See all properties
Save

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4.0 star property
Suburban hotel with full-service spa and fitness centre
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Body treatments, aromatherapy, body wraps, body scrubs, facials
Premium Room, 1 King Bed, Courtyard View
Indoor pool, open 8:00 AM to 9:00 PM, pool loungers
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Pool
  • Spa
  • Gym
  • Bar
  • Room service

Explore the area

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH
  • London England Temple The Church of Jesus Christ of Latter-day Saints
    ‪4 min drive‬
  • Queen Victoria Hospital
    ‪5 min drive‬
  • British Wildlife Centre
    ‪5 min drive‬
  • London (LGW-Gatwick)
    ‪16 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Business Lounge Access (Super King)

Premium Room, 1 King Bed, Club lounge access (Super King)

Premium Room, 1 King Bed, Business Lounge Access (Super King)

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed (Super King)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Bath)

Standard Room, 1 Queen Bed (Bath)

Standard Room, 1 Queen Bed (Bath)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Super King)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible (Super King)

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed with Sofa bed

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Courtyard View

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Hairdryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton London Gatwick Airport

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (2280)
The price is AU$219
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Hilton London Gatwick Airport

About the area

East Grinstead

At Crowne Plaza Felbridge - Gatwick, an IHG Hotel, you'll be 8.2 km (5.1 mi) from Tulley's Farm and 10.3 km (6.4 mi) from Wakehurst Place. Highlights at this hotel include a full-service spa, a restaurant and an indoor swimming pool. .A day of pampering at Chakra Spa can include body wraps and body scrubs along with aromatherapy and mani/pedis. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, steam room and pool loungers. Business amenities include meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM. There's also the convenience of free self parking. .Places within a 15-minute drive of this 4-property class East Grinstead hotel include Ashdown Forest and Manor Royal Business Park.

What's nearby

  • Queen Victoria Hospital - 5 min drive
  • Tulley's Farm - 8 min drive
  • Lingfield Park Racecourse and Golf Club - 8 min drive
  • Ashdown Forest - 11 min drive
  • Hever Castle and Gardens - 22 min drive

Getting around

  • East Grinstead Station - 7 min drive
  • Gatwick Airport (LGW) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Suburban hotel with full-service spa and fitness centre
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A fitness centre, spa services, and a terrace are also featured at the business-friendly Crowne Plaza Felbridge - Gatwick, an IHG Hotel. Free self parking is available.

This 4-star East Grinstead hotel is smoke free.

  • 116 guestrooms or units
  • 2 levels
  • Conference rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers 116 air-conditioned accommodations with a safe and complimentary bottles of water. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Chakra Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open selected days. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 17 years old are not allowed in the spa.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. This property uses wind and solar energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Frequently asked questions

What is the cancellation policy at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Crowne Plaza Felbridge - Gatwick, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yep, Crowne Plaza Felbridge - Gatwick, an IHG Hotel has a free self car park.

Is there a spa on site at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yep, Chakra Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel have a pool?

Crowne Plaza Felbridge - Gatwick, an IHG Hotel has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 8:00 AM to 9:00 PM.

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel serve breakfast?

You bet, guests adore the buffet brekkie here! Offered on weekdays between 6:30 AM and 10 AM and on weekends from 7 AM to 10:30 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

No, Crowne Plaza Felbridge - Gatwick, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

No, only service animals are allowed.

Crowne Plaza Felbridge - Gatwick, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 413 out of 845 reviews" "
Rating 8 - Good. 242 out of 845 reviews" "
Rating 6 - Okay. 98 out of 845 reviews" "
Rating 4 - Poor. 57 out of 845 reviews" "
Rating 2 - Terrible. 35 out of 845 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Oct 2024

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities
We had noise from the room above. Floor creaked a lot. People in the corridors talking and not considering others. All mentioned at check out
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved that place especially Sandy @ the morning breakfast meal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early morning flight
We have a short overnight stay prior to our flight from Gatwick. What a wonderful find this hotel was. Easily accessible location, ideally placed for flying out. Staff were exceptionally helpful. Spa facilities superb.
Stayed 1 night in Oct 2024

6/10 Okay

Andy

Business traveller
Liked: Staff & service
Ok, nothing special.
Stayed for one night. Room ok. Felt a little dark. Bed was a twin pushed together. Not the most comfortable. Toilet slow to fill and noisy. Sink had coffee solashes and iron, when I tried to use, spat out brown water. Luckily I hadn’t put the shirt on the ironing board.
Stayed 1 night in Oct 2024

6/10 Okay

Yasotharan

Stayed 2 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

david, Welwyn Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Stayed 1 night in Aug 2024

6/10 Okay

Simon

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

David, Ware

Stayed 2 nights in Aug 2024

10/10 Excellent

barbara

Liked: Amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely short stay
We recently had a one night stay here after our wedding. The hotel was very clean and we received a warm welcome when we arrived. Check in was very quick and with no fuss. The room was huge! And was a very comfortable stay. Lovely biscuits on the tea tray in the room. It was all very clean. We didn't have the breakfast or use any of the spa facilities so can't comment on those aspects of the hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Stayed 3 nights in Aug 2024

8/10 Good

Maria

Stayed 1 night in Aug 2024

10/10 Excellent

Mehdi

Liked: Amenities
Amazing service!! I have been staying in so many places but this place has an unbelievable management! Everything was just outstanding! Value for money
Stayed 1 night in Aug 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect and convenient
We stayed prior to our holiday and only spent 5-6 hours at the hotel. A perfect location for a short overnight stay prior to flying early out of Gatwick.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeason

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Carl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and super friendly,very helpful and food was lovely mu only suggestion would be more loungers in the garden area as the same people would sit on them all day ,otherwise everything was exceptional x
Stayed 2 nights in Aug 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, clean and a beautiful room. Staff was very helpful. We stayed here 1 night.
Stayed 1 night in Aug 2024