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Andaz Delhi, by Hyatt

5.0 star property
Luxury New Delhi hotel in Vasant Vihar with 2 restaurants

Photo gallery for Andaz Delhi, by Hyatt

Outdoor pool, pool umbrellas, pool loungers
Exterior
Porch
Bar (on property)
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Housekeeping
  • Parking included
The current price is AU$266
includes taxes & fees
13 Mar - 14 Mar

Explore the area

Map
Aerocity, New Delhi, Delhi N.C.R., 110037
  • Worldmark
    ā€Ŗ6 min walkā€¬
  • Nelson Mandela Road
    ā€Ŗ6 min driveā€¬
  • Jawaharlal Nehru University
    ā€Ŗ7 min driveā€¬
  • Delhi (DEL-Indira Gandhi Intl.)
    ā€Ŗ10 min driveā€¬

Room options

View all photos for Andaz Large Twin

Premium bedding, down duvets, memory-foam beds, free minibar items

Andaz Large Twin

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 49 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 1 King Bed (Andaz King)

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 1 King Bed (Andaz King)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Single Beds

Premium bedding, down duvets, memory-foam beds, free minibar items

Room, 2 Single Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 37 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Large View Twin

Premium bedding, down duvets, memory-foam beds, free minibar items

Large View Twin

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 54 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Andaz View King

Premium bedding, down duvets, memory-foam beds, free minibar items

Andaz View King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 41 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Andaz View Twin

View from room

Andaz View Twin

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Single Beds

View all photos for Andaz Large View Suite

Premium bedding, down duvets, memory-foam beds, free minibar items

Andaz Large View Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
  • 86 sq m
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Andaz Suite King

Premium bedding, down duvets, memory-foam beds, free minibar items

Andaz Suite King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 72 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Andaz View Suite

Premium bedding, down duvets, memory-foam beds, free minibar items

Andaz View Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 74 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Andaz Large Suite

Premium bedding, down duvets, memory-foam beds, free minibar items

Andaz Large Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
  • 86 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Andaz Large King

Premium bedding, down duvets, memory-foam beds, free minibar items

Andaz Large King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Large View King

Premium bedding, down duvets, memory-foam beds, free minibar items

Large View King

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Minibar (some free items)
LED TV
Pillow menu
  • 52 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Aloft New Delhi Aerocity

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1003)
The price is AU$317
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Aloft New Delhi Aerocity

About the area

New Delhi

A luxury stay in New Delhi awaits you at Andaz Delhi, by Hyatt. You'll be within a 10-minute walk of Worldmark and 4.9 km (3.1 mi) from Nelson Mandela Road. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to Andaz Spa can include deep-tissue massages, hot stone massages and aromatherapy along with access to the sauna and steam room. Juniper is the hotel's own bar. Enjoy the 24-hour gym, sauna and pool loungers as well as access to bike hire. 37502 square feet (3484 square metres) of event facilities include 8 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also free valet parking, along with the convenience of an airport shuttle. .Within a 15-minute drive of this 5-property class Vasant Vihar hotel, attractions include DLF Cyber City and Qutub Minar.

What's nearby

  • Worldmark - 6 min walk
  • DLF Promenade Vasant Kunj - 8 min drive
  • DLF Cyber City - 9 min drive
  • Ambience Mall - 10 min drive
  • Qutub Minar - 12 min drive

Getting around

  • Moulsari Avenue Station - 10 min drive
  • Delhi Aero City Station - 10 min walk
  • Indira Gandhi International Airport (DEL) - 10 min drive

Restaurants

  • ā€ŖExecutive Lounge - ā€¬3 min walk
  • ā€ŖDaryaganj - ā€¬8 min walk
  • ā€ŖStarbucks Coffee - ā€¬8 min walk
  • ā€ŖOne8 Commune - ā€¬8 min walk
  • ā€ŖHotel Pride Plaza - ā€¬5 min walk

About this property

Andaz Delhi, by Hyatt

Luxury New Delhi hotel in Vasant Vihar with 2 restaurants
Andaz Delhi, by Hyatt offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafĪ˜ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 37502 square feet (3484 square metres) and includes conference space. A sauna, spa services, and a library are also featured at the luxury Andaz Delhi, by Hyatt. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 1 building
  • 401 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 37502 sq ft of conference space
  • 3484 sq. m of conference space
  • Built in 2016
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Andaz Delhi, by Hyatt offers 401 air-conditioned accommodations with minibars (stocked with some free items) and a safe. This accommodation offers separate sitting areas and includes day beds. Memory foam beds feature down duvets and premium bedding. A pillow menu is available. This New Delhi hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Andaz Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,500 for adults and INR 750 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Andaz Deli
  • AnnaMaya
  • Juniper
  • Soul Pantry

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 37,502 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between midnight and midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: INR 2500 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 49 lb per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 5000.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1500 for adults and from INR 750 for children
  • Airport shuttle fee: INR 1500 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: INR 2500 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 5000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Andaz Delhi Hotel
Andaz Delhi concept Hyatt Hotel
Andaz Delhi concept Hyatt
Andaz concept Hyatt
Andaz Delhi
Andaz Delhi a concept by Hyatt
ANDAZ DELHI BY HYATT
Andaz Delhi, by Hyatt Hotel
Andaz Delhi a concept by Hyatt
Andaz Delhi, by Hyatt New Delhi
Andaz Delhi, by Hyatt Hotel New Delhi

Frequently asked questions

What is the cancellation policy at Andaz Delhi, by Hyatt?

Andaz Delhi, by Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Andaz Delhi, by Hyatt?

As of 22 Feb 2025, prices found for a 1-night stay for 2 adults at Andaz Delhi, by Hyatt on 13 Mar 2025 start from AU$265.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Andaz Delhi, by Hyatt?

Yep, Andaz Delhi, by Hyatt has a free self car park and free valet parking.

Is there a spa on site at Andaz Delhi, by Hyatt?

Yep, Andaz Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like facials and body treatments, as well as hot stone massages.

Does Andaz Delhi, by Hyatt have a pool?

Andaz Delhi, by Hyatt has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Andaz Delhi, by Hyatt?

Andaz Delhi, by Hyatt features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with memory foam beds, premium bedding and 24-hour room service.

What makes Andaz Delhi, by Hyatt a romantic place to stay?

Couples spa treatments and a lounge bar, as well as rainfall showerheads and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Andaz Delhi, by Hyatt.

Is Andaz Delhi, by Hyatt family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Andaz Delhi, by Hyatt is a hit with families.

Does Andaz Delhi, by Hyatt serve breakfast?

Sure does, buffet breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Andaz Delhi, by Hyatt?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Andaz Delhi, by Hyatt?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Andaz Delhi, by Hyatt?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Andaz Delhi, by Hyatt?

Cats and dogs are welcome at Andaz Delhi, by Hyatt, with food and water bowls on offer. Just so you know, there's a limit of 2 pets, with a maximum weight of up to 22 kg per pet.

Andaz Delhi, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 766 reviews
Rating 8 - Good. 120 out of 766 reviews
Rating 6 - Okay. 42 out of 766 reviews
Rating 4 - Poor. 25 out of 766 reviews
Rating 2 - Terrible. 32 out of 766 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

8/10 Good

Vinney

Stayed 1 night in Oct 2024

6/10 Okay

Natalie Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Jo

Stayed 1 night in Oct 2024

8/10 Good

FEROZ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, safe and dining option
Stayed 1 night in Oct 2024

10/10 Excellent

Amreesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Geeta

Stayed 4 nights in Oct 2024

8/10 Good

Geeta

Stayed 4 nights in Oct 2024

2/10 Terrible

Serena

Business traveller
I booked Andaz Delhi hotel for a conference from 21-25 Oct 2024, which I changed to 22-25 Oct 2024 on 20 Oct 2024 (before the free cancellation deadline) as I was waiting for my visa. However, I still didn't get my visa to India approved in time so I had to cancel my trip to India and on 22 Oct 2024, I informed Andaz Delhi and Hotels.com (which I used to book my trip) to cancel my whole booking. However, Andaz Delhi still charged me for the full 22-25 Oct 2024 booking. Hotels.com stated Andaz Delhi's cancellation charges as such: Cancellations or changes made after 23:59 (property local time) on 20 Oct, 2024 or no-shows are subject to a property fee equal to the first night's rate plus taxes and fees. See my attached photo of the rules and regulations stated. However now Andaz Hotel is refusing to refund me for my booking and charged me for 3 nights instead of just 1 night penalty. If I had been informed (but I wasn't, or was wrongly informed) that I could have penalty up to 100%, I would have cancelled my booking altogether and booked it again if I could get my visa. Besides, I informed both Andaz hotel and hotels.com on 22 Oct 2024 that I wanted to cancel my whole booking. I did not inform after 25 Oct 2024. So Andaz Hotel could have released the hotel room for others to book for 23-25 Oct, or even 22 Oct itself. So on what basis should they be charging me up to 25 Oct 2024??
Stayed 4 nights in Oct 2024

10/10 Excellent

Amreesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Onkar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and next to the aerocity and airport. Only issue was check in experience was bit slow. Buffet food was delicious and too many options. Overall experience was 8.5/10.
Stayed 1 night in Nov 2024

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service would stay there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Sujata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and upscale property. Staff is very courteous. Rooms were immaculate and well furnished.
Stayed 1 night in Oct 2024

10/10 Excellent

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in Oct 2024

10/10 Excellent

lui shiong, singapore

Good place
Stayed 4 nights in Oct 2024

8/10 Good

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice for an airport hotel, removed from Delhi city center though.
Stayed 1 night in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great!
Stayed 2 nights in Oct 2024

10/10 Excellent

SEBASTIEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near the airport. We had a good time with family.
Stayed 6 nights in Oct 2024

10/10 Excellent

Amardeep

Liked: Property conditions & facilities
Very clean and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with an amazing staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Sanjeev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Place to stay
Very nice place, staff was very helpful. Tammany the dutie manager was very kind.
Stayed 2 nights in Oct 2024

10/10 Excellent

Harpreet

Stayed 1 night in Sep 2024

4/10 Poor

Topun

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It is modern clean hotel very close to the airport; however I was not impressed with the attitude of the staff. I went to the bar for a drink, was told that the wines on the menu were not available but the waiter showed me four bottles and when I asked how much they were he said all around Rs1100. So having chose one I was astonished to find he charged me Rs2000 - when I queried he said I had chosen the expensive one even though he had assured me they were all the same price; next at dinner I was bamboozled into taking the buffet meal - the waiter briefly mentioned there was an a la carte menu but said the buffet was better. What he did not say (and I should have checked) was that the buffet was around four times more expensive (Rs4000!). Finally at check in I was told I could have a complimentary breakfast. Needless to say when I went for breakfast they denied this was the case and I was escorted to the main reception who then agreed to it being complimentary. I don't mind paying for breakfast - but if you are going to offer breakfast for free then you should stick to your word. It felt like the goal of the staff at the hotel was to fleece the customers at every opportunity - not what you would expect from a Hyatt hotel. Very dissapointing.
Stayed 2 nights in Sep 2024