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The Westin Cleveland Downtown

4.0 star property
Lakefront Cleveland hotel in Downtown Cleveland with a 24-hour fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Cleveland Downtown

Exterior
46-inch LCD TV with premium TV channels, TV
Lounge
Down duvets, pillow-top beds, in-room safe, desk
Down duvets, pillow-top beds, in-room safe, desk

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry
  • 24/7 front desk
  • Parking available
The price is AU$224
includes taxes & fees
26 Dec - 27 Dec

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Public Square
    8 min walk
  • Huntington Convention Center of Cleveland
    9 min walk
  • East 4th Street
    10 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    4 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
Down duvet
  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Bathrobes
Private bathroom
  • 32.5 sq m
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Bathrobes
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Pillow-top bed
Hairdryer
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Drury Plaza Hotel Cleveland Downtown

Pool
Hot tub
Breakfast included
Pet-friendly
4.7 out of 5, Exceptional, (2349)
The price is AU$226
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Drury Plaza Hotel Cleveland Downtown

About the area

Cleveland

The Westin Cleveland Downtown puts you in the heart of Cleveland, within just a 10-minute stroll of Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Added amenities include a snack bar/deli, a 24-hour front desk and dry cleaning/laundry services. Each morning cooked-to-order breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of valet parking. .Sights within a 15-minute walk of this Downtown Cleveland hotel include Great Lakes Science Center and Progressive Field.

What's nearby

  • Huntington Convention Center of Cleveland - 9 min walk
  • Rock and Roll Hall of Fame - 10 min walk
  • Huntington Bank Field - 13 min walk
  • Rocket Mortgage FieldHouse - 13 min walk
  • JACK Cleveland Casino - 13 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Lakefront Cleveland hotel in Downtown Cleveland with a 24-hour fitness centre
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This Cleveland hotel is smoke free.

  • 484 guestrooms or units
  • 23 levels
  • 20473 sq ft of conference space
  • 1902 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with a safe and complimentary newspapers. Pillowtop beds feature down duvets. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Wedding services

Business services

  • 18 meeting rooms
  • 20,473 square feet of conference space
  • Business centre

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium channels

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

Frequently asked questions

What is the cancellation policy at The Westin Cleveland Downtown?

The Westin Cleveland Downtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin Cleveland Downtown?

As of 25 Dec 2024, prices found for a 1-night stay for 2 adults at The Westin Cleveland Downtown on 26 Dec 2024 start from AU$224.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin Cleveland Downtown?

Yep, The Westin Cleveland Downtown has valet parking for USD 49 per night.

Are there any beaches close to The Westin Cleveland Downtown?

The closest beach to The Westin Cleveland Downtown is Edgewater Beach (4.4 km).

What makes The Westin Cleveland Downtown a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Westin Cleveland Downtown.

Does The Westin Cleveland Downtown serve breakfast?

Yep, cooked-to-order breakfast is on offer daily.

Is there a free airport shuttle available at The Westin Cleveland Downtown?

No, The Westin Cleveland Downtown does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin Cleveland Downtown?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin Cleveland Downtown?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at The Westin Cleveland Downtown?

Dogs are welcome at The Westin Cleveland Downtown, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 23 kg per pet.

The Westin Cleveland Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 615 out of 1045 reviews" "
Rating 8 - Good. 203 out of 1045 reviews" "
Rating 6 - Okay. 101 out of 1045 reviews" "
Rating 4 - Poor. 62 out of 1045 reviews" "
Rating 2 - Terrible. 64 out of 1045 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Sharon D, Lake Placid

Stayed 1 night in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nemesio

Stayed 1 night in Sep 2024

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 1 night in Sep 2024

10/10 Excellent

Geralyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Terri

Travelled with family
Liked: Cleanliness, staff & service
I enjoyed everything but the bathroom it is screaming for an update. The door is very very heavy and the tile is disgusting.
Stayed 1 night in Sep 2024

10/10 Excellent

Gabriel

Stayed 1 night in Sep 2024

10/10 Excellent

jason

Stayed 1 night in Aug 2024

6/10 Okay

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The beds were very uncomfortable, not up to Westin Heavenly mattress standards. I don’t think they were this mattress. I had an issue with the valet company, one of the drivers must have had an ink pen in their pocket because there was ink on my white leather seat. The valet company resolved the issue but I’m still dealing with a credit to my credit card. Very friendly staff and easy to get to.
Stayed 1 night in Aug 2024

6/10 Okay

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about this hotel was excellent upon entering, but the Front Desk was understaffed during Check-in and then once we got up to our Room 803, the door had the number written on a piece of Blue Tape, the carpet, to the left had been removed. Inside the room the Bathroom Door came off the rail when my wife try to slide it close, the bathroom sink was stopped up, the toliet had to flushed twice to clear, the refrigerator cabinet door had a broken hinge, the safe didn't lock, and the bed was uncomfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Willie

Stayed 3 nights in Aug 2024

10/10 Excellent

SCOTT, Eminence

Stayed 2 nights in Aug 2024

8/10 Good

Ann

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are not well lit. Bedding and mattress are dated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, clean room and smooth check in and out! great location and very walkable
Stayed 2 nights in Jun 2024

4/10 Poor

James

Business traveller
Disliked: Property conditions & facilities
The quality of this property has severely declined over the years. The place looks extremely worn and tired. Staff friendly but not of the caliber that 500.00 per night would warrant. Room service all in plastic and in a bag, yuk. Water pressure in shower horrible. No water in room and had to ask front desk twice. Very sad to see such a decline would not be shocked to see the place shuttered as economic woes in Cleveland have decimated the city
Stayed 2 nights in Sep 2024

6/10 Okay

Helen

Travelled with partner
Disliked: Cleanliness
Good: the restaurant had good food and friendly staff. Bad: We stayed for 3 days and no one ever cleaned or straightened our room. That is ok if the hotel informs you of the policy, but they did not. The room wasn’t particularly clean to begin with. The bathroom slider door was very hard to move and when I checked the runner it was dirty. In a well run hotel, the housekeeping staff should let the engineering staff of issues like stuck doors. Anyway, I won’t stay there again. There are plenty of other hotels in the area.
Stayed 1 night in Sep 2024

8/10 Good

Zabiru

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sadeem

Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Regina

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the magnifying mirror in the bathroom, the grab bar in the bath, and the water pressure. Appreciated the complimentary water bottles, and the quiet even though our room backed up to the elevators. Only suggestion is to add more drawers for clothes!
Stayed 2 nights in Sep 2024

4/10 Poor

Stephanie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Wrong room, no sleep
I had booked a king bed room, added a cot, for a wedding. We were unable to check in 17 minutes early, and because of the line at 4pm, had to wait until after the wedding. We were given a room with 2 queen beds. This room was also meant to be an adjoined room, and shared a door with the neighboring room. These neighbors were incredibly loud all night, and because of the shared door, we could hear every word. We were kept up for the majority of the night.
Stayed 1 night in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Sheri

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
There was a very long line at check in. Security had to escort one man out. But the line was abt 40-50 deep. Waited almost an hr for our keys.
Stayed 1 night in Sep 2024