

Soundproofed
Private pool
Air conditioning
Flat-screen TV
Blackout curtains
Bidet
Bathrobes
Shower/bath combination
  • 33 sq m
  • Sleeps 3
  • 3 Single Beds

Similar properties

About the area

Chiclana de la Frontera

A luxury stay in Chiclana de la Frontera awaits you at Hipotels Barrosa Palace & SPA. Within steps you'll find La Barrosa Beach and Golf Novo Sancti Petri within a 10-minute stroll. Highlights at this beachfront hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A pampering day can include hot stone massages and sports massages along with body wraps, body scrubs and aromatherapy. EL ESTERO serves international cuisine. Bar is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor tennis courts and indoor swimming pool. 1507 square feet (140 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a business centre. Plus you'll find free Wi-Fi in public areas, a gym and a Turkish bath/hammam. There's also self parking, along with the convenience of an area shuttle. .With a stay at this 5-property class Chiclana de la Frontera hotel, you'll be 0.7 km (0.5 mi) from Centro Comercial Novocenter and 4 km (2.5 mi) from La Estancia Golf.

What's nearby

  • La Barrosa Beach - 1 min walk - 0.2 km
  • Golf Novo Sancti Petri - 8 min walk - 0.7 km
  • Centro Comercial Novocenter - 9 min walk - 0.8 km
  • La Estancia Golf - 8 min drive - 4.8 km
  • Playa de Sancti Petri - 14 min drive - 5.5 km

Getting around

  • San Fernando-Bahía Sur Station - 31 min drive
  • Jerez de La Frontera (XRY) - 54 min drive

Restaurants

  • ‪Casa Bernardo - ‬5 min drive
  • ‪El Cuartel del Mar - ‬8 min drive
  • ‪Chiringuito Mojama Beach - ‬4 min drive
  • ‪Los Pescadores - ‬6 min drive
  • ‪Hukilau Tiki Beach - ‬6 min drive

About this property

Hipotels Barrosa Palace & SPA

Ocean-view hotel with a poolside bar, near La Barrosa Beach
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hipotels Barrosa Palace & SPA such as an outdoor pool and an indoor pool.

There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, outdoor tennis courts and a health club. For a fee, parking is available.

This 5-star Chiclana de la Frontera hotel is smoke free.

  • 186 guestrooms or units
  • 3 levels
  • 3 dining venues
  • 1507 sq ft of conference space
  • 140 sq. m of conference space
  • Built in 2000
  • Deli
  • Terrace on the roof
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
Hipotels Barrosa Palace & SPA offers 186 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, slippers and bidets.

This Chiclana de la Frontera hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include hot stone massages, sports massages, facials and body wraps. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. Guests under 18 years old are not allowed in the spa.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 100 metres
  • Area shuttle (surcharge) up to 300 metres
  • Parking on site (EUR 18 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bar
  • EL ENEBRO
  • EL ESTERO
  • EL SALAITO
  • Poolside Bar

Family friendly

  • Arcade/game room
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,507 square feet of conference space
  • 2 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa treatment rooms
  • Spa tub
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 1 November 2024 to 31 December 2024 (dates subject to change).
The property is closed between 1 January and 21 March.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are available for EUR 4.0 per day.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: EUR 18 per day
  • In-room safe fee: EUR 5 per day
  • Crib (infant bed) fee: EUR 4.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times and massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Barrosa Palace
Barrosa Palace Chiclana de la Frontera
Hotel Barrosa Palace
Hotel Barrosa Palace Chiclana de la Frontera
Hotel Barrosa Palace Andalucia, Spain
Hipotels Barrosa Palace Hotel Chiclana de la Frontera
Hipotels Barrosa Palace Hotel
Hipotels Barrosa Palace Chiclana de la Frontera
Hipotels Barrosa Palace
Barrosa Palace Hotel
Hipotels Barrosa Palace Hotel Andalucia, Spain
Hipotels Barrosa Palace SPA
Hotel Barrosa Palace SPA
Hipotels Barrosa Palace & SPA Hotel
Hipotels Barrosa Palace & SPA Chiclana de la Frontera
Hipotels Barrosa Palace & SPA Hotel Chiclana de la Frontera

Frequently asked questions

What is the cancellation policy at Hipotels Barrosa Palace & SPA?

Hipotels Barrosa Palace & SPA offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hipotels Barrosa Palace & SPA?

Yep, Hipotels Barrosa Palace & SPA has a self car park for EUR 18 per day.

Are there any beaches close to Hipotels Barrosa Palace & SPA?

Yep, Hipotels Barrosa Palace & SPA is a short 1-minute walk from La Barrosa Beach. Fun beach activities include snorkelling, scuba diving and windsurfing. You can also find boat tours.

Is there a spa on site at Hipotels Barrosa Palace & SPA?

Yep, there is an onsite spa at Hipotels Barrosa Palace & SPA. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as sports massages.

Does Hipotels Barrosa Palace & SPA have a pool?

Take your pick from an outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hipotels Barrosa Palace & SPA?

Hipotels Barrosa Palace & SPA features a full-service spa, a health club and an outdoor pool.

Is Hipotels Barrosa Palace & SPA family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hipotels Barrosa Palace & SPA is a hit with families.

Is there a free airport shuttle available at Hipotels Barrosa Palace & SPA?

No, Hipotels Barrosa Palace & SPA does not offer an airport shuttle service.

Is there a bar or restaurant at Hipotels Barrosa Palace & SPA?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hipotels Barrosa Palace & SPA?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Hipotels Barrosa Palace & SPA?

No, only service animals are allowed.

Is there a golf course on site at Hipotels Barrosa Palace & SPA?

There is a golf course next to Hipotels Barrosa Palace & SPA.

Hipotels Barrosa Palace & SPA Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 67 reviews" "
Rating 8 - Good. 11 out of 67 reviews" "
Rating 6 - Okay. 5 out of 67 reviews" "
Rating 4 - Poor. 2 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will be back
Great service by all staff. Lovely quiet room. Great facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Arthur

Stayed 1 night in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2022

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2021

10/10 Excellent

Estefania

Stayed 3 nights in Jul 2021

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Barrosa Palace Spa, personal review.
Lovely hotel, good facilities, clean and located in front of one of the most beautiful beaches in Spain. Staff friendly and helpful , food at the hotel excellent with good variety. Would definitely recommend this hotel.
Chilling at the pool
Night View From Junior Suite Balcony
Beach
Junior Suite View
Stayed 2 nights in May 2021

10/10 Excellent

Jordan, Gibraltar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and relaxing hotel with close proximity to the beach
Stayed 2 nights in Sep 2020

6/10 Okay

LEIGH

Business traveller
They have construction work next to the hotel throughout th
Stayed 3 nights in Aug 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Aug 2019

8/10 Good

behrokh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed there for one night. The staff were friendly. It was clean. And the beach is excellent.
Stayed 1 night in Aug 2019

10/10 Excellent

HONG KYUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was my first holiday in Spain, having visited the main ports as part of a meditaranean cruise. The hotel is approximately 15 minutes walk from the town centre,, though the surrounding area is picturesque to wander about. The hotel is part of a complex in the process of construction, not being to intrusive. The hotel is atypically well designed, spacious marbled bathroom, corridoors are well designed and the gymnasium well fitted. The Spa and Sauna facilities were
Stayed 21 nights in Nov 2018

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it here
We had an amazing time here. Beautiful sunsets over the Atlantic and the staff were extremely friendly. Will definitely come back!
Stayed 2 nights in Dec 2018

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous resort!
We had a wonderful stay at Hipotels Barrosa! The beach and outdoor pool are absolutely amazing and the staff were more than accommodating! Rooms were bright, new, comfortable and clean. The spa was nice but had very limited hours (only 3 hours in the morning and 3 in the afternoon), the spa services were booked the entire weekend we stayed so we weren't able to get in for anything, and the pools in the indoor spa were extremely cold. The weather was pretty cold so we were hoping for a hot tub or at least somewhat warm pool indoors but there weren't any. We also came in the off-season (March) so most of the bars and restaurants out in town were closed... even on a Saturday night! Great little bar and breakfast buffet at the resort though! Other than that, it was a very enjoyable stay!
Stayed 1 night in Mar 2018

10/10 Excellent

Teresa, Bangor, Northern Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
2 night stay whilst attending MotoGP at Jerez. Excellent service all round. Nature of our trip meant we didn't utilise the facilities but what we did use we were extremely satisfied. Very early checkout was completed with picnic boxes, service and beyond. Thoroughly recommend a stay here.

10/10 Excellent

Evelyn, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good!
Very polite and cordial. Explained all the amenities and services to us. Had a very relaxing time at the spa. Enjoy it to the fullest. Will stay here in the future is we visit the area again. If the beds were a little softer it would be excellent.

10/10 Excellent

Tor, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel at a very nice location.
There is free WiFi in the rooms but the Hotel charges 4.30 Euro per day if you want to use the safe in the room. We found this a bit odd at a five star hotel. But we enjoyed our stay at Hippotels Barrosa Palace with its magnificent views of the Atlantic from one of the best locations south of Cadiz.

2/10 Terrible

Mike, Knoxville, TN

Disliked: Cleanliness, staff & service, room comfort
2 star claiming to be a 5- Save your money!
I reserved 2 rooms, asking for best view, a bottle of wine and cheese/fruit tray for rooms upon arrival. I asked at check-in if they had accomodated my request, and was told no. The rooms they put us in were as far away from the beach as possible, and were not even the bed type we asked for, with a minimal view of the water. My wife had to rinse mysterious black hair from the tub. I went back to reception to get moved, and was told they had no other rooms available, even though the parking lot was half empty, and we could see empty rooms on other wings. Reception told me they would have housekeeping put our twin beds together to make a king, but it never happened. We went to dinner, and were put in a corner, again with no view of the beach. We were the last table to leave after dinner, and had to walk back through the inside dining room with all the lights off. When back at the room, housekeeping had still not shown up to put the beds together. I called reception again, and magically they had a king room they would move us to, but it was now well after midnight, and I was not going to ask my guests to shuffle this late. In the morning, the hotel director basically called me a liar about my requests, and I had to pull up the reservations on my phone as proof of my requests. The service was horrible, do not expect your requests to be honored, and be prepared to be very disappointed. I am writing their corporate concerning my dis-satisfaction.

8/10 Good

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities
La nevera no enfria y en el minibar hay productos medio abiertos. Espero que no nos lo cobren la verdad. Por lo demás muy bien
Stayed 1 night in Aug 2024

6/10 Okay

Francisco

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Una experiencia decepcionante
Mala experiencia en general. Al llegar nos dicen que tienen una habitación mejor, es decir con mejores vistas, que la que teníamos reservada (cuando reservamos con esta web no había distinciones dentro de la categoría doble superior) por un precio adicional de €40 la noche (rebajado desde €90). Le pedimos que antes nos enseñen la reservada originalmente y nos dice que no esta aún limpia, siendo ya las 14:20h y que habría que esperar 45 mins más para poder verla. Voy con un niño de 2 años. Obviamente no puedo esperar y por política no pueden decirme que la habitación no está lista a partir de las 14:00h. En fin, un timo para que caigas. Esto es solo un pequeño ejemplo de mil cosas mas para que exprimir al cliente, incluyendo gastos de mini bar (solo agua) que no ves en ningún sitio, precio de parking, tumbonas de playa, etc. No solo esto, en general todos los servicios y calidades de este hotel, son los de un hotel de 4 estrellas como mucho, todo disfrazado de hotel de 5. Una experiencia decepcionante que para nosotros que era de los pocos días que podíamos disfrutar en familia, nos han estropeado. Decepcionante.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantástico hotel junto al mar
Stayed 7 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024