2/10 Terrible
Kennedy
18 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE!
Unfortunately this was the worst hotel stay I have ever had. ‘Refurbished’ in the description only referred to the front/ reception and bar area of the hotel, which did look lovely. But up the stairs and the rooms were the polar opposite.
Our room was in serious need of repair, and was also dirty/ some substances splashed up the walls and on the head board. the bed was the most uncomfortable bed with springs pushing into your back even through the duvet (we slept over the duvet).
The walls were paper thin and were woken multiple times through out the night to drunken guests running around the corridors, shouting and banging. As well as being able to hear EVERYTHING being done and said in the bedroom behind us.
I would highly recommend the place being shut until it is refurbished and cleaned!
The breakfast was very basic, no staff greeted us or took our order. I had to go to the reception to ask what was on offer. When we did see the staff they seamed confused. I witnessed a staff member ‘cleaning’ the table once a guest left for breakfast, with just a napkin that was left on the table.
We will not be returning and highly advise other hotels to guests thinking of staying there.
I have never left a bad review for a hotel before, I am very shocked and disappointed by this.
Kennedy
Stayed 1 night in Aug 2024
