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The Westin Cleveland Downtown

4.0 star property
Lakefront hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for The Westin Cleveland Downtown

Exterior
Reception
Junior Suite, 1 King Bed, City View
Down duvets, pillow-top beds, in-room safe, desk
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • 24/7 front desk
The current price is AU$204
includes taxes & fees
3 Apr - 4 Apr

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪10 min walk‬
  • Progressive Field
    ‪12 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

Down duvets, pillow-top beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
Pillow-top bed
  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Pillow-top bed
Down duvet
Hairdryer
Bathrobes
  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Hairdryer
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

The Westin Cleveland Downtown puts you in the heart of Cleveland, within just a 10-minute stroll of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a snack bar/deli, a 24-hour front desk and dry cleaning/laundry services. Each morning cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Cleveland hotel include Great Lakes Science Center and Progressive Field.

What's nearby

  • Huntington Convention Center of Cleveland - 9 min walk - 0.8 km
  • Rock and Roll Hall of Fame - 10 min walk - 0.9 km
  • Progressive Field - 12 min walk - 1.1 km
  • Huntington Bank Field - 13 min walk - 1.1 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Lakefront hotel with 24-hour fitness centre and 24-hour front desk
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This Cleveland hotel is smoke free.

  • 484 guestrooms or units
  • 23 levels
  • 20473 sq ft of conference space
  • 1902 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with a safe and complimentary newspapers. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at The Westin Cleveland Downtown?

The Westin Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Cleveland Downtown?

As of 29 Mar 2025, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 3 Apr 2025 start from AU$203.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Cleveland Downtown?

Yep, The Westin Cleveland Downtown has valet parking for USD 49 per night.

Are there any beaches close to The Westin Cleveland Downtown?

The closest beach to The Westin Cleveland Downtown is Edgewater Beach (4.4 km).

What makes The Westin Cleveland Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Cleveland Downtown.

Does The Westin Cleveland Downtown serve breakfast?

Yep, cooked-to-order breakfast is on offer daily.

Is there a free airport shuttle available at The Westin Cleveland Downtown?

No, The Westin Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Cleveland Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Cleveland Downtown?

Dogs are welcome at The Westin Cleveland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Westin Cleveland Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 774 out of 1322 reviews
Rating 8 - Good. 262 out of 1322 reviews
Rating 6 - Okay. 135 out of 1322 reviews
Rating 4 - Poor. 77 out of 1322 reviews
Rating 2 - Terrible. 74 out of 1322 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Jacob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked everything about it all but the parking fee.
Stayed 1 night in Nov 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Room
Very nice room and comfortable place to stay. We stayed in three different hotels on our trip, and this one was by far the best.
Stayed 1 night in Dec 2024

8/10 Good

kristina

Stayed 1 night in Dec 2024

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Sheri

Stayed 1 night in Dec 2024

8/10 Good

Antoine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Andriy

Stayed 2 nights in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area and property are convenient yo attractions, food and is safe. I went for a run around the area. They are redoing the port which is nice. I was upset to learn the steakhouse in Farm to table switched over
Stayed 1 night in Dec 2024

10/10 Excellent

Yaroslav

Stayed 1 night in Dec 2024

10/10 Excellent

Tim

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Paris

Stayed 1 night in Dec 2024

4/10 Poor

chester

Travelled with family
Disliked: Property conditions & facilities
Shampoo and conditioner were empty. They had a some advertisement for lotion and when I opened the sample. It was empty. Parking lot was full, not a good hotel and not 4 stars.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, super close to the Browns’ stadium. And Julia in the hotel restaurant was super nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan Aubra

Stayed 2 nights in Dec 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Asaad

Stayed 1 night in Nov 2024

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good rooms, wish they had a pool
Stayed 1 night in Nov 2024

8/10 Good

virginia, aurora

Stayed 1 night in Nov 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Valarie

Great property
Stayed 1 night in Dec 2024

10/10 Excellent

Luann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traveled to Cleveland to attend a NFL game, location of the hotel was great! Short walk to the stadium, also a short walk to the Rock and Roll hall of fame. The hotel restaurant was very good! Room was spacious, clean and comfortable.
Stayed 3 nights in Dec 2024

4/10 Poor

Alyssa

Stayed 1 night in Nov 2024

2/10 Terrible

Alyssa

Stayed 1 night in Nov 2024

8/10 Good

Justin

Travelled with partner
Liked: Amenities, property conditions & facilities
Nice lobby and restaurant. The bed was ok. The view was great. Only problem was we ordered room service on our last night. After an hour of not receiving it, we called and they transferred us to the restaurant where no one answered the phone. When we called back the front desk person said we would have to come down ourselves because she was busy. So we came down to the restaurant and they stated “we must have lost your order”. I asked if they could still make it and they said the kitchen was closed, sorry. They also said if we were charged for the order to get with the manager to refund it. Not great customer service in my eyes.
Stayed 3 nights in Dec 2024