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Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

3.5 star property
Hotel with 2 restaurants, steps from Oakes Garden Theatre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Sauna, hydrotherapy, aromatherapy, hot stone massages
Point of interest
Point of interest
Children's activities
2 restaurants, breakfast served

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
  • Bar
  • Spa
  • Gym
  • 24/7 front desk
  • Breakfast available
The price is AU$205
includes taxes & fees
13 Jan - 14 Jan

Explore the area

Map
5685 Falls Avenue, Niagara Falls, ON, L2E6W7
  • Clifton Hill
    2 min walk
  • Queen Victoria Park
    3 min walk
  • Fallsview Indoor Waterpark
    3 min walk
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    36 min drive

Room options

View all photos for Premium Room, 2 Queen Beds (Niagara Falls View)

View from room

Premium Room, 2 Queen Beds (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Partial Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Queen Beds (Partial Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds (Walk-In Shower)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Premium Room, 1 Queen Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Blackout curtains, iron/ironing board, WiFi, bed sheets

Suite, 2 Bedrooms

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Double Beds

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 2 Double Beds

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Niagara Falls View)

View from room

Standard Room, 1 King Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Standard Room, 1 King Bed, Jetted Tub (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Sofa bed
Blackout curtains
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Standard Room, 1 King Bed, Balcony (Niagara Falls View)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Blackout curtains, iron/ironing board, WiFi, bed sheets

Standard Room, 1 King Bed

Highlights

Air conditioning
Heating
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Niagara Falls View)

View from room

Suite, 2 Bedrooms (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Water view
  • Sleeps 4
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Niagara Falls View)

View from room

Premium Room, 1 King Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Shower/bath combination
Hairdryer
Private bathroom
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Niagara Falls View)

Suite, 2 Bedrooms, View (Niagara Falls View)

Suite, 2 Bedrooms (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Shower/bath combination
Hairdryer
  • Water view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed (Niagara Falls View)

Blackout curtains, iron/ironing board, WiFi, bed sheets

Junior Suite, 1 Queen Bed (Niagara Falls View)

Highlights

Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Blackout curtains
Sofa bed
Shower/bath combination
Hairdryer
  • Water view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Embassy Suites by Hilton Niagara Falls Fallsview

Pool
Hot tub
Breakfast included
Restaurant
4.0 out of 5, Very good, (11133)
The price is AU$256
for 1 room
includes taxes & fees
18 Jan - 19 Jan
Embassy Suites by Hilton Niagara Falls Fallsview

About the area

Niagara Falls

At Crowne Plaza Niagara Falls Fallsview, an IHG Hotel you'll be within steps of Fallsview Indoor Waterpark and Oakes Garden Theatre. Highlights at this hotel include 2 restaurants, a full-service spa and a casino. .A day of pampering at Christienne Fallsview Spa can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. The restaurant, The Rainbow Room, is open for breakfast and lunch. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the water park, gym and sauna. Other amenities include a coffee shop/cafe, a business centre and concierge services. Each morning buffet breakfast is served between 8:00 AM and 10:30 AM. There's also self parking, along with the convenience of a free casino shuttle. .Sights within a 10-minute walk of this 3.5-property class Clifton Hill hotel include Queen Victoria Park and Casino Niagara.

What's nearby

  • Clifton Hill - 2 min walk
  • Fallsview Indoor Waterpark - 3 min walk
  • Casino Niagara - 6 min walk
  • Fallsview Casino - 18 min walk
  • Horseshoe Falls - 4 min drive

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 7 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 36 min drive

Restaurants

  • ‪Falls Avenue Resort - ‬1 min walk
  • ‪Sweet Jesus - ‬2 min walk
  • ‪SkyWheel - ‬9 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪Boston Pizza - ‬4 min walk

About this property

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel

Hotel with 2 restaurants, steps from Oakes Garden Theatre
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers its guests a full-service spa, a water park (surcharge), and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 7578 square feet (704 square metres) and includes conference space. A casino, a fitness centre, and spa services are also featured at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel. For a fee, parking is available.

  • 234 guestrooms or units
  • 12 levels
  • 2 dining venues
  • Conference rooms
  • 7578 sq ft of conference space
  • 704 sq. m of conference space
  • Casino
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • On-site shopping
  • Bellhop
  • Lift
  • Bar or lounge
  • Coffee shop
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers 234 accommodations with coffee/tea makers and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on request and fridges can be requested.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Christienne Fallsview Spa. Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Free casino shuttle
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: CAD 24.95 for adults and CAD 14.95 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Prime Steakhouse
  • Starbucks
  • The Rainbow Room

Things to do

  • 1,700 slot machines
  • 40 gaming tables
  • Arcade/game room
  • Casino (95,000 square feet of space)
  • Evening entertainment
  • Full-service spa
  • Gym
  • Sauna
  • Shopping
  • Water park

Family friendly

  • Arcade/game room
  • Refrigerator on request
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7,578 square feet of conference space
  • Business centre
  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 9 October 2024 to 19 December 2024 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per night
  • 7.90 per cent destination fee will be charged.
  • Resort fee: CAD 18.03 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 24.95 for adults and from CAD 14.95 for children
  • Self-parking fee: CAD 40 per night (in/out privileges)
  • An in-room refrigerator is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Crowne Plaza Niagara Falls Fallsview Hotel
Crowne Plaza Niagara Falls Fallsview
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Hotel
Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

As of 4 Jan 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel on 13 Jan 2025 start from AU$171.11, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yep, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel has a self car park with in/out privileges for CAD 40 per night.

Is there a spa on site at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yep, Christienne Fallsview Spa is available for guests. You'll enjoy heaps of services like facials and deep-tissue massages.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel have a waterslide?

No, there is no waterslide at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel, but Fallsview Indoor Waterpark is a short 3-minute walk away.

Does Crowne Plaza Niagara Falls Fallsview, an IHG Hotel serve breakfast?

Yeah, buffet brekkie is on offer daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

No, Crowne Plaza Niagara Falls Fallsview, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Niagara Falls Fallsview, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Niagara Falls Fallsview, an IHG Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 540 out of 1821 reviews" "
Rating 8 - Good. 437 out of 1821 reviews" "
Rating 6 - Okay. 329 out of 1821 reviews" "
Rating 4 - Poor. 252 out of 1821 reviews" "
Rating 2 - Terrible. 263 out of 1821 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Denise, Lively

Travelled with partner
Liked: Staff & service
The hotel itself is good and in a good quiet area, but the standard room was very small, no side table, the bed and pillows were very uncomfortable. The decor is very old with hardly any plug ins. The bathroom was ridiculously tiny, I am a very small person and my shoulder touched the sink when I sat on the toilet! The view was the top of the parking garage.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good and Bad
We were there for our 40th wedding anniversary. The hotel was older and the front entrance very hard to find. The lobby was pure class, reminiscent of a era gone by. We had to take two different elevators to our room. Our room was located in an older part of the building. The glass on the hall windows was wavy. The mark of old glass, which was kind of cool. Our room was tastefully decorated with a very comfortable bed. However, my husband laid down on the bed while I was unpacking a few things, when he rose he cut his leg on a bar that was sticking out from the box springs. Of course he bled all over and we didn't have any band aids. I went down to the lobby to get first aid. They did send housekeeping up to clean the blood off the carpet, but did not fix the bar on the bed. The sink was not attached to the pedestal and leaked in the back on the floor. The toilet was NOT attached to the floor in any manner and was a bit unnerving when you sat down as it shifted. That was just strange. There was the previous person's coffee left in the coffee maker. The view from the room of the falls was STUNNING and everything the website showed, which was why I booked the room in the first place. For the cut on my husband's leg, the front desk knocked $8 off our bill-the parking. I wasn't too impressed.
Stayed 1 night in Sep 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

2/10 Terrible

Clement

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst ever hotel
Theze 2 rooms was the dirtiest, smelliest room ever, which overlooks the car park and the pool, tge carpets was dirty
Stayed 2 nights in Sep 2024

10/10 Excellent

Michele

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is right down by the American falls. We had two great rooms booked. They were very clean and comfortable . Parking was extra but a breeze to utilize in busy Niagara Falls. The staff were pleasant and helpful . We added the breakfast to our stay and it was worth the extra money ..very good buffet. Although the hotel is older compared to others I would highly recommend you stay there !
Stayed 1 night in Jul 2024

8/10 Good

Julia

Liked: Cleanliness, staff & service
It was close to the Falls! Bathroom, though clean did have black mould and it didn’t have convenience of a counter or shelves
Stayed 2 nights in Sep 2024

4/10 Poor

ansar

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
did not like the cleanliness area is great
Stayed 1 night in Sep 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Parking is a lot! But Me and my family had a great time!!!
Stayed 3 nights in Aug 2024

2/10 Terrible

Fe

Stayed 2 nights in Aug 2024

8/10 Good

SANDY, COUNTRYSIDE

Liked: Cleanliness
The property is conveniently located. It seems they tried to remodel but did it poorly. The a/c unit ratlled from day one and wasn’t cooling needed. We asked for someone to come by and fix it severaltimes, but were unsuccessful. Until our last night, that they said they would move us to another room, at that time, it was pointless, so they gave us a credit towards the car parking fees. They need to work a little harder on their remodeling, customer service, and updating their breakfast selections. The fee per person is $30 for an ok repetitive breakfast. The servers are courteous and try hard to please the guests. The view from the dining room on the 10th floor is amazing.
Stayed 3 nights in Sep 2024

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was quite, close to shopping and attractions.
Stayed 4 nights in Sep 2024

10/10 Excellent

Alisha, lakewood

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Phillip

Liked: Staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Lourdes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean hotel the staff rosa was very nice to us
Stayed 2 nights in Sep 2024

8/10 Good

Robert

Stayed 3 nights in Jun 2024

10/10 Excellent

Marianne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the falls. Very clean and staff friendly
Stayed 2 nights in Sep 2024

2/10 Terrible

mariya

Stayed 1 night in Sep 2024

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, amenities
Loved the hotel and definitely get the balcony
Stayed 2 nights in Sep 2024

10/10 Excellent

Almond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Rosa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, just the building need renovations, looks old. Clean, classy beautiful place and good staff!
Stayed 1 night in Sep 2024

8/10 Good

Prem Sarit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Liked the location & staff service. Room facilities could have been better
Stayed 1 night in Sep 2024

4/10 Poor

Élissa

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The property is very outdated, the toilet was broken, the elevator conditions are terrifying, the hotel itself is far from clean and we were lucky enough to have room neighbors blasting music till midnight.
Stayed 2 nights in Sep 2024