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Hotel on the Cay

3.0 star property
Beachfront hotel for sun and fun
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel on the Cay

Beach/ocean view
Exterior detail
Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)
Outdoor dining
Superior Double Room | Bathroom

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Parking included
    Parking included
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Business services
    Business services
The price is AU$247
includes taxes & fees
19 Nov - 20 Nov

Explore the area

Map
Protestant Cay, Christiansted, St. Croix, 822
  • Protestant Cay
    1 min walk
  • Protestant Cay Beach
    1 min walk
  • Christiansted National Historic Site
    1 min walk
  • Christiansted (SSB-St. Croix Seaplane Base)
    9 min walk

Room options

View all photos for Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Room (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, Partial Ocean View

Premium bedding, free WiFi, bed sheets

Superior Suite, Partial Ocean View

Highlights

Balcony
Air conditioning
Kitchenette
Fridge
Flat-screen TV
Ceiling fan
Premium bedding
Private bathroom
  • Partial ocean view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior
Carambola Beach Resort St. Croix, US Virgin Islands
Pool
Parking included
Free WiFi
Restaurant
3.7 out of 5, Good, (912)
The price is AU$326
for 1 night
includes taxes & fees
19 Nov - 20 Nov
Carambola Beach Resort St. Croix, US Virgin Islands

About the area

Christiansted

At Hotel on the Cay you'll be within steps of Protestant Cay and Protestant Cay Beach. Highlights at this beachfront hotel include free self-parking, a bar/lounge and in-room kitchenettes. .This beach hotel offers free WiFi in public areas, a terrace and a garden. Additionally, you'll find a computer station, barbecues and multilingual staff. .Places within a 5-minute walk of this 3-property class Christiansted hotel include Christiansted National Historic Site and Scale House.

What's nearby

  • Christiansted National Historic Site - 1 min walk
  • Fort Christiansvaern - 2 min walk
  • St. Croix Government House - 3 min walk
  • Sugar Beach - 4 min drive
  • Buccaneer Beach - 6 min drive

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Rum Runners - ‬18 min walk
  • ‪shupe's on the boardwalk - ‬17 min walk
  • ‪El Leon - ‬15 min walk
  • ‪Singh's Fast Food - ‬20 min walk
  • ‪The Mill - ‬17 min walk

About this property

Hotel on the Cay

Beachfront hotel for sun and fun
As a guest of Hotel on the Cay, you'll find a terrace, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel on the Cay also features multilingual staff, a garden, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Christiansted hotel.

  • 53 guestrooms or units
  • 3 levels
  • 2 buildings
  • Towels for the beach
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • BBQ grill(s)
  • Computer for guest use
  • Smoking in designated areas
  • Bar or lounge
Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and a ceiling fan. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 3-star hotel has kitchenettes with fridges and microwaves. Bathrooms include a shower.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hairdryers can be requested. Housekeeping is provided on a limited basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 25.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 100 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. 

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Cay Christiansted
Cay Hotel
Hotel Cay
Hotel Cay Christiansted
On The Cay Hotel
Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands
On The Cay Christiansted
Hotel on the Cay Hotel
Hotel on the Cay Christiansted
Hotel on the Cay Hotel Christiansted

Frequently asked questions

What is the cancellation policy at Hotel on the Cay?

Hotel on the Cay offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel on the Cay?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel on the Cay on 19 Nov 2024 start from AU$209.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel on the Cay?

Yep, Hotel on the Cay has a free self car park.

Are there any beaches close to Hotel on the Cay?

Yep, Hotel on the Cay is on Protestant Cay Beach, which hotel guests give top marks. Fun beach activities include jet skiing, snorkelling and scuba diving. You can also find boat tours.

What makes Hotel on the Cay a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel on the Cay.

Is there a free airport shuttle available at Hotel on the Cay?

No, Hotel on the Cay does not offer an airport shuttle service.

What time are check-in & check-out at Hotel on the Cay?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel on the Cay?

No, only service animals are allowed.

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 215 out of 657 reviews" "
Rating 8 - Good. 213 out of 657 reviews" "
Rating 6 - Okay. 121 out of 657 reviews" "
Rating 4 - Poor. 55 out of 657 reviews" "
Rating 2 - Terrible. 53 out of 657 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

rafael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
this hotel should be close, don't meet codes un safe.
Stayed 5 nights in Aug 2024

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely little special place. Staff is wonderful and very helpful and friendly. Rooms are clean and stocked with everything you will need.
Stayed 1 night in Jul 2024

10/10 Excellent

Tiffanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Piece of Paradise in Paradise
Hotel on the Cay in St. Croix offers a fantastic stay with friendly and accommodating staff. The convenient boat shuttle to the island ensures minimal wait times. The island's beach is well-maintained, the drinks at the bar are excellent, and the food is outstanding. Highly recommended for a great island getaway.
Stayed 1 night in Jul 2024

10/10 Excellent

clayton

Stayed 8 nights in Jul 2024

10/10 Excellent

Roxann

Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Stayed 1 night in Jul 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Such a unique experience! Catching a little feery boat off of the Christiansted boardwalk to travel over to Protestant Cay. The beach is small bit beautiful, and perfect for relaxing and swimming and snorkeling with the kids. Clean rooms with efficiency kitchens but no extra frills. We came with the intention of being out on the beach except to shower and sleep. Small outdoor bar, small BBQ cookout stand. Staff were kind, respectful, and helpful. No other dining options. We took the ferry back to the boardwalk in the evenings to get dinner. Perfect for a low-key stay for 2 nights before heading to the northern coast of the island. Make sure you arrive by ferry before 8pm to check-in/get room keys, as the office closes at 8pm.
Stayed 1 night in Jul 2024

10/10 Excellent

FRANCES

Liked: Cleanliness, staff & service, property conditions & facilities
Great property with awesome location. Restaurant and bar need some renovations but service and.quality are great.
Stayed 5 nights in Jul 2024

4/10 Poor

Dylan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice beach
Stayed 2 nights in Jul 2024

10/10 Excellent

Courtney

Stayed 3 nights in Jun 2024

8/10 Good

luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Need TLC
Stayed 4 nights in Jul 2024

8/10 Good

Thomas D, Ponte Vedra

Stayed 2 nights in Apr 2024

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The so called Resort was a lie the room was disgusting sliding glass door to balcony would not open shower was not working properly ceiling was falling apart service was far from none I would advise anyone to stay away I’ve satiated at a Hotel 6 with more class
Stayed 1 night in Jul 2024

4/10 Poor

JIM

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The people working there were Great...but the property is in need of MAJOR work. Looking out of our room there was a beautiful view of the beach and ocean which was ruined by the GREEN pool and the smell of the stagnant water....and I mean smell. The sliding doors needed to be closed all the time because of the smell. I must say that the bathroom was clean and they supplied many clean towels for both the bathroom and beach. Whoever owns the place is just getting by without any input/improvements. I must give a compliment to the air-conditioning...it was awesome. The water pressure in the shower was non-existent and the water was barely warm. The location was great and the shuttle back and forth to the boardwalk was also very good...one of the captains(Jason) of the shuttle was absolutely awesome and he went out of his way to help and answer any questions to make your stay/time be more enjoyable. The owner(s) need to make improvements to the resort....because what they charged to stay there for 10 days was NOT worth it.
Stayed 8 nights in Jun 2024

2/10 Terrible

ray

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

10/10 Excellent

JESSICA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful
Stayed 1 night in Jun 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property needs to be updated, but it's on a beautiful beach. The bar is nice on the beach.Quick trip by boat and you can walk anywhere
Stayed 1 night in Jun 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
It was located well but it needed a lot of updates. The pool was closed and twe killed some roaches. So really needs an update.
Stayed 5 nights in May 2024

4/10 Poor

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is falsely advertised on your site. The hotel is literally falling apart from the tiles, railing, sidewalks, motes, pool and bar. Standing water in the motes surrounding the lobby was disgusting. There was no parking on site, guests had to ferry out to the hotel after struggling to find parking in town. The pool has been closed for years, so the website pictures are very old and misleading. There was very low water pressure in the shower which made it difficult to get clean. A dropped, dirty sock was laying on the sidewalk outside the office for days before it was picked up. Poor guest services. Expedia and Hotel on the Cay need to update the pictures of the hotel so potential guests’ vacations are ruined . Will not trust Expedia again.
Stayed 3 nights in Jun 2024

10/10 Excellent

Cody

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing Ryan the boat driver from the mainland to the island was extremely helpful with dining options and expertise around the boardwalk. Renae in the lobby was the best and her customer service was top notch. Will most definitely come back. The store on the island has some stuff. Girls if you need feminine products be sure to bring some couldn’t find anything around the area or the island. FYI overall very satisfied with this hotel and stay
Stayed 1 night in Jun 2024

4/10 Poor

Dawn M, Long Beach

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Let’s start with check in. We didn’t get the rooms promised. The young girl at check in was quite rude when I told her Ms. Decker (in an email I had) gave us two 3rd floor rooms. she said, “the rooms have already been assigned.” She couldn’t care less that we were there or paying customers and pretty much just ignored my request completely. (Maybe she’s not a regular there as I never saw her again). The other ladies at the front after check in, later in the day, and the next few days, seemed very nice. All other employees at hotel seemed very friendly and kind. Housekeeping did a nice job. The rooms, however, are not nice. Not even a little bit. The shower curtain smelled horrific. The water pressure was about zero. You can hear everything in adjacent rooms. The only plus, is the bed and pillow were somewhat comfy. The bartender women were very rude, more interested in doing shots and helping their friends than helping paying customers. So we went to the grocery and got our own booze, because who wants rude?? The bar music the first 3 days was loud and obnoxious and NOT the music we’d want to hear on a tropical island. The ferry ride and drivers, especially Noel(sp) were pretty great. Super accommodating and helpful! I think the hardest part of the hotel is knowing how GREAT it COULD be, but isn’t. All in all,we won’t be staying there again. Also, the beach was nice, but we saw way nicer beaches on island.
Stayed 5 nights in May 2024

10/10 Excellent

Tyree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really truly enjoyed staying at hotel on the cay. It was a very beautiful, safe and clean environment. The staff are very knowledgeable and helpful with many things on and off the premises. Will definitely be back very soon!!!!
Stayed 2 nights in May 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in May 2024

6/10 Okay

Nichol, Philadelphia

Stayed 1 night in May 2024

6/10 Okay

Nichol, Philadelphia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The staff was very accommodating and very kind, however the place is a little run down. There were roaches, mosquitoes. The walls looked like they weee moldy and the air barely worked.
Stayed 1 night in May 2024