Crowne Plaza Cleveland Airport by IHG

3.5 star property
Suburban hotel with free airport shuttle and free local area shuttle

Photo gallery for Crowne Plaza Cleveland Airport by IHG

Indoor pool
Premium bedding, in-room safe, desk, blackout curtains
Breakfast, lunch, dinner served; Italian cuisine
Meeting facility
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Room service
The current price is AU$203
includes taxes & fees
27 Apr - 28 Apr

Explore the area

Map
7230 Engle Rd, Middleburg Heights, OH, 44130
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪7 min drive‬
  • NASA Glenn Research Center
    ‪11 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪12 min drive‬

Room options

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed, Balcony

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Premium bedding
Blackout curtains
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible Bathtub (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Roll-in Shower (Communications)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Shower/bath combination
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Middleburg Heights

At Crowne Plaza Cleveland Airport by IHG you'll be within a 15-minute walk of Southwest General Health Center and 2 km (1.3 mi) from Baldwin Wallace College. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Tavolo 72, serves Italian cuisine and is open for breakfast, lunch and dinner. Enjoy the indoor swimming pool, 24-hour gym and sauna. 11 square feet (1 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also free self parking, along with the convenience of a free airport shuttle. .Within a 20-minute drive of this 3.5-property class Middleburg Heights hotel, attractions include Progressive Field and Cleveland Metroparks Zoo.

What's nearby

  • Southwest General Health Center - 13 min walk - 1.2 km
  • Baldwin Wallace College - 3 min drive - 2.2 km
  • I-X Center - 7 min drive - 6.0 km
  • NASA Glenn Research Center - 11 min drive - 9.6 km
  • Cleveland Metroparks Zoo - 16 min drive - 17.5 km

Getting around

  • Brookpark Station - 7 min drive
  • Cleveland Station - 24 min drive
  • Cleveland Hopkins International Airport (CLE) - 12 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬6 min walk

About this property

Crowne Plaza Cleveland Airport by IHG

Suburban hotel with free airport shuttle and free local area shuttle
Crowne Plaza Cleveland Airport by IHG offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11 square feet (1 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Cleveland Airport by IHG. An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Free self parking is available.

This 3.5-star Middleburg Heights hotel is smoke free.

  • 1 building
  • 238 guestrooms or units
  • 5 levels
  • Conference rooms
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Deli
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Dining venue
Crowne Plaza Cleveland Airport by IHG offers 238 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Free self parking on site
  • Extended parking on site (surcharge)

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 12.95 for adults and USD 7.95 for children
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tavolo 72

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 12.95 for adults and from USD 7.95 for children
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland Airport Crowne Plaza
Crowne Plaza Cleveland Airport
Crowne Plaza Hotel Cleveland Airport
Crowne Plaza Hotel Cleveland Airport Middleburg Heights, Ohio
Crowne Plaza Middleburg Heights
Crowne Plaza Cleveland Airport Hotel Middleburg Heights
Crowne Plaza Cleveland Airport Hotel
Crowne Plaza Cleveland Airport Middleburg Heights
Crowne Plaza Cleveland Airport Middleburg Heights, Ohio

Frequently asked questions

What is the cancellation policy at Crowne Plaza Cleveland Airport by IHG?

Crowne Plaza Cleveland Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Cleveland Airport by IHG?

As of 22 Apr 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Cleveland Airport by IHG on 27 Apr 2025 start from AU$203.30, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Cleveland Airport by IHG?

Yep, Crowne Plaza Cleveland Airport by IHG has a free self car park.

Are there any beaches close to Crowne Plaza Cleveland Airport by IHG?

The closest beach to Crowne Plaza Cleveland Airport by IHG is Edgewater Beach (15 km).

Does Crowne Plaza Cleveland Airport by IHG have a pool?

Crowne Plaza Cleveland Airport by IHG has an indoor pool. The pool is open 9:00 AM to 9:00 PM.

Is Crowne Plaza Cleveland Airport by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Cleveland Airport by IHG is a hit with families.

Does Crowne Plaza Cleveland Airport by IHG serve breakfast?

Yeah, buffet breakfast is on offer daily between 6 AM and 10 AM.

Is there a free airport shuttle available at Crowne Plaza Cleveland Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day.

Is there a bar or restaurant at Crowne Plaza Cleveland Airport by IHG?

Yep, you can grab a meal at Crowne Plaza Cleveland Airport by IHG's onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Crowne Plaza Cleveland Airport by IHG?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza Cleveland Airport by IHG?

No, pets are not allowed.

Crowne Plaza Cleveland Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 103 out of 1000 reviews
Rating 2 - Terrible. 86 out of 1000 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Emony

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My sheets were dirty asf they didn’t come change them there rude asf don’t refund or accommodate anything only 1 elevator works and that one shouldn’t even be open
Stayed 1 night in Apr 2025

2/10 Terrible

Tanisha

Stayed 1 night in Apr 2025

4/10 Poor

Jermaine

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Definitely not a 3.5 star as advertised
Stayed 1 night in Apr 2025

4/10 Poor

Ann

Liked: Cleanliness, staff & service, room comfort

Fine to stay, eat elsewhere.

Room was fine, but two of the three elevators were out of service. Would have been fine, but I felt ill after eating at the hotel restaurant. Probably should have taken the hint that the hotel was fully booked but the restaurant was nearly empty.
Stayed 1 night in Apr 2025

4/10 Poor

Tyler

Disliked: Cleanliness, property conditions & facilities, room comfort
The staff were nice and pleasant, but check in process very slow. 2/3 elevators broken, pool broken, sauna broken, 2/5 urinals in bar area broken.
Stayed 2 nights in Apr 2025

2/10 Terrible

Amanda

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ebony and her husband who work the front desk is absolutely rude. When we came in on Friday the pool wasn’t available but it literally says pool access. So Saturday I went downstairs and ask front desk was it open, the very kind staff told us that it hasn’t work since she worked there (which later we found out she’s been there for three weeks). She later called me said it was fixed and will open at 6pm. Took our kids down there at 6pm and was told another hour. Went down there at 7pm and the water was freezing. I called down there and Ebony said it’s open what do you me to do. I said maybe we should be accosted because we been here since yesterday with no pool and now it’s cold and the main reason we booked was to swim. She started saying she couldn’t do nothing about it so I informed her I would reach out to corporate. In the mist of this we are walking up the stairs because only one elevator works so it takes 10minutes to get in it, we come in contact with her husband who is the transport person. And he states, “be careful it’s a sex offender running around the hotel showing himself to everyone!” Remind you it’s a basketball tournament going on with ALOT of kids I mean thousands of kids who are staying at these surrounding hotels. The overall experience was absolutely horrible and I’m not one to usually complain but to be treated so terribly is crazy.
Stayed 2 nights in Apr 2025

4/10 Poor

Vefa

Travelled with family
Disliked: Staff & service

Crowded and understaffed airport hotel

I booked this hotel for an overnight stay before an early flight. Check in took about an hour with only 1 person at the front desk trying to check in 100 angry people waiting in line. Her attitude was great, though so kudos to her. 2 of the 3 elevators were out of service, so had to climb up two stories with luggage. The room was below average size, and beds were uncomfortable. It is a popular one I guess because you can park and fly there. If you don't have such intentions, avoid.
Stayed 1 night in Apr 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
What a bummer that it is so neglected. You can tell it was a nice place in the past.
Stayed 1 night in Apr 2025

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

joshua

Stayed 1 night in Mar 2025

4/10 Poor

Clara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pictures aren’t accurate with the hotel . The view nothing about this hotel . Fake pictures about views . Hotel smell not good., carpets with stains . Cleanliness is so bad.Elevator with many issues and the room with many broken doors and bathroom sink broken . Maintenance in this hotel is so poor and so old nothing about pictures it’s according to the reality.

4/10 Poor

svens, canton

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Had to switch rooms because couldn’t close open outside window
Stayed 1 night in Mar 2025

6/10 Okay

Kenyatta

Travelled with partner
It was okay
Stayed 2 nights in Mar 2025

8/10 Good

Karlene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was convenient for a stip enroute to Chicago from Maryland. Pool could have been a bit warmer. Staff was VERY nice. A cute bar in the basement and Becky was an excellent host.
Stayed 1 night in Mar 2025

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities
;)
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super convenient overnight stay for the airport in cleveland. Restaurant downstairs was adequate and staff was super duper.
Stayed 1 night in Feb 2025

8/10 Good

Kristen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

James, Strongsville

Stayed 1 night in Mar 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
It would've been nice to have a coffee pot 24 seven because not all the room coffee pots work and they don't just heat up water
Stayed 1 night in Mar 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Crown Plaza!

We stay at this Cleveland hotel when we have an early flight out of the CLE airport! They offer a free shuttle to the airport! The hotel is absolutely 5 star! Clean, beautiful rooms, awesome bar and restaurant! Lotoya, the bartender is soooo awesome! Such a pleasure to be served by her!!
Stayed 1 night in Mar 2025

4/10 Poor

Darrell

Stayed 2 nights in Mar 2025

6/10 Okay

Alice

Travelled with family
Liked: Staff & service
Overwhelming odor in the hallway. Pot? Felt clean enough; lobby furniture needs recovering. Staff nice.
Stayed 2 nights in Mar 2025

4/10 Poor

Edwin

Disliked: Property conditions & facilities
I booked this place for several reasons including the gym. When I got there the gym was closed and could not be used. Elevators were broken. The heating system was stuck on 75 and when lowered the temp on the thermostat it would switch back to 75 which is too warm for sleeping. The heating system was very noisy (made loud noises all night long). The smoke/CO sensor has a very bright light flashing all night further making it difficult to sleep.
Stayed 1 night in Feb 2025

10/10 Excellent

karen

The doorman was wonderful brought up my bags also brought me some silverware and was very helpful Dan the door man with the Bell
Stayed 1 night in Mar 2025