4/10 Poor
Kristina
8 Oct 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our first night here we returned to our room to find a massive SWARM of thousands of ants getting into our BAGGED groceries. Had to switch rooms. They switched our room but I was anxious the entire rest of the trip and had housekeeping come every day and vacuum. Furniture and decor is dated but that would have been fine if it wasn’t for the pests. Also like NONE of the outlets worked. Their computer systems went down twice—once while we were getting our key cards fixed (for the THIRD time) and again at checkout.
Staff was friendly with the exception of the manager—I forget his name but it starts with a C. He was short with us at check in for no reason and made us wait 8 minutes until our check in time at exactly noon. Which—if housekeeping was still in there that would be one thing—but they weren’t. And in the time it takes to check in it would have been noon anyway.
Overall, never staying again.
Kristina
Stayed 3 nights in Oct 2024