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Shangri-La Eros, New Delhi

5.0 star property
Luxury hotel connected to a shopping centre in New Delhi with 3 restaurants

Photo gallery for Shangri-La Eros, New Delhi

Bar (on property)
Meeting facility
Reception
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Free WiFi
The current price is AU$259
includes taxes & fees
15 Mar - 16 Mar

Explore the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • India Gate
    ‪2 min drive‬
  • Jama Masjid
    ‪5 min drive‬
  • Chandni Chowk
    ‪6 min drive‬
  • Delhi (DEL-Indira Gandhi Intl.)
    ‪37 min drive‬

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 26.9 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free cots/infant beds
Fridge
LCD TV
  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Fridge
LCD TV
Pillow menu
Blackout curtains
Private bathroom
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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  • Pool
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4.3 out of 5, Excellent, 220 reviews
The price is AU$143
includes taxes & fees
15 Mar - 16 Mar
Le Méridien Gurgaon, Delhi NCR

About the area

New Delhi

At Shangri-La Eros, New Delhi, you'll be connected to a shopping centre and 1.9 km (1.2 mi) from India Gate. Highlights at this luxury hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .A relaxing visit to CHI, The Spa can include deep-tissue massages, Swedish massages and body wraps along with access to the sauna and hot tub. The buffet restaurant, Tamra, serves local and international cuisine and is open for breakfast, lunch and dinner. Grappa is the hotel's own bar. Enjoy the 24-hour gym, sauna, kids' swimming pool and pool loungers. Business amenities include 3 meeting rooms, conference space, and a business centre. Plus you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Connaught Place hotel, you'll be 2.7 km (1.7 mi) from Rashtrapati Bhavan and 3.7 km (2.3 mi) from Lodhi Garden.

What's nearby

  • Gurudwara Bangla Sahib - 14 min walk - 1.2 km
  • India Gate - 2 min drive - 2.3 km
  • Rashtrapati Bhavan - 4 min drive - 2.9 km
  • Jama Masjid - 5 min drive - 4.2 km
  • Chandni Chowk - 6 min drive - 5.3 km

Getting around

  • New Delhi Tilak Bridge Station - 3 min drive
  • Janpath Station - 6 min walk
  • Indira Gandhi International Airport (DEL) - 37 min drive

Restaurants

  • ‪Comesum - ‬10 min walk
  • ‪Mister Chai - ‬1 min walk
  • ‪Le Belvedere, Le Meridien - ‬5 min walk
  • ‪Crew Lounge @ Le Meridien - ‬5 min walk
  • ‪San Gimignano - ‬8 min walk

About this property

Shangri-La Eros, New Delhi

Luxury hotel connected to a shopping centre in New Delhi with 3 restaurants
Shangri-La Eros, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 3 meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Shangri-La Eros, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

  • 320 guestrooms or units
  • 19 levels
  • 3 dining venues
  • Built in 2005
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

CHI, The Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is open daily.

Languages

English, Hindi

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4.5 out of 5, Wonderful, 1,008 reviews
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free uncovered self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: INR 2,600 for adults and INR 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Grappa
  • Mister Chai
  • Shang Palace
  • Sorrento
  • Tamra

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 27 2024 to March 31 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Eros, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 2600 for adults and from INR 1300 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La) guidelines.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
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Shangri-La Eros, New Delhi Hotel New Delhi

Frequently asked questions

What is the cancellation policy at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Shangri-La Eros, New Delhi?

As of 14 Mar 2025, prices found for a 1-night stay for 2 adults at Shangri-La Eros, New Delhi on 15 Mar 2025 start from AU$258.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Shangri-La Eros, New Delhi?

Yep, Shangri-La Eros, New Delhi has a free self car park and free valet parking.

Is there a spa on site at Shangri-La Eros, New Delhi?

Yep, CHI, The Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages. The Spa/Beauty services will be unavailable from June 27 2024 to March 31 2025 (dates subject to change).

Does Shangri-La Eros, New Delhi have a pool?

Shangri-La Eros, New Delhi has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The swimming pool will be unavailable from June 27 2024 to March 31 2025 (dates subject to change).

What luxury perks are available at Shangri-La Eros, New Delhi?

Shangri-La Eros, New Delhi features a full-service spa, a 24-hour health club and an outdoor pool. All guestrooms come with deep soaking tubs and 24-hour room service.

What makes Shangri-La Eros, New Delhi a romantic place to stay?

A hot tub and couples spa treatments, as well as deep-soaking baths in the guestrooms, all help set the scene for a romantic weekend at Shangri-La Eros, New Delhi.

Is Shangri-La Eros, New Delhi family-friendly?

You bet! With amenities such as a children's pool and babysitting services, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Shangri-La Eros, New Delhi is a hit with families.

Are there hot tubs in the rooms at Shangri-La Eros, New Delhi?

No, but there are deep-soaking baths in the guestrooms.

Does Shangri-La Eros, New Delhi serve breakfast?

Yeah, buffet brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Shangri-La Eros, New Delhi?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Shangri-La Eros, New Delhi?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Shangri-La Eros, New Delhi?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Shangri-La Eros, New Delhi?

No, pets and service animals are not allowed.

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1003 reviews
Rating 8 - Good. 192 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 26 out of 1003 reviews
Rating 2 - Terrible. 23 out of 1003 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rithika

Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
Staff at this venue were genuinely supportive. Example was when I had a medical emergency and they arranged to get me to a hospital ASAP. A negative point is certain rooms are not as sound proof as you expect from a 5-star hotel, particularly if there is a wedding ceremony and guests are staying at
Stayed 5 nights in Nov 2024

10/10 Excellent

Mohammed, Bradenton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like always Shangri la is our first choice when traveling specially in Asia. Great service, outstanding facilities and excellent choices for food
Stayed 1 night in Dec 2024

10/10 Excellent

Sumit, Aurangabad

Stayed 7 nights in Nov 2024

10/10 Excellent

FAEZEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Flawless
The accomodations at the Shangi-La Eros are world-class, exceeding our expectations. The hospitality staff - front desk, conceirage, in-room dining, Club Lounge staff, and housekeeping were highly competent and friendly. We took two tours. The tour of Old Delhi with Anurag was magical. He is a treasure and fine ambassador of Delhi. On Sunday, we went to Agra for the Taj Mahal. Our driver Ram provided exceptional service, information, and most importantly kindness. He is professional and caring. The hotel was the perfect homebase for our first stop in India. This is our 3rd stay with Shangri-La (Abu Dhabi and Vancouvet). Eros is the best.
Stayed 7 nights in Dec 2024

10/10 Excellent

Praful

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Tenzin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel was very polite and friendly..
Stayed 2 nights in Nov 2024

10/10 Excellent

Shelja

Stayed 1 night in Nov 2024

10/10 Excellent

Heena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay!
We returned back to the Shangri La during our trip after staying there 4 nights at the beginning! Excellent Courteous, always smiling.. the Shangri La team is top notch. Food is amazing too!
Stayed 1 night in Nov 2024

10/10 Excellent

Anish

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

kiran

Travelled with family
Liked: Cleanliness, amenities
Service cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

HEENA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book it!
Another beautiful stay at the Shangri La! Amazingly located, and a beautiful property. The pool, spa and fitness center were closed, which was a bummer. Incredible service! We will be back!
Stayed 4 nights in Nov 2024

10/10 Excellent

Roger

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top in Delhi
I don’t thing you will find better—-anywhere
Stayed 4 nights in Nov 2024

10/10 Excellent

Richard

Stayed 4 nights in Oct 2024

10/10 Excellent

Cristi

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Anand

Stayed 1 night in Nov 2024

8/10 Good

deepika

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It’s a beautiful place, safe, clean and convenient. The Spa was unavailable, there were issues with the TV malfunction, that did not get fixed after calling the tech twice, lamp was broken. The chai cafe, was nice but 70 percent of the time the tea was served just warm. Ordered fries that were totally cold. The staff was very courteous and helpful. Inspite of some downsides we will stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lynne, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attractive hotel with all modern conveniences
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad Check Out
Had great service on arrival and throughout the day but upon check out we constantly rang the reception and concierge to help us bring our luggage down but got no response so in the end had to come down and ask them. Upon check out the lady checking us out was very abrupt and made no apologies that no one answered our call and also was not courteous, she did not ask us how our stay was nor did we get a goodbye from her after check out was complete. This ruined an otherwise pleasant stay
Stayed 1 night in Nov 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed yet another stay. Good location and great facilities especially breakfast options
Stayed 1 night in Oct 2024

10/10 Excellent

Osamah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at Shangri La hotel in new delhi. Super clean and spacious room, very nice and welcoming staff and I liked walking around the place. Walked to India gate several times from the hotel. The breakfast buffet is amazing and features dishes for every taste.
Stayed 7 nights in Oct 2024

10/10 Excellent

Tarsem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel with good amenities Excellent staff
Stayed 2 nights in Oct 2024

8/10 Good

Iwona

No outside area to enjoy. The pool , spa, gim not unavailable and I was not told about this at the time of booking.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jigar, Ealing

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed there 1 night but did not feel like leaving. We were welcomed by very friendly and courteous staff. The dining options were very good with late night service available in the cafe. We could not use the pool as they had informed us of refurbishment works going on but they had tied up with the nearby Le Meridian so could have used that. Overall great place and very comfortable stay.
Stayed 1 night in Oct 2024