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Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

2.5 star property
Dallas hotel in Lake Highlands with free breakfast and fitness centre
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

Indoor pool
Property entrance
Exterior
Exterior
Lobby lounge

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Breakfast included
    Breakfast included
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
11331 West Kingsley Road, Dallas, TX, 75238
  • White Rock Lake Park
    6 min drive
  • White Rock Lake
    8 min drive
  • TopGolf
    9 min drive
  • Dallas, TX (DAL-Love Field)
    29 min drive

Room options

View all photos for Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - double
Private bathroom
Shower/bath combination
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communications)

Room amenity

Suite, 1 King Bed, Accessible (Communications)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Private bathroom
Shower/bath combination
Hairdryer
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Garland, an IHG Hotel
Pool
Hot tub
Parking included
Free WiFi
4.2 out of 5, Very good, (1007)
The price is AU$136
for 1 night
includes taxes & fees
1 Dec - 2 Dec
Holiday Inn Garland, an IHG Hotel

About the area

Dallas

At Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel, you'll be 11.6 km (7.2 mi) from Southern Methodist University and 16.4 km (10.2 mi) from Galleria Dallas. Highlights at this hotel include an indoor swimming pool and free continental breakfast. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Additionally, you'll find coffee/tea in a common area and laundry facilities. Each morning free breakfast is served. There's also the convenience of self parking. .Attractions within a 15-minute drive of this Lake Highlands hotel include Lake Ray Hubbard and NorthPark Center.

What's nearby

  • TopGolf - 9 min drive
  • NorthPark Center - 11 min drive
  • Galleria Dallas - 12 min drive
  • Dallas Arboretum and Botanical Garden - 12 min drive
  • Southern Methodist University - 13 min drive

Getting around

  • Lake Highlands Station - 5 min drive
  • Dallas Union Station - 28 min drive
  • Love Field Airport (DAL) - 29 min drive

Restaurants

  • ‪Tranky's Tacos - ‬3 min drive
  • ‪Chubby's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬3 min drive
  • ‪Burger King - ‬3 min drive
  • ‪LoneStar RoadHouse - ‬4 min drive

About this property

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel

Dallas hotel in Lake Highlands with free breakfast and fitness centre
Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. Business amenities include a business centre and a meeting room. Free breakfast is served daily. The business-friendly Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel also features coffee/tea in common area, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

This Dallas hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 4 levels
  • Built in 2017
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
  • 1 conference room
Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel offers 90 air-conditioned accommodations with a safe and free newspapers. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland SW NE Dallas Area
Holiday Express Garland SW NE Dallas Area
Holiday Express Garland SW
Holiday Inn Express Garland SW NE Dallas Area Hotel
Holiday Inn Express SW Dallas Area Hotel
Holiday Inn Express SW Dallas Area
Holiday Inn Express Dallas Northeast Arboretum Hotel
Holiday Inn Express Arboretum Hotel
Holiday Inn Express Dallas Northeast Arboretum
Express Dallas east Arboretum
Holiday Inn Express Suites Dallas Northeast Arboretum

Frequently asked questions

What is the cancellation policy at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

As of 17 Nov 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel on 8 Dec 2024 start from AU$138.80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

Yep, Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel has a self car park for USD 7.00 per day.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel have a pool?

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel has an indoor pool.

Does Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel serve breakfast?

You bet, free continental breakfast is served daily.

Is there a free airport shuttle available at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

No, Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Express & Suites Dallas Northeast - Arboretum, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 390 out of 691 reviews" "
Rating 8 - Good. 150 out of 691 reviews" "
Rating 6 - Okay. 66 out of 691 reviews" "
Rating 4 - Poor. 47 out of 691 reviews" "
Rating 2 - Terrible. 38 out of 691 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

LINSE, KATY

Travelled with family and small children
Disliked: Cleanliness, staff & service
The beds were comfortable, but the breakfast was disappointing. They didn't have biscuits and gravy or cinnamon rolls, and they were out of yogurt and snacks that are usually available in the fridge. We chose this hotel for the breakfast, so this was a letdown. The pool was dirty, and there was a noticeable amount of body hair in the bathroom. The AC was disconnected, but my husband managed to reconnect it. Also, the shower curtain didn't even reach the tub, which was quite odd.
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my husband have staying at Holiday Inn for the past three years when we arrive to Dallas every month for a business trip that is our favorite place to stay. The breakfast is amazing different options. The rooms are clean. The parking lot is safe. The staff is amazing.
Stayed 1 night in Jul 2024

8/10 Good

Matthew

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Whitney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Stayed 1 night in May 2024

8/10 Good

Nicolai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place at an affordable price. At the time of my stay. Washer and Dryers did not work. Everything else was excellent.
Stayed 1 night in Jul 2024

6/10 Okay

Charles

Stayed 1 night in Aug 2024

6/10 Okay

Gabrielle

Travelled with family
Not too bad
It was a little uneasy at first sight. There were homeless people lying around the front upon check in. There was a lot of construction and trucking… the pool was nice, but very cold. The guests were a little disruptive and rowdy around 2am, but other than that. It served its purpose.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not Horrible-Not Great
The hotel was not what I was expecting based on reviews I had read. First off, my friend was giving a room that was already occupied. They walked in to find someone else’s stuff in the room. Fortunately, I got an unoccupied room (haha). The room was okay, but the bathtub looked nasty. Not sure that it was necessarily dirty, but there was something wrong with the floor of the tub that made it unappealing for a bath. There were stains on the carpet, and the cover for the ironing board had absolutely NO padding. The hotel sits right on a major roadway; however, there was nothing around for dinner. They have a a few items for sale, but I refused to pay $4.00 for a small bag of chips. I ended up at a gas station a few blocks away, that had bars on the windows & doors. The breakfast was less than stellar. Powdered eggs, dry biscuits & sausage patties that I refused to try based on how they looked. They had a pancake maker, but I’m not sure it even worked. Never saw anyone try to use it. I doubt I would select this hotel again.
Stayed 1 night in Jul 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Receptionists from night shift and day shift were professional and outstanding service and understanding.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tiffanie

Liked: Cleanliness, staff & service, property conditions & facilities
The location was very clean and nice. The breakfast wasnt the normal Holiday Inn breakfast This was the only disappointment for us.
Stayed 2 nights in Jul 2024

10/10 Excellent

Tony

Stayed 1 night in Jul 2024

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
This location is well below standards for a Holiday Inn Express. I think the overflowing trash can at the lobby entry with trash pouring over onto the sidewalk that sat there untouched for two days during our stay is indicative of the rest of this hotel and our experience there. The place is unkept and filthy, period.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mauro

Stayed 1 night in Jul 2024

4/10 Poor

Maram

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad
Stayed 5 nights in Jul 2024

6/10 Okay

Lorra

Travelled with family
Kinda shabby. Needs updating. Towels clean but dingy. No housekeeper over night. The hotel is not in a very attractive area. The breakfast is great! The guy preparing the food was so nice and kind.
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Stayed 1 night in Jul 2024

10/10 Excellent

Lilyanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
My family and were very comfortable but there are a couple of things, the shower curtain does not close very well and the water from the shower would go to the floor and it would create a hazard because there was not enough towels to mop up the water and still have towels for our use. I do not like that idea of not providing fresh clean towels daily. But other than that it’s a great safe place to stay.
Stayed 2 nights in May 2024

10/10 Excellent

Eloy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Loved the stay very quiet and peaceful
Stayed 3 nights in Jul 2024

6/10 Okay

Elvia

Liked: Staff & service, amenities
My room was very dirty
Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Stayed 1 night in May 2024

10/10 Excellent

Ron, Golden Valley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Negusse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, rooms were nice and clean. Breakfast was good, and the location was convenient.
Stayed 1 night in Jul 2024

2/10 Terrible

Haochuan

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is in a very remote area. It was poorly managed. We stayed 2 nights and our room was never cleaned. As we didn’t have towels on the 2nd night, we called the frontdesk. We called twice. By the time we checked out the hotel, we never get clean towels sent to us.

10/10 Excellent

Demetria, Fort Worth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always come back to this hotel!!! It’s nice and spacious and the breakfast in the morning is amazing! 10/10 would recommend
Stayed 1 night in Jun 2024