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Madison Plaza Townsville

4.0 star property
Central Townsville hotel connected to a shopping centre, a quick walk to Castle Hill
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed
Lobby lounge
LCD TV, DVD player
Exterior
Lobby lounge

Reviews

7.2 out of 10

Good

Popular amenities

  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Catholic Diocese of Townsville
    5 min walk
  • Castle Hill
    6 min walk
  • Queensland Country Bank Stadium
    10 min walk
  • Townsville, QLD (TSV)
    7 min drive

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath)

Business Room (Shower over Bath)

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Shower/bath combination
Electric kettle
Iron/ironing board
Desk
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite

Executive Family Suite

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Private bathroom
Electric kettle
Iron/ironing board
Desk
  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Iron/ironing board
Desk
Mobile key entry
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room

Executive Queen Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Iron/ironing board
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

Highlights

Air conditioning
Fridge
LCD TV
Private bathroom
Electric kettle
Iron/ironing board
Desk
Mobile key entry
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Similar properties

Exterior
Vale Hotel
Parking included
Free WiFi
Restaurant
Air conditioning
3.9 out of 5, Good, (248)
The price is AU$101
for 1 night
includes taxes & fees
1 Dec - 2 Dec
Vale Hotel

About the area

Townsville

Madison Plaza Townsville puts you in the heart of Townsville, connected to a shopping centre and within a 20-minute stroll of Catholic Diocese of Townsville and Castle Hill. Highlights at this hotel include in-room free WiFi and LCD TVs. .This smoke-free hotel offers free WiFi in public areas, luggage storage and a television in a common area. Additionally, you'll find laundry facilities, a lift and a banquet hall. There's also the convenience of limited parking. .Places within a 30-minute walk of this 4-property class Townsville hotel include Queens Gardens and Townsville Entertainment & Convention Centre.

What's nearby

  • Castle Hill - 6 min walk
  • Queensland Country Bank Stadium - 10 min walk
  • The Strand Beach - 16 min walk
  • Magnetic Island Ferry Terminal - 17 min walk
  • Townsville Entertainment & Convention Centre - 3 min drive

Getting around

  • Townsville Station - 2 min drive
  • Townsville, QLD (TSV) - 7 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Cowboys Leagues Club - ‬3 min walk
  • ‪Victoria Bridge - ‬4 min walk
  • ‪City Lane & City Arcade - ‬2 min walk
  • ‪The TapHouse Townsville - ‬3 min walk

About this property

Madison Plaza Townsville

Central Townsville hotel connected to a shopping centre, a quick walk to Castle Hill
As a guest of Madison Plaza Townsville, you'll find a vending machine, laundry facilities, and a television in common area. Public spaces have free WiFi.

This 4-star Townsville hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 5 levels
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Television in lobby
  • Lift
  • No smoking on site
Madison Plaza Townsville offers 93 accommodations with DVD players and an iron/ironing board. LCD televisions are featured in guestrooms. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and hairdryers can be requested. Cots/infant beds (surcharge) are also available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 15 per night)
  • Limited on-site parking

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.0 per day.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Frequently asked questions

What is the cancellation policy at Madison Plaza Townsville?

Madison Plaza Townsville offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Madison Plaza Townsville?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Madison Plaza Townsville on 18 Nov 2024 start from AU$106.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Madison Plaza Townsville?

Onsite parking is limited.

Are there any beaches close to Madison Plaza Townsville?

Yep, Madison Plaza Townsville is a short 16-minute walk from The Strand Beach.

Does Madison Plaza Townsville have a waterslide?

No, there is no waterslide at Madison Plaza Townsville, but Strand Waterpark is a short 19-minute walk away.

Is Madison Plaza Townsville family-friendly?

You bet! With amenities such as laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Madison Plaza Townsville is a hit with families.

Does Madison Plaza Townsville serve breakfast?

Sure does, brekkie is served daily.

Is there a free airport shuttle available at Madison Plaza Townsville?

No, Madison Plaza Townsville does not offer an airport shuttle service.

What time are check-in & check-out at Madison Plaza Townsville?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Madison Plaza Townsville?

No, pets are not allowed.

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 274 out of 1007 reviews" "
Rating 8 - Good. 315 out of 1007 reviews" "
Rating 6 - Okay. 188 out of 1007 reviews" "
Rating 4 - Poor. 117 out of 1007 reviews" "
Rating 2 - Terrible. 113 out of 1007 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jan

Travelled with partner
Liked: Staff & service
Its nothing flash and seems like a place for emergency accommodation for homeless people
Stayed 5 nights in Nov 2024

6/10 Okay

Jodie

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

Mandy

Disliked: Cleanliness, property conditions & facilities
It was completely run down, mouldy bathroom, paint chipping off every surface.
Stayed 4 nights in Oct 2024

10/10 Excellent

Gary

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like staff . accommodation is ok
Stayed 1 night in Oct 2024

8/10 Good

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the privacy and i felt safe. Staff were very helpful and caring.
Stayed 1 night in Oct 2024

6/10 Okay

Sharon

Stayed 1 night in Aug 2024

4/10 Poor

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Oct 2024

2/10 Terrible

karl

Disliked: Cleanliness, staff & service, property conditions & facilities
Very dirty, no on site parking and wanted $15 to park away from hotel. Would not recommend at all.
Stayed 1 night in Oct 2024

2/10 Terrible

Kylie

Disliked: Cleanliness, staff & service, property conditions & facilities
The price was ok . The facility was terrible. Cockroaches and a broken air conditioner made our stay terrible . The staff could not accommodate even a fan as there is no window to open and it was so hot . We couldn’t sleep. The manager was emailed x3 with ZERO response . Disgusting
Stayed 1 night in Oct 2024

6/10 Okay

Samantha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I didnt mind that check in was delayed 2.5 hours or that the rooms are old. I did care that the bathroom was dirty and the pillow in the wardrobe had blood on the slip
Stayed 4 nights in Sep 2024

8/10 Good

wade

Liked: Cleanliness
It is getting a little old and the service at the reception at the start wasn’t great. But it is a clean place and in a good spot
Stayed 4 nights in Sep 2024

4/10 Poor

Jolanda

Business traveller
Disliked: Cleanliness, staff & service, amenities
Night staff was rude. Property needs a real clean. But you get what you pay for.
Stayed 1 night in Sep 2024

10/10 Excellent

Casper

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Adrian

Disliked: Property conditions & facilities
It smelt strange and you have to pay extra for blankets
Stayed 1 night in Sep 2024

10/10 Excellent

Casper

Liked: Cleanliness, staff & service, property conditions & facilities
Was grate 2nd time now
Stayed 12 nights in Sep 2024

4/10 Poor

John C

Disliked: Staff & service, property conditions & facilities
Would not accept cash(legal tender). I was not advised of this beforehand and only found out when they rang me after delving into my card details the day before arrival. Then threatened to cancel my booking (by email)because I wanted to pay cash. I finished up paying by DEBIT CARD which they then charged me fees on. Told I could leave my luggage there before 2pm and when I arrived at 12.15pm found the place closed and noone there. Room very ordinary with no microwave and 2 steps in room to negotiate always(dangerous) and step into bathroom which is a toe cracker.Difficult to see through window. My second time there. First time they took money from my Card for "reserving" a Car Parking Space. Interesting, considering I didnt even have a car. It was extremely difficult to get this money back from them. My second and last time there. Very customer unfriendly.
Stayed 3 nights in Sep 2024

2/10 Terrible

Stacey

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We would not recommend, such a noisy location, we were not aware when booking that parking was not onsite, very difficult with bags and children. Our room had clean sheets but that was it, very dark and dirty, stains on walls, doors, everywhere, it felt really grotty, made us cringe, honestly could do with a bond clean and a coat of paint. To sum up our experience, we heard other guests commenting that this place was a magnet for Meth Heads, they were not happy either.
Stayed 1 night in Sep 2024

4/10 Poor

Mauri

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alexandre

Stayed 3 nights in Aug 2024

6/10 Okay

Tracey

Travelled with family
Liked: Staff & service
Staff were friendly but not very informed. Transients were always sitting outside the building.
Stayed 1 night in Sep 2024

4/10 Poor

Adrian

Business traveller
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty bathroom.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel it was really nice
Stayed 2 nights in Sep 2024

2/10 Terrible

Alan

Stayed 2 nights in Sep 2024

2/10 Terrible

Shannon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would not like to stay here again I couldn't even watch tv the beds looked like they had been slept in dirty cups an room smelled bad I would love my money back
Stayed 1 night in Aug 2024

4/10 Poor

Sherree

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building is in disrepair. Needs updating and painting. Also needs modernising. Carpets in the hall way are very dirty. The room was large but had an extra bed in it with no table and chairs and only 2 seats for 3 people. No parking at the premises.
Stayed 1 night in Sep 2024