Hilton Anatole

4.5 star property
Luxury Dallas hotel in Dallas Design District with 4 restaurants
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Anatole

Lobby
Indoor pool, seasonal outdoor pool, pool cabanas (surcharge)
Premium bedding, pillow-top beds, in-room safe, iron/ironing board
Meeting facility
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
The price is AU$300
includes taxes & fees
1 Dec - 2 Dec

Explore the area

Map
2201 N Stemmons Freeway, Dallas, TX, 75207
  • Dallas Market Center
    4 min walk
  • Dallas World Trade Center
    5 min walk
  • University of Texas Southwestern Medical School
    18 min walk
  • Dallas, TX (DAL-Love Field)
    15 min drive

Room options

Room, 1 King Bed (Fitness Room with Stream Bay)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Tower (Mobility, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 115 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, City View, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Tower (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom

Highlights

Separate dining area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 204 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible, Tower (Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Executive Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

Deluxe Room (Parlor)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • 40 sq m
  • Sleeps 2
  • 1 Single Murphy Bed

Room, 2 Queen Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Tower (Mobility, Bathtub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
  • 51 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Premium bedding
Sofa bed - double
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 1 King Bed, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Atrium)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Dallas

A luxury stay in the heart of Dallas awaits you at Hilton Anatole. Within a 5-minute stroll you'll find Dallas Market Center and American Airlines Center within a 30-minute walk. Highlights at this family-friendly hotel include 4 restaurants, 4 bars/lounges and a full-service spa. .A day of pampering can include deep-tissue massages, Swedish massages and body scrubs along with aromatherapy and mani/pedis. The steakhouse, SER Steak + Spirits, is open for dinner. GOSSIP Bar is the hotel's own bar. Enjoy the free water park, indoor swimming pool, gym and lazy river. Other amenities include free Wi-Fi in public areas, a hot tub and a steam room. There's also the convenience of valet parking. .With a stay at this 4.5-property class Dallas Design District hotel, you'll be 3.4 km (2.1 mi) from Dallas World Aquarium and 4.1 km (2.5 mi) from Reunion Tower.

What's nearby

  • Dallas Market Center - 4 min walk - 0.4 km
  • American Airlines Center - 2 min drive - 2.2 km
  • Dallas World Aquarium - 3 min drive - 3.7 km
  • Kay Bailey Hutchison Convention Center - 4 min drive - 4.5 km
  • Reunion Tower - 4 min drive - 4.5 km

Getting around

  • Dallas Medical-Market Center Station - 2 min drive
  • Market Center Station - 16 min walk
  • Love Field Airport (DAL) - 15 min drive

Restaurants

  • ‪Restaurant Depot - ‬16 min walk
  • ‪SĒR Steak + Spirits - ‬2 min walk
  • ‪Medieval Times - ‬7 min walk
  • ‪Media Grill + Bar - ‬5 min walk
  • ‪Rodeo Goat - ‬7 min walk

About this property

Hilton Anatole

Luxury Dallas hotel in Dallas Design District with 4 restaurants
Hilton Anatole offers its guests a full-service spa, a complimentary water park, and a lazy river. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business centre and 79 meeting rooms. Event space at this hotel measures 128000 square feet (11891 square metres) and includes conference space. An indoor pool, a seasonal outdoor pool, and a hot tub are also featured at the luxury Hilton Anatole. For a fee, parking is available.

This 4.5-star Dallas hotel is smoke free.

  • 1606 guestrooms or units
  • 33 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • 128000 sq ft of conference space
  • 11891 sq. m of conference space
  • Built in 1979
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Front desk safe
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hilton Anatole offers 1606 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include dressing gowns, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include a safe and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, Swedish massages, body scrubs and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 25 per day)
  • Valet parking on site (USD 36 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Counter Offer
  • GOSSIP Bar
  • Media Grill + Bar
  • SER Steak + Spirits

Family friendly

  • Arcade/game room
  • Free cot
  • Free water park access
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 128,000 square feet of conference space
  • 79 meeting rooms
  • Business centre

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Manicures/pedicures
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 buildings
  • 33 floors
  • Built in 1979
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 27.75 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Concierge service
  • Fitness centre access
  • Health club access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 25 per day
  • Valet parking fee: USD 36 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • The seasonal pool will open in April and close in October.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Free in-room WiFi has a 3-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Anatole
Anatole Hilton
Hilton Anatole
Hilton Anatole Dallas
Hilton Anatole Hotel
Hilton Anatole Hotel Dallas
Dallas Hilton
Hilton Dallas
Hilton Hotel Dallas

Frequently asked questions

What is the cancellation policy at Hilton Anatole?

Hilton Anatole offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Anatole?

As of 21 Nov 2024, prices found for a 1-night stay for 2 adults at Hilton Anatole on 1 Dec 2024 start from AU$257.76, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Anatole?

Yep, Hilton Anatole has an uncovered self car park for USD 25 per day.

Is there a spa on site at Hilton Anatole?

Yep, there is an onsite spa at Hilton Anatole. You'll enjoy heaps of services like body scrubs and Swedish massages.

Does Hilton Anatole have a pool?

Yep, and guests love it! Hilton Anatole has a seasonal outdoor pool and an indoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open from April to October.

Does Hilton Anatole have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Hilton Anatole?

Hilton Anatole features a full-service spa, an indoor pool and 4 restaurants. All guestrooms come with pillowtop beds, premium bedding and 24-hour room service.

What makes Hilton Anatole a romantic place to stay?

1 hot tub and a bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Hilton Anatole.

Is Hilton Anatole family-friendly?

You bet! With amenities such as a playground and an arcade, as well as free infant beds in the guestrooms, it's no surprise that Hilton Anatole is a hit with families.

Is there a free airport shuttle available at Hilton Anatole?

No, Hilton Anatole does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Anatole?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Anatole?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Hilton Anatole Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 605 out of 1066 reviews" "
Rating 8 - Good. 192 out of 1066 reviews" "
Rating 6 - Okay. 109 out of 1066 reviews" "
Rating 4 - Poor. 87 out of 1066 reviews" "
Rating 2 - Terrible. 73 out of 1066 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Felicia

Liked: Property conditions & facilities
The hotel was great. Very clean, big, and had amazing staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing amenities for families and kids.
Stayed 1 night in Aug 2024

10/10 Excellent

salem

Stayed 1 night in Aug 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with great amenities
Amazing art collection through the hotel. Water park was well maintained and staff was awesome. They had a movie for all the kids Saturday night in one of the ballrooms. I will say…parking and food onsite was pricey and mediocre.
Stayed 1 night in Aug 2024

6/10 Okay

Traci

Liked: Property conditions & facilities, room comfort
Not the service we were accustomed too
Have stayed at this property 1-2 year for years . The lady at check in was very rude and on check out the young girl never said one word about thanks for coming , how did you enjoy your stay nothing . I have never experienced such rude check in help at this Hilton and will not be back . Also The adult pool is no longer for adults . It’s very small and children jumping in ,sitting at bar . They have a kids area , lazy river , and slides but now they are allowed in adult pool too . This was anniversary wknd and last time we were there children weren’t allowed in that pool . Not a great get away for couples anymore . Also self parking is now $48 a day that’s ridiculous . The Gaylord Texan will get our money next time we are looking for resort atmosphere
Stayed 3 nights in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Jose at swim up bar was very unprofessional. He ignored us and only helped the young girls. We decided to walk away , it was so maddening.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room, great ambiance, lobby area is big and grand and fun to walk around, some shops and food places and the water park was fun
Stayed 2 nights in Aug 2024

4/10 Poor

Kimberly

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Our room was extremely hot from the moment we arrived. We called and reported and someone was sent to check it out. The thermostat was adjusted, but the room did not cool off. The second day, we reported that the room was too hot. The front desk sent someone with a box fan, and that person was rude. Another maintenance person came to “fix” the a/c, but the problem was never resolved. The only way we were able to sleep was due to the box fan. The registration person didn’t add the overnight parking to our key card, and we ended up spending an additional $80 in parking fees. He also didn’t issue us bands for the pool or a card for the gym, which resulted in us walking across the entire campus (in the heat, in Texas) multiple times to ask for those items from the front desk. I was very disappointed in our stay, especially since the hotel was highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice hotel!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Sindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Therese

Stayed 2 nights in Aug 2024

10/10 Excellent

Alberta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff were very attentive and helpful Offers many things to do (extra cost)
Stayed 3 nights in Aug 2024

10/10 Excellent

Candleberry

Stayed 4 nights in Aug 2024

10/10 Excellent

courtney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have to stay here
This hotel is awesome. The pool area was just what my daughter needed and the many other activities kept her entertained even when not in the pool. Food here was just ok nothing to really brag about. My overall stay was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great. Service was great. Ser was awesome. Loved the lazy river.
Stayed 1 night in Aug 2024

10/10 Excellent

Lydia

If all possible for Breakfast brunch have families with sit sit near the buffet. We were seated in the front near plaza I had to small children and was juggling back and forth to buffet it was exhausted I couldn’t even eat.
Stayed 1 night in Aug 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alaina

Stayed 3 nights in Aug 2024

10/10 Excellent

JOSEPH, new york

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel and always in dallas I stay here
Stayed 5 nights in Aug 2024

10/10 Excellent

Holli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Dated and Not what I was expecting
Was expecting more from this property, but it is dated and worn looking. Upholstery on chairs dirty and worn. Shower caulk moldy and messy. Nightstands chipped. Furniture and carpets very dated, maybe original from 25 or more years ago. Shower did work well though and appreciated the double sinks. Staff was friendly and rooms were clean.
Stayed 2 nights in Aug 2024

6/10 Okay

Taylor

Travelled with family
The in room dining was a joke. I was so shocked with the portion of my $27 pasta dish. That alone will keep me from recommending this hotel or ever staying again. Very disappointed.
Stayed 1 night in Aug 2024

2/10 Terrible

Derek

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel! First class all the way! Great waterpark for young children. Staff were all very friendly from bell hop to front desk to restaurant to water park. We will definitely come back next year
Stayed 1 night in Aug 2024