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Hotel Boutique Los Balcones

3.5 star property
Colonial Cuenca hotel in Downtown Cuenca with free breakfast

Photo gallery for Hotel Boutique Los Balcones

Front of property
Point of interest
Bar (on property)
Business centre
Point of interest

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
The current price is AU$124
includes taxes & fees
24 Feb - 25 Feb

Explore the area

Map
President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
  • Civic Plaza
    ‪3 min walk‬
  • Plaza Rotary Market
    ‪4 min walk‬
  • Calderon Park
    ‪6 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Single Room, Patio

Single Room, Patio

Single Room, Patio

Highlights

Patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Fridge
Dishwasher
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building

Double or Twin Room, Accessible, Annex Building

Highlights

Garden
Patio
Soundproofed
Individually furnished
Individually decorated
Heating
Fridge
Dishwasher
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Patio

Double Room, Patio

Double Room, Patio

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room, Balcony

Premium bedding, down duvets, memory-foam beds, minibar

Single Room, Balcony

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Fridge
Dishwasher
  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Twin Room, Balcony

Twin Room, Balcony

Twin Room, Balcony

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Triple Room, Balcony

Triple Room, Balcony

Triple Room, Balcony

Highlights

Garden
Balcony
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 2 Single Beds

View all photos for Double Room, Balcony

Premium bedding, down duvets, memory-foam beds, minibar

Double Room, Balcony

Highlights

Balcony or patio
Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Fridge
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen

Apartment, 1 Queen Bed, Kitchen

Highlights

Garden
Soundproofed
Individually furnished
Individually decorated
Heating
Free cots/infant beds
Kitchen
Fridge
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

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4.6 out of 5, Wonderful, (381)
The price is AU$105
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About the area

Cuenca

A family-friendly stay in the heart of Cuenca awaits you at Hotel Boutique Los Balcones. Within just a 10-minute stroll, you'll find Plaza Rotary Market and Calderon Park. Highlights at this Colonial hotel include free daily breakfast, a restaurant and a bar/lounge. .A day of pampering can include massages and mani/pedis. The fine-dining restaurant, SOLE MIO, serves Latin American cuisine and is open for lunch and dinner. Business amenities include meeting rooms and a 24-hour business centre. Other amenities include a free manager's reception, a coffee shop/cafe and coffee/tea in a common area. Free full breakfast is available daily between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle. .Places within a 15-minute walk of this 3.5-property class Downtown Cuenca hotel include New Cathedral of Cuenca and Sombrero Museum.

What's nearby

  • Plaza Rotary Market - 4 min walk
  • Calderon Park - 6 min walk
  • New Cathedral of Cuenca - 8 min walk
  • Río Tomebamba & Calle Larga - 12 min walk
  • Alejandro Serrano Aguilar Stadium - 20 min walk

Getting around

  • 14n - Antonio Borrero Station - 3 min walk
  • Gaspar Sangurima Tram Station - 3 min walk
  • Cuenca (CUE-Mariscal Lamar) - 4 min drive

Restaurants

  • ‪Negroni - ‬7 min walk
  • ‪El Confesionario - ‬7 min walk
  • ‪Hot Dog del Tropical - ‬6 min walk
  • ‪Balcon Quiteño - ‬1 min walk
  • ‪cositas - ‬8 min walk

About this property

Hotel Boutique Los Balcones

Colonial Cuenca hotel in Downtown Cuenca with free breakfast
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, a library, and a vending machine are also featured at the family-friendly Hotel Boutique Los Balcones. An airport shuttle during limited hours and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this Colonial Cuenca hotel.

  • 1 building
  • 15 guestrooms or units
  • 3 levels
  • Conference rooms
  • Built in 1860
  • Full breakfast (free)
  • Manager's reception (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hotel Boutique Los Balcones offers 15 accommodations, which are accessible via exterior corridors and feature iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and safes, as well as telephones; free international calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 6:30 AM to 9 PM
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Parking on site (USD 12.50 per day)

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • SOLE MIO

Things to do

  • 2 hot springs
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • 2 hot springs
  • Hot springs open from 6:00 AM - 9:00 PM
  • Hot springs water temperature - 40 ºC
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • No lift
  • Raised toilet seat

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Cookware, dishware, and utensils
  • Dishwasher
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free international calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 5.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 10 per room (return)
  • Self-parking fee: USD 12.50 per day
  • Rollaway bed fee: USD 5.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Hot springs access available from 6:00 AM to 9:00 PM.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca

Frequently asked questions

What is the cancellation policy at Hotel Boutique Los Balcones?

Hotel Boutique Los Balcones offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Boutique Los Balcones?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Hotel Boutique Los Balcones on 24 Feb 2025 start from AU$123.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Boutique Los Balcones?

Yep, Hotel Boutique Los Balcones has a self car park for USD 12.50 per day.

What makes Hotel Boutique Los Balcones a romantic place to stay?

Al fresco dining and a lounge bar, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Hotel Boutique Los Balcones.

Is Hotel Boutique Los Balcones family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as childcare services in the guestrooms, it's no surprise that Hotel Boutique Los Balcones is a hit with families.

Does Hotel Boutique Los Balcones serve breakfast?

You bet, free full brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Boutique Los Balcones?

No, but there's an airport shuttle that runs from 6:30 AM - 9 PM for a fee.

Is there a bar or restaurant at Hotel Boutique Los Balcones?

Yep, they've got a lounge bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Boutique Los Balcones?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Boutique Los Balcones?

No, pets are not allowed.

Hotel Boutique Los Balcones Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 217 out of 315 reviews
Rating 8 - Good. 80 out of 315 reviews
Rating 6 - Okay. 10 out of 315 reviews
Rating 4 - Poor. 2 out of 315 reviews
Rating 2 - Terrible. 6 out of 315 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Frederick, FREMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Stayed 1 night in Sep 2024

2/10 Terrible

uriel

Stayed 1 night in Jul 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing.
Stayed 3 nights in Jul 2024

10/10 Excellent

gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno
Stayed 2 nights in Aug 2024

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Keep up the good work!
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly manager and staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Frederick, FREMONT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great el centro hotel will stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Roberto

Stayed 2 nights in Apr 2024

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Belal

Stayed 11 nights in Jun 2023

10/10 Excellent

Elissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about this place.
Stayed 1 night in May 2023

10/10 Excellent

Elissa

Stayed 2 nights in May 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel and Staff
Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Stayed 2 nights in Apr 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonder old colonial building with quirky charm. Our little balcony overlooked the beautifully lit church domes at night. Great location for walking all around old town. Transport easy to get if needed. Staff was incredibly welcoming, helpful & so friendly. Felt so comfortable staying here during our visit to Cuenca! Comfortable bed, well appointed bathroom & plenty of space to unpack your bags. Thumbs up!!
Stayed 5 nights in Mar 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Feb 2023

6/10 Okay

Ilya, Shady Side

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This hotel is located in the heart of historic Cuenca. It is inside a renovated old mansion and very pleasing inside. I had a small apartment on the second floor with lots of space. The staff is very friendly, and will help you with information and any taxi requests. Unfortunately, there were hot water issues. The system was simply unable to keep up a constant supply of water at a reasonable temperature while taking a shower. Water would come out cold, then turn scalding hot for a few minutes, which would prompt one to open up the cold water faucet. After this every single time the hot water would disappear..no amount of fiddling with the system by the staff would fix it. Not being able to take a proper shower on vacation is very disappointing. In spite of the great location I honestly cannot recommend this property unless you enjoy ice cold showers. I suspect that this issue may be present in other hotels in the area located inside historic buildings. Sometimes one regrets the desire to stay somewhere authentic and away from soulless Hampton Inns.

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok.
Stayed 2 nights in Feb 2023

10/10 Excellent

Eliana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and excellent location.

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Great place. Super nice staff. Nice shower. Comfy bed. Hot and cold drinking water available on every floor. Good all around. Nice location.
Stayed 3 nights in Dec 2022