Knight Castle Hotel

5.0 star property
Adults-only Dubai hotel in Deira with 3 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Knight Castle Hotel

Interior
View from property
Minibar, in-room safe, desk, blackout curtains
3 restaurants, breakfast, lunch, dinner served; Middle Eastern cuisine
Bathtub, designer toiletries, hair dryer, dressing gowns

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Room service
    Room service
  • Gym
    Gym
  • Parking included
    Parking included

Explore the area

Map
Al Maktoum Street, S/N, Dubai, DU, 56262
  • Al Ghurair Centre
    10 min walk
  • Deira Clocktower
    11 min walk
  • City Centre Deira
    3 min drive
  • Dubai (DXB-Dubai Intl.)
    13 min drive

Room options

Family Room

Highlights

Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Private bathroom
Designer toiletries
Bidet
  • Sleeps 4
  • 1 King Bed

Deluxe Single Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Private bathroom
Designer toiletries
  • 32 sq m
  • Sleeps 1
  • 1 Single Bed

Deluxe Room

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Private bathroom
Designer toiletries
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Executive Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Fridge
TV
Blackout curtains
Separate bedroom
Private bathroom
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

Executive Single Room

Highlights

Soundproofed
Air conditioning
Club Lounge
Free rollaway/extra beds
Fridge
TV
Blackout curtains
Private bathroom
  • 32 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

Dubai

A luxury stay in Dubai awaits you at Knight Castle Hotel. Within just a 15-minute stroll, you'll find Al Ghurair Centre and Deira Clocktower. Highlights at this hotel include 3 restaurants, a full-service spa and an outdoor swimming pool. .The coffee shop, Al Shindagah, is open for breakfast, lunch and dinner. Al Sharq is the hotel's own bar. Enjoy the nightclub, gym, sauna and pool loungers. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM. There's also free valet parking, along with the convenience of a free shopping centre shuttle. .Attractions within a 10-minute drive of this 5-property class Deira hotel include Dubai Creek and Gold Souk.

What's nearby

  • Al Ghurair Centre - 10 min walk
  • City Centre Deira - 3 min drive
  • Gold Souk - 4 min drive
  • BurJuman Mall - 4 min drive
  • Dubai Cruise Terminal - 9 min drive

Getting around

  • Al Rigga Station - 8 min walk
  • Dubai (DXB-Dubai Intl.) - 13 min drive

Restaurants

  • ‪Abu Shakra Restaurant and Cafe - ‬7 min walk
  • ‪Ghazal Coffee Shop - ‬7 min walk
  • ‪Arman Cafe - ‬6 min walk
  • ‪Club One - ‬5 min walk
  • ‪Rana Cafe - ‬6 min walk

About this property

Knight Castle Hotel

Adults-only Dubai hotel in Deira with 3 restaurants
Knight Castle Hotel offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A nightclub, a sauna, and spa services are also featured at the luxury Knight Castle Hotel. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Dubai hotel.

  • 1 building
  • 212 guestrooms or units
  • 11 levels
  • 3 dining venues
  • Conference rooms
  • Built in 1997
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Knight Castle Hotel offers 212 air-conditioned accommodations with DVD players and minibars. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, dressing gowns, slippers and designer toiletries.

Satellite televisions are provided. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and a hairdryer. In-room massages and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.

Languages

Arabic, English, Filipino, French, Hindi, Polish, Russian

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 77 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Al Diwan
  • Al Sharq
  • Al Shindagah
  • Sketch

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Knight Castle Hotel

Children and extra beds

  • This property welcomes adults only.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 77 per person
  • Airport shuttle fee: AED 105 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Metropolitan
Dubai Metropolitan Palace
Metropolitan Dubai
Metropolitan Dubai Palace
Metropolitan Palace
Metropolitan Palace Dubai
Metropolitan Palace Hotel
Metropolitan Palace Hotel Dubai
Palace Dubai
Hotel Metropolitan Palace
Metropolitan Palace Dubai Hotel
Carlton Palace Hotel Dubai
Carlton Palace Hotel
Carlton Palace Dubai
Carlton Palace
Carlton Palace Hotel
Knight Castle Hotel Hotel
Knight Castle Hotel Dubai
Knight Castle Hotel Hotel Dubai

Frequently asked questions

What is the cancellation policy at Knight Castle Hotel?

Knight Castle Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Knight Castle Hotel?

Yep, Knight Castle Hotel has a free self car park and free valet parking.

Are there any beaches close to Knight Castle Hotel?

The closest beach to Knight Castle Hotel is Kite Beach (14.8 km).

Is there a spa on site at Knight Castle Hotel?

Yep, there is an onsite spa at Knight Castle Hotel. You'll enjoy services like massages.

Does Knight Castle Hotel have a pool?

Knight Castle Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Knight Castle Hotel?

Knight Castle Hotel features a full-service spa, a nightclub and a health club.

What makes Knight Castle Hotel a romantic place to stay?

A lounge bar and 24-hour room service, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Knight Castle Hotel.

Is Knight Castle Hotel family-friendly?

No, Knight Castle Hotel is an adults-only property.

Does Knight Castle Hotel serve breakfast?

You bet, buffet brekkie is offered daily from 6:30 AM to 10:00 AM.

Is there a free airport shuttle available at Knight Castle Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Knight Castle Hotel?

Yep, they've got a lounge bar and 3 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Knight Castle Hotel?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Knight Castle Hotel?

No, pets and service animals are not allowed.

Knight Castle Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 1001 reviews" "
Rating 8 - Good. 386 out of 1001 reviews" "
Rating 6 - Okay. 125 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 53 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Ehab, Mississauga

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the opportunity to stay at the Carlton Palace Hotel in Dubai, and unfortunately, my experience left much to be desired. From the moment I entered the hotel, I couldn't help but notice the outdated facilities that desperately need renovation. The entire hotel seemed worn out and in dire need of a facelift. The room I stayed in was a stark reflection of this aging facility. The furniture looked tired, and the overall decor felt outdated. The lack of modern amenities was disappointing, especially considering the premium price I paid for my stay. The bathroom, in particular, looked like it had seen better days, with signs of wear and tear evident everywhere. Aside from the physical state of the hotel, the service I received was equally subpar. The staff, though polite, seemed overwhelmed and understaffed. This resulted in slow service, particularly in the hotel's dining areas. The restaurant staff appeared harried, and the quality of service suffered greatly. Additionally, I must highlight another significant issue during my stay at the Carlton Palace Hotel in Dubai: the severely limited and inconvenient car parking space. Finding a parking spot was a nightmare, primarily due to the inadequate size and layout of the parking area. The spaces were incredibly narrow and cramped, making it extremely challenging to maneuver even a standard-sized vehicle. One of the aspects that deeply disappointed me during my stay at the Carlton Palace Hotel was the breakfast buf
Stayed 3 nights in Oct 2023

6/10 Okay

Anton

Business traveller
Disliked: Cleanliness
The location is nice, the hotel design is unique and cool - like having multiple palaces stacked on top of each other. Use the glass elevator to appreciate
Stayed 1 night in Oct 2023

6/10 Okay

Ossam

Business traveller
Disliked: Amenities, property conditions & facilities
Cost per night is good
Stayed 8 nights in Sep 2023

10/10 Excellent

Hamid

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dubai stopover
Horrible experience, staff at check in counter, air conditioning, furniture, room cleanses not justified as 5 star rating. It should be 2 stars. I won’t recommend to stay here, Dubai had much better choices.😐
Stayed 1 night in Sep 2023

10/10 Excellent

Karim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Ossam

Business traveller
Disliked: Cleanliness, amenities
Location is yhe most abvious pro
Stayed 6 nights in Aug 2023

10/10 Excellent

Samer

Stayed 1 night in Jul 2023

10/10 Excellent

Qamar, Springfield

Liked: Staff & service, amenities, property conditions & facilities
Over all it was ok.
Stayed 1 night in May 2023

2/10 Terrible

Mahmoud

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Inconvenient mattress Rooms bad smell Bad groceries at the breakfast Room in- cleanness ….Etc Will never go there again
Stayed 2 nights in Mar 2023

6/10 Okay

Nishanth kannambally

Business traveller
Disliked: Staff & service
Not a great place , smoking smell everywhere, reception teams no idea how to search the biking ref, no professionals at al
Stayed 2 nights in Mar 2023

2/10 Terrible

Abidemi A

Stayed 6 nights in Feb 2023

8/10 Good

faisal

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Everything else was good service cleanness just the bed was ridiculously hard can't sleep well paying for 4 stars hotel
Stayed 2 nights in Feb 2023

2/10 Terrible

Jose

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Fattah

Disliked: Staff & service, property conditions & facilities
The hotel canceled my reservation without any notice or explanation!
Stayed 2 nights in Jan 2023

2/10 Terrible

Mohamed

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not cleaned and it’s not 5 stars hotel never
Rooms not clean Smell very bad Fridge not working and very bad smell WC very bad
Stayed 3 nights in Jan 2023

8/10 Good

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, except some basic fasilities missing
Stayed 2 nights in Dec 2022

8/10 Good

Girardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

8/10 Good

Gary

Stayed 1 night in Sep 2022

2/10 Terrible

William

Travelled with group
Disliked: Staff & service
I paid for 2 weeks, but only stayed there 2 nights. They haven’t refunded me back. Very unhappy
Stayed 14 nights in Mar 2022

8/10 Good

Ajmal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit dated but generally good
Stayed 2 nights in Feb 2022

2/10 Terrible

Waseem

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel ever.
It is the worst hotel to stay in Dubai. Their rooms are extremely dirty, bathroom shower floods the entire bathroom, the reception at the hotel have an extremely bad attitude and dont care if your not happy with the stay. I had a really bad experience staying at this hotel and there are too many issues for me too list here. Bottom this is an extremely bad hotel to stay at. Do yourself a favor and stay away from this hotel. They have a 5 star rating which they probably got 30 years ago and have since dropped their standards. They are not even worth 1 star.
Stayed 16 nights in Nov 2021

8/10 Good

Inthiaz

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel with great staff. The restaurant was a bit expensive
Stayed 14 nights in Nov 2021

4/10 Poor

Kenya

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast buffet was delicious! Service of agent at counter so unprofessional! The safe in the room and the fridge didn't work. It was too risky carrying the passports with us anywhere we went. Milk for my little one went bad. There was mold in the shower.
Stayed 6 nights in Nov 2021

4/10 Poor

Baker

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
- dirty towels - unventilated room - dirty room window - low quality TV signal/screen
Stayed 4 nights in Nov 2021