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Fairmont Grand Hotel Geneva

5.0 star property
Luxury Geneva hotel in Downtown Geneva with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairmont Grand Hotel Geneva

Exterior
Indoor pool, pool loungers
Terrace/patio
Premium bedding, minibar, in-room safe, desk
Front of property

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Pet-friendly
  • Room service

Explore the area

Map
19 Quai Du Mont Blanc, Geneva, GE, 1201
  • Paquis Baths
    4 min walk
  • Mont Blanc Bridge
    7 min walk
  • City Center Shopping Area
    9 min walk
  • Geneva (GVA-Cointrin Intl.)
    14 min drive

Room options

View all photos for Signature Twin Room, 2 Single Beds, Lake View

Signature Twin Room, 2 Single Beds, Lake View

Signature Twin Room, 2 Single Beds, Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Separate bedroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Double Bed, Lake View

Executive Suite, 1 Double Bed, Lake View

Executive Suite, 1 Double Bed, Lake View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Dining table
LED TV
Hypo-allergenic bedding
  • 70 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Fairmont, Double Room, 1 Double Bed, Partial Lake View

Fairmont, Double Room, 1 Double Bed, Partial Lake View

Fairmont, Double Room, 1 Double Bed, Partial Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Signature Double Room, 1 Double Bed, Lake View

Signature Double Room, 1 Double Bed, Lake View

Signature Double Room, 1 Double Bed, Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed

View all photos for Fairmont, Twin Room, 2 Single Beds, Partial Lake View

Fairmont, Twin Room, 2 Single Beds, Partial Lake View

Fairmont, Twin Room, 2 Single Beds, Partial Lake View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • Partial lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont, Twin Room, 2 Single Beds, City View

Premium bedding, minibar, in-room safe, desk

Fairmont, Twin Room, 2 Single Beds, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont, Double Room, 1 King Bed, City View

Premium bedding, minibar, in-room safe, desk

Fairmont, Double Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Fairmont, Twin Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Fairmont, Twin Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Fairmont, Double Room, 1 Double Bed

Fairmont, Double Room, 1 Double Bed

Fairmont, Double Room, 1 Double Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout curtains
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

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The price is AU$1,562
for 1 night
includes taxes & fees
9 Dec - 10 Dec
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About the area

Geneva

A luxury stay in the heart of Geneva awaits you at Fairmont Grand Hotel Geneva. Within just a 15-minute stroll, you'll find Flower Clock and Rue du Rhône. Highlights at this family-friendly hotel include 2 restaurants, a full-service spa and an indoor swimming pool. .A pampering day can include deep-tissue massages, Swedish massages and detox wraps along with access to the sauna and steam room. The steakhouse, Le Grill, serves French cuisine and is open for dinner. FloorTwo Bar is the hotel's own bar. Enjoy the gym, Turkish bath/hammam, sauna and pool loungers. 11582 square feet (1076 square metres) of event facilities include 12 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 20-minute walk of this 5-property class Downtown Geneva hotel include Jet d'Eau Fountain and University of Geneva.

What's nearby

  • Flower Clock - 10 min walk - 0.9 km
  • Rue du Rhône - 10 min walk - 0.9 km
  • Jet d'Eau Fountain - 14 min walk - 1.2 km
  • Centre International de Conferences Geneve - 3 min drive - 2.3 km
  • United Nations European Headquarters - 4 min drive - 2.5 km

Getting around

  • Geneva (ZHT-Geneva Railway Station) - 9 min walk
  • Mole Tram Stop - 9 min walk
  • Geneva International Airport (GVA) - 14 min drive

Restaurants

  • ‪Leopard Room Bar - ‬1 min walk
  • ‪Lou One - ‬1 min walk
  • ‪Hôtel Beau-Rivage - Le Chat Botté - ‬2 min walk
  • ‪Pickwicks - ‬2 min walk
  • ‪La Terrasse - ‬2 min walk

About this property

Fairmont Grand Hotel Geneva

Luxury Geneva hotel in Downtown Geneva with 2 restaurants
Fairmont Grand Hotel Geneva offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 11582 square feet (1076 square metres) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at the luxury Fairmont Grand Hotel Geneva. An airport shuttle (available 24 hours), a train station pick-up service and a train station drop-off service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Geneva hotel.

  • 1 building
  • 412 guestrooms or units
  • 8 levels
  • 2 dining venues
  • 11582 sq ft of conference space
  • 1076 sq. m of conference space
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
Fairmont Grand Hotel Geneva offers 412 accommodations with iPads and minibars. Beds feature premium bedding. A pillow menu is available. LED televisions come with premium cable channels and pay-per-view films. Bathrooms include dressing gowns, slippers, bidets and complimentary toiletries.

This Geneva hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include a safe and free newspapers. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy. The spa is open daily.

Languages

Arabic, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Parking on site (CHF 35 per day)
  • Valet parking on site (CHF 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 50 for adults and CHF 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • FloorTwo Bar
  • FloorTwo Lounge
  • Le Grill
  • Lou One

Family friendly

  • Baby bath
  • Baby monitor
  • Babysitting (surcharge)
  • Changing table
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11,582 square feet of conference space
  • 12 meeting rooms
  • Business centre

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • LED TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: 100 per cent of room rate
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 20 December 2024 to 3 October 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 100.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 50 for adults and from CHF 25 for children
  • Airport shuttle fee: CHF 190 per vehicle (one-way)
  • Self-parking fee: CHF 35 per day
  • Valet parking fee: CHF 35 per day
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: 100 per cent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CHF 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This hotel is rated 5 stars.

Property is also known as

Geneva Grand Hotel
Geneva Grand Hotel Kempinski
Grand Hotel Kempinski
Grand Hotel Kempinski Geneva
Grand Kempinski
Grand Kempinski Geneva
Hotel Kempinski
Fairmont Grand Geneva Geneva
Grand Hotel Kempinski Geneva
Fairmont Grand Hotel Geneva Hotel
Fairmont Grand Hotel Geneva Geneva
Fairmont Grand Hotel Geneva Hotel Geneva

Frequently asked questions

What is the cancellation policy at Fairmont Grand Hotel Geneva?

Fairmont Grand Hotel Geneva offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Fairmont Grand Hotel Geneva?

As of 25 Nov 2024, prices found for a 1-night stay for 2 adults at Fairmont Grand Hotel Geneva on 11 Dec 2024 start from AU$862.95, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Fairmont Grand Hotel Geneva?

Yep, Fairmont Grand Hotel Geneva has a self car park for CHF 35 per day.

Are there any beaches close to Fairmont Grand Hotel Geneva?

Yep, Fairmont Grand Hotel Geneva is a short 18-minute walk from Baby Beach. Fun beach activities include snorkelling, windsurfing and body boarding. You can also find boat tours.

Is there a spa on site at Fairmont Grand Hotel Geneva?

Yep, there is an onsite spa at Fairmont Grand Hotel Geneva. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as deep-tissue massages.

Does Fairmont Grand Hotel Geneva have a pool?

Fairmont Grand Hotel Geneva has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What luxury perks are available at Fairmont Grand Hotel Geneva?

Fairmont Grand Hotel Geneva features a full-service spa, a health club and an indoor pool. All guestrooms come with premium bedding, late-night room service and iPads.

What makes Fairmont Grand Hotel Geneva a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Fairmont Grand Hotel Geneva.

Is Fairmont Grand Hotel Geneva family-friendly?

You bet! With amenities such as babysitting services and free food shopping service, as well as changing tables and baby monitors in the guestrooms, it's no surprise that Fairmont Grand Hotel Geneva is a hit with families.

Does Fairmont Grand Hotel Geneva serve breakfast?

You bet, buffet breakfast is served daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Fairmont Grand Hotel Geneva?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Fairmont Grand Hotel Geneva?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Fairmont Grand Hotel Geneva?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Fairmont Grand Hotel Geneva?

Furry friends are welcome at Fairmont Grand Hotel Geneva, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Fairmont Grand Hotel Geneva Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 217 out of 402 reviews" "
Rating 8 - Good. 117 out of 402 reviews" "
Rating 6 - Okay. 36 out of 402 reviews" "
Rating 4 - Poor. 20 out of 402 reviews" "
Rating 2 - Terrible. 12 out of 402 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

ARTHUR

Liked: Cleanliness, staff & service, property conditions & facilities
The property overall is located in excellent location walkable to water taxis. The staff are extremely helpful very respectful. The concierge was extremely good in giving us ideas about touring around the city. The only issue the rooms is that it has an extremely deep shower tub that I had to get my wife Somehow every time she wanted to get out of the shower so if anybody is a senior, you have to ask for some accessible showers or if you have any difficulty getting into a shower tub it’s almost 2 1/2 feet deep
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2024

8/10 Good

alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Ira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely view
Stayed 3 nights in Jul 2024

6/10 Okay

nisrine

Travelled with family
Liked: Cleanliness
Room clean, facilities not the best
Stayed 4 nights in Jul 2024

10/10 Excellent

Niranjan

Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Shame because location is great…
It used to be a 5 star hotel under Kempinski but now as much as the staff tried to be friendly everything was slow and the hotel feels rundown…not a manager in sight also… Staff as helpful as they could be under the circumstances… it is not their fault
Stayed 2 nights in Jun 2024

10/10 Excellent

Faisal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape is very beautiful and the service is excellent.
Stayed 2 nights in May 2024

10/10 Excellent

Gurinderpal

Stayed 1 night in Jan 2024

10/10 Excellent

Mohamad Basim

Stayed 1 night in Nov 2023

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, hotel was pristine and staff were helpful and friendly. The Grill restaurant was amazing.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ghaith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay
Stayed 3 nights in Sep 2023

8/10 Good

alec

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient 5 star hotel. It's all nice, but a little outdated, maybe remodeling, especially the lobby, would be a real upgrade to this already established palace in Geneva
Stayed 1 night in Oct 2023

10/10 Excellent

alec

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Classy and conveniently located, although the lobby is a little outdated
Stayed 1 night in Jul 2023

10/10 Excellent

NICK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

4/10 Poor

Narek

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Richard

Stayed 4 nights in Feb 2023

4/10 Poor

Nana

Disliked: Cleanliness, property conditions & facilities
The bath had paint marks and was not resolved during my stay. I had to phone to get the iPad working and we were not offered free city bus tickets. Breakfast tea was not great either. I have stayed there many time before under kempinski and standard was better then. Will consider alternative next time. For 5 stars hotel small details count.
Stayed 2 nights in Apr 2023

4/10 Poor

Peter

Stayed 2 nights in Jan 2023

6/10 Okay

Aminata

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is outdated, room is outdated. Toilet bowl clogged and makes a 3 minutes loud noise after flushing. Mattress is not premium just standard. I noticed an oily stain on the chair when we got there. For $700 a night I expected much better. Only credit I would give is the staff being nice and professional, housekeeping did a good job too. hotel restaurant is exaggerating pricey considering the portions.

10/10 Excellent

Yan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything!

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in Geneva
Superbly run property by the GM. Always a pleasure to return
Stayed 1 night in Oct 2022

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was perfect
Stayed 3 nights in Sep 2022

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disappointing
Geneva is beautiful and would definitely return. The hotel was clean and staff were efficient. The room was good but not value for money, curtains were practically immoveable and there were six cheap coffee pods, no teabag options or creamers and a cup of tea was 11chf via room service not what we expected from a premium brand hotel. You could only sit in the lounge if you purchased something, a new experience for us…… The lake view from the lounge is obscured by some superfluous architectural glass lean to which is sad as it takes away both the view and the light. Would try another less expensive lakeside hotel next time Disappointing 😐
Stayed 3 nights in Sep 2022