Hotel Roanoke & Conference Ctr, Curio Collection by Hilton 

4.0 star property
Historic hotel connected to the convention centre in Downtown Roanoke with 2 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Roanoke & Conference Ctr, Curio Collection by Hilton 

Exterior detail
Outdoor pool
Premium Room, 1 King Bed
Daily full breakfast (USD 18 per person)
Check-in/check-out kiosk

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Spa
  • Bar

Explore the area

Map
110 Shenandoah Ave Ne, Roanoke, VA, 24016
  • Roanoke Visitor Center
    2 min walk
  • Science Museum of Western Virginia
    4 min walk
  • Taubman Museum of Art
    4 min walk
  • Roanoke, VA (ROA-Roanoke Regional)
    14 min drive

Room options

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible (3x3 Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Pillow-top bed
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Commonwealth Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
Pillow-top bed
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Allergy Friendly

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Patio

Highlights

Patio
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Double Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Allergy Friendly (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Bedrooms, 2 Bathrooms (Governor)

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Egyptian cotton bed sheets
  • Sleeps 6
  • 3 King Beds

Room, 2 Double Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • Sleeps 3
  • 1 King Bed

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About the area

Roanoke

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  puts you in the heart of Roanoke, connected to the convention centre and within steps of Roanoke Visitor Center and O. Winston Link Museum. Highlights at this historic hotel include 2 restaurants, 2 bars/lounges and a full-service spa. .A day of pampering can include hot stone massages, sports massages and facials along with reflexology and mani/pedis. The fine-dining restaurant, The Regency Dining Room, is open for breakfast, brunch, lunch and dinner. The Pine Room Pub is the hotel's own pub, serving drinks along with dinner. Enjoy the outdoor swimming pool, gym and Hot tub. 65 square feet (6 square metres) of event facilities include meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Full breakfast is available daily between 6 AM and 11 AM. There's also valet parking, along with the convenience of a free airport shuttle. .Sights within a 15-minute walk of this Downtown Roanoke hotel include Science Museum of Western Virginia and Harrison Museum of African-American Culture.

What's nearby

  • Taubman Museum of Art - 4 min walk - 0.4 km
  • Center in the Square - 4 min walk - 0.4 km
  • Berglund Center - 10 min walk - 0.9 km
  • Virginia Museum of Transportation - 12 min walk - 1.1 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 3.1 km

Getting around

  • Roanoke Station - 6 min walk
  • Roanoke, VA (ROA-Roanoke Regional) - 14 min drive

Restaurants

  • ‪Jack Brown's Beer & Burger Joint - ‬8 min walk
  • ‪Three Notch'd Craft Kitchen and Brewery - ‬7 min walk
  • ‪The Regency Room at The Hotel Roanoke & Conference Center - ‬1 min walk
  • ‪Billy's - ‬6 min walk
  • ‪Mill Mountain Coffee & Tea - ‬8 min walk

About this property

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton 

Historic hotel connected to the convention centre in Downtown Roanoke with 2 restaurants
Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  offers its guests a full-service spa, an outdoor pool, and Access to hot tub. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 65 square feet (6 square metres) and includes a conference centre. A fitness centre, spa services, and a terrace are also featured at the business-friendly Hotel Roanoke & Conference Ctr, Curio Collection by Hilton . An area shuttle within 5 mi and A roundtrip airport shuttle (available 24 hours) are free. Parking is available for a fee.

Smoking is allowed in designated areas at this Roanoke hotel.

  • 1 building
  • 330 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 65 sq ft of conference space
  • 6 sq. m of conference space
  • Built in 1900
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  offers 330 accommodations with laptop-compatible safes and video game consoles. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

The on-site spa has massage/treatment rooms. Services include hot stone massages, sports massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Arabic, Czech, English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Parking on site (USD 15 per night)
  • Valet parking on site (USD 21 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 18 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • The Pine Room Pub
  • The Regency Dining Room

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (65 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1900
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 18 per person
  • Self-parking fee: USD 15 per night
  • Valet parking fee: USD 21 per night (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Conf Cntr DoubleTree Hilton
Hotel & Conf Cntr DoubleTree Hilton Hotel
Hotel Roanoke & Conf Cntr DoubleTree Hilton Hotel
Roanoke Conf Cntr DoubleTree Hilton
Hotel Roanoke Conf Cntr DoubleTree Hilton Hotel
Hotel Conf Cntr DoubleTree Hilton Hotel
Hotel Roanoke Doubletree
Hotel Roanoke Curio Collection
Roanoke Curio Collection

Frequently asked questions

What is the cancellation policy at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

As of 26 Nov 2024, prices found for a 1-night stay for 2 adults at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  on 18 Dec 2024 start from AU$293.42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

Yep, Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  has a self car park for USD 15 per night.

Is there a spa on site at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

Yep, there is an onsite spa at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton . You'll enjoy heaps of services like facials and hot stone massages.

Does Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  have a pool?

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar.

What luxury perks are available at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  features a full-service spa, an outdoor pool and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  a romantic place to stay?

1 hot tub and al fresco dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton .

Is Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  is a hit with families.

Does Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  serve breakfast?

Sure does, full brekkie is on offer daily between 6 AM and 11 AM.

Is there a free airport shuttle available at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

Yep, there's a free airport shuttle that runs 24 hours a day at scheduled times.

Is there a bar or restaurant at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

Yep, they've got a poolside bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Roanoke & Conference Ctr, Curio Collection by Hilton ?

No, only service animals are allowed.

Hotel Roanoke & Conference Ctr, Curio Collection by Hilton  Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 764 out of 1003 reviews" "
Rating 8 - Good. 155 out of 1003 reviews" "
Rating 6 - Okay. 58 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect stay!
This is a lovely property within easy walking distance of downtown. Everything about our stay was perfect. Several dining choices in the hotel ( including Starbucks at ground level), a lovely pool area, excellent service. The only downside was paid parking…no doubt to help pay for the shuttle service to and from the lot. Highly recommend!
Stayed 2 nights in Aug 2024

10/10 Excellent

Christine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property close to the airport with a wonderful shuttle service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all around were all great and very accommodating including reception, bars and restaurants. Bartenders at the lobby bar made great drinks and were very personable and fun to chat with. Brunch buffet was great as well.
Stayed 1 night in Aug 2024

10/10 Excellent

Marina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience!
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
No issues.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! It's truly a 5 star experience. Stayed there one night over July 4 holiday and it was wonderful! Had a corner room facing the Mill Mountain Star, just beautiful. Staff is top notch! The young man that drove me to the airport was a joy to talk to. Had dinner at the restaurant which was delicious! Will definitely stay there again!
Stayed 1 night in Jul 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed our stay very much last weekend. We were celebrating our wedding anniversary and we had the best service everywhere. We went :) The Pine room with Amanda and Nygel as our waitress and waiter, the two nights that we ate dinner, everything we ate was to die for, but I will say our favorite was the steak highly highly recommend. We did enjoy the breakfast. The Coffee room (STEAM) I believe there were two ladies in there who were just as nice as can be. We had delicious made to order omelettes, and our waitress was wonderful in there as well could have not asked for better thank you so much and we look forward to returning soon!!
Stayed 2 nights in Aug 2024

10/10 Excellent

Cecil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent vibes!
Stayed 1 night in Aug 2024

10/10 Excellent

Chelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Amazing, the best hotel I ever stayed, i love the breakfast, good food , great people, they renovated its fantastic
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and needs to keep its original character from, rooms, staff, service etc. I had styrofoam cups for water and coffee. No glass cups for drinking and no drinking glasses in the bathroom. Hard to believe for a collectors item hotel. Dining room is beautiful, however for breakfast you are pushed to use the buffet where the food is cold. Being able to order what you like from the menu creates a more pleasant experience for a perceived higher end hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Gail

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property is beautiful and the ease of walking downtown is perfect.
Stayed 2 nights in Aug 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the proximity to the Berglund center and the fact that a free shuttle was available. Staff was very courteous. The room was clean but some kind of wrapper was left on the floor in clear sight. The ac worked but it still felt warm/ humid in the room. Overall a good experience.
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short Walk from Amtrak Station
I don't normally write reviews, but this hotel was exceptional. Great location for Taubman Art Museum, Virginia Transportation Museum, O Winston Link Museum and downtown. Dinner at the Pine Room was excellent and fairly priced. Best of all, hotel was a short walk from the Amtrak Station. Small downside on eco-friendly: Had to run shower a very long time to get hot water, and there did not seem to be any recycling bins that I saw.
Stayed 2 nights in Aug 2024

6/10 Okay

Jasmine

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved this historical hotel!! Perfect location and within walking distance to restaurants!
Stayed 2 nights in Aug 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Tracy

Liked: Amenities, property conditions & facilities
The property was grand even though it was under construction. The pool was nice and parking was convenient for a price. The room was very comfortable. Did not try the food because it was very limited and expensive.
Stayed 2 nights in Jun 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Donna at the front desk was amazing and catered to our every needs !
Stayed 2 nights in Jul 2024

6/10 Okay

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was not the friendliest... and I was a bit put off upon arrival. However the rest of the staff I encountered were all very hospitable. The room / bathroom were immaculate! So I do very much appreciate that. The walls are a little thin and we could hear the TV in the next room, but nothing that prevented sleeping.
Stayed 1 night in Jul 2024