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Omni Frisco-Dallas Hotel at The Star

4.0 star property
Pet-friendly Frisco hotel connected to a shopping centre, steps from Ford Center at The Star

Photo gallery for Omni Frisco-Dallas Hotel at The Star

Outdoor pool, open 11:00 AM to 7:00 PM, pool loungers
Point of interest
Sundeck
View from room
Interior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Bar
  • Room service
  • Parking available
The current price is AU$419
includes taxes & fees
14 Mar - 15 Mar

Explore the area

Map
11 Cowboys Way, Frisco, TX, 75034
  • Ford Center at The Star
    ‪1 min walk‬
  • 6801 Gaylord Parkway
    ‪13 min walk‬
  • Baylor Scott & White Medical Center - Frisco
    ‪18 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Executive Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 46 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

View from room

Premier Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

View from room

Deluxe Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

View from room

Deluxe Room, 1 King Bed, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

View from room

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Frisco Suite)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Accessible (Frisco Suite)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Premier Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premier Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Premier Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Plaza Suite - View)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Plaza Suite - View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Luxury Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Luxury Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 7
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Accessible (Roll In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Plaza Suite - View)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Plaza Suite - View)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed (Plaza)

In-room safe, desk, laptop workspace, iron/ironing board

Luxury Suite, 1 King Bed (Plaza)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
Bathrobes
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Plaza Suite)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Plaza Suite)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (Plaza Suite - View)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms (Plaza Suite - View)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 7
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
Hairdryer
Private bathroom
Bathrobes
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Frisco)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed (Frisco)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Private bathroom
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Accessible (Plaza Suite)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Accessible (Plaza Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 7
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (Plaza Suite)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms (Plaza Suite)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Flat-screen TV
2 bedrooms
Private bathroom
Bathrobes
  • Sleeps 7
  • 2 Queen Beds

Similar properties

Property amenity

The Westin Dallas Stonebriar Golf Resort & Spa

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.5 out of 5, Wonderful, (1003)
The price is AU$367
for 1 room
includes taxes & fees
14 Mar - 15 Mar
The Westin Dallas Stonebriar Golf Resort & Spa

About the area

Frisco

Omni Frisco-Dallas Hotel at The Star places you in the centre of Frisco, connected to a shopping centre and within a 30-minute stroll of Ford Center at The Star and Riders Field. Highlights at this hotel include 2 bars/lounges, a restaurant and an outdoor swimming pool. .The restaurant, Neighborhood Services, is open for breakfast, lunch and dinner. Lobby Bar is the hotel's own bar, serving drinks along with breakfast and lunch. Enjoy the 24-hour gym and pool loungers. Added amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. Each morning cooked-to-order breakfast is served between 6:00 AM and 11:00 AM. There's also the convenience of valet parking. .With a stay at this 4-property class Frisco hotel, you'll be 2.4 km (1.5 mi) from Stonebriar Centre Mall and 4.4 km (2.7 mi) from The Shops at Legacy.

What's nearby

  • Ford Center at The Star - 1 min walk
  • Stonebriar Centre Mall - 3 min drive
  • Riders Field - 3 min drive
  • The Shops at Legacy - 4 min drive
  • Toyota Stadium - 6 min drive

Getting around

  • Love Field Airport (DAL) - 33 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Neighborhood Services - ‬2 min walk
  • ‪Ascension Coffee - ‬3 min walk
  • ‪Cowboys Club - ‬8 min walk
  • ‪Cane Rosso - ‬2 min walk

About this property

Omni Frisco-Dallas Hotel at The Star

Pet-friendly Frisco hotel connected to a shopping centre, steps from Ford Center at The Star
Omni Frisco-Dallas Hotel at The Star offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 24003 square feet (2230 square metres) and includes conference space. A rooftop terrace, gift shops/newsstands, and concierge services are also featured at the business-friendly Omni Frisco-Dallas Hotel at The Star. For a fee, parking is available.

This 4-star Frisco hotel is smoke free.

  • 300 guestrooms or units
  • 2 bars or lounges
  • 24003 sq ft of conference space
  • 2230 sq. m of conference space
  • Built in 2017
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar by the pool
  • Dining venue
Omni Frisco-Dallas Hotel at The Star offers 300 accommodations with a safe and coffee/tea makers. 55-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a shower, bathrobes, slippers and hairdryers.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include microwaves.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 34.64 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:00 AM for a fee: USD 20 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lobby Bar
  • Neighborhood Services
  • The Edge Waterside Lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free cot
  • Microwave on request
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 24,003 square feet of conference space

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 172.50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 20 per person
  • Fee for in-room wireless Internet: USD 9.95 per night (rates may vary)
  • Valet parking fee: USD 34.64 per night (in/out privileges)
  • Pet fee: USD 172.50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 11:00 AM to 7:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Omni Frisco
Omni Frisco Hotel

Frequently asked questions

What is the cancellation policy at Omni Frisco-Dallas Hotel at The Star?

Omni Frisco-Dallas Hotel at The Star offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Omni Frisco-Dallas Hotel at The Star?

As of 28 Feb 2025, prices found for a 1-night stay for 2 adults at Omni Frisco-Dallas Hotel at The Star on 14 Mar 2025 start from AU$418.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Omni Frisco-Dallas Hotel at The Star?

Yep, Omni Frisco-Dallas Hotel at The Star has valet parking with in/out privileges for USD 34.64 per night.

Does Omni Frisco-Dallas Hotel at The Star have a pool?

Omni Frisco-Dallas Hotel at The Star has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 11:00 AM to 7:00 PM.

Is Omni Frisco-Dallas Hotel at The Star family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Omni Frisco-Dallas Hotel at The Star is a hit with families.

Does Omni Frisco-Dallas Hotel at The Star serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily from 6:00 AM to 11:00 AM.

Is there a free airport shuttle available at Omni Frisco-Dallas Hotel at The Star?

No, Omni Frisco-Dallas Hotel at The Star does not offer an airport shuttle service.

Is there a bar or restaurant at Omni Frisco-Dallas Hotel at The Star?

Yep, they've got a poolside bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Omni Frisco-Dallas Hotel at The Star?

Check-in begins at 3:00 PM. Check-out time is noon.

Omni Frisco-Dallas Hotel at The Star Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 792 out of 1000 reviews
Rating 8 - Good. 116 out of 1000 reviews
Rating 6 - Okay. 44 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Gustavo

Liked: Cleanliness
Disliked: Room comfort
Bathroom kept flushing all night long
Stayed 1 night in Nov 2024

10/10 Excellent

wendy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LOVE, LOVE THIS AREA AND HOTEL!!!!!!! WILL ALWAYS STAY HERE WHEN VISITING!
Stayed 2 nights in Nov 2024

10/10 Excellent

Juanita V

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed there because we wanted to be right by the Ford Center and wow amazing! At first our the room we received didn't have a view of the ford center and that area so I called down and asked if there was any chance we could switch rooms...within minutes they were able to give me this request and came up and zipped our bags right across rhe hall! It was so amazing! Our trip was strictly all about Dallas Cowboys everything as this is my hubby's favorite fball team so seeing the big screen and having a slight view of the practice field was indeed a big deal for us 😁. Everyone was so nice and everything at this property was clean and beautiful!
Stayed 4 nights in Nov 2024

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, great service from the staff, excellent bar and close to many restaurants.
Stayed 1 night in Nov 2024

2/10 Terrible

Viren

Liked: Cleanliness
Disliked: Staff & service
Night manager / front desk agent is the worst customer service individual I have encountered. As a hospitality owner myself this individual should not be placed in charge of a hotel like this. He is more like a motel 6 associate than Omni. African American individual.
Stayed 1 night in Nov 2024

10/10 Excellent

Miho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Yvonne

Stayed 1 night in Nov 2024

10/10 Excellent

Rodney Ellsworth

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right by Dallas Cowboys practice facility
Stayed 1 night in Nov 2024

8/10 Good

LaSaundra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Very nice property a couple of towels had hair in them
Stayed 1 night in Nov 2024

10/10 Excellent

Tristan M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Sep 2024

10/10 Excellent

Aaliyah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything you really needed was a walk away. Great area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica, Troup

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect luxurious hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Stacie

Stayed 3 nights in Oct 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and helpful. But, the restaurant staff, while friendly was painfully slow. So much so that I asked for a drink menu the night we arrived and didn’t get one, nor were we able to order anything. We were there for 45 minutes and it wasn’t that busy! We also had an issue with the smell of the water from our sink - it was gag bad! They resolved the issue for the remainder of our stay but expect it will be back - it was vile. One thing I do not understand is when you have a large bathroom space, why don’t you install hooks and shelves for guests? There was no where to hang wet towels or pjs, etc… and minimal counter space.
Stayed 2 nights in Oct 2024

10/10 Excellent

mandy, bonham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and location was perfect
Stayed 2 nights in Oct 2024

6/10 Okay

free

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Faith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Oct 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Golf Trip
Stayed here for a golf trip to Fields Ranch at the new PGA Frisco golf headquarters. Excellent hotel, upscale amenities and friendly, helpful staff.
Stayed 4 nights in Oct 2024

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry, Oak point

Travelled with family
Liked: Amenities
It was weird that the pool area closed at 1000.
Stayed 2 nights in Sep 2024

10/10 Excellent

John, New Braunfels

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
As usual our stay was great ! Our Favorite hotel when traveling for business or pleasure in the Plano / Frisco area. Staff is always friendly and professional. As Cowboy’s fans, we fill at home.
Stayed 1 night in Oct 2024

10/10 Excellent

Britnee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024