Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel

5.0 star property
Luxury New Delhi hotel in Mayur Vihar Phase 1 with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel

Outdoor pool, pool umbrellas, pool loungers
Exterior
View from room
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Couples treatment room(s), sauna, hot tub, body treatments, hydrotherapy

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
13B Mayur Vihar, New Delhi, Delhi N.C.R, 110091
  • Noida Film City
    3 min drive
  • Swaminarayan Akshardham Temple
    6 min drive
  • Laxmi Nagar Market
    7 min drive
  • Delhi (DEL-Indira Gandhi Intl.)
    49 min drive

Room options

Standard Pool View- King Non-Smoking with 6 pints of beer

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Smoking, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Single Beds

Standard Room, 1 King Bed, Accessible, Pool View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

Standard King Non-Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Standard King Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Business Lounge Access

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Single Beds, Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

New Delhi

A luxury stay in the heart of New Delhi awaits you at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel. You'll be 4.8 km (3 mi) from Swaminarayan Akshardham Temple and 9.5 km (5.9 mi) from Humayun's Tomb. Highlights at this hotel include 2 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing day at Eros Spa can include deep-tissue massages, detox wraps and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Infinity, serves Italian cuisine and is open for breakfast, lunch and dinner. Lobby Lounge is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. 6400 square feet (595 square metres) of event facilities include 2 meeting rooms and conference space, and other business amenities include a 24-hour business centre and limo/town car service. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of free train pick-up service. .Sights within a 10-minute drive of this 5-property class Mayur Vihar Phase 1 hotel include Pragati Maidan and India Gate.

What's nearby

  • Swaminarayan Akshardham Temple - 6 min drive
  • Pragati Maidan - 9 min drive
  • India Gate - 10 min drive
  • Humayun's Tomb - 10 min drive
  • Lotus Temple - 12 min drive

Getting around

  • Okhla Bird Sanctuary Station - 6 min drive
  • New Ashok Nagar Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 49 min drive

Restaurants

  • ‪Infinity - ‬1 min walk
  • ‪Riverside Sports and Recreation Club - ‬13 min walk
  • ‪Domino's Pizza - ‬6 min walk
  • ‪Pizza Hut - ‬8 min walk
  • ‪Cafe on 3 - ‬1 min walk

About this property

Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel

Luxury New Delhi hotel in Mayur Vihar Phase 1 with 2 restaurants
Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and limo/town car service are available. Event space at this hotel measures 6400 square feet (595 square metres) and includes conference space. A children's pool, a sauna, and spa services are also featured at the luxury Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 1 building
  • 160 guestrooms or units
  • 14 levels
  • 2 dining venues
  • 6400 sq ft of conference space
  • 595 sq. m of conference space
  • Built in 2011
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • BBQ grill(s)
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel offers 160 air-conditioned accommodations, which are accessible via exterior corridors, and features iPod docking stations and MP3 docking stations. Memory foam beds feature Egyptian cotton sheets and down duvets. A pillow menu is available. 42-inch LCD televisions come with digital channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Eros Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 8 years old are not allowed in the spa.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free 24-hour train station pick-up and drop-off shuttle
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 1,500 for adults and INR 1,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Lounge

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 6,400 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible shuttle
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Ceiling hoist
  • Doorbell and phone notification
  • Front entrance ramp
  • In-room roll-in shower
  • Lever door handles
  • Lift (183 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Magnifying mirror
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Designated smoking areas
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LCD TV with digital channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 2 October to 2 October:
  • Bar/Lounge

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2500.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 2 per cent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1500 for adults and from INR 1500 for children
  • Airport shuttle fee: INR 4620 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: INR 4620 (up to 5 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover and Diners Club. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Mayur
Crowne Plaza Mayur Vihar
Crowne Plaza Mayur Vihar Hotel
Crowne Plaza Mayur Vihar Hotel New Delhi Noida
Crowne Plaza New Delhi Mayur Vihar Noida
Crowne Plaza New Delhi Noida Mayur Vihar
Mayur Vihar Crowne Plaza
Crowne Plaza New Delhi Mayur Vihar Noida Hotel
Crowne Plaza Noida Hotel
Crowne Plaza Noida
Crowne Plaza lhi Mayur Vihar
Crowne Plaza New Delhi Mayur Vihar Noida
Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel Hotel
Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel New Delhi

Frequently asked questions

What is the cancellation policy at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

As of 5 Nov 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel on 8 Nov 2024 start from AU$209.86, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

Yep, Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel has a free self car park and free valet parking.

Is there a spa on site at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

Yep, Eros Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as sports massages.

Does Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel have a pool?

Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

What luxury perks are available at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs, memory foam beds and 24-hour room service.

What makes Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths and memory foam beds in the guestrooms, help set the scene for a romantic weekend at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel.

Is Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel family-friendly?

You bet! With amenities such as a children's pool and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel is a hit with families.

Are there hot tubs in the rooms at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

No, but there are deep-soaking baths in the guestrooms.

Does Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel serve breakfast?

You bet, buffet brekkie is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone? The bar is closed seasonally each year from October 2 until October 2.

What time are check-in & check-out at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel?

No, pets and service animals are not allowed.

Crowne Plaza New Delhi Mayur Vihar Noida, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 214 reviews" "
Rating 8 - Good. 64 out of 214 reviews" "
Rating 6 - Okay. 14 out of 214 reviews" "
Rating 4 - Poor. 14 out of 214 reviews" "
Rating 2 - Terrible. 9 out of 214 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Sidharth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Overall the property is nice and the staff is accommodating and good at taking care of the guest. There is a strange bad smell around the property due to closeness with a dumpster. Not sure if anything can be done about that
Stayed 5 nights in Jul 2024

10/10 Excellent

Caleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Suresh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is located in a quiet part of Delhi and well connected to the city. It has a nice ambience and the staff is very courteous and helpful. However the rules around the swimming pool need to be enforced more seriously.
Stayed 1 night in Jul 2024

4/10 Poor

Sonali, Auckland

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Jasjot Singh

Stayed 1 night in Jun 2024

10/10 Excellent

Kabir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and hotel was well kept. The staff were welcoming and very accommodating. The only downside was the food in the restaurant. The breakfast buffet needs to be changed daily, instead of having the same food. Also, the quality of the food is inconsistent. Other than that, this hotel is very recommended.
Stayed 6 nights in Jun 2024

8/10 Good

Gobinath

Stayed 2 nights in Apr 2024

8/10 Good

Shivam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Hardeep

Stayed 1 night in Apr 2024

2/10 Terrible

Rajesh

Stayed 1 night in Mar 2024

10/10 Excellent

Anand

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay, good food. Friendly staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Sumitra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not explore the surroundings of the hotel,
Stayed 5 nights in Feb 2024

8/10 Good

Zhibin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and service are great. Surrounding area is poor.
Stayed 3 nights in Jan 2024

10/10 Excellent

MARTYN

Stayed 4 nights in Dec 2023

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Ajay, Alpharetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful experience we enjoyed the courtesy from staff and the cooks it’s like coming home
Stayed 2 nights in Dec 2023

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Expected better courtesy
Horrible Experience with in-room dining.
Stayed 1 night in Nov 2023

6/10 Okay

JOEMAR

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Used condom under the bed
Prior to my arrival, I tried to get ahold of them to arrange for an airport pick up. I sent them a message through hotels.com but there was no response until probably a day prior to my arrival. I even tried calling them,using my own data just to reach their office but phone just kept on ringing. I was so upset , I sent them multiple messages about my frustration. They got back to me but even the day of my departure , they said “ they are still trying to make arrangement or still finding a car to pick me up “ at the airport . I was actually surprised because this is not a 2 or 3 star hotel. For them, to have issues in finding a car to pick me up at the airport seems unlikely. So, I finally arrived and gave us our room. I found it odd that despite the bed appeared made and seems clean, the carpet looked dirty. We just ignored it because we were tired from our flight everything was fine until my AirPod fell under the bed and I blind swiped it and as I pulled it towards me, I accidentally grabbed a condom as well and it was used! I told the manager about it! I took a picture of it and showed it to them . I’m not going to post the image here to save everyone’s sight of this grossness. They immediately changed our room and gave us free dinner at the restaurant. The damage is already done though . I mean , I would not dampen my whole review at this hotel with 1 or 2 incidents. The staff has been amazing and helpful inspite of. Shreya, the manager tried her best 2 accommodate us
Stayed 3 nights in Oct 2023

2/10 Terrible

Vivek

Stayed 1 night in Oct 2023

10/10 Excellent

Yamuna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Overall had an excellent stay. The location is amazing. Close to a lot of landmarks. Service is outstanding with very helpful and attentive personal. We enjoyed the pool area and the spa. Just a suggestion to keep the pool area open longer than 10pm. It is a great place to unwind at the end of the day so would be great if it could be open till late.
Stayed 4 nights in Sep 2023

8/10 Good

Haryash

Stayed 1 night in Sep 2023

8/10 Good

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2023

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023