4/10 Poor
Rasha
19 Aug 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mediocre "Luxury"
First, I'll start by saying, I have NO ISSUES spending money...however; my concerns about the quality of the said goods/services I am paying for, must fit a certain standard. Victoria Hotel & Source Spa is NOT a place of quality worth consumers funds.
I am against "home-stays" in the South of England as things are basically subpar and out of date, however this particular weekend, it was the closest to meet up with friends for a "relaxing" weekend. This hotel was chosen because it's rated 4 stars. This is false advertising. It could be, however, falls extremely short to about a 2.7 and the only reason it could be on the verge of a 3 is because if you like the beach, it's across the street.
The rooms are small, outdated, dingy, needing a ton of paint, new carpets and probably see about getting doors to actually fit the frames so you can't play a game of Iimbo!
The audacity of the dress code requirements for dining and eating food that is drier than choking on cinnamon and only seasoned with Desperation and Regret is laughable. Literally... a tie to choke harder on dehydrated lamb I guess.
Not to mention, service was slow and the 2 nights before check in , we were called and told our spa day was cancelled and if we'd like to reschedule? Darling, that would have been the only saving grace for that building had we experienced but I'm confident in the statement that:
Unless you're pushing 105 years old, deaf, blind and taste buds of racoon, you will be depressed.
Rasha
Stayed 2 nights in Aug 2024