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Mercure Box Hill Burford Bridge Hotel

4.0 star property
Hotel with a seasonal outdoor pool, steps from Box Hill
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Box Hill Burford Bridge Hotel

Seasonal outdoor pool
Bar (on property)
Bar (on property)
Exterior
Breakfast and dinner served, international cuisine

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
The price is AU$189
includes taxes & fees
6 Jan - 7 Jan 2025

Explore the area

Map
At the Foot of Box Hill, Dorking, England, RH5 6BX
  • Box Hill
    1 min walk
  • Rykas
    1 min walk
  • Box Hill & Westhumble Station
    8 min walk
  • London (LGW-Gatwick)
    33 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Highlights

Furnished balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Eco-friendly toiletries
Shower/bath combination
Hairdryer
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Wotton House Country Estate Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (263)
The price is AU$214
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Wotton House Country Estate Hotel

About the area

Dorking

At Mercure Box Hill Burford Bridge Hotel you'll be within just a 5-minute stroll of Box Hill and within 15 minutes of Surrey Hills. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Emlyn Restaurant, serves international cuisine and is open for breakfast and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Meeting rooms, conference space, and a business centre are among the business amenities offered. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a snack bar/deli. English breakfast is available daily between 6:30 AM and 9:30 AM. There's also the convenience of self parking. .With a stay at this 4-property class Dorking hotel, you'll be 1.4 km (0.9 mi) from Denbies Wine Estate and 3.2 km (2 mi) from Dorking Museum and Heritage Centre.

What's nearby

  • Box Hill - 1 min walk
  • Surrey Hills - 14 min walk
  • Denbies Wine Estate - 17 min walk
  • Chessington World of Adventures - 12 min drive
  • RHS Garden Wisley - 15 min drive

Getting around

  • Box Hill & Westhumble Station - 8 min walk
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Denbies Wine Estate - ‬17 min walk
  • ‪Box Hill Lookout - ‬13 min walk
  • ‪Rykas - ‬1 min walk
  • ‪The Deepdene - ‬3 min drive
  • ‪Dorking Kebab House - ‬3 min drive

About this property

Mercure Box Hill Burford Bridge Hotel

Hotel with a seasonal outdoor pool, steps from Box Hill
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Mercure Box Hill Burford Bridge Hotel. For a fee, parking is available.

This 4-star Dorking hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Conference rooms
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)

Food and drink

  • Daily English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 14 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14 per person
  • Self-parking fee: GBP 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • The seasonal pool will open in July and close in September.
  • Pool access available from 7:30 AM to 6:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Frequently asked questions

What is the cancellation policy at Mercure Box Hill Burford Bridge Hotel?

Mercure Box Hill Burford Bridge Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Box Hill Burford Bridge Hotel?

As of 22 Dec 2024, prices found for a 1-night stay for 2 adults at Mercure Box Hill Burford Bridge Hotel on 6 Jan 2025 start from AU$189.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mercure Box Hill Burford Bridge Hotel?

Yep, Mercure Box Hill Burford Bridge Hotel has a self car park for GBP 10 per night.

Does Mercure Box Hill Burford Bridge Hotel have a pool?

Mercure Box Hill Burford Bridge Hotel has a seasonal outdoor pool. The pool is open 7:30 AM to 6:30 PM (Seasonal outdoor pool open from July to September).

Is Mercure Box Hill Burford Bridge Hotel family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Mercure Box Hill Burford Bridge Hotel is a hit with families.

Does Mercure Box Hill Burford Bridge Hotel serve breakfast?

You bet, English breakfast is on offer daily from 6:30 AM to 9:30 AM.

Is there a free airport shuttle available at Mercure Box Hill Burford Bridge Hotel?

No, Mercure Box Hill Burford Bridge Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Box Hill Burford Bridge Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Mercure Box Hill Burford Bridge Hotel?

Check-in begins at 2:00 PM. Check-out time is noon.

Are pets allowed at Mercure Box Hill Burford Bridge Hotel?

No, pets are not allowed.

Mercure Box Hill Burford Bridge Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 246 out of 536 reviews" "
Rating 8 - Good. 166 out of 536 reviews" "
Rating 6 - Okay. 59 out of 536 reviews" "
Rating 4 - Poor. 38 out of 536 reviews" "
Rating 2 - Terrible. 27 out of 536 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.
Stayed 1 night in Sep 2024

6/10 Okay

Maisie

Average
Pretty basic to be honest. Paid nearly £100 for the room, no breakfast. Slow check in. Pretty rubbish room service, you can order food to room but have to go to bar to order which I didn’t do cos what’s the point in that. Food menu overpriced. Air con not working properly in room - in peak summer. I was excited to stay here but left a bit disappointed to be honest. The pool is nice though.
Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely large heated pool that’s included in the hotel stay. Nice restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet and clean hotel..friendly staff🙂
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay very clean and they have a great afternoon tea!
Stayed 4 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, room comfort
A lovely location
We had a 1 night stay as we were attending a wedding at nearby Denbies Vineyard. The location was excellent and we managed a dip in the pool. We had drinks and burgers at the bar which were reasonably priced and the room was comfortable and a good size. The hotel is a bit dated in places but I would recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 13th Wedding anniversary
We had a wonderful 2 night stay. The staff were amazing and we enjoyed using the heated swimming pool. The breakfast was delicious. I would definitely stay here again, especially during the summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely appointed hotel, lovely staff, very convenient for train travel to London
Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrey Hills Break
We have stayed in the Mercure Burford Bridge on a number of occasions and this latest stay did not disappoint. A friendly comfortable hotel with a great lawned garden and outdoor swimming pool, perfect for warm sunny summer days. A great location for exploring the Surrey Hills with many attractions nearby, including Polesden Lacey.
Stayed 2 nights in Aug 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Fab hotel for a mini stay cation with sun and swimming. Made up got not being able to go abroad. Pretty surroundings, great service and good food. Can't fault it for the price!
Stayed 1 night in Aug 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely and the pool is a blessing when you have sunshine. Rooms are clean have air conditioning
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad night sleep
Terrible was up all night due to noise complained and nothing done about it wouldn’t stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
An amazing stay. Used the pool all day before check in and all day the next day. Lunch was lovely but very slow. Waited 45 mins for a sandwich. Think they we’re short staffed as the bar also took 25 mins to get a drink. The staff were really helpful and although we didn’t book breakfats the manager allowed me to get a coffee in the morning. Another guest told me the breakfast was fantastic. Free parking but make sure you register your reg plate at reception. I would say my only criticism was that our room was so tiny. Room 212. I banged straight into a case stool as I entered and you could barely get around the bed . Too much furniture for such a tiny room. We did only book the basic room but this was exceptionally small even for basic. Also it looked out over the laurndey racks ..Will definitely be staying again but not in that room.
Stayed 1 night in Aug 2024

8/10 Good

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely and clean. Bathroom was very nice. Pool was lovely and nicely warm even when cold outside. Reception staff were lovely and checked us in quickly
Stayed 1 night in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dave

Business traveller
Liked: Property conditions & facilities
Outdoor pool superb
Stunning hotel, not much near it. Why shut the pool at 630pm though?
Stayed 1 night in Jul 2024

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
After an awful experience having our flight cancelled by easy jet and being put in an awful hotel our welcome by William and team was like a gift from the gods. We were so well looked after by the friendly team there. The accommodation was really great, the pool was room.
Stayed 1 night in Jul 2024

8/10 Good

Katie

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
love the hotel, great staff & lovely grounds
Hotel in lovely. easy check in, friendly & attentive staff, couldn’t fault anyone. special mention to Mary (Deputy Mgr) who leads by example. nothing was too much trouble. hotel grounds are amazing, great walks/hikes around local area. We've stayed a few times, and dinned in restaurant too, food is nice, only slight niggle is menu is not that big, and as i can’t eat dairy, main options are limited, to choice of 2 mains, so after 4 nights dining, gets a bit sammy, soo we’ll likely find at local pub next time too gor a bit of variety.
Stayed 1 night in Jul 2024