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Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Sports facility
Bar (on property)
Exterior
Terrace/patio
Premium bedding, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Breakfast available
  • Room service
  • Parking available
  • Gym
The current price is AU$186
includes taxes & fees
23 Mar - 24 Mar

Explore the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • NASA Glenn Research Center
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Blackout curtains
Premium bedding
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Blackout curtains
Premium bedding
Hairdryer
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Middleburg Heights

Crowne Plaza Cleveland Airport by IHG places you steps from Big Creek Reservation and within a 15-minute stroll of Southwest General Health Center. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Tavolo 72, serves Italian cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 3.5-property class Middleburg Heights hotel, attractions include Progressive Field and Cleveland Metroparks Zoo.

What's nearby

  • Southwest General Health Center - 13 min walk - 1.2 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • I-X Center - 7 min drive - 6.0 km
  • NASA Glenn Research Center - 11 min drive - 9.6 km
  • Cleveland Metroparks Zoo - 16 min drive - 17.5 km

Getting around

  • Brookpark Station - 7 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Suburban hotel with free airport shuttle and free local area shuttle
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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  • Free airport shuttle
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

What is the cancellation policy at Crowne Plaza Cleveland Airport by IHG?

Crowne Plaza Cleveland Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on 23 Mar 2025 start from AU$185.79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Cleveland Airport by IHG?

Yep, Crowne Plaza Cleveland Airport by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Cleveland Airport by IHG?

The closest beach to Crowne Plaza Cleveland Airport by IHG is Edgewater Beach (15 km).

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Crowne Plaza Cleveland Airport by IHG has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Cleveland Airport by IHG is a hit with families.

Does Crowne Plaza Cleveland Airport by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Crowne Plaza Cleveland Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Crowne Plaza Cleveland Airport by IHG?

Yep, you can grab a meal at Crowne Plaza Cleveland Airport by IHG's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Crowne Plaza Cleveland Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Cleveland Airport by IHG?

No, pets are not allowed.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 367 out of 980 reviews
Rating 8 - Good. 294 out of 980 reviews
Rating 6 - Okay. 141 out of 980 reviews
Rating 4 - Poor. 96 out of 980 reviews
Rating 2 - Terrible. 82 out of 980 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Alexis

Business traveller, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The elevators need fixed. It’s scary to say the least. The TV was so blurry and couldn’t watch anything. It smelled a bit old too. The hotel staff were friendly, that was the only plus.
Stayed 1 night in Oct 2024

8/10 Good

kathryn L.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms. Friendly staff.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

8/10 Good

jeannette

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was okay but my room was cold and the heat didn’t work
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Nov 2024

8/10 Good

Jamie

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Ou

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and nice place
Stayed 1 night in Nov 2024

4/10 Poor

James

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nice folks at the desk, but the property, the room, the restaurant all leave ALOT to be desired. The room was inexpensive which is why I chose it and not what paid for
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bar and easy shuttle to CLE!
Stayed 1 night in Nov 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a great experience. The only thing that could have been improved upon was the water temperature. I showered after i arrived and the water was luke warm at best.
Stayed 1 night in Nov 2024

8/10 Good

brian

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities
2 out of the 3 elevators were out of order.
Stayed 1 night in Nov 2024

6/10 Okay

Tim

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

LEWIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was not ready. We had to wait in the lobby for an hour.
Stayed 1 night in Oct 2024

6/10 Okay

CYNTHIA

Travelled with group
Not having breakfast included with the stay. Cheaper places offer complimentary breakfast. No extra cups in the bathroom.
Stayed 1 night in Oct 2024

4/10 Poor

Richard

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Bradley

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
NEVER AGAIN, WENT TO CHECK IN AND WAS TOLD ROOM WAS NOT CLEAN. CAME BACK LATER TO CHECK IN AND WAS TOLD WE DID NOT HAVE A ROOM AS HOTEL WAS OVERBOOKED
Stayed 1 night in Oct 2024

2/10 Terrible

Todd

Travelled with family
Terrible!!!
I arrived at 4pm when check in time was 3pm. When i arrived there was a line at the front desk and nobody was getting rooms. I waited for 75 minutes to get a room. The worst hotel experience of my life.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer, Clyde

Travelled with family
Disliked: Staff & service, amenities
Need more staff period! Room was not available at check in time came back 630 pm to be told they need to go into our rooms see if they were ready then. Mold in bathroom ceiling. No shampoo in bathroom. Mattress old and worn out. Toilet bowl brush laying in hallway outside our room.
Stayed 1 night in Oct 2024

2/10 Terrible

James

The hotel was overbook by a lot of rooms. We along with many others were turned away even though our room was already paid for.
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total chaos-never again
Upon arrival even though I had a reservation they did not have any rooms available-we had to wait for rooms to be cleaned..I had booked a king bed-we did NOT have a king bed. 4 different times of leaving my room I could not get back in and had to go to the desk and have them reprogram the keycard-and everytime I had to wait in line behind numerous angry customers who had reservations and did not have a room to go to..I sat my beverage on the nightstand to go take a shower and when I came back it was covered in ants-my husband didn’t have any hot water when he took his shower. I know it’s probably not the staff that actually work at that hotels fault-all these places using third party booking makes things a mess and the staff are taking the brunt of the chaos..the police had to be called also while we were there due to so many angry customers. And I totally understand their frustration We have definitely learned our lesson. We will never stay at a crown plaza hotel again. I am sure I am leaving out other things that happened but at least people will know how we feel.
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
Absolutely terrible!!!!!!!!
Absolutely the worst experience at any hotel I have ever experienced. Took over an hour to check in, to never get a room. They told me my card was declined and I showed them where it took the money out of my account, they 8 people in front of me came back to the front desk to tell the person at the desk all the rooms they checked into were all dirty. There was no hot water in the hotel which was confirmed by 3 different people already staying there. Unprofessional front desk. I ended up booking a hotel at a different location and still haven’t received a refund. Over 40 people in the lobby waiting to check in all to be told they didn’t have any rooms and it was 10 pm.
Stayed 1 night in Oct 2024

2/10 Terrible

Marsa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Despite a reservation we tried to check in and they did not have any rooms cleaned and ready @5 pm. Since we weren’t in a hurry and the staff told us it would be approximately an hour before we could check in , we left our number per their request so they could call us when ready . After 3.5 hours waiting they informed us there was no rooms left. We then had to scurry and try to find another hotel. Very disappointing!!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Jennie

Travelled with family
Great hotel. Very clean and friendly staff
Stayed 1 night in Oct 2024

6/10 Okay

Dm

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Both shuttles were down. The one being pulled out of service for no brakes. Our flight was at 605 am and we needed to take the shuttle to the airport at 330 am which is when we found out there wasnt a shuttle. The regular driver was conveniently there using his personal vehicle that already had a sign saying rides were$20 a person so we had to pay$60 when the shuttle was supposed to be free and the reason we chose to stay there
Stayed 1 night in Oct 2024