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Chelsea Hotel, Toronto

4.0 star property
Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Chelsea Hotel, Toronto

Lobby
2 indoor pools, pool loungers
Hypo-allergenic bedding, pillow-top beds, in-room safe, desk
Exterior
Point of interest

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
33 Gerrard St W, Toronto, ON, M5G1Z4
  • Downtown Yonge
    1 min walk
  • The Hospital for Sick Children
    4 min walk
  • Yonge-Dundas Square
    5 min walk
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    17 min drive

Room options

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Studio, 1 King Bed with Sofa bed, Kitchenette

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Executive Double Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds (Chelsea)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed (Chelsea)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Chelsea)

Hypo-allergenic bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Chelsea)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow-top bed
Private bathroom
Shower/bath combination
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Interior entrance
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Air conditioning
Laundry
Parking available
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About the area

Toronto

A family-friendly stay in the heart of Toronto awaits you at Chelsea Hotel, Toronto. Within just a 10-minute stroll, you'll find Yonge-Dundas Square and CF Toronto Eaton Centre. Highlights at this eco-friendly hotel include 2 restaurants, 2 indoor swimming pools and a bar/lounge. .The restaurant, The Market Garden, is open for breakfast, brunch, lunch and dinner. Enjoy the free kids' club, gym, Hot tub and sauna. 5199 square feet (483 square metres) of event facilities include 15 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also self parking, along with the convenience of car rentals on site. .Sights within a 20-minute walk of this 4-property class Downtown Toronto hotel include Art Gallery of Ontario and Hockey Hall of Fame.

What's nearby

  • Yonge-Dundas Square - 5 min walk - 0.5 km
  • CF Toronto Eaton Centre - 6 min walk - 0.6 km
  • Scotiabank Arena - 3 min drive - 1.9 km
  • CN Tower - 4 min drive - 2.6 km
  • Rogers Centre - 4 min drive - 2.8 km

Getting around

  • College Station - 5 min walk
  • Union Station - 8 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City) - 17 min drive

Restaurants

  • ‪Aura Sushi - ‬1 min walk
  • ‪Thai on Yonge - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Congee Queen 皇后名粥 - ‬2 min walk
  • ‪Hailed Coffee - ‬1 min walk

About this property

Chelsea Hotel, Toronto

Family-friendly Toronto hotel in Downtown Toronto with 2 restaurants
Chelsea Hotel, Toronto offers its guests 2 indoor swimming pools, Access to hot tub, a sauna, and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 15 meeting rooms, and limo/town car service are available. Event space at this hotel measures 5199 square feet (483 square metres) and includes conference space. A children's pool, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Chelsea Hotel, Toronto. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Toronto hotel.

  • 1590 guestrooms or units
  • 27 levels
  • 2 buildings
  • 2 dining venues
  • 5199 sq ft of conference space
  • 483 sq. m of conference space
  • Built in 1975
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Chelsea Hotel, Toronto offers 1590 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Toronto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

Arabic, Chinese (Mandarin), Croatian, Dutch, English, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Icelandic, Italian, Japanese, Korean, Lao, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (CAD 39 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 27 to 33 for adults and CAD 8 to 16 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Elm Street Bar & Lounge
  • The Market Garden

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 5,199 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 27 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This hotel will enact the following policy for stay dates during Caribana Toronto and New Year's Eve: Each guest must register with the hotel and receive a wristband; no more than 3 wristbands per room. A wristband is required for room access after 9 PM.

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 30.0 per stay.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 27 to 33 for adults and CAD 8 to 16 for children
  • Covered self-parking fee: CAD 39 per night (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, debit cards and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chelsea Eaton
Eaton Chelsea
Eaton Chelsea Hotel
Eaton Chelsea Hotel Toronto
Eaton Chelsea Toronto
Chelsea Hotel Toronto
Chelsea Toronto
Delta Chelsea Toronto
Delta Chelsea Hotel Toronto
Chelsea Hotel, Toronto Hotel
Chelsea Hotel, Toronto Toronto
Chelsea Hotel, Toronto Hotel Toronto

Frequently asked questions

What is the cancellation policy at Chelsea Hotel, Toronto?

Chelsea Hotel, Toronto offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Chelsea Hotel, Toronto?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Chelsea Hotel, Toronto on 22 Dec 2024 start from AU$219.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Chelsea Hotel, Toronto?

Yep, Chelsea Hotel, Toronto has a secured covered self car park with in/out privileges for CAD 39 per night.

Are there any beaches close to Chelsea Hotel, Toronto?

The closest beach to Chelsea Hotel, Toronto is Sugar Beach (2.2 km).

Does Chelsea Hotel, Toronto have a pool?

Yep, and guests love it! Chelsea Hotel, Toronto has 2 indoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Chelsea Hotel, Toronto?

Chelsea Hotel, Toronto features 2 indoor pools, 1 hot tub and 2 restaurants.

What makes Chelsea Hotel, Toronto a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Chelsea Hotel, Toronto.

Is Chelsea Hotel, Toronto family-friendly?

You bet! With amenities such as a free children's club, a children's pool and supervised childcare, it's no surprise that Chelsea Hotel, Toronto is a hit with families.

Does Chelsea Hotel, Toronto serve breakfast?

Yep, full breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Chelsea Hotel, Toronto?

No, Chelsea Hotel, Toronto does not offer an airport shuttle service.

Is there a bar or restaurant at Chelsea Hotel, Toronto?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Chelsea Hotel, Toronto?

Check-in begins at 3 PM. Check-out time is 11 AM.

Chelsea Hotel, Toronto Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 4078 out of 9665 reviews" "
Rating 8 - Good. 2891 out of 9665 reviews" "
Rating 6 - Okay. 1549 out of 9665 reviews" "
Rating 4 - Poor. 715 out of 9665 reviews" "
Rating 2 - Terrible. 432 out of 9665 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Best priced, clean, kind and professional staff
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2024

10/10 Excellent

JOSIANE

Liked: Cleanliness, amenities
Staff were nice and hotel was clean
Stayed 1 night in Aug 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for getting around the city, good central position. Check in was easy and staff were excellent and knowledgeable. The rooms had everything you needed. Fridge, coffee making facilities, good bathrooms. Very clean and comfortable beds .
Stayed 2 nights in Jul 2024

8/10 Good

Sumeet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the property
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was inconvenient, needed to park down the road and was very expensive
Stayed 1 night in Aug 2024

10/10 Excellent

Watcharawee, Vancouver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing amenities and in a very convenient area
Stayed 3 nights in Aug 2024

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rustam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Emerald

Travelled with family
Liked: Amenities
Disliked: Staff & service
I really didn't like that I was overcharged for an early check-in. Normally we stay Holiday Inn express and they never charged for an early check-in
Stayed 2 nights in Aug 2024

4/10 Poor

Sherrise

Travelled with group
Disliked: Cleanliness, staff & service
Never again.
I requested a late check in because of travel. When I got there I was told the Queen room I paid for is not available. That I can have a room with a pull out sofa bed. Of course I refused. I was instead given a 2 double bed room. The room was made up but dirty. The hand towels and the bed had blood marks. I also could not reach front desk on the phone. Overall. 3/10
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Stefanie

Travelled with family
It was ok, nothing special for the price
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Angela

Travelled with family
Disliked: Property conditions & facilities
We were woken up each morning at 6am by construction right outside our window. Our son wanted a burger we asked for a recommendation and the place he sent us was permanently closed down so they could use a bit of boning up on their knowledge
Stayed 2 nights in Aug 2024

8/10 Good

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Red more front desk staff long line to check in
Stayed 1 night in Aug 2024

8/10 Good

Elaine

Travelled with family and small children
Liked: Staff & service
Location in downtown was great. Current interior renovations and tear up on some of the floors was less than ideal.
Stayed 3 nights in Aug 2024

8/10 Good

Savanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, door to the room stuck a bit needed to double check it was clicked shut otherwise would just push open. But the room and hotel was great otherwise.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with fabulous staff. Perfect location for all of your needs in Toronto. It’s a busy hotel yet you feel like you are well taken care of by all of their staff I will for sure stay there again
Stayed 1 night in Aug 2024

8/10 Good

.ike

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly and great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean Hotel. Very Friendly staff. Will definitely co e back
Stayed 4 nights in Aug 2024

8/10 Good

Jessica, Dorchester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I appreciated the extra mile they went to welcome travelers for Caribana. I also liked the beef patties and popcorn in the lobby.
Stayed 3 nights in Aug 2024