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Gaylord Texan Resort & Convention Center

4.0 star property
Family-friendly hotel connected to the convention centre in Grapevine with a full-service spa

Photo gallery for Gaylord Texan Resort & Convention Center

Property amenity
Reception
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
View from property
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Parking available
  • Room service
  • Bar
The current price is AU$608
includes taxes & fees
28 Feb - 1 Mar

Explore the area

Map
1501 Gaylord Trl, Grapevine, TX, 76051
  • Grapevine Lake
    ‪1 min walk‬
  • Gaylord Texan Convention Center
    ‪4 min walk‬
  • Great Wolf Lodge Waterpark
    ‪2 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Designer toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | View from property

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

Lobby

Standard Room, 1 King Bed, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Lobby

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Lobby

Standard Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Lobby

Standard Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Lobby

Standard Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking (View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 50 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Lobby

Standard Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking | Exterior

Deluxe Suite, 1 Bedroom, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 50 sq m
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Lobby

Room, 1 King Bed (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Lobby

Room, 2 Queen Beds (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Lobby

Room, 2 Queen Beds (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Lobby

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Great Wolf Lodge Grapevine

  • Pool
  • Hot tub
  • Kids pool
  • Waterslide
4.1 out of 5, Very good, (1003)
The price is AU$603
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Great Wolf Lodge Grapevine

About the area

Grapevine

You'll be connected to the convention centre at Gaylord Texan Resort & Convention Center, and within a short 5-minute stroll of Gaylord Texan Convention Center and Grapevine Lake. Highlights at this family-friendly hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering can include massages, body wraps and body scrubs along with access to the sauna and hot tub. The fine-dining restaurant, Zeppole Coastal Italian, is open for dinner. At the hotel's own poolside bar, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour gym, lazy river and Hot tub. 490132 square feet (45534 square metres) of event facilities include 87 meeting rooms and a conference centre, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a sauna and a seasonal outdoor swimming pool. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of an area shuttle. .Attractions within a 10-minute drive of this 4-property class Grapevine hotel include Great Wolf Lodge Waterpark and Grapevine Mills Mall.

What's nearby

  • Gaylord Texan Convention Center - 4 min walk
  • Great Wolf Lodge Waterpark - 2 min drive
  • Grapevine Historic Main Street District - 3 min drive
  • Grapevine Mills Mall - 5 min drive
  • LEGOLAND® Discovery Center - 5 min drive

Getting around

  • DFW Airport North Station - 5 min drive
  • Centreport Station - 17 min drive
  • Dallas-Fort Worth International Airport (DFW) - 9 min drive

Restaurants

  • ‪Food Court - ‬5 min drive
  • ‪Starbucks - ‬5 min drive
  • ‪Whataburger - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Whataburger - ‬3 min drive

About this property

Gaylord Texan Resort & Convention Center

Family-friendly hotel connected to the convention centre in Grapevine with a full-service spa
Gaylord Texan Resort & Convention Center offers its guests a full-service spa, a lazy river, and a waterslide. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business centre, 87 meeting rooms, and limo/town car service are available. Event space at this hotel measures 490132 square feet (45534 square metres) and includes a conference centre. An indoor pool, a children's pool, and a seasonal outdoor pool are also featured at the family-friendly Gaylord Texan Resort & Convention Center. For a fee, parking is available.

This 4-star Grapevine hotel is smoke free.

  • 1 building
  • 1814 guestrooms or units
  • 9 levels
  • 2 bars or lounges
  • 490132 sq ft of conference space
  • 45534 sq. m of conference space
  • Built in 2004
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Dining venue
Gaylord Texan Resort & Convention Center offers 1814 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

This Grapevine hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 12 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.99 per stay); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (USD 22 per night; includes in/out privileges)
  • Valet parking on site (USD 42 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11 AM for a fee: USD 20 to 30 for adults and USD 10 to 18 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Glass Cactus
  • Mission Plaza Market Plac
  • Texan Station Sports Bar
  • Zeppole Coastal Italian

Things to do

  • 24-hour gym
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Indoor pool
  • Lazy river
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Lazy river
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 87 meeting rooms
  • Business centre
  • Conference centre (490,132 square foot of space)

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Portable bathtub seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch smart TV with premium cable channels
  • Netflix
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 7 September to 26 May:
  • Swimming pool
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.60 per cent destination fee will be charged.
  • Resort fee: USD 31.64 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20 to 30 for adults and USD 10 to 18 for children
  • Fee for in-room wireless Internet: USD 14.99 per stay (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 22 per night (in/out privileges)
  • Valet parking fee: USD 42 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gaylord
Gaylord Resort
Gaylord Texan
Gaylord Texan Grapevine
Gaylord Texan Resort
Gaylord Texan Resort Grapevine
Texan
Texan Gaylord
Texan Gaylord Resort
Texan Resort
Gaylord Grapevine
Gaylord Texan Hotel Grapevine
Gaylord Texan Resort And Convention Center
Gaylord Texan Resort Convention Center
Gaylord Texas Hotel
Gaylord Texas Resort
The Gaylord Texan
Gaylord Texan Resort Convention Center
Gaylord Texan Resort & Convention Center Hotel
Gaylord Texan Resort & Convention Center Grapevine

Frequently asked questions

What is the cancellation policy at Gaylord Texan Resort & Convention Center?

Gaylord Texan Resort & Convention Center offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Gaylord Texan Resort & Convention Center?

As of 23 Feb 2025, prices found for a 1-night stay for 2 adults at Gaylord Texan Resort & Convention Center on 28 Feb 2025 start from AU$549.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Gaylord Texan Resort & Convention Center?

Yep, Gaylord Texan Resort & Convention Center has a self car park with in/out privileges for USD 22 per night.

Is there a spa on site at Gaylord Texan Resort & Convention Center?

Yep, there is an onsite spa at Gaylord Texan Resort & Convention Center. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Gaylord Texan Resort & Convention Center have a pool?

Take your pick from a seasonal outdoor pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open from May to September.

Does Gaylord Texan Resort & Convention Center have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Gaylord Texan Resort & Convention Center?

Gaylord Texan Resort & Convention Center features a full-service spa, an indoor pool and 2 bars.

Is Gaylord Texan Resort & Convention Center family-friendly?

You bet! With amenities such as a children's pool and children's meals, as well as free infant beds in the guestrooms, it's no surprise that Gaylord Texan Resort & Convention Center is a hit with families.

Does Gaylord Texan Resort & Convention Center serve breakfast?

You bet, buffet brekkie is available daily from 6:30 AM to 11 AM.

Is there a free airport shuttle available at Gaylord Texan Resort & Convention Center?

No, Gaylord Texan Resort & Convention Center does not offer an airport shuttle service.

Is there a bar or restaurant at Gaylord Texan Resort & Convention Center?

Yep, they've got a poolside bar and an onsite restaurant.

What time are check-in & check-out at Gaylord Texan Resort & Convention Center?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Gaylord Texan Resort & Convention Center?

No, only service animals are allowed.

Gaylord Texan Resort & Convention Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 669 out of 1005 reviews
Rating 8 - Good. 156 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 52 out of 1005 reviews
Rating 2 - Terrible. 40 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Keviesha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Christmas at the Gaylord is the best! I also appreciater the guest only additions this year. The bed in 1189 was TERRIBLE. I felt like I was sleeping on a wooden box. I have stayed at this hotel multiple times and ejoyed our experience but after sleeping in this bed I woke up in so much pain. Especially for the price I expect more.
Stayed 1 night in Nov 2024

2/10 Terrible

David

Had to wait 2 hours after check in time to get our room, only to be placed in a room with double beds and not the king we paid for because that was all that was available. Carpets in room were not very clean, the bath tub faucet was loose and there was poor water pressure. Elevator stopped between floors once. Very disappointed as this was an anniversary trip.
Stayed 2 nights in Nov 2024

10/10 Excellent

DEBORAH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rudolph ice sculptures were wonderful
Ice display was amazing. Room clean and comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

Sharhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprise quick birthday trip for my daughter! We walked the property and enjoyed the swimming pool and shops and lights. It was a great experience!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay for my birthday weekend.
Stayed 1 night in Nov 2024

8/10 Good

Jim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property with an excellent interior that was very pleasing to the eye and senses. Our room looked out over the atrium which was great. The bed was awful, too soft, not much sleep. Shower head also needs upgrading. I thought the price overall was high.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karim, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Charlotte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the inside foyer and all the beauty it bestows. Although you are inside a building it feels like a beautiful outdoor experience. If you get a room , get one with a partial view or full view. You won’t be disappointed !!
Stayed 1 night in Nov 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
The lady that checked us in was extremely nice and friendly. She asked us what brought us to town and we told her we were just recently able to begin traveling with our severely autistic son. She gave us a 2 tier upgrade to a balcony room. Unbelievable customer service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
The bed and pillows are extremely comfortable. It's a very beautiful property!
Stayed 2 nights in Oct 2024

10/10 Excellent

Dora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness
Stayed 1 night in Oct 2024

4/10 Poor

Kyuyoung

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Way too overpriced for what they offer... Horrible food options available, subpar quality given price. Additionally charges you for many things. Have been to many hotels for academic conferences and this was the worst experience I had. Will never stay here unless there is no choice.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ali, Hutto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time visiting and it was absolutely AMAZING! The staff was super helpful and welcoming from the moment we walked in to the moment we unfortunately had to check out. Our room was the perfect size and we had the perfect view with a balcony! Our boys (8 & 11yrs old) had such a fantastic time! So many activities for the kids! The morning breakfast buffet was so so good! I miss the GRITS! We will definitely come back!
Stayed 2 nights in Oct 2024

8/10 Good

Cheryl

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gaylord is such a beautiful resort. Always a treat to stay there.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Nice, but value isn't there...
At $900 for 2 nights, that value isn't there. Very nice property as all the Gaylord Resorts tend to be, but the nightly price for what you get (or don't) can be improved greatly! For that amount, at least parking should be covered or complimentary breakfast, lunch or dinner. Also, the room (standard king room) didn't scream high-end resort. The spa is nice, but overpriced as well.
Stayed 2 nights in Oct 2024

10/10 Excellent

Christine

Stayed 2 nights in Oct 2024

10/10 Excellent

Quiera

Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area and property was amazing. So clean and many things to do as well as friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Zachary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We are here for part of our honeymoon and the staff has made this experience incredible at every possible opportunity. Thank you so much for making a special event in our lives even more special!
Stayed 1 night in Oct 2024

10/10 Excellent

anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Carol A

Stayed 3 nights in Sep 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very pleasant
Stayed 1 night in Oct 2024